Job Opportunities at World Health Organization (WHO)

Deliverables

• Deliverable 1: Provide the required technical expertise for the GIS Centre project team and/or country in its activities to implement the necessary aspects of geographic data, analytics, and information products to meet the requirements of the project/emergency. 
• Expected by: ongoing.
• Deliverable 2: Prepare meetings, supporting documentation, reports, and technical summaries as required or requested.  
• Expected by: monthly.
• Deliverable 3: Ensure the necessary preparations communication, coordination and after-actions are undertaken by developing a GIS Action plan with related milestones and goals for reporting and updates.  
• Expected by: ongoing.
• Deliverable 4: Contribute to the preparation of regular project status reports, including financials and risks.  
• Expected by: weekly.
• Deliverable 5: Prepare a monthly technical report on work undertaken.   
• Expected by: monthly. 

Qualifications, experience, skills and languages

Educational Qualifications:

Essential:

• A first university degree in Information Management, Public Health, Geography, Cartography, Geographic Information Systems, Engineering, Geometrics, Computer Sciences or Earth Sciences, Information Technology, or related field from an accredited/recognized institute.

Desirable:

• Advanced university degree (Masters level or above) in geography, cartography, geographical information system, public health or related field.
• Adequate GIS training in lieu of non-GIS degree. 

Experience

Essential:

• At least 5 years of relevant experience combined at the national and international levels in GIS management using different analytical/mapping and online data management packages such as ArcGIS, ArcGIS Online, ArcGIS Enterprise/Hub, QGIS/other open source GIS software, ONA, CARTO, and statistical software (SPSS, SPLUS), etc.
• Experience in supporting field data collection in health and/or humanitarian emergency contexts.
• Strong, proven experience in stakeholder engagement, including working with international agencies, government, or multinational companies, preferably in the health, development, or humanitarian fields. 

Desirable:

• Experience in a dynamic and fast-paced environment managing a variety of stakeholders with diverse cultural and professional backgrounds and experiences.
• Experience in health, particularly in developing countries. 
• Prior humanitarian working experience at field level, with WHO/UN agencies, health partners, recognized humanitarian organizations or with an international non governmental organization. 
• 5 to 10 years of project management experience applying GIS to health, policy, or government strategies and projects.
• Experience in developing, organizing, and communicating technical content for a variety of stakeholders, including liaising with senior public health professionals, technical experts, and collaborators.
• Experience in developing strategies and successful implementation plans for GIS initiatives.

Skills/Knowledge:

• Excellent knowledge of Microsoft Office applications and the use of complex databases, spreadsheets, and specific software such as ArcGIS, QGIS. 
• Excellent communication skills and ability to communicate effectively and tactfully with multiple stakeholders in an international environment.
• Ability to manage concurrent projects across a spectrum of disciplines.
• Excellent problem-solving abilities and strong business acumen.
• Ability to deliver high-quality products under very tight deadlines.
• Ability to synthesize and effectively communicate scientific and technical information.
• Aptitude to connect the dots across a wide spectrum of partners and health system functions from funding through local health care delivery.
• Strong writing abilities including demonstrated ability to work with complex and technical information and prepare briefing notes and speaking points tailored to specific needs and audiences.
• Ability to provide high-level support to meetings and events, including identifying, prioritizing action items, and ensuing effective follow-up across teams and departments.
• Strong presentation skills with excellent ability to use visualization tools such as PowerPoint.

go to method of application »

Deliverables

Deliverable 1: Learning design and development.

• Objective 1: Design impact-oriented learning solutions.
  • Output 1.1: Organize interdisciplinary virtual learning design workshops with Subject Matter Experts (SME) and appropriate other WHO Academy members.
  • Output 1.2: Identify and document learning needs, persona of learners, entry criteria, high-level curricula and learning paths. 
  • Output 1.3: Co-design learning solutions with a team of SMEs that address priority learning problems defined by the WHO Academy team. This includes learning outcomes, assessments, learning activities and accessibility criteria (list not exhaustive). All these learning elements will comply with the established WHO Academy frameworks, references and tools.
• Objective 2:  Develop learning programmes.
  • Output 2.1: Develop effective, efficient, and impactful learning experiences in line with the Academy’s learning model, standards and course production framework.  
  • Output 2.2: Develop competency-based and outcomes-oriented learning evaluation activities and design course specific learning analytics to maximize learning impact.
  • Output 2.3: Write storyboards, learning specifications, activities and other relevant learning instructions for internal and external partners to implement the programmes and organize its deployment into the Learning Experience Platform.
• Objective 3: Prototype, test, evaluate and improve learning programmes.
  • Output 3.1: Prototype, test, evaluate and improve programmes based on feedback and data both pre- and post- course launch. 
  • Output 3.2: Augment efficiency of learning programmes through continuous improvement loop, by measuring learner experience and by checking quality requirements. 

Deliverable 2: Domain-specific activity.

• Objective 4: Develop a toolbox for a specific specialized learning domain.
  • Output 4.1: Develop a library of principles, activities and assessment approaches for learning to be applied in existing and upcoming learning programmes. 
  • Output 4.2: Recommend Learning Design team members as per appropriate learning activities in their respective programmes.
  • Output 4.3: Liaise with technical team or technical champions to include these features into the Academy Learning Experience Platform. Document the functional requirements for further implementation.

Educational Qualifications:

Essential:

• Advanced university degree in one of the following fields: 
• Educational Sciences (Adult Learning, Learning Technologies, Curricula Management, Instructional Design) or any other related fields.
• Behavioural Science, Educational Psychology.

Desirable:

• PhD in Educational Sciences or related fields.

Experience

Essential:

• At least 5 years of relevant experience in any learning science related field (curricula building, instructional design, learning technologies, etc).
• Experience in health sector
• Previous experience in working with multiple stakeholders in a diverse environment (multiple cultures, time zones, countries/regions, languages, etc).

Desirable:

• Experience in Project Management.
• Experience in Learning Production with overall understanding of major e-learning authoring tools (Adapt Learning, Storyline, Lectora, Captivate, etc).
• Experience in implementing learning solutions in LMIC. 
• Experience working with World Health Organisation or with international organizations.

Skills/Knowledge:

Essential:

• Ability to deliver and achieve results.
• Excellent communication and writing skills.  
• Technical writing skills.

Languages required:

Essential:  

• Expert knowledge of English.

Desirable:

• Knowledge of any other WHO languages.

go to method of application »

Deliverables

Deliverable 1: Technical guidance to the WHO Special Initiative for Mental Health, including technical inputs with regard to country-implementation.

Activities: 

• Participate in weekly technical calls with WHO Special Initiative for Mental Health WHO Country Offices.
• Provide technical inputs to at least 3 countries implementing activities for the WHO Special Initiative for Mental Health, exchange of information, refinement of documentation (e.g., integration of WHO resources and guidance).
• Guide WHO Special Initiative for Mental Health countries to deliver on their monitoring and evaluation baseline report, documented M&E plans, quarterly budget reports and 6-monthly narrative technical reports.
• Participate in weekly calls with the WHO Special Initiative for Mental Health Technical Officer and contribute to finalising reports for donors.
• Facilitate and plan for integration of WHO Special Initiative for Mental Health with WHOs communicable and non-communicable diseases (NCDs) and Universal Health Coverage (UHC) agendas at country, regional and headquarter (HQ) levels.
• Increase public and donor communications resources for the WHO Special Initiative for Mental Health, such as stories, briefs and reports for WHOs Special Initiative website and donor reports.
• Initiate at least one mission per country (i.e., at least 3 countries) to provide technical guidance to activities being implemented, with a focus on integration of mental health services in primary health facilities, alongside NCD, HIV, TB and/or Malaria programmes. 
• Provide technical expertise, analysis and reporting to develop of at least 2 technical learning papers born from activities of WHOs Special Initiative for Mental Health, for publication by February 2024.

Deliverable 2: Technical expertise to WHOs suicide prevention work as part of the Mental Health Unit in the Department of Mental Health and Substance Use.

Activities: 

• Develop technical papers and other resources with a focus on (i) resource mobilization for WHOs suicide prevention work and (ii) communicating and disseminating WHOs LIVE LIFE Strategy globally.
• Provide technical guidance to WHOs Special Initiative for Mental Health countries (and subsequent regions) about appropriate actions related to suicide prevention and response activities.
• Offer technical guidance to promote increased engagement from Ministries of Health and WHO country and regional offices to be implementing suicide prevention activities, including but not limited to: contributing to the development of national prevention strategies, advocacy for limiting access to specific means of suicide, implementing WHOs LIVE LIFE suicide prevention strategy (including orientation and capacity building), improving reporting capacity of member states with regards to self-harm and suicide behaviours. 

Educational Qualifications:

Essential:

• First university degree in any of the following mental health areas: (e.g., clinical/counselling psychology, mental health nursing, clinical social work, occupational therapy).
• Post-graduate degree in mental health, public health or related field.  

Experience

Essential:

• At least 7 to 10 years of combined experience working in mental health programs in low resource settings. 
• Experience in working with Government on mental health services development in low or middle-income countries. 
• Experience of training mental health workers and lay-persons, including in the areas of assessment, treatment, human rights, and suicide / self-harm prevention.  
• Experience partnering with civil society for mental health advocacy and programme implementation. 
• Experience on the application of human rights instruments specific to mental health.  
• Experience working in and with MHPSS in Emergencies response frameworks.  

Desirable: 

• Prior experience in training non-mental health professionals in mhGAP and/or brief psychological interventions.  
• Experience of working at a global level across multiple regions simultaneously.

Skills/Knowledge:

• A clear understanding and confidence to diplomatically operate within complex structures, such as those of WHO and Ministries of Health, will be essential.  
• Excellent knowledge about mental health interventions, services and public health approaches and awareness of global mental health evidence, guidance and trends.  
• Excellent knowledge about human rights instruments relevant to persons living with mental health conditions and psychosocial disabilities. 
• Strong knowledge about suicide / self-harm prevention strategies, including policy-level approaches to prevention of suicide.  
• Knowledge of MHPSS in Emergencies international guidelines (i.e., IASC Guidelines on MHPSS in Emergency Settings) and skills to be able to navigate complexities associated with emergency-development nexus operations.  
• Knowledge about WHOs mhGAP programme and relevant resources.  
• Research knowledge to inform systematic collection and analyses of M&E and learnings data.  Knowledge about adult-training methods for brief psychological interventions and the role-play-based competency assessment of non-specialist mental health service providers

Languages required:

Essential:  

• Expert knowledge of English.

Desirable:

• Intermediate knowledge of another UN language. 

go to method of application »

Deliverables: 

• Organizing and facilitating, along with the AHPSR secretariat, a framework harmonization workshop for selected teams. The aim of the workshop will be to develop collective agreement on which core themes and questions will be addressed in each of the research proposals. A framework will be developed in which common questions to be addressed across all research protocols will be identified, context specific questions that are unique to particular contexts will be enlisted, and standards for direct and analytic generalizability of findings will be established. 
• Contributing to the development and application of the conceptual framework for the research, providing in depth feedback to the research teams, supporting grantees to develop a draft protocol and research plan with timelines for each study, supporting the research teams in finalising their research protocols and data collection instruments, monitoring and providing remote technical support to the grantees in the conduct of the research.

Educational Qualifications:

Essential:

• Advanced university degree in public health, health policy, or health systems.

Desirable: 

• A doctorate in public health, health policy, or health systems.

Experience

Essential:

• Over ten years of relevant experience in global health research, including experience in the field of health policy and systems research with relevance to low- and middle-income countries. 
• Track record of scientific articles relevant to the field of health policy and systems research, including in high-impact peer-reviewed journals. 
• Experience in capacity building and mentoring in the field of health policy and systems research, and in organizing international research workshops and meetings.
• Experience in advancing and developing health policy and systems research, with a minimum of 10 publications in peer-reviewed journals. 
• Demonstrated experience at the international level.

Desirable: 

• Experience in the field of digital health and health systems.
• Peer reviewed publications on digital health and health systems. 

Skills

Essential:

• Ability to develop and advance methods in health policy and systems research.
• Good conceptual and practical understanding of health systems frameworks and their applicability to LMICs.
• Organizational abilities including in the planning and execution of research workshops. 
• Ability to guide and mentoring HPSR research teams and consortia, across diverse settings globally.
• Excellent writing and editing skills.

Languages required:

Essential:

• Expert knowledge of English.

go to method of application »

Deliverables: 

• Develop the RFP process to identify service providers for the following projects:
• Revision of WHO’s road safety policy.
• Evaluation of existing Fleet Management System and related hardware.(Expected by 30 July 2023).
• Support the pilot of the UN FLEET leasing services for selected WHO offices.
• Develop vehicle replacement plans for the pilot countries.
• Develop and deliver communication materials to brief WHO offices to place lease requests.
• Develop value for money analysis for pilot countries.
• Liaise with service provider to upgrade the Fleet Management System to record, monitor and report on leased vehicles.(Expected by 30 July 2023).
• Plan and organise the annual WFS workshop in Q4 2023.
• Develop the concept note and agenda for the workshop.
• Collaborate with regional offices to identify participants to take part in the workshop and prepare the list of participants.
• Collaborate with GCT Tunis to identify the workshop location and for GCT to organise travel and accommodation of participants. 
• Prepare communication and training materials to be used during the workshop. (Expected by 30 July 2023).
• Support the roll out of the WHO Fleet Management System (Tracpoint) in coordination with Fleet Management System provider (TerraMar) and WHO offices including:
• Access permission for Tracpoint users.
• Trouble shoot any hardware or software issues reported by WHO offices.
• Provide training and helpdesk support to WHO staff to order, install and uninstall VTS.
• Maintain the inventory of VTS up to date and immediately report to TerraMar any non-reporting or lost trackers.
• Support WHO offices to set up and implement the Transport Booking System (TBS).
• Brief WHO offices on the steps required to access and use the TBS.
• Provide access to users of the TBS.
• Provide user help.
• Collect feedback from users and compile list of enhancements and new features to be developed.
• Liaise with service provider to develop and test new features.
• Develop communication materials and brief users on new features (Expected by 30 July 2023).
• Make projections and reconcile Tracpoint license fees for each WHO office, facilitate back charging process with WHO administration and ensure payment of invoices. (Expected by 15 July 2023).
• Provide weekly reports and quarterly analysis on status of compliance of WHO offices with WHO road safety and vehicle management policy. (Expected by 30 April and 30 July 2023).
• Take active part in weekly meetings and monthly workshops with various stakeholders (e.g. WFS team, WHO offices, providers, partner agencies).
• Produce a monthly report showing the activities and impact of the consultant’s activities including recommendations for follow up. 

Educational Qualifications:

Essential:

• First university degree in a business-related field. 

Experience

Essential:

• At least 7 years’ experience in UN organizations, international institutions or NGOs in logistics and field operations.
• At least 5 years’ experience with procurement and asset management.

Desirable:

• Minimum of 5 years’ experience in Fleet Management.

Skills/ Knowledge

Essential:

• Ability to prioritize and organize according to need in a multidisciplinary and multinational environment.
• Ability to "think out of the box" and to make innovative proposals related to fleet management.
• Excellent communication and negotiation skills and ability to convene stakeholders and facilitate coordination. 
• Tact, discretion and ability to promote consensus.
• In-depth knowledge of emergency relief policies and practices within the UN, other UN Specialized Agencies, donor agencies, national and international NGOs.
• Knowledge and experience in UN field operations, including logistics in a public health context, national disaster prevention and preparedness programs.

Languages required:

Essential:

• Expert knowledge of English.

Desirable: 

• Intermediate knowledge of French.