Job Vacancies at Deloitte

Job Purpose

The Store Manager will be responsible for the strategic management and oversight of all inventories, storage, and distribution activities within the storeroom. The role holder ensures the efficient and effective handling of materials, tools, and supplies, maintaining high standards of accuracy, safety, and compliance.

Core Responsibilities

Inventory Management & Control

• Manage and monitor inventory levels to prevent shortages or overstocking.
• Conduct regular physical inventory counts and reconcile discrepancies within inventory management system.
• Oversee the accurate recording of inventory transactions - supplies, materials, and equipment.
• Generate detailed inventory reports for management.
• Implement inventory control procedures to minimize losses and optimize storage space.

Procurement and Supplier Coordination

• Collaborate with procurement team to ensure timely ordering and delivery of materials.
• Coordinate with supplier and vendors for the delivery of goods and resolve discrepancies.
• Supervise the receipt of incoming shipments, ensuring accuracy against purchase orders.
• Oversee the inspection of received items for damage, defects, or discrepancies.
• Manage returns or replacements with suppliers as necessary.

Storage & Warehousing

• Maintain an organized and efficient storeroom layout.
• Ensure appropriate storage conditions for various materials.
• Oversee the issuance of materials, tools, and equipment to personnel.
• Coordinate the internal distribution and transfer of materials.

Safety & Compliance

• Adhere to and enforce safety protocols and procedures in the storeroom.
• Ensure compliance with relevant regulatory requirements for inventory management and storage.
• Conduct regular safety inspection / audits of storage areas and materials handling procedures.

Process Improvement

• Identify and implement process improvements for inventory management and storeroom operations.
• Leverage inventory management software and technologies for efficiency and accuracy.

Qualifications

Educational Requirements

• Bachelor’s degree or higher in administration, logistics, supply chain management, or a related field is preferred.

Professional Requirements

• Certification in inventory management or logistics (e.g., Certified in Production and Inventory Management (CPIM) or Certified Supply Chain Professional (CSCP)) is desirable.

Experience Requirements

• Minimum of 7 years of experience in inventory management, warehouse operations, or a similar role within healthcare industry.

Knowledge Requirements

• Comprehensive knowledge of inventory management principles, including stock control, reordering, and cycle counting.
• Familiarity with warehouse management systems (WMS) and inventory management software.
• Understanding of safety protocols and regulations related to storage and handling of materials, including hazardous substances.

Skill Requirements 

• Inventory management, including the use of inventory software and technologies.
• Excellent analytical skills
• Strong organizational skills
• Effective verbal and written communication skills

Personal Abilities

• Professional attitude towards work
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers. 
• Supportive and approachable and capable of inspiring confidence in staff members
• Ability to adapt accordingly.
• High levels of honesty and integrity

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Job Description

The Business Development Officer is responsible for supporting the execution of business development strategies, identifying growth opportunities, increasing patient volumes, and assisting in proposal development. The role also involves facilitating strategic collaborations, managing client relationships, conducting market research, and contributing to financial forecasting and reporting. This role holder plays a key role in ensuring sustainable growth by assisting in stakeholder engagement and optimizing business development initiatives.

Core Responsibilities

Business Development and Client Management

• Identify potential business opportunities and assist in developing strategies to attract and retain clients.
• Support the preparation and presentation of business proposals, contracts, and partnership agreements.
• Maintain and update a database of potential clients, partners, and business contacts for strategic outreach.
• Engage in direct client interactions, addressing inquiries, gathering feedback, and ensuring client satisfaction.
• Assist in planning and executing marketing initiatives, promotional campaigns, and networking events to increase business visibility.

Risk Management

• Identify and assess business risks related to market expansion, partnerships, and revenue generation.
• Ensure compliance with regulatory standards, contractual agreements, and ethical business practices.
• Support the development of risk mitigation strategies to safeguard the organization’s financial and operational interests.
• Maintain accurate documentation of business agreements, client contracts, and compliance-related reports.
• Collaborate with legal and finance teams to address potential risks associated with business expansion efforts.

Budgeting, Forecasting, and Reporting

• Assist in preparing financial forecasts and business development budgets in alignment with organizational goals.
• Track revenue performance, patient volume growth, and financial trends to provide insightful reports to management.
• Contribute to cost-benefit analyses for proposed business development initiatives and strategic collaborations.
• Support the creation of financial models to evaluate the potential profitability of new business opportunities.
• Maintain accurate records of business transactions, contracts, and financial projections for audit and reporting purposes.

Financial Management and Reporting

• Support financial planning efforts by gathering and analyzing business data to identify revenue opportunities.
• Assist in the preparation of financial reports and presentations for management review and decision-making.
• Track key performance indicators related to business development and financial performance.
• Collaborate with the finance department to ensure accurate revenue tracking and compliance with financial policies.
• Provide recommendations for cost optimization and revenue enhancement based on financial and market analysis

Market Analysis and Strategy Development

• Conduct in-depth market research to identify industry trends, competitor strategies, and emerging business opportunities.
• Assist in developing business development plans and strategies to support the organization’s financial and operational goals.
• Analyze patient volume trends and service utilization data to recommend strategies for increasing market share.
• Collaborate with internal teams to assess service gaps and propose new offerings based on market demand.
• Monitor and report on the effectiveness of business development initiatives, making data-driven recommendations for improvement.

Qualifications

• Bachelor’s degree in business administration, marketing, economics, or a related field.
• Certification in business development, sales, marketing, or financial analysis is desirable.
• 1-3 years of experience in business development or sales.
• Experience in the healthcare industry is a plus.
• Strong understanding of market research methodologies, competitive analysis, and business growth strategies.
• Knowledge of financial planning, budgeting, and revenue forecasting principles.
• Familiarity with regulatory and compliance standards affecting business development activities.
• Excellent communication and interpersonal skills for effective client engagement and stakeholder management.
• Strong analytical and problem-solving skills to support strategic business decision-making.
• Ability to develop business proposals, presentations, and financial reports with high accuracy.
• Proficiency in negotiation and persuasion to facilitate successful business agreements.
• Strong organizational and project management skills to handle multiple business initiatives simultaneously.

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Job Purpose:

Administrative Support:

• Manage schedules, appointments, and meetings for department staff.
• Prepare and distribute meeting agendas, minutes, and other relevant documentation.
• Handle incoming calls and emails, responding to inquiries and directing them appropriately.
• Maintain accurate records and documentation, including patient records, service logs, and inventory records.
• Prepare reports and presentations as required.

Operational Support:

• Assist with the day-to-day operations of the diagnostic services department.
• Coordinate with other departments within the health facility to ensure smooth service delivery.
• Manage inventory of supplies and equipment for the department.
• Assist with the procurement of supplies and equipment as needed.
• Maintain a clean and organized work environment.

Customer Service:

• Provide excellent customer service to patients, visitors, and other stakeholders.
• Address patient inquiries and concerns promptly and professionally.
• Assist patients with scheduling appointments and navigating the diagnostic services process.
• Ensure a positive and welcoming experience for all patients.
• Always maintain confidentiality of patient information.

Qualifications

Educational Requirements:

• Bachelor’s degree in business administration, Healthcare Administration, or a related field is preferred.

Professional Requirements:

• Certification in Medical Office Administration or a related field is a plus.

Experience Requirements:

• 2 years+ of experience in an administrative or customer service role, preferably in a healthcare setting.

Knowledge Requirements:

• Basic understanding of medical terminology.
• Knowledge of healthcare regulations and best practices.
• Familiarity with medical office procedures and protocols.
• Knowledge of customer service principles and techniques.
• Basic understanding of office equipment and software.

Skill Requirements:

• Excellent written and verbal communication skills. Strong interpersonal and customer service skills.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and other relevant software applications.
• Accuracy and speed in data entry and data management.
• Excellent customer service orientation with the ability to handle patient inquiries and concerns professionally and empathetically.

Personal Abilities:

• Ability to empathize with patients and their families.
• Shares the AMCE’s vision.
• Meticulous attention to detail in all aspects of patient care.
• Ability to manage stress and work under pressure.
• Ability to adapt to changing circumstances and unexpected challenges.
• Commitment to continuous learning and professional development.
• Proactive and results-oriented approach to work.
• Strong teamwork and collaboration skills.
• Ability to maintain confidentiality of patient information.

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Job Purpose

The Business Administrator will be responsible for providing comprehensive administrative and operational support to the Cardiovascular/Theatre directorate. This role involves a wide range of duties, including financial management, human resources, supply chain management, and general administrative tasks. The ideal candidate will possess strong organizational, analytical, and communication skills, as well as a solid understanding of healthcare operations.

Core Responsibilities

Operational Management

• Manage and oversee the daily operations of the theatre, ensuring that procedures run smoothly and effectively.
• Coordinate the scheduling of surgeries, ensuring the theatre is adequately staffed and all required equipment is available and ready for use.
• Manages tracking of inventory levels, supplies and effective stock rotation to minimize waste and ensure constant availability.
• Act as a point of contact for administrative issues and inquiries within the directorate, liasing between clinical teams, AMCE leadership, and external stakeholders.
• Develop and implement new systems and procedures to optimize workflows.

Financial Management and Budgeting

• Monitor and control costs related to surgical supplies, equipment maintenance, staffing, ensuring financial efficiency without compromising patient care.
• Develop and manage the directorate’s budget, ensuring resources are allocated and utilized appropriately.
• Monitor and analyze financial performance, identifying areas for cost reduction and revenue enhancement.
• Work closely with the finance department to resolve billing and payment issues.

Process Improvement

• Implements quality processes and initiatives to enhance the efficiency and quality of surgical services.
• Devise strategic ways to help shape the growth and development of the theatre and ensure alignment with AMCE’s overall goals and objectives.
• Handle patient inquiries and complaints, resolving issues promptly and professionally.
• Implement quality improvement initiatives to enhance patient satisfaction and outcomes.

Compliance and Regulatory Management

• Assist in preparing for and supporting accreditation processes from regulatory bodies.
• Stay updated on relevant healthcare regulations and ensure compliance with all applicable standards.
• Prepare and maintain documentation for audits, inspections, and quality assessments ensuring that the Cardiovascular/Theatre division meets all regulatory requirements.

Staff Coordination and Stakeholder Management

• Assist in recruitment, onboarding and training of administrative and clinical staff within the directorate.
• Ensure all staff are adequately trained on relevant systems, processes and compliance requirements.
• Provide ongoing support and professional development opportunities to staff members improving team performance and operational efficiency.
• Communicate with external stakeholders, such as insurance providers, vendors and regulatory bodies to resolve issues and ensure smooth operations.

Qualifications

Educational Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field.

Professional Requirements

• Project Management or similar certification is an added advantage

Experience Requirements

• Minimum of 2-4 years of administrative experience in a healthcare environment
• Proven experience in budgeting, financial management and resource planning
• Experience with health management software and electronic health records
• Familiarity with healthcare regulations, billing codes, and compliance standards

Knowledge Requirements

• In-depth knowledge of budgeting, cost management and financial reporting
• Understanding of hospital operations, particularly in the cardiovascular and surgical services.
• Knowledge of regulatory requirements and compliance standards (e.g., Joint Commission International).
• Familiarity with medical terminology and procedures
• Knowledge of project management methodologies

​Skill Requirements

• Strong financial acumen and analytical skills.
• Strong leadership and conflict resolution skills
• Excellent organizational and time management skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication and interpersonal skills.
• Strong problem-solving skills and ability to work independently with minimal supervision

​Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision. 
• High attention to detail 
• Ability to adapt to changing priorities and manage stressful situations effectively
• Openness to new ideas and continuous improvement
• Ability to manage multiple tasks simultaneously

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Job Purpose

The Senior Resident Doctor, Diagnostics is responsible for providing advanced medical care for patients under the supervision of consultants. This role involves hands-on patient diagnostics and care focusing on specialized cases within a multidisciplinary team. The Senior Resident will also assist in mentoring junior residents and medical students while continuing their professional development within the residency program.

Core Responsibilities

Clinical Diagnosis

• Conduct thorough patient interviews, physical examinations, and reviews medical history to gather essential information for accurate diagnosis and treatment.
• Order and interpret diagnostic tests (e.g., labs, imaging, biopsies) to confirm or rule out diagnoses, and guide treatment decisions.
• Develop and refine differential diagnoses based on patient data to consider multiple potential causes of symptoms and ensure comprehensive evaluation.
• Confirm diagnoses and document findings in patient records to ensure accurate communication, continuity of care, and legal documentation.
• Develop and implement evidence-based treatment plans to provide effective management of diagnosed conditions, improve patient outcomes, and enhance quality of life.

Emergency Care and Response

• Rapidly evaluate patients to determine severity of condition to prioritize care, allocate resources, and ensure timely interventions.
• Perform life-saving procedures (e.g., CPR, intubation) to stabilize critically ill patients and prevent further deterioration.
• Order and interpret diagnostic tests (e.g., labs, imaging to quickly identify underlying conditions and guide treatment.
• Manage shock, trauma, or medical emergencies to restore vital functions, prevent organ failure, and optimize patient outcomes.
• Collaborate with emergency teams, provide clear handover to ensure seamless transitions, prevent errors, and maintain continuity of care.

• Guide junior team members in interpreting lab results, imaging, and other diagnostic tools.

Clinical Audits and Compliance

• Ensure compliance with the standards and regulations set by relevant authorities, with guidance from consultants.
• Participate in quality assurance programs and clinical audits to maintain high standards of care.
• Maintain comprehensive and accurate patient records, adhering to data protection and confidentiality protocols.
• Report quality metrics and ensure accreditation standards are maintained.

Patient Care and Advocacy

• Ensure patients understand complex medical concepts and address raised concerns, facilitating informed decision making and supporting patient autonomy.
• Facilitate access to necessary resources, services, and specialists ensuring seamless care transition.
• Involve families in decision-making and treatment planning for better outcomes.

Educational Mentorship and Training

• Provide mentorship and training to junior residents, interns, and medical students.
• Facilitate case discussions and presentations to enhance clinical learning.
• Participate in developing curriculum for residency programs and workshops.
• Review junior doctors' case notes, offering constructive feedback to improve documentation and clinical skills.

Strategic Development and Service Improvement

• Contribute to clinical audits, the development of departmental protocols, and participate in service improvement initiatives.
• Engage in research and academic activities to advance knowledge in diagnostics.

Leadership and Team Coordination

• Participate in patient care rounds and assist in the coordination of multidisciplinary team meetings.
• Mentor and support junior residents, medical students, and allied health professionals under supervision.
• Contribute to case discussions and collaborative decision-making for complex patient cases.

Qualifications

Educational Requirements

• Medical Degree (MBBS, MBChB or its equivalent) from a recognized Institution.
• Completion of Residency program

Professional Requirements

• Valid medical license and registration
• Membership in relevant medical associations, such as the Nigeria Medical Association (NMA) or its equivalent.

Experience Requirements

• Completion of at least 2-3 years of residency training
• Prior experience in mentoring or supervising junior medical staff is an advantage.

Competency Requirements

Knowledge Requirements

• Ability to accurately diagnose and assess conditions.
• Knowledge of medications and their interactions.
• Understanding of leading practices in patient safety.
• Familiarity with national and international clinical guidelines and best practices.

Skill Requirements

• Demonstrable skills in written and spoken English that are adequate to enable effective communication about medical topics with patients and colleagues.
• Able to handle multiple patients and tasks.
• Able to work effectively within multidisciplinary teams.
• Able to interpret medical research for best practices.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision
• Adaptability.
• Proactive and organized.
• Commitment to improving quality of patient care.
• Personal and professional credibility
• Supportive, approachable, and capable of inspiring confidence in staff members
• Honesty and integrity