Job Vacancies at 9Mobile

Job Code: IRC4202

Job Summary

• Manage EMTS's facilities including the maintenance of facilities, equipment and utilities

Principal Functions
Tactical:

• Provide input in the development of policies and guidelines as it relates to facilities acquisition, maintenance and operation.
• Keep abreast of global and local best practice as it relates to the team/ function's activities.
• Continuously review the unit's activities and ensure that systems, procedures and standards are upgraded to enhance their efficiency and cost-effectiveness.
• Identify required resources, personnel, funding to achieve the unit/ function's strategy.
• Establish and maintain relationship with key internal and external stakeholders.

Operational:

• Document EMTS's short and long term infrastructure/facility requirements.
• Participate in the acquisition and/or leasing of facilities to meet the identified needs of the organisation.
• Provide input in the administration of facilities maintenance contracts/lease agreements.
• Assist to ensure the maintenance of equipment, utilities, office facilities and other property/real estate.
• Ensure that EMTS's facility management practices align with defined health, safety and environment standards
• Facilitate regular facility status checks/ logs across the organization and ensure adequate and timely tracking, maintenance and provision of utilities.
• Liaise with procurement division for the procurement of diesel for the generators.
• Manage the storage of diesel and ensure adequate monitoring of stock level.
• Organise the monitoring and tracking of facility/utility/property status across the organisation.
• Coordinate office cleaning, gardening and other janitorial services by relevant vendors.
• Assist to manage relationship with service providers/ vendors (e.g. mechanics, etc.) to ensure adherence to service level agreements
• Administer periodic customer satisfaction surveys to identify service improvement areas across the organisation with regards to utility and environment
• Coordinate the tracking of global and local tested practices in facility management and integrate into the operations of the division.
• Implement the function's work programs and plans in line with agreed upon procedures and guidelines.
• Plan and manage the human and material resources of the team/ function to optimise performance, morale and enhance productivity.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Property Management.
• Perform any other duties as assigned by the Head, Property Management.

Educational Requirements

• First Degree or equivalent in a relevant discipline.
• Postgraduate/ professional qualification in a related field will be an added advantage.
• Six (6) to eight (8) year post NYSC work experience, with experience in a supervisory role as an advantage.

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Job Code: IRC4204

Job Summary

• Provide administrative support to the enterprise sales function.

Principal Functions

• Assist in the coordination and follow upon customer service requests (e.g. quotation preparation and billing inquiries).
• Liaise with appropriate/relevant unit/team/function to process customer applications.
• Assist in conducting research to profile customers and identify consumer behaviour.
• Maintain accurate records of data gathered from research.
• Perform administrative and clerical tasks for the enterprise sales division.
• Collate and prepare appropriate daily, weekly and monthly activity and performance reports for the attention of the Manager, Enterprise Service Delivery.
• Perform any other duties as assigned by the Manager, Enterprise Service Delivery.

Educational Requirements

• First degree or its equivalent in a relevant discipline.
• Minimum of one year post NYSC relevant work experience.