Job Opportunities at Ascentech Services Limited

Job Summary

The After Marketing Executive will be responsible for managing and tracking Annual Maintenance Contract (AMC) customers on a machine-wise basis. The role requires maintaining a comprehensive database of customer equipment, coordinating engineer visits, ensuring timely service delivery, and following up with customers to confirm service quality and machine performance. This position is critical in strengthening customer relationships, improving service efficiency, and ensuring customer satisfaction in line with UTAS standards.

Key Responsibilities

• Maintain AMC customer and machine database.
• Track AMC expiry/renewals and follow up proactively.
• Coordinate engineer visits and update service reports.
• Conduct post-service follow-up calls and record feedback.
• Generate reports on service completion, customer satisfaction, and renewals.

Qualifications & Skills

• Bachelor’s/Diploma in Business Admin, Mechanical/Electrical Engineering, or related field.
• 1-2 years experience in after-sales, AMC coordination, or customer service.
• Strong organizational, communication, and database management skills.
• Proficiency in MS Office; ERP/CRM knowledge is a plus.

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Location: Orlu and Owerri

Role Overview

We are seeking a highly motivated and detail-oriented Laboratory Technician to join our team. The ideal candidate will be responsible for performing various construction-related laboratory tests, including soil, asphalt, concrete, and field tests, ensuring that all results comply with applicable construction standards.

Key Responsibilities

• Perform a wide range of laboratory tests, including tests on concrete, soil, asphalt, and aggregates, ensuring compliance with construction standards.
• Assist in secondary testing related to permeability, strength, and materials acceptance of soil, concrete, and asphalt.
• Prepare and maintain accurate laboratory records for samples and tests according to applicable construction standards.
• Compile, input, and report testing results accurately.
• Ensure the laboratory is in compliance with accreditation standards.
• Record and maintain equipment calibration and verification logs.

Qualifications 

• For Laboratory Technicians and Senior Laboratory Technicians:
• Degree/HND in Civil Engineering/Technology, Geosciences, or related field is required.
• Minimum of 2-5 years of relevant working experience in a construction laboratory, particularly in soil, asphalt, concrete, and field tests.
• Computer proficiency is mandatory for Senior Laboratory Technicians.

Key Skills

• Strong attention to detail and accuracy in conducting tests and recording results.
• Good understanding of construction laboratory operations and test methodologies.
• Proficiency in the use of laboratory equipment and tools.
• Ability to work in a team-oriented environment.
• Computer skills for data entry, reporting, and analysis.

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Job Summary

We are looking for an experienced Foreman (Flooring & Waterproofing) to oversee and coordinate site activities related to flooring, tiling, waterproofing, and finishing works. The role requires strong technical knowledge, hands-on execution capabilities, and proven experience in supervising end-to-end finishing works from initiation to commissioning and handover.

Key Responsibilities

• Supervise, plan, and monitor flooring, tiling, waterproofing, and finishing works at site.
• Coordinate with project teams, subcontractors, and vendors to ensure timely and quality execution.
• Review drawings and specifications to ensure compliance with project requirements.
• Conduct inspections to verify workmanship and adherence to quality and safety standards.
• Maintain accurate site records, including progress, manpower, and material usage.

Required Skills & Qualifications

• 8–10 years of relevant experience in flooring, tiling, waterproofing, and finishing works.
• Strong technical expertise with hands-on supervisory and execution skills.
• Ability to interpret construction drawings and specifications.
• Excellent leadership, coordination, and problem-solving abilities.
• Diploma/ITI in Civil Engineering or equivalent technical qualification (preferred).
• Knowledge of site safety standards and quality assurance practices.

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Key Responsibilities

• Communicate with customers via apps, chat, or phone in clear, professional English.
• Take and confirm customer orders, ensuring accuracy and clarity.
• Enter and update orders into the system for the kitchen and dispatch teams.
• Handle customer inquiries, complaints, and requests politely and efficiently.
• Provide updates on order status or delays to customers.
• Maintain proper records of customer interactions and orders.
• Work closely with the kitchen, dispatchers, and trackers to ensure smooth service flow.

Requirements

• Previous experience working in a Restaurant is a must
• Strong English communication skills (spoken and written).
• Previous customer service or call centre experience is an advantage.
• Ability to multitask and remain calm under pressure.
• Comfortable using a laptop, communication apps, chat systems, and smartphones.