Domeo Resources International (DRI) is a prolific organization that proffers HR and Management Consultancy solutions premised on excellence and innovation.
Read more about this company
Direct Reports: Guest‑Service Staff and Support Assistants
Main Function
The Operations Officer ensures that the Organisation operates seamlessly, offering world‑class guest experiences through excellence in service, environment, and logistics. This role involves oversight of daily functions, resource coordination, team supervision, and quality assurance - all critical to maintaining the organization’s elite standards.
Role Responsibilities
Guest Experience & Service Management
- Welcome and attend to guests with warmth, courtesy, and high professionalism.
- Monitor service standards to ensure consistency in ambience, hospitality, and guest satisfaction.
Facilities & Ambience Maintenance
- Oversee setup, including seating, lighting, HVAC, and amenities to ensure a premium environment.
- Coordinate with maintenance staff to promptly address any functional or cleanliness issues.
Logistics & Supplies Coordination
- Manage supplies of various materials, including consumables.
- Track inventory and coordinate timely re-stocking with vendors.
Team Supervision & Scheduling
- Support the team through scheduling, performance monitoring, and on-the-job training.
- Ensure staff are properly briefed, professionally dressed, and punctual.
Administrative & Operational Support
- Process daily logs, guest counts, and feedback; compile operational reports.
- Assist in organising any special events or VIP visit setups as required.
Health, Safety & Compliance
- Enforce hygiene and safety protocols, ensuring the organisation complies with health and regulatory standards.
- Conduct regular checks and maintain necessary documentation for compliance records
Qualifications and Requirements
Education and Certifications
- Bachelor’s degree in Business Administration, or a related field.
Experience
- Minimum of 2 years of experience in operations management in the hospitality sector.
- Prior experience in VIP service or executive customer service is an advantage.
Skills
Guest-Centric Service
- Exceptional communication and interpersonal skills with a polished demeanour.
- Strong aptitude for anticipatory guest support.
Operational Coordination
- Proficiency in managing resources, logistics, and consumable stock.
- Keen attention to detail in maintaining the environment and service quality.
Team Leadership
- Ability to guide, motivate, and supervise front-line staff.
- Strong organisational skills for managing schedules and workforce communication.
Problem-Solving & Adaptability
- Quick-thinking and resourceful in resolving guest issues and operational hiccups.
- Resilient under pressure with capacity for multitasking in high-service environments.
Health & Safety Awareness
- Thorough knowledge of hygiene and safety standards.
- Reliable in complying with health, safety, and service protocols.
go to method of application »
Reports to: Managing Director
Direct Reports: None
Main Function
The Sales Representative is responsible for driving business growth through effective sales strategies, negotiation, and client acquisition. This role combines direct sales execution with supervisory oversight to ensure targets are met and exceeded. The ideal candidate must be highly motivated, results-driven, and capable of leading a team while also building and managing strong client relationships.
Role Responsibilities
Sales Execution and Target Achievement
- Drive sales to meet and exceed monthly, quarterly, and annual targets.
- Identify and pursue new business opportunities to expand the company’s client base.
- Develop tailored solutions to meet client needs and close deals effectively.
Business Development and Strategy
- Design and implement innovative sales strategies that align with company growth objectives.
- Conduct market research to identify opportunities, emerging trends, and competitor activities.
- Negotiate contracts and partnerships to secure sustainable revenue streams.
Client Relationship Management
- Build and maintain strong, long-term client relationships.
- Ensure excellent customer service and post-sales support to promote retention and referrals.
- Represent the company at networking events, exhibitions, and industry forums.
Team Supervision and Leadership
- Support, mentor, and guide junior sales executives to achieve their sales goals.
- Monitor performance, provide feedback, and assist in developing individual sales action plans.
- Foster a results-oriented and collaborative team culture.
Reporting and Analysis
- Prepare and present regular sales performance reports to management.
- Track KPIs, analyze performance data, and recommend improvements to sales strategies.
- Provide market insights to inform business development and planning.
Qualifications and Requirements
Education and Certifications
- HND or B.Sc in Business Administration, Marketing, Sales, or a related field.
- Professional certifications in Sales/Business Development are an added advantage.
Experience
- Minimum of 3–5 years’ experience in sales, with supervisory or team lead role.
- Proven ability to drive sales growth, negotiate effectively, and develop winning strategies.
Skills
Operational and Strategic Sales Skills
- Strong grasp of sales processes, negotiation, and revenue generation.
- Ability to design and implement sales strategies that deliver measurable results.
Leadership and Team Management
- Proven ability to manage, motivate, and guide a sales team.
- Competence in performance monitoring, coaching, and staff development.
Client Service and Communication
- Excellent interpersonal and communication skills.
- Strong ability to build trust, manage relationships, and deliver value to clients.
Analytical and Business Acumen
- Skilled in analyzing sales data and turning insights into actionable strategies.
- Goal-oriented with a strong focus on profitability and growth.
Problem-Solving and Time Management
- Quick thinker with strong decision-making and negotiation skills.
- Capable of working under pressure and managing multiple priorities.
go to method of application »
Reports to: Chief Financial Officer
Direct Reports: None
Main Function
The Cashier plays a critical role in ensuring smooth and efficient financial transactions while delivering outstanding customer service. This role is responsible for accurately processing payments, handling cash, and maintaining a balanced register, all while upholding the highest standards of customer service. The Cashier ensures that all transactions are handled promptly, efficiently, and in accordance with company policies.
Role Responsibilities
Financial Transaction Management
- Process customer transactions accurately and efficiently, utilizing cash, credit/debit cards, and other payment methods.
- Ensure all monetary exchanges are properly recorded, with attention to detail to guarantee correct change and receipt issuance.
- Maintain the cash register in a balanced state, reconciling daily transactions and ensuring all discrepancies are reported and resolved promptly.
- Provide customers with accurate receipts, ensuring that all items are correctly billed and properly tracked for returns and exchanges.
Customer Engagement and Service Excellence
- Greet customers warmly, offering assistance with product inquiries and directing them to relevant areas of the store or services.
- Address customer complaints and concerns in a professional and efficient manner, providing resolutions in line with store policies.
- Ensure a seamless checkout experience, minimizing wait times while providing a friendly and efficient service.
- Promote a positive and welcoming environment, encouraging customers to return and fostering customer loyalty.
Inventory Support and Product Knowledge
- Assist with restocking shelves, organizing product displays, and ensuring that products are properly labeled and priced.
- Stay informed on store promotions, product features, and special offers, proactively sharing this information with customers to encourage purchases.
- Assist in tracking product movement and reporting low stock levels to the Finance Manager, ensuring that inventory is replenished in a timely manner.
Administrative Reporting and Documentation
- Ensure accurate record-keeping of all transactions, including sales, refunds, and exchanges.
- Provide daily transaction reports to the Finance Manager, ensuring that all documentation is submitted in a timely manner.
- Maintain and update customer transaction records, ensuring that all reports and receipts are completed and filed according to company procedures.
Health, Safety, and Compliance
- Adhere to health, safety, and hygiene protocols, ensuring a clean, safe, and organized work environment.
- Ensure compliance with company policies regarding cash handling, security, and inventory management.
- Conduct regular checks of the register and the surrounding area to ensure that both remain secure at all times.
Qualifications and Requirements
Education and Certifications
- A degree in Accounting, Finance, Business Administration, or a related field is preferred.
Experience
- At least 1 year of experience as a cashier or in a customer-facing role in a retail, hospitality, or similar environment.
- Proven ability to manage cash transactions and operate point-of-sale (POS) systems efficiently.
- Experience with managing customer inquiries, processing returns and exchanges, and providing customer service.
Skills
Customer-Centric Approach
- A strong commitment to customer satisfaction, ensuring each customer receives a high-quality, personalized experience.
- Ability to engage with customers in a friendly, approachable manner, building rapport and enhancing their experience.
Financial Acumen and Accuracy
- Excellent numerical skills with the ability to handle cash, calculate change, and process transactions without error.
- Strong attention to detail, ensuring that all transactions are accurately recorded and processed.
Time Management and Efficiency
- Ability to multitask effectively in a fast-paced environment, ensuring timely service during peak hours while maintaining accuracy.
- Strong organizational skills to manage multiple tasks, including processing payments, assisting customers, and handling administrative duties.
Problem-Solving and Conflict Resolution
- Ability to address and resolve customer complaints and concerns professionally and quickly.
- Capable of thinking on your feet and making decisions in a timely manner, while adhering to company policies and procedures.
Team Collaboration
- Ability to work effectively as part of a team, collaborating with colleagues in other departments to ensure smooth operations.
- Willingness to contribute ideas and assist with store operations beyond the cash register, including inventory and customer engagement.
Communication Skills
- Excellent verbal and written communication skills to relay information clearly to customers and team members.
- Ability to explain policies, promotions, and product details in an easy-to-understand manner.
go to method of application »
Main Function
The Mixologist is responsible for creating, preparing, and serving a wide variety of cocktails, beverages, and specialty drinks while ensuring excellent guest service. The role requires creativity, knowledge of mixology trends, and the ability to deliver consistent quality in line with the establishment’s fine dining and hospitality standards.
Role Responsibilities
Drink Preparation and Service
- Prepare, mix, and serve cocktails, mocktails, wines, and other beverages according to standard recipes.
- Create innovative and signature cocktails to enhance guest experience.
- Ensure accuracy, consistency, and aesthetic presentation of drinks served.
Guest Engagement and Service Excellence
- Greet and interact with guests at the bar, recommending beverages based on preferences.
- Provide product knowledge on wines, spirits, and cocktail pairings.
- Maintain a high level of customer service to ensure guest satisfaction and repeat patronage.
Inventory and Stock Control
- Manage bar stock, ensuring adequate supplies of spirits, mixers, garnishes, and glassware.
- Monitor beverage usage and minimize wastage.
- Conduct stock-taking and assist in placing orders for replenishment.
Compliance and Safety
- Adhere to health, safety, and hygiene standards in beverage preparation and service.
- Ensure compliance with legal regulations regarding alcohol service.
- Maintain cleanliness and organization of the bar area.
Bar Operations and Financials
- Accurately process guest orders and payments through the POS system.
- Monitor sales, suggest upselling opportunities, and contribute to revenue growth.
- Assist in bar cost control through portioning and waste reduction.
Training and Development
- Stay updated on global mixology trends, techniques, and new products.
- Share knowledge with junior staff and support training initiatives within the bar team.
Qualifications and Requirements
Education
- Minimum of OND/HND in Hospitality, Food & Beverage, or related field.
- Professional certification in Mixology, Bartending, or Beverage Management is an added advantage.
Experience
- Minimum of 2–3 years’ experience as a bartender or mixologist in a bar, lounge, or fine dining restaurant.
- Proven experience in creating innovative cocktails and managing bar operations.
Skills
Mixology and Beverage Knowledge
- Strong knowledge of cocktail preparation, wines, spirits, and beverage presentation.
- Ability to create new drink recipes and keep up with mixology trends.
Customer Service and Communication
- Excellent communication and interpersonal skills for engaging with guests.
- Ability to anticipate guest needs and provide personalized beverage recommendations.
Creativity and Innovation
- Flair for designing unique and visually appealing drinks.
- Ability to enhance guest experience with creative beverage offerings.
Operational and Financial
- Skilled in bar inventory management, stock control, and cost reduction.
- Familiarity with POS systems and accurate cash handling.
Teamwork and Flexibility
- Ability to work effectively as part of a restaurant or hospitality team.
- Willingness to work shifts, evenings, weekends, and holidays.
go to method of application »
Department: Food & Beverage (F&B)
Reports To: Director of Food & Beverage / Restaurant & Bar General Manager
Direct reports: Assistant Bar Manager, Head Bartender, Bartenders, Bar Supervisors, Bar Servers, Barbacks.
Position Summary
The Bar Manager is responsible for overseeing the daily operations of the hotel’s bar and lounge venues, ensuring the highest standards of guest service, beverage quality, and operational efficiency. This role demands a dynamic and engaging professional with a passion for luxury hospitality, exceptional mixology knowledge, and a proven ability to lead and inspire a team.
The Bar Manager will drive beverage innovation, uphold brand standards, manage profitability, and ensure a refined guest experience consistent with the prestige of a luxury hotel environment.
Key Responsibilities
Operational Excellence
- Oversee daily bar operations, ensuring seamless service and adherence to hotel and brand standards.
- Develop and maintain standard operating procedures (SOPs) for all bar operations.
- Ensure compliance with health, safety, and hygiene standards as per local regulations.
- Coordinate with other F&B outlets and departments (kitchen, banquet, purchasing, finance) for smooth operations.
- Monitor bar ambiance, cleanliness, and overall guest experience.
Guest Experience & Service Quality
- Maintain an exceptional level of personalized service aligned with a luxury hospitality ethos.
- Handle guest feedback promptly and professionally, ensuring service recovery and guest satisfaction.
- Cultivate a strong rapport with guests and regular patrons to encourage loyalty and repeat business.
- Oversee the execution of signature cocktail programs, beverage pairings, and special promotions.
Beverage Program Management
- Curate and continuously update the beverage and cocktail menu, reflecting seasonal ingredients and global trends.
- Collaborate with the Executive Chef and F&B Director to create unique beverage pairings and themed experiences.
- Manage inventory levels, stock rotation, and procurement of premium spirits, wines, and mixers.
- Ensure proper storage, labeling, and handling of all beverages.
- Implement cost control measures and maintain targeted beverage cost percentages.
Team Leadership & Development
- Lead, motivate, and train a team of bartenders, mixologists, and bar servers.
- Conduct regular training sessions on mixology, service etiquette, product knowledge, and responsible service of alcohol.
- Foster a culture of excellence, teamwork, and continuous learning.
- Manage team schedules, attendance, and performance appraisals.
Financial & Administrative Responsibilities
- Prepare and manage the bar’s P&L, budgets, and forecasts in coordination with the F&B Director.
- Monitor and control expenses, waste, and revenue performance against set targets.
- Oversee cash handling, POS operations, and compliance with audit standards.
- Prepare periodic reports on beverage sales, costs, and guest feedback.
Marketing & Promotion
- Partner with the marketing team to design and execute creative beverage promotions and events.
- Build relationships with suppliers and industry partners for sponsorships and collaborations.
- Represent the bar and hotel in industry events and mixology competitions.
Qualifications & Experience
Education:
- Bachelor’s degree or diploma in Hotel Management, Hospitality, or related field.
Experience:
Minimum 5–7 years of progressive experience in bar or beverage operations within luxury hotels, premium restaurants, or upscale nightlife venues.
Technical Skills:
Deep knowledge of spirits, wines, mixology, and beverage trends.
Strong understanding of beverage costing, inventory control, and procurement.
Proficiency in POS systems and Microsoft Office Suite.
Knowledge of local licensing laws and health & safety standards.
Soft Skills:
Exceptional interpersonal and communication skills.
Strong leadership and people management capabilities.
High attention to detail and commitment to quality.
Guest-centric mindset with a flair for hospitality.
Creativity in beverage design and presentation.
Key Competencies
Luxury Service Orientation – Upholds the highest standards of service and guest care.
Innovation – Introduces new concepts and experiences to enhance bar reputation.
Financial Acumen – Strong understanding of revenue generation, costing, and profitability.
Team Leadership – Inspires and mentors team members for peak performance.
Crisis Management – Handles operational challenges with professionalism and calm.
Interested and qualified candidates should forward their CVs and cover letters to recruitment@domeoresources.org with Bar Manager – Awka as the subject of the email on or before November 13th, 2025. Only shortlisted candidates will be contacted.
go to method of application »
Reports to: Restaurant Manager
Direct Reports: None
Main Function
The Mixologist is responsible for creating, preparing, and serving a wide variety of cocktails, beverages, and specialty drinks while ensuring excellent guest service. The role requires creativity, knowledge of mixology trends, and the ability to deliver consistent quality in line with the establishment’s fine dining and hospitality standards.
Role Responsibilities
Drink Preparation and Service
- Prepare, mix, and serve cocktails, mocktails, wines, and other beverages according to standard recipes.
- Create innovative and signature cocktails to enhance guest experience.
- Ensure accuracy, consistency, and aesthetic presentation of drinks served.
Guest Engagement and Service Excellence
- Greet and interact with guests at the bar, recommending beverages based on preferences.
- Provide product knowledge on wines, spirits, and cocktail pairings.
- Maintain a high level of customer service to ensure guest satisfaction and repeat patronage.
Inventory and Stock Control
- Manage bar stock, ensuring adequate supplies of spirits, mixers, garnishes, and glassware.
- Monitor beverage usage and minimize wastage.
- Conduct stock-taking and assist in placing orders for replenishment.
Compliance and Safety
- Adhere to health, safety, and hygiene standards in beverage preparation and service.
- Ensure compliance with legal regulations regarding alcohol service.
- Maintain cleanliness and organization of the bar area.
Bar Operations and Financials
- Accurately process guest orders and payments through the POS system.
- Monitor sales, suggest upselling opportunities, and contribute to revenue growth.
- Assist in bar cost control through portioning and waste reduction.
Training and Development
- Stay updated on global mixology trends, techniques, and new products.
- Share knowledge with junior staff and support training initiatives within the bar team.
Qualifications and Requirements
Education
- Minimum of OND/HND in Hospitality, Food & Beverage, or related field.
- Professional certification in Mixology, Bartending, or Beverage Management is an added advantage.
Experience
- Minimum of 2–3 years’ experience as a bartender or mixologist in a bar, lounge, or fine dining restaurant.
- Proven experience in creating innovative cocktails and managing bar operations.
Skills
- Mixology and Beverage Knowledge
- Strong knowledge of cocktail preparation, wines, spirits, and beverage presentation.
- Ability to create new drink recipes and keep up with mixology trends.
- Customer Service and Communication
- Excellent communication and interpersonal skills for engaging with guests.
- Ability to anticipate guest needs and provide personalized beverage recommendations.
Creativity and Innovation
- Flair for designing unique and visually appealing drinks.
- Ability to enhance guest experience with creative beverage offerings.
Operational and Financial
- Skilled in bar inventory management, stock control, and cost reduction.
- Familiarity with POS systems and accurate cash handling.
Teamwork and Flexibility
- Ability to work effectively as part of a restaurant or hospitality team.
- Willingness to work shifts, evenings, weekends, and holidays.
go to method of application »
Reports to: Head of Operations/ Business Unit
Direct Reports: Sales reps, Cashiers, Inventory Clerks, and Customer Service officers
Main Function
The Boutique Manager is responsible for the overall performance, image, and operation of the Stan & Beth store. This individual will lead the team in delivering exceptional customer service, achieving sales targets, and maintaining the brand’s luxury aesthetic and experience. The role requires a proactive leader with strong commercial acumen, impeccable taste, and a passion for high-end retail and children’s fashion..
Role Responsibilities
Sales & Business Performance
- Drive boutique sales to meet and exceed monthly and annual revenue targets.
- Analyze sales reports and KPIs to identify trends and opportunities for growth.
- Implement strategies to increase customer conversion, average basket size, and repeat business.
- Collaborate with management to develop and execute marketing and promotional activities.
Customer Experience.
- Ensure every customer receives personalized, memorable, and luxury-level service.
- Train and inspire staff to embody the Stan & Beth service philosophy — warmth, elegance, and attention to detail.
- Manage client relationships, including follow-ups, VIP client engagement, and loyalty programs.
- Handle customer inquiries, feedback, and complaints with professionalism and grace.
Visual Merchandising & Brand Presentation
- Maintain the boutique’s visual standards in line with Stan & Beth’s luxury brand guidelines.
- Oversee window displays, seasonal layouts, and product presentation to maximize appeal.
- Ensure merchandise is displayed with impeccable cleanliness, order, and creativity.
Inventory & Stock Management
- Oversee inventory levels, replenishment, and product rotation.
- Coordinate with the central warehouse and suppliers for stock orders and deliveries.
- Manage stock audits, loss prevention, and inventory accuracy.
- Provide feedback on fast- and slow-moving items to optimize assortment planning.
Leadership & Team Development
- Recruit, train, and mentor boutique staff to deliver world-class service and performance.
- Set clear performance goals and provide regular coaching and evaluations.
- Foster a culture of teamwork, respect, and accountability.
- Organize regular staff briefings, product knowledge sessions, and customer service training.
Administration & Compliance
- Manage daily store operations, including cash handling, reporting, and scheduling.
- Ensure compliance with company policies, operational standards, and health & safety guidelines.
- Prepare weekly and monthly performance reports for senior management.
Qualifications and Requirements
Education and Certifications
- Bachelor’s degree or HND in Business Administration, Marketing, Fashion Management, or a related field.
- Professional training in Retail Management or Customer Service is an added advantage.
Experience
- Minimum of 4–6 years’ experience in retail, fashion, or luxury boutique management
- Proven record of driving sales and managing a retail team in a high-end or fashion retail environment.
Skills
Sales and Business Acumen
- Strong understanding of sales management, retail operations, and revenue optimization.
- Ability to analyze performance data and develop growth strategies.
Customer Service and Communication
- Excellent interpersonal and communication skills with a polished, customer-facing demeanor.
- Ability to build lasting client relationships and ensure customer satisfaction.
Leadership and Team Management
- Effective leadership skills with the ability to motivate, train, and manage teams.
- Strong organizational and delegation abilities.
Fashion and Brand Awareness
- Deep understanding of fashion trends, visual merchandising, and brand aesthetics.
- Keen eye for detail and commitment to maintaining brand standards.
Technology and Reporting
- Proficiency in POS systems, inventory software, and Microsoft Office Suite.
- Ability to prepare and interpret reports on sales, stock, and customer data.
Professional Attributes
- Integrity, discipline, and a passion for excellence.
- Proactive, creative, and adaptable in a dynamic retail environment.
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@domeoresources.org using the position as subject of email.
Build your CV for free. Download in different templates.
Gmail
Yahoomail