Job Roles at Sooyah Bistro

RESPONSIBILITIES:

• Coordinates and implements HR policies, systems, and initiatives aligned with the company’s strategic goals.
• Handles the end-to-end recruitment process including posting jobs, screening candidates, scheduling interviews, and onboarding.
• Maintains and updates employee records, timesheets, and performance logs.
• Provides support in training, employee relations, performance reviews, and disciplinary procedures.
• Administers staff welfare programs, benefits, and health and safety policies.
• Acts as a point of contact for employees on HR-related queries and conflict resolution.
• Monitors HR metrics (e.g., turnover rates, absenteeism) and provides reports to management.
• Ensures compliance with labour laws and internal HR policies.
• Organizes staff events, recognition programs, and supports the implementation of a positive work culture.
   
• Coordinates payroll input and works with the finance team to ensure accurate and timely payment of staff.

REQUIREMENTS:

• 3+ years of proven experience in an HR Officer or Generalist role.
• Strong knowledge of Nigerian labour laws and HR best practices.
• Proficiency in HR software (e.g., BambooHR, Zoho People) and Microsoft Office tools.
• Excellent interpersonal, written, and verbal communication skills.
• Strong problem-solving, organizational, and conflict-resolution abilities.
• BSc or HND in Human Resources, Industrial Relations, Business Admin, or related field.
• HR certifications (CIPM, SHRM) are a plus.

go to method of application »

RESPONSIBILITIES:

• Oversees food safety, hygiene, and quality standards across all Sooyah Bistro outlets and kitchen operations.
• Implements and enforces company-wide compliance with regulatory standards (e.g., NAFDAC, SON, HACCP).
• Develops quality assurance policies and conducts regular audits on production, storage, and service processes.
• Monitors SOPs for kitchen and store staff, ensuring consistency and adherence.
• Trains and sensitizes staff on food safety, hygiene practices, and regulatory updates.
• Investigates customer complaints and product quality issues, and recommends corrective/preventive actions.
• Liaises with regulatory agencies during inspections, certifications, and compliance assessments.
• Reviews supply chain procedures to ensure quality input materials and vendors.
• Ensures traceability and documentation of all compliance procedures and processes.

REQUIREMENTS:

• 5+ years’ experience in quality control, preferably in the QSR or FMCG industry.
• In-depth knowledge of food safety standards (HACCP, GMP, ISO 22000).
• Strong audit, process evaluation, and documentation skills.
• High attention to detail and analytical thinking.
• BSc/HND in Microbiology, Food Science, Chemistry, or related field.
• Professional certifications in food safety/quality control are an added advantage.
   

go to method of application »

RESPONSIBILITIES:

• Oversees daily operations of the central kitchen, ensuring timely and quality meal production for all outlets.
• Supervises kitchen staff, enforces SOPs, and ensures compliance with food hygiene and safety standards.
• Coordinates inventory planning, raw material procurement, and recipe standardization.
• Works with the Quality Control team to maintain food consistency and reduce wastage.
• Trains and motivates kitchen staff, ensuring high productivity and morale.
• Monitors kitchen equipment, safety measures, and maintenance schedules.
• Ensures cost-effectiveness and waste control across food preparation activities.
• Prepares daily and weekly production reports for management review.
• Collaborates with Operations and Logistics teams to ensure smooth delivery and distribution.

REQUIREMENTS:

• 4+ years of experience managing high-volume kitchen operations.
• Strong understanding of food production, hygiene, and kitchen logistics.
• Proven leadership, time management, and team coordination skills.
• Culinary certification or experience in a similar QSR environment is required.

go to method of application »

RESPONSIBILITIES:

• Receives, inspects, and stores all raw materials, packaging, and kitchen supplies.
• Maintains accurate inventory records using digital stock management tools.
• Issues inventory to kitchen and outlet staff, maintaining documentation for all dispatches.
• Conducts periodic stock counts and reconciliations to detect variances or losses.
• Monitors stock levels and notifies management for reordering in a timely manner.
• Ensures proper arrangement, labelling, and cleanliness of storage areas.
• Maintains FIFO (First-In, First-Out) stock rotation to prevent wastage and spoilage.
•  
• Tracks expiry dates and removes outdated or damaged goods.
•  
• Prepares daily stock usage and balance reports.

REQUIREMENTS:

• 2+ years of storekeeping or inventory control experience in a food or retail environment.
• Knowledge of inventory software (e.g., Zoho Inventory, Sage, QuickBooks) is an advantage.
• Good numerical and record-keeping skills.
• Attention to detail and integrity in stock management.
• OND/HND in Business Admin, Purchasing & Supply, or related field.