Job Openings at Lendsqr

Responsibilities

• In charge of coding, code maintenance, and testing
• Managing the complete software development process from conception to deployment
• Modifying and testing changes to previously developed services.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages

Requirements

• 3+ years experience performing similar functions 
• In-depth understanding of the entire web development  Proficiency with fundamental frontend languages such as HTML, CSS and JavaScript
• Working knowledge of Git and SCM on Github or similar software
• Experience with core AWS web-enabling technologies

Competencies/Skills

• Excellent verbal and written communication skills
• Creativity and resourcefulness
• Organizational and time management skills
• High analytical and problem-solving skills
• Detail-oriented and quick to learn
• The ability to work independently and as part of a team

Compensation Structure

• Base pay
• Incentive pay 
• Other company benefits as defined by policy

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Responsibilities

• Oversee day-to-day management of social media campaigns and ensure consistency of Lendsqr brand across all creatives
• Facilitate scaling brand and company awareness through various social media channels
• Work with content marketing team and SEO specialist to create and implement social media strategies monthly
• Ensure consistency of Lendsqr brand in copy through tone, voice and terminology
• Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
• Create actionable plans to both grow and maintain followers through social media platforms Lendsqr is active on - Twitter, Facebook, Instagram, YouTube and LinkedIn
• Ensure progress on all platforms by using analytical tools such as Google Analytics and others
• Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives

Requirements

• Proficient using multi-social posting programs such as Hootsuite and HubSpot
• Strong computer skills using Microsoft Office and Adobe Suites
• General knowledge of Search Engine Optimization and internet ranking for web content
• Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
• Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach

Compensation Structure

• Base pay 
• Incentive pay
• Other company benefits as defined by policy

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Responsibilities

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Collaborate with internal teams to create landing pages and optimize user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

Requirements

• 3+ years experience in a digital marketing role, with demonstrable experience leading and managing SEO, social media and digital marketing campaigns
• Bachelor’s degree in marketing or a related field
• Experience in go-to-market execution across digital and traditional b2b channels
• Knowledge of fintech and technical products
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate 

Competencies/Skills

• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Analytical skills and data driven thinking
• Stakeholder management
• The ability to work independently and as part of a team
• Up-to-date with the latest trends and best practices in online marketing and measurement

Compensation Structure

• Base pay 
• Incentive pay
• Other company benefits as defined by policy

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Responsibilities

• Providing help and answers to the customers technical issues through identification of the problem itself, research on answers, and subsequent provision of guidance
• Guidance of the users to support them in becoming more productive
• Support in the development of programs to train the customer on how to use the products
• Determining customers’ issues, explaining the best possible solution, and ensuring it is handled in compliance with the company’s guidelines and policies
• Monitoring of internal systems
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Optimize our support documentation and processes to improve users’ experiences and help scale our operations 

Requirements

• Degree in Computer Science, Business or other related fields
• Experience working as a Product Support Officer or a related role 

Competencies/Skills

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Analytical and problem-solving skills
• The ability to work independently and as part of a team
• Open to learning new things and every function of the business, be innovative and creative
• Conflict resolution skills
• Customer-oriented
• Ability to work across teams to get customer issues resolved - experience working closely with software engineers on bugs or product managers on new features is a plus
• Flexi work time - The ability to work on weekends is a plus
• Have software development experience in one or more of the following areas:
  • backend development (Java, C#, Node.js, Python, PHP)
  • web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
  • mobile development (Android, iOS, React Native)

Compensation Structure

• Base pay
• Incentive pay 
• Internet data reimbursement
• Other company benefits as defined by policy

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Responsibilities

• Build and maintain relationships with potential and existing clients.
• Identify and qualify new business opportunities by leveraging your technical knowledge and sales skills.
• Collaborate with the product and engineering teams to understand the technical capabilities of our platform and how they can be used to solve customer problems.
• Present the value proposition of our platform to potential clients, highlighting its unique features and benefits.
• Negotiate contracts and close deals.
• Provide support to clients throughout the implementation process.

Requirements

• A bachelor’s/Master’s degree in a business-related course, engineering or a related degree
• Minimum of 2 years of previous experience in SaaS sales.
• Strong knowledge of fintech and technical products.

Competencies/Skills

• A strong technical background, with experience in the SaaS industry and a good understanding of loan management systems.
• Proven success in a technical sales role, with a track record of consistently exceeding quotas.
• Excellent communication and interpersonal skills, with the ability to build relationships with clients at all levels of an organization.
• Strong problem-solving skills and the ability to think creatively to find solutions to complex technical problems.
• The ability to work independently and as part of a team.

Compensation Structure

• Base pay.
• Incentive pay.
• Data allowance
• Other company benefits as defined by policy.

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Responsibilities

• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer's usage of our product
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams

Requirements

• A bachelor’s/master’s degree in Engineering, Business management, or any other relevant field
• 1 to 2 years of work experience as a product manager, product specialist, sales associate, customer support rep, or any other associated field. 
• Strong knowledge of fintech and technical products.

Competencies/Skills

• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Must be detail-oriented and a quick learner
• High analytical and problem-solving skills

Compensation Structure

• Base pay.
• Incentive pay.
• Data allowance
• Other company benefits as defined by policy.

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Responsibilities

• Seeking new customers and creating a sales relationship with potential lenders and API consumer
• Maintain and grow sales relationships with existing clients
• Answers inquiries and questions from customers related to ongoing use of products, maintenance requirements, operations, and other related information.
• Develop and maintain technical product or service knowledge to explain features and answer questions about our products and services
• Develop, implement and report on sales strategies to achieve business goals
• Acquiring and updating knowledge of competitors' products and services, and market conditions
• Monitoring customers and industry changing needs and competitor activity, and reporting the developments
• Making sales pitches at demonstrations or conference events to persuade the audience

Requirements

• Bachelor’s degree in marketing or a related field
• No prior experience is required
• A maximum age of 23 years

Competencies/Skills

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Analytical and problem-solving skills
• Thorough understanding of product, industry, and/or services provided to clients
• The ability to work independently and as part of a team

Compensation Structure

• Base pay.
• Incentive pay.
• Data allowance
• Other company benefits as defined by policy.

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Responsibilities

• Design, execute, utilize and maintain software engineering applications.
• Prepare all required Technical Proposal pertinent to software engineering.
• Administer support for Business Development, Systems Engineering and SR Technical personnel.
• Supervise training and development of software engineering staff.
• Assign work to software engineering personnel and evaluate plus manages their performance.
• Support to recruit engineering personnel, technical staffing and project team formation.
• Supervise engineering deliverables.
• Manages continuing support and provide system metrics for client facing products.
• Present practical input for strategic technology decisions.
• Support preparation of Technology Roadmap.
• Comply with all professional departmental as well as company best practices.
• Present project management backup as required.
• Help translation of business requirements into technical needs and actions.
• Supervise reporting responsibility for independent software contractors, software engineers and outsourcing partners.
• Ensure software engineering personnel is suitably trained to perform all job function and suitably use project and software related tools.

Requirements

• Minimum of 3+ years' experience as a senior software engineer
• Minimum of 2+ years' experience leading a team
• Advanced competency in design and architecture
• Good knowledge of TypeScript for the backend (NodeJS)
• Minimum of intermediate competency in React and / or Angular
• Good, working, knowledge of a Git
• Advanced competency in pipeline scripting / YAML
• Advanced competency in SQL and ORM
• Good, working, knowledge of NoSQL databases
• Ability to understand business requirements and translate them into technical requirements
• Advanced competency in documentation
• Advanced competency in infrastructure and services with at least a good working knowledge of AWS

Others

• Remote work experience would be an advantage

Compensation Structure

• Base pay
• Incentive pay
• Other company benefits as defined by policy