Job Openings at Excel and Grace Consulting

Job Overview

• The Business Manager of the medical facility will be responsible for overseeing the day-to-day operations of the business side of the medical facility, ensuring that financial goals are met, operational efficiency is optimized, and compliance with healthcare regulations is maintained.
• This role requires strong management skills, a deep understanding of healthcare operations, and a passion for improving patient care services while maintaining profitability.

Key Responsibilities

• Oversee the overall non clinical operations and business activities of the hospital, ensuring efficiency, profitability, and alignment with strategic goals.
• Collaborate with department heads to develop and implement business strategies, policies, and procedures that promote growth and sustainability.
• Analyze financial statements, budgets, and performance metrics to assess business performance and identify areas for improvement.
• Optimize resource allocation and streamline processes to enhance operational efficiency across departments.
• Develop business growth strategies and identify new opportunities for service expansion.
• Lead financial planning and analysis to maximize profitability.
• Establish performance metrics and benchmarks for operational efficiency.
• Maintain up-to-date knowledge of healthcare laws, insurance processes, and accreditation standards.
• Develop and implement strategies for improving patient satisfaction and enhancing the overall patient experience.
• Manage complaints, resolve issues, and ensure that quality service is delivered.
• Oversee billing, reimbursement processes, and insurance claims.
• Manage relationships with key stakeholders, including suppliers and partners, patients, and regulatory bodies.
• Drive marketing and promotional activities to increase patient volume.
• Monitor market trends and competitor activities to identify opportunities for growth and improvement.
• Develop and execute comprehensive marketing plans to promote hospital services.
• Analyze marketing performance metrics and report on campaign effectiveness to management.
• Oversee compliance with healthcare regulations and standards.
• Act as a liaison between the hospital and the Teaching Hospitalto facilitate communication and collaboration.
• Coordinate patient referrals, transfers, and consultations between the two hospitals to ensure seamless care delivery.
• Maintain relationships with medical staff, departments, and management to support joint initiatives and partnerships.

Educational Qualifications

• Bachelor's Degree in Healthcare Administration, Business Administration, Finance, or related field (Required).
• Master's Degree in Healthcare Administration (MHA), Business Administration (MBA), or related field (Preferred).

Specific Skills and Experience:
Skills:

• Strong leadership and management skills.
• Excellent financial management and budgeting capabilities.
• Knowledge of healthcare regulations, laws, and accreditation standards.
• Effective communication and interpersonal skills to collaborate with physicians, staff, and patients.
• Proficiency in healthcare management software and MS Office Suite (Excel, Word, PowerPoint).
• Analytical and problem-solving abilities with attention to detail.Ability to handle multiple priorities and thrive in a fast-paced environment.

Experience:

• Minimum of 5-7 years of experience in healthcare administration or management, with at least 2 years in a supervisory or managerial role (Required).
• Experience in budget management, financial planning, and operational oversight.
• Experience in working with healthcare compliance standards, including HIPAA and JCAHO.
• Experience in the banking sector (product development and relationship management).
• Previous experience in a hospital, medical center, or healthcare setting is strongly preferred.

Certifications and Licenses:

• Certified Healthcare Executive (CHE), Certified Medical Manager (CMM), or other relevant healthcare management certifications (Preferred).
• CPR/First Aid Certification (Required in some regions, preferred).

• Preferred gender: Female for gender balance

Results Expected:

• Achievement of hospital business goals and financial targets.
• Effective collaboration and coordination among department heads.
• Enhanced operational efficiency and cost-effectiveness.
• Positive relationships with key stakeholders.

Parameters to Measure Performance:

• Achievement of revenue and profit targets.
• Operational efficiency metrics.Stakeholder satisfaction and engagement.
• Implementation of strategic initiatives.

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Job Description

• The Chief Nursing Officer (CNO) is a senior executive responsible for overseeing the nursing operations and leading the nursing staff within the facility.
• The CNO plays a key role in shaping and executing nursing strategy, improving patient care outcomes, managing resources effectively, and ensuring compliance with healthcare regulations.
• This role ensures that the nursing team delivers high-quality, compassionate care while maintaining high standards of professionalism and ethical conduct.

Responsibilities

• Lead and manage the nursing department, ensuring the delivery of high-quality patient care and adherence to nursing standards and protocols.
• Develop and implement nursing policies, procedures, and quality improvement programs in collaboration with other healthcare leaders.
• Supervise and mentor nursing staff, providing training, guidance, and support to ensure professional growth and alignment with hospital goals.
• Coordinate with other departments to ensure a seamless patient care experience and efficient use of resources.
• Monitor patient care delivery, identifying areas for improvement, and implementing corrective actions to enhance care quality and patient satisfaction.
• Develop nursing protocols and ensure consistent implementation across departments.
• Implement nurse residency and mentorship programs for professional development.
• Collaborate with nursing educators to design continuing education programs.
• Lead nursing research initiatives to improve patient care standards.
• Oversee the management of nursing shifts, ensuring adequate staffing at all times.
• Participate in hospital management meetings to represent nursing interests.
• Represent the nursing department in management meetings, providing insights and recommendations on nursing operations and patient care.

Qualifications

• A Bachelor of Science in Nursing (BSN)A Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or a related advanced nursing degree.
• A doctoral degree in nursing (e.g., Ph.D. or DNP) is highly preferred.

Certifications and Licenses:

• Active/current Registered Nurse (RN) license from nursing and midwifery council of Nigeria (NMCN).
• Certification in Nursing Administration or Nurse Executive (e.g., Nurse Executive-Board Certified (NE-BC)) is required or must be obtained within a set timeframe.CPR/BLS Certification.
• Additional certifications related to healthcare leadership or nursing (e.g., Certified in Executive Nursing Practice (CENP), Nurse Practitioner (NP) license).

Experience:

• At least 10 years of progressive experience in nursing, with at least 5 years in a leadership or executive role.
• Proven track record in managing large nursing teams and leading complex projects.
• Strong experience in budget management, strategic planning, and operational oversight.
• In-depth understanding of healthcare laws, patient safety standards, and regulatory compliance.
• Experience with clinical research or evidence-based practice

Key Skills:

• Leadership: Ability to motivate, inspire, and lead a diverse team of nursing professionals.Strategic Planning: Expertise in planning, implementing, and evaluating nursing services.
• Clinical Expertise: Strong clinical knowledge and commitment to improving patient care and outcomes.
• Communication: Excellent interpersonal and communication skills for interacting with staff, patients, and the public.
• Decision-Making: Strong analytical and problem-solving skills to make data-driven decisions that align with organizational goals.
• Financial Acumen: Ability to manage departmental budgets and resources effectively.Change Management: Ability to lead organizational change in a fast-paced healthcare environment.

Results Expected:

• High standards of nursing care and patient safety.
• Effective coordination and collaboration among nursing teams.
• High performance and engagement of nursing staff.Implementation of quality improvement and training programs.
• Positive patient outcomes and satisfaction.

Parameters to Measure Performance:

• Patient care quality and safety metrics.
• Nurse retention and turnover rates.
• Compliance with nursing protocols and standards.
• Feedback from patients, staff, and management.
• Effectiveness of training and development programs.

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Job Overview

• The Head of Finance will oversee and manage all financial aspects of the hospital, ensuring effective financial planning, budgeting, reporting, compliance, and strategic financial management.
• This leadership role involves working closely with senior management to drive financial health, optimize resource allocation, and contribute to the long-term success of the medical facility.
• The Head of Finance will be responsible for developing financial strategies that align with the hospital's goals while maintaining regulatory compliance and managing risk.

Key Responsibilities

• Lead the finance department and oversee all financial planning, budgeting, and accounting functions of the hospital.
• Ensure accurate financial reporting, compliance with financial regulations, and proper management of hospital funds.
• Develop and implement financial policies, controls, and procedures to safeguard the hospital’s assets.
• Collaborate with management to provide financial insights and support strategic decision-making.
• Develop financial models to support decision-making and strategic planning.
• Oversee cash flow management and optimize financial liquidity.
• Conduct regular financial risk assessments and implement mitigation strategies.
• Supervise billing and collections to ensure timely payments.
• Prepare comprehensive financial reports for stakeholders.
• Coordinate with external auditors to ensure compliance with regulations.
• Manage cash flow, accounts receivable, accounts payable, and financial risk management.

Educational Qualifications

• Bachelor’s Degree in Accounting, Finance, or a related discipline is required.
• Master’s degree in Finance, Accounting, Business Administration, or a related field.
• Preferred: MBA (Master of Business Administration) with a focus in finance or healthcare management.

Certifications and Licenses:

• Certified Public Accountant (CPA) or equivalent professional accounting qualification.
• Certified Management Accountant (CMA) or Chartered Financial Analyst (CFA) may be an advantage.
• Healthcare financial management certifications such as Certified Healthcare Financial Professional (CHFP) from the Healthcare Financial Management Association (HFMA).

Skills & Experience
Experience:

• At least 8-10 years of progressive experience in financial management, with at least 5 years in a senior leadership role within the healthcare sector (hospital or medical facility).
• Extensive experience in budgeting, financial forecasting, and reporting.Proven track record of strategic financial management in a complex healthcare setting.Skills:
• Strong knowledge of financial modeling, reporting, and analysis.
• Proficiency with financial software (e.g., SAP, Oracle, QuickBooks, or healthcare-specific systems).
• Exceptional understanding of healthcare finance, regulations, billing systems, reimbursement processes, and cost structures.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical, problem-solving, and decision-making abilities.In-depth knowledge of healthcare regulations, compliance standards, and financial governance.
• Ability to manage large, cross-functional teams and collaborate with senior executives.
• Preferred Gender: Male for gender balance

Results Expected:

• Accurate and timely financial reporting.
• Effective financial planning, budgeting, and control.
• Compliance with financial regulations and internal controls.
• Financial stability and sustainability of the hospital.

Parameters to Measure Performance:

• Accuracy of financial reports and audits.
• Budget adherence and variance analysis.
• Cash flow management and liquidity ratios.
• Compliance with financial regulations.

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Job Overview

• The Head of HR & Administration is responsible for overseeing all human resources and administrative functions within the hospital.
• This includes managing staffing, employee relations, policy implementation, payroll, recruitment, training, compliance with healthcare regulations, and day-to-day operations related to administrative services.
• The role ensures that the HR and admin departments run smoothly, supporting hospital operations and aligning with the strategic goals of the organization.

Key Responsibilities

• Oversee the administration and human resources functions, including recruitment, onboarding, performance management, and staff welfare.
• Develop and implement HR policies, procedures, and programs to ensure a positive work environment and compliance with labor laws.
• Coordinate administrative activities such as facility management, logistics, and general services to support hospital operations.
• Collaborate with department heads to identify staffing needs and develop training and development programs.
• Develop HR policies and procedures aligned with organizational goals.
• Oversee talent acquisition, retention, and succession planning.
• Manage employee benefits, compensation, and performance management systems.
• Oversee the development and delivery of training programs for staff.
• Ensure that the hospital meets continuing education and certification requirements for medical staff.
• Ensure efficient operation of administrative services such as patient admissions, records management, and billing coordination.
• Handle contracts, vendors, and procurement processes.
• Implement employee engagement and recognition programs.
• Ensure compliance with labor laws and regulations.
• Lead initiatives to promote diversity, equity, and inclusion.
• Monitor employee performance, handle grievances, and foster a culture of engagement and productivity.

Educational Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Healthcare Administration, or a related field.
• A Master’s Degree (MHA, MBA, or related field) is preferred.

Specific Certifications:

• Certification in Human Resources (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR).
• Certification in Healthcare Administration (e.g., CHHR, Certified Healthcare Administrator) is preferred.
• First Aid/CPR certification is a plus.

Specific Skills and Experience:
Skills:

• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of healthcare regulations and labor laws.
• Excellent problem-solving and conflict-resolution abilities.
• Proficiency with HR software and MS Office Suite.
• Budgeting and financial management skills.
• High attention to detail and organizational skills.

Experience:

• Minimum of 5 - 7 years’ experience in HR or administration, with at least 3 years in a leadership role in a healthcare setting.
• Proven experience in HR management, including recruitment, training, performance management, and conflict resolution.
• Experience in managing administrative services in a medical facility or hospital.
• Knowledge of HIPAA regulations, employee benefits, and healthcare-specific compliance standards.

Preferred Gender:

• Female for gender balance

Results Expected:

• Effective administration and HR operations.
• High employee engagement and satisfaction.
• Compliance with labor laws and HR policies.
• Efficient facility and logistics management.

Parameters to Measure Performance:

• Employee retention and turnover rates.
• Compliance with HR policies and labor laws.
• Staff feedback and engagement levels.
• Efficiency in facility and logistics management.

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Job Overview

• The Head of Operation is responsible for ensuring the efficient operation and maintenance of the physical infrastructure, systems, and equipment to provide a safe, clean, and functional environment for patients, staff, and visitors.
• This includes managing the building’s operations, maintenance, safety, security, and compliance with health, safety, and regulatory standards.

Key Responsibilities

• Oversee the day-to-day operations of the facility, including maintenance of physical assets, HVAC, electrical systems, plumbing, elevators, and other critical infrastructure.
• Ensure compliance with all local, state, and federal regulations related to healthcare facilities.
• Manage utility services and ensure efficient energy usage and waste management.
• Supervise and coordinate facility maintenance, including routine inspections and emergency repairs.
• Ensure that the facility is in compliance with health and safety standards, including those set by OSHA, the Department of Health, and other regulatory bodies.
• Develop and implement emergency preparedness plans, including fire safety protocols and disaster response plans.
• Ensure that safety equipment (fire alarms, sprinklers, security systems) is maintained and functional.
• Develop and manage the annual budget for facilities operations, including capital improvement projects.
• Monitor and control operational costs, ensuring cost-effective practices in energy use, supplies, and services.
• Prepare reports and presentations related to facilities management for senior leadership.
• Supervise the facility management team, including maintenance staff, janitorial staff, and contractors.
• Provide training and development opportunities to staff.
• Foster a collaborative and efficient work environment, ensuring that service levels meet or exceed hospital standards.
• Negotiate contracts with vendors and service providers (e.g., cleaning, landscaping, security).
• Manage relationships with external contractors for construction, renovation, or major repairs.
• Monitor vendor performance to ensure compliance with contract terms.
• Coordinate facility space planning and optimization for patient care, staff workspaces, and common areas.
• Oversee any remodeling or expansion projects in the facility, ensuring minimal disruption to operations.
• Manage internal and external signage to meet regulatory requirements and patient needs.
• Promote green building practices and sustainability efforts to reduce environmental impact, such as energy-efficient systems and waste reduction programs.
• Ensure compliance with sustainability certifications, if applicable.

Educational Qualifications

• A Bachelor's Degree in Facility Management, Engineering, Architecture, Business Administration, or a related field.
• A Master's Degree in Business Administration (MBA), Healthcare Administration, or a related advanced field may be preferred in larger facilities or for senior-level positions.

Certifications or Licenses:

• Certified Facility Manager (CFM) from the International Facility Management Association (IFMA).
• Occupational Safety and Health Administration (OSHA) certification.
• Knowledge of healthcare-specific regulations (e.g., The Joint Commission standards, NFPA codes) is often required.
• Fire Safety certification or other relevant certifications for emergency preparedness.

Skills and Experience Levels:
Skills:

• Strong knowledge of building systems, maintenance practices, and facility management technology.
• Excellent project management skills, including the ability to plan, execute, and oversee capital projects.
• Knowledge of healthcare facility-specific regulations, including infection control and patient safety standards.
• Budget management and financial acumen.
• Effective communication skills to work with various departments, senior leadership, contractors, and vendors.
• Strong leadership and team management abilities.

Experience:

• A minimum of 5-7 years of experience in facility management, with at least 3 years in a healthcare or hospital setting.
• Proven experience in managing large teams and coordinating multiple projects simultaneously.
• Experience in vendor management, contract negotiation, and facilities budgeting.
• Experience in managing emergency response procedures and maintaining regulatory compliance in a healthcare setting.
• Preferred Gender: Male for gender balance

Results Expected:

• Consistent and uninterrupted hospital operations with functional infrastructure systems.
• Proactive and timely maintenance of physical assets, minimizing downtime.
• Effective implementation of emergency preparedness and disaster response plans.
• Readiness and functionality of all safety equipment through regular drills and inspections.
• Full compliance with all healthcare-related regulations.

Parameters to measure performance:

• Facility uptime: percentage of time critical systems are operational.
• Maintenance response time: Average time to resolve issues.
• Inspection pass rate: percentage of inspections passed without violations.
• Patient feedback on facilities: Average satisfaction score.
• Regulatory compliance score: percentage of regulations met.

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Job Overview

• We are seeking a dedicated and detail-oriented Compliance Officer to join our medical facility's compliance team. The Compliance Officer will ensure that our hospital meets all regulatory requirements, ethical standards, and best practices in healthcare operations.
• This role is responsible for monitoring and auditing hospital policies, procedures, and operations to ensure compliance with federal, state, and local regulations, including healthcare laws such as HIPAA, CMS guidelines, and patient safety standards.

Key Responsibilities

• Regulatory Compliance: Monitor and ensure adherence to healthcare regulations, such as HIPAA, CMS, OSHA, FDA, and other relevant laws, ensuring the hospital remains compliant with healthcare industry standards.Policy
• Development and Implementation: Assist in the development, review, and enforcement of policies and procedures that comply with regulatory and legal standards.
• Auditing and Monitoring: Conduct regular audits and assessments of hospital practices, procedures, and documentation to identify potential compliance risks.
• Training and Education: Develop and deliver compliance training for staff and healthcare providers on regulatory updates, ethical standards, and risk management practices.
• Investigations: Lead investigations of potential compliance violations, report findings to senior management, and recommend corrective actions.
• Reporting: Prepare and submit detailed compliance reports to management, including updates on compliance status, risks, and any corrective actions taken.
• Risk Management: Identify and assess potential risks related to non-compliance, and work with the legal team to mitigate any risks associated with medical practice, patient safety, and confidentiality.
• Collaboration: Work with various departments (e.g., HR, legal, IT) to ensure that compliance issues are resolved efficiently and effectively.

Qualifications:Education:

• Bachelor’s degree in Healthcare Administration, Business, Law, or related field required.
• Master’s degree in Healthcare Administration, Business Administration, or a related field preferred.

Experience:

• Minimum of 3 years of experience in a healthcare compliance role, preferably within a hospital or medical facility.
• Experience with healthcare regulations (HIPAA, CMS, OSHA, etc.) and auditing.

Skills:

• Strong knowledge of healthcare laws, regulations, and industry best practices.
• Excellent analytical and problem-solving skills.Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.Attention to detail and organizational skills.

Certifications:

• Certified in Healthcare Compliance (CHC) through the Compliance Certification Board (CCB) or similar compliance certification.
• Certification in HIPAA Compliance preferred.
• Certified Compliance and Ethics Professional (CCEP).
• Certification in Health Care Privacy and Security (CHPS) or Certified in Healthcare Privacy (CHP).

Results Expected:

• Effective compliance programs and policies implemented across the hospital
• .Compliance with all regulatory requirements and standards.
• Identification and mitigation of compliance risks.
• Timely and accurate compliance reporting and audits.
• Increased awareness and adherence to compliance policies among staff.

Parameters to Measure Performance:

• Compliance audit scores and findings.
• Number and resolution time of compliance issues and incidents.
• Quality and timeliness of compliance reports submitted.Staff feedback and engagement in compliance training and programs.Adherence to regulatory requirements and internal policies.