Job Opportunities at CARS45 Limited

Job Summary

• A Senior Operations Associate is a mid-level managerial role. The individual will oversee the end-to-end operations of the entire Carsbazr framework. In the absence of the Head, Retail & Storage, the Senior Operations Associate takes the helm of affairs and will be a pivotal member of the Retail & Storage unit.
• He/she is responsible for smooth operations across the Carsbazr eco-system; storage locations, admin officers, vendors, analytics, planning, project execution etc.
• The Senior Operations Associate would report directly to Head of Retail and Storage as well as interface with various stakeholders within the business.

Essential Job Functions

• Oversee the entire Retail & Storage Team operations.
• Understudy the Retail & Storage Head to understand the intricacies of day-to-day operations.
• Manage the entire Carsbazr team in the absence of the Head, Retail & Storage.
• Supervise all admin related requests for the storage team – margin approvals, supplies requests, extra requests etc.
• Review, validate cost forecast/budgets + design control mechanisms for each storage location.
• Ensure the Retail & Storage delivers on core KPIs
• Supervise all Retail and Storage Teams; Lot Managers, Logistics, Admin, Repairs team etc.
• Brainstorm and recommend optimal efficiency strategies for Carsbazr team.
• Interface with vendors on project execution to deliver excellence.
• Maintain real-time view on performance numbers across the business and optimize as needed.
• Lead the Retail & Storage team to deliver exceptional world class retail experience.
• Evaluate cost impact on profitability for the unit.
• Objectively contribute towards building a world-class retail experience across our locations
• Provide daily/weekly report to Head of Retail and Storage on assigned tasks.
• Flag poor compliance to updates on the enterprise solution.
• All other assigned tasks as required by the unit head

Competency Profile
Educational Requirement:

• Minimum of B.Sc or HND result.

Experience:

• Minimum 1-3 years of relevant work experience. (Supply Chain, Operations, Sales experience, Quality Control will be an edge)

Technical Requirements:

• Proficiency in Microsoft Office Tools
• Conversant with the Google Suite (Docs and Sheets)

Knowledge: 

• Proven ability to lead a business unit.
• Good knowledge and experience in Sales.
• Decent knowledge on self-directed projects
• Strong numerical ability

Skills Required:

• Forward thinking and dynamic
• Persuasive and influencing.
• Task ownership and proactive.
• Ability to multitask and deliver with minimal supervision
• Resilient and productive under pressure
• Ability to present and communicate information clearly.
• Entrepreneurial and commercial thinking.
• Must be target driven, delivering results and meeting expectation.
• Has a strong sense of initiative and personal leadership.
• Comfortable with ambiguity and unpredictable work hours.
• Ability to negotiate and close negotiations with customers.
• Ability to work in a fast-paced environment.

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Job Summary

• An Asset Officer is responsible for minimum 30 vehicles within a storage location. Asset Officers oversee the entire process of auto-retailing from merchandising to sales; vehicle display standardization, vehicle physical condition (good glass, good tyre, clean wash), vehicle sales and negotiation (tasks are not limited to this). An Asset Officer functions also functions as a business development associate within their location – contributing towards sales strategies, marketing drives and concept to improve overall performance of the location. He/she would report directly to the Lot Manager of the Location and indirectly to the Head of Retail and Storage as well as interface with various stakeholders within the business.

Essential Job Functions

• Drive vehicle sales within a storage location.
• Offer exceptional service experience to Carsbazr customers (Dealers, Merchants and End-users)
• Ensure vehicles meet the Carsbazr display standard (External Stickers, Internal Stickers, Vehicle Grade, Vehicle Price, Inspection Report and Documentation Check List)
• Handle the daily morning drill exercise for vehicles allocated – check fluid levels (water/oil), start and run engines, raise repair request for not starting cars.
• Responsible for planning and execution to meet core KPI targets
• Ensure adequate precautionary measures are taken to avoid operational hazards within a storage location.
• Provide daily/weekly report to Lot Manager on assigned tasks.
• Ensure all data reports are effectively updated – vehicle receipt and release, internal transits and all compulsory updates on the enterprise solution.
• Ensure all incidences within a storage location is effectively reported to the unit head.
• All other assigned tasks as required by the unit head

Educational Requirement

• Minimum OND result

Experience:

• Previous work experience will be an edge.

Technical Requirements:

• Proficiency in Microsoft Office Tools

Knowledge:

• Good knowledge and experience in Sales.
• Decent knowledge on self-directed projects
• Strong numerical ability

Skills Required:

• Persuasive and influencing.
• Task ownership and proactive.
• Ability to multitask and deliver with minimal supervision
• Resilient and productive under pressure
• Ability to present and communicate information clearly.
• Entrepreneurial and commercial thinking.
• Must be target driven, delivering results and meeting expectation.
• Has a strong sense of initiative and personal leadership.
• Comfortable with ambiguity and unpredictable work hours.
• Ability to negotiate and close negotiations with customers.
• Ability to work in a fast-paced environment.

go to method of application »

Job Summary

• The successful candidate will manage the daily operations of the center, coordinating resources and growing sales for in the assigned center. He or she is primarily responsible for converting prospective customers to paid customers.
• He or she will co-ordinate and serve as a main point of contact for all matters related to the Center; ensuring all customers are treated fairly and given excellent customer service.

Essential Job Functions

• Manage inspection center assigned
• Manage customers’ expectations and grow profitable relationships in assigned centers
• Create a network base for sales and generate leads
• Grow and develop sales in assigned center
• Maintain end to end relationship with customers
• Responsible for the process of procurement of cars from customers at the center. This will be a role based in one of our centers in Lagos, where you will close auto sales with customers directly.

Education

• HND or B.Sc in any discipline

Technical Requirements:

• Proficiency in Microsoft Office Tools
• General knowledge about cars
• Must be presentable
• Ability to negotiate and close sales
• Must be able to give excellent Customer Service
• Ability to multitask
• Must be target driven (Job is target based)
• Excellent Communication & Writing Skills
• Ability to work in a fast-paced environment

Skills Required:

• Ability to win customers and close sales
• Deciding and initiating action
• Self- starter
• Ability to present and communicate information clearly
• Superior customer experience
• Persuasive and influencing
• Ability to apply expertise and technology
• Entrepreneurial and commercial thinking
• Creating and innovating
• Relating and networking
• Task ownership
• Delivering results and meeting customer expectation

Experience:

• 1 to 2 years experience in sales or technical sales with excellent customer service
• Sound knowledge of closing sales and winning customers
• Excellent knowledge about cars and its various models

go to method of application »

Job Summary

• The Facilities & Admin Officer will coordinate all building and asset maintenance for our inspection centers.
• He/she will be responsible for ensuring the facilities are in good conditions, up to code, and fully operational.
• The Facilities & Admin Officer will also be responsible for managing contractors and working with third party vendors.
• He/she will visit various centers daily, identify snags and provide solutions; as well as follow up on contractors/vendor to ensure timely and successful completion of assigned projects.

Essential Job Functions

• Plan building maintenance and operational programs
• Manage vendor contracts
• Ensure efficiency of all building systems
• Coordinate site safety programs
• Prepare operating reports
• Maintain a safe work environment for all employees
• Ensure all processes and compliance programs are met
• Manage facilities planning and space allocation
• Prepare cost estimates for moves and equipment
• Coordinate compliance with maintenance checklist
• Schedule daily visit to Lagos centers to ensure adherence to maintenance standard
• Ensure all utility systems are inspected and in accordance with regulations
• Negotiate bids and contracts for third party vendors
• Supervise building security and maintenance services
• Manage and supervise all facilities personnel
• Oversee all building functions
• Coordinate all maintenance issues and schedules
• Coordinate payment of utility bills and other statutory obligations
• Liaise with external contractors (LAWMA, PHCN, Water Corporation, etc.) in the provision of utility services and prompt payment of services provided
• Prepare and submit weekly maintenance reports of visited centers to Facilities Manager

Education

• First degree in Engineering, Facilities Management, Business Management or related field preferred. Certification in facilities management a plus.

Experience

• Proven experience in Facilities Management
• 5+ years’ work experience with up to 3 years in core Facilities & Administration
• Vast experience in PPM monitoring and follow up
• Experience in SLA management and 3rd party vendor relationships.
• Experience in developing strategies and implementing vision

Skills Required:

• Able to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player
• Encouraging to team and staff; able to mentor and lead
• Self-motivated and self-directed
• Experienced at following strict budgets
• Accurate and precise attention to detail
• Strong written and verbal communication skills
• Assists team members when needed to accomplish team goals
• Previous experience in maintenance supervision or related field
• Ideal candidate will have a positive attitude and be a problem-solver
• Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds
• Computer skills; may include scheduling with Microsoft Office Suite or similar software
• Strict adherence to company philosophy/mission statement/sales goals
• Ability to apply expertise and technology
• Entrepreneurial and commercial17 thinking
• Creating and innovating
• Relating and networking
• Task ownership
• Delivering results and meeting customer expectation

go to method of application »

Job Summary

• The Operations Associate is the back-bone of the retail & storage unit, a core arm of the Cars45 sister business, CarsBazr.
• He/she is responsible for all support services as needed to efficiently run a storage location.
• The Operations Associate manages back-end cost forecasts, handles efficient coordination of all logistics requirements, enforce budget utilization, regulate profit operations from storage locations and all other admin related tasks.
• He/she would objectively function as a catalyst to “deliver a world-class retail experience”, and would report directly to the Head, Retail and Storage as well as interface with various stakeholders within the business.

Essential Job Functions

• Handles all admin related requests for the storage team – margin approvals, supplies requests, extra requests etc.
• Prepares cost forecast, setup control mechanisms and budgets for each storage location.
• Handles all forecast for Retail & Storage cost lines.
• Manages the entire logistics framework; inter-yard movements, inter-state movements etc.
• Recommends optimal cost management strategies for deployment across business unit.
• Interfaces with vendors – Repair Shops, Service providers to delivery excellent results on tasks.
• Liaise with central Admin/Facility team on task execution with optimal efficiency.
• Ensure real-time and adequate support for all storage locations.
• Interact and mediate with involved departments affecting quality of service delivered at all storage locations.
• Handle process improvement strategies and make recommendations based on feedback.
• Evaluate cost impact on profitability for the unit.
• Objectively contribute towards building a world-class retail experience across our locations
• Provide daily/weekly report to Head of Retail and Storage on assigned tasks.
• Flag poor compliance to updates on the enterprise solution.
• All other assigned tasks as required by the unit head

Competency Profile
Technical Requirements:

• Proficiency in Microsoft Office Tools
• Conversant with the Google Suite (Docs and Sheets)

Knowledge:

• Proven ability to lead a business unit
• Good knowledge and experience in Sales
• Decent knowledge on self-directed projects
• Strong numerical ability

Skills Required:

• Forward thinking and dynamic
• Persuasive and influencing.
• Task ownership and proactive.
• Ability to multitask and deliver with minimal supervision
• Resilient and productive under pressure
• Ability to present and communicate information clearly.
• Entrepreneurial and commercial thinking.
• Must be target driven, delivering results and meeting expectation.
• Has a strong sense of initiative and personal leadership.
• Comfortable with ambiguity and unpredictable work hours.
• Ability to negotiate and close negotiations with customers.
• Ability to work in a fast-paced environment.

Educational Requirement

• Minimum B.Sc or HND result

Experience :

• Minimum 1-3 years of relevant work experience. (Supply Chain, Operations, Sales experience, Quality Control will be an edge).

go to method of application »

Job Summary

• The Lot Manager(LM) is responsible for the entire strategic performance of a storage location. LM oversees the auto-retail strategies from location setup to P&L management.
• He/she would lead the Asset Officers, QC Personnel and any other staff within a storage location.
• They are charged with delivering world-class retail experience at their varied storage locations; customer interactions, vehicle merchandising, cost and budgets, profit analysis, inventory composition etc.
• Lot Manager ensure that the core key performance indicators for each storage location is meet and exceeded; Sales targets, margin, merchandising; vehicle display standardization, vehicle physical condition (good glass, good tyre, clean wash), foot traffic, CVR and negotiation (tasks are not limited to this). 
• A LM wears multiple hats on the job; drives marketing initiatives, repairs manager, business development manager and performance improvement officer.
• He/she would report directly to Head of Retail and Storage as well as interface with various stakeholders within the business.

Essential Job Functions

• Solely responsible for all processes within a storage location.
• Lead and drive optimal performance of any storage location assigned.
• Ensures that the location offers exceptional service experience to Carsbazr customers (Dealers, Merchants and End-users)
• Ensure vehicles meet the Carsbazr display standard (External Stickers, Internal Stickers, Vehicle Grade, Vehicle Price, Inspection Report and Documentation Check List)
• Coordinate and manages the daily morning drill exercise for his/her location.
• Manages fund disbursement and allocation of the locations budget.
• Efficiently resolve issues that arise from the location and escalate when necessary.
• Oversee and verify repair request and task completion for escalated cars.
• Responsible for planning and execution to meet core KPI targets
• Ensure adequate precautionary measures are taken to avoid operational hazards within a storage location.
• Deploy business development strategies to ensure profitable operations of the storage location.
• Building a world-class retail location in service delivery.
• Provide daily/weekly report to Head of Retail and Storage on assigned tasks.
• Ensure all data reports are effectively updated – vehicle receipt and release, internal transits and all compulsory updates on the enterprise solution.
• Ensure all incidences within a storage location is effectively reported to the unit head.
• All other assigned tasks as required by the unit head

Competency Profile
Educational Requirement:

• Minimum B.Sc or HND result

Experience:

• Minimum 2-3 years of relevant work experience. (Supply Chain, Operations, Sales experience will be an edge)

Technical Requirements:   

• Proficiency in Microsoft Office Tools
• Conversant with the Google Suite (Docs and Sheets)

Knowledge:

• Proven ability to lead a business unit.
• Good knowledge and experience in Sales
• Decent knowledge on self-directed projects
• Strong numerical ability

Skills Required:

• Persuasive and influencing.
• Task ownership and proactive.
• Ability to multitask and deliver with minimal supervision
• Resilient and productive under pressure
• Ability to present and communicate information clearly.
• Entrepreneurial and commercial thinking.
• Must be target driven, delivering results and meeting expectation.
• Has a strong sense of initiative and personal leadership.
• Comfortable with ambiguity and unpredictable work hours.
• Ability to negotiate and close negotiations with customers.
• Ability to work in a fast-paced environment.

go to method of application »

Job Summary

• The Service Operations Associate is responsible for standardization and uniformity across all storage locations. He/she would enforce, maintain and ensure that a location is delivering the agreed quality of service – time management, aesthetics and service delivery of the Carsbazr chain of storage locations.
• The Service Operations Associate objectively measures and drives the sole intent of the unit – “delivering world-class retail experience” at the varied storage locations; location standard operations process adherence, resumption, customer interactions, vehicle merchandising, inventory management etc.
• He/she would report directly to Head of Retail and Storage as well as interface with various stakeholders within the business.

Essential Job Functions

• Enforce adherence to standard operations processes; resumption, stand-up meetings, drills, vehicle condition etc.
• Enforce, maintain and manage the quality service level across all storage locations.
• Interact and mediate with involved departments affecting quality of service delivered at all storage locations.
• Train and review weekly with Lot Managers, Asset Officer on service quality areas losing value.
• Conduct, analyze and prepare Dealer/End-User survey initiatives for improving service quality.
• Quick to spot out trends, deviations and recommend solutions.
• Objectively report service quality breaches across all storage locations.
• Effectively contribute to building a world-class retail experience across our locations
• Provide daily/weekly report to Head of Retail and Storage on assigned tasks.
• Ensure all data reports are effectively updated – vehicle receipt and release, internal transits and all compulsory updates on the enterprise solution.
• All other assigned tasks as required by the unit head

Educational Requirement
Minimum:

• B.Sc or HND result

Experience:

• Minimum 1-3 years of relevant work experience. (Supply Chain, Operations, Sales experience, Quality Control will be an edge).

Competency Profile
Technical Requirements:

• Proficiency in Microsoft Office Tools
• Conversant with the Google Suite (Docs and Sheets)

Knowledge:

• Proven ability to work in teams and manage own tasks.
• Good knowledge and experience in Sales.
• Decent knowledge on self-directed projects
• Strong numerical ability

Skills Required:

• Persuasive and influencing.
• Task ownership and proactive.
• Ability to multitask and deliver with minimal supervision
• Resilient and productive under pressure
• Ability to present and communicate information clearly.
• Entrepreneurial and commercial thinking.
• Must be target driven, delivering results and meeting expectation.
• Has a strong sense of initiative and personal leadership.
• Comfortable with ambiguity and unpredictable work hours.
• Ability to negotiate and close negotiations with customers.
• Ability to work in a fast-paced environment.