Job Openings at Chowdeck

We're looking for an experienced Backend Engineer at Chowdeck who'll be responsible for building the API infrastructure that powers our food delivery service on multiple fronts. The customer app, where people order food; our vendors' app, used by restaurant owners and the Rider's app, used by delivery drivers. Our tech stack consists of NodeJS, MySQL, Redis, AWS, Google Cloud, and other technologies.
 

We're looking for curious, empathetic, and kind people who want to continue their careers at a fast-growing tech startup that cares deeply about personal and professional development.

In this role, you'll be required to:

• Design, build and maintain features and improvements on our APIs, services, and systems.
• Solve technical problems of different scopes and complexity, including performance improvements
• Debug and fix production issues across services
• Collaborate with Product Management and other stakeholders (Frontend, UX, etc.) to maintain a high bar for quality in a fast-paced, iterative environment
• Work with engineers across the company to build and maintain new features at a large scale.
• Recognise impediments to our efficiency as a team ("technical debt"), propose and implement solutions, including implementing better standards, tooling, and processes

You're perfect for the Senior Backend Engineer role if you:

• Have significant professional experience building large, highly available systems and experience as a team or technical lead.
• Have fundamental knowledge of Node, JavaScript, and MySQL
• Can write code that meets our standards for style, maintainability, testability and best practices for a high-scale web environment.
• Can think through product requirements to come up with ways of quickly solving problems without compromising quality
• Care deeply about speed, performance, and quality application design
• Can communicate what you're working on to both technical and non-technical stakeholders
• Have a deep and unrelenting focus on customer satisfaction and experience

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Where you come in

• We're looking for an experienced Mobile Engineer at Chowdeck who'll be responsible for building the mobile interfaces through which customers interact with our products. We have three mobile apps: the customer app, where people order food; our vendors' app, used by restaurants; and the Rider's app, used by delivery drivers. We use React Native and JavaScript but also leverage native APIs for deep integrations.
• We're looking for curious, empathetic, and kind people who want to continue their careers at a fast-growing tech startup that cares deeply about personal and professional development.

In this role you'll be required to:

• Build and maintain features on one or more of our three mobile apps for customers, vendors and riders
• Build app and UI components from prototypes and wireframes
• Build pixel-perfect, smooth UIs across both major mobile platforms, iOS and Android.
• Leverage native APIs for deep integrations with both platforms when necessary
• Continuously Improve front-end performance by eliminating performance bottlenecks.
• Diagnose and fix bugs and performance bottlenecks so our apps feel as native as possible.
• Maintain code and write automated tests to ensure our products are of the highest quality.
• Work with engineers across the company to build and maintain new features at large-scale.
• Improve engineering standards, tooling, and processes.

You’re perfect for the Senior Mobile Engineer role if you:

• are motivated by the opportunity to improve the lives of our restaurants, riders and customers.
• have significant professional experience building large, production-grade mobile apps and experience as a team or technical lead is a plus.
• have a firm handle on JavaScript, React Native and its many nuances
• are familiar with native build tools such as XCode and Gradle as well as Fastlane for automated CI/CD
• have fundamental knowledge of Node, JavaScript, and MySQL
• have experience building delight into products using animations where necessary
• have experience using and implementing automated testing suites for mobile
• can write code that meets our standards for style, maintainability, testability and best practices for a high-scale web environment.
• can think through product requirements to come up with ways of quickly solving problems without compromising quality
• care deeply about speed, performance, and quality application design
• can communicate what you're working on to both technical and non-technical stakeholders
• have a deep and unrelenting focus on customer satisfaction and experience

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• We’re looking for a highly motivated and analytical professional to act as the right hand of the Zonal Manager, ensuring smooth execution of daily operations, people support, and performance reporting. The Assistant Zonal Manager is the second-in-command of the zone, stepping in for the Zonal Manager when needed, managing sub-teams, and owning specific projects or initiatives.
• This is not a 9-to-5 role. It’s fast-paced, demanding, and will often require long hours. This role is perfect for someone with strong consulting, problem-solving, and execution skills who thrives in high-growth, fast-paced environments. It’s both a leadership and a hands-on role, offering the opportunity to learn from seasoned operators while preparing for future leadership positions.

In this role you'll be required to:

• Support the rollout of company-wide initiatives in your zone, adapting them to local realities.
• Collect feedback from vendors, riders, and customers to refine execution strategies.
• Identify new growth opportunities, including vendor acquisition and customer retention.
• Assist in overseeing daily operations, ensuring service quality and smooth delivery execution.
• Track and report operational KPIs, including orders, delivery times, CSAT, and vendor activity.
• Flag bottlenecks or risks early and propose proactive solutions.
• Supervise sub-teams (e.g., Operations and Sales Associate) to ensure alignment and productivity.
• Support recruitment, onboarding, and training of agents and rider coordinators.
• Act as the first point of escalation for operational or people issues before they reach the Zonal Manager.
• Prepare weekly and monthly performance reports, highlighting key trends, insights, and recommendations.
• Monitor compliance with company policies, safety standards, and regulatory requirements.
• Take ownership of special projects or mini-initiatives such as driving growth in a new city.
• Step into leadership when the Zonal Manager is unavailable, ensuring continuity in performance and decision-making.

You’re perfect for the role if you:

• Hold a Master’s degree, MBA or equivalent degree in STEM (required).
• Are hungry, ambitious, and willing to put in the hours required to succeed in a high-growth environment.
• Are highly analytical, data-driven, and comfortable building insights from numbers.
• Communicate effectively, with the ability to collaborate across teams and influence without authority.
• Can balance strategy execution with day-to-day operational problem-solving.
• Thrive in ambiguity and can adapt quickly when priorities shift.
• Are eager to grow into a Zonal Manager, Regional Manager or Country Manager in the near future.

We'll be extra impressed if you:

• Have prior exposure to Series A or later startup environments.
• Have prior experience at McKinsey or a Big 4 consulting firm (PwC, EY, Deloitte, KPMG).

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Where you come in

• We’re looking for a data leader who will shape Chowdeck’s data-driven culture and build intelligent systems that power our operations, customer experience, and business growth. 
• As a Senior Data Scientist, you’ll design, build, and deploy machine learning models and analytical frameworks that optimize delivery operations, improve personalization, and drive profitability. You’ll work closely with Product, Engineering, Business, Strategy, and Operations teams to solve high-impact problems at scale. This is a high-ownership role. Your work will directly influence strategic decisions, shape how millions of deliveries happen across Africa, and define the future of Chowdeck’s data ecosystem.

In this role you'll be required to:

• Lead the design, development, and deployment of advanced machine learning models across forecasting, optimization, personalization, and risk detection.
• Identify and frame high-impact opportunities where data science can transform customer experience and operational efficiency.
• Conduct competitive intelligence analysis to drive actionable business insights.
• Develop data-driven approaches to pricing, incentives, and promotion algorithms that balance growth with profitability.
• Partner with stakeholders across Product, Operations, and Engineering to translate business challenges into analytical solutions.
• Design and manage experimentation frameworks (A/B testing, causal inference) to validate strategic initiatives.
• Build robust data pipelines and collaborate with engineering teams to ensure scalable, reliable model deployment.
• Create and maintain frameworks to track and improve key business metrics.
• Maintain high data quality standards and ensure integrity across all analyses and systems.
• Mentor and coach junior data scientists, fostering a culture of excellence and continuous learning.
• Communicate complex insights clearly to non-technical stakeholders, driving alignment and action across teams.

You’re perfect for the role if you:

• Have 5+ years of experience as a Data Scientist or in a similar role, with proven expertise in applied machine learning.
• Are highly skilled in Python (Pandas, NumPy, Scikit-learn, PyTorch/TensorFlow).
• Are proficient in SQL, spreadsheets, and big data tools.
• Have hands-on experience with experimentation, causal inference, and statistical modeling.
• Hold a strong foundation in statistics, mathematics, or a related quantitative field.
• Have a proven track record of building and deploying ML models in production environments.
• Communicate complex ideas clearly and can influence both technical and non-technical stakeholders.
• Enjoy solving ambiguous, complex problems.
• Bring experience or deep curiosity about logistics, e-commerce, marketplaces, or food delivery.

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About the role

• As an Account Manager at Chowdeck, you will be responsible for managing and growing relationships with restaurant partners in your assigned city. You will act as the main point of contact between Chowdeck and its restaurant partners, ensuring they maximise value from the platform and driving vendor performance across revenue, operational efficiency, visibility, and customer satisfaction.
• This position requires a data-driven, relationship-focused professional who is highly organised, execution-driven, and comfortable working across multiple accounts simultaneously.

You'll be required to:

• Serve as the primary contact for assigned restaurant partners, building strong, long-term relationships with key decision-makers through regular physical and virtual check-ins.
• Drive vendor GMV growth through menu optimisation, promotions and discount strategies, upsell and cross-sell opportunities, and visibility campaigns.
• Monitor weekly and monthly sales performance, identify underperforming vendors, and implement turnaround plans.
• Track and improve key operational metrics including preparation time, cancellation rate, order acceptance rate, and customer ratings.
• Ensure restaurant partners comply with Chowdeck's operational standards and resolve escalations promptly in collaboration with operations and support teams.
• Analyse vendor performance data to generate actionable insights and present periodic performance reports to partners.
• Identify opportunities to onboard additional vendor branches and drive adoption of new Chowdeck features and products.
• Support marketing activations and campaigns, and resolve commercial and operational issues promptly.

You're perfect for the role if you:

• have 2–4 years of experience in account management, sales, growth, or vendor management.
• have experience in food delivery, marketplaces, SaaS, or FMCG — this is a strong advantage.
• are highly analytical and comfortable working with dashboards and performance metrics.
• possess excellent negotiation and communication skills.
• can manage multiple accounts simultaneously without dropping the ball.
• are highly organised, execution-driven, and have a strong problem-solving mindset.
• are motivated by the opportunity to help restaurant partners grow their business on Chowdeck.
• thrive in a fast-paced, data-driven environment and take ownership of your results.

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• We’re looking for an exceptional candidate to join our strategy and operations team as a Senior Operations Associate owning the daily operations of our stores. You'll be the person making sure stores are stocked, orders go out on time, and everything behind the scenes runs without a hitch.
• This role is the engine room of store operations. You’ll handle the bulk of operational tasks, data checks, and system follow-ups that keep everything running smoothly and make sure vendors, riders, and agents are set up for success every day.

In this role you'll be required to:

• Own daily operations across stores including readiness and order fulfillment SLAs
• Coordinate stock runs, SKU availability, and escalations across stores
• Manage ground-level relationships with local suppliers, and distributors
• Own distribution of vendor partner assets and rider-facing assets
• Supervise store agents and Inventory Associates  across SOP adherence, performance gaps, and coordination
• Lead new store setup and expansion execution to ensure go-live readiness
• Track daily metrics (order volume, OOS, SLA breaches) and escalate key flags

You’re perfect for the Senior Operations Associate role if you:

• have 2 - 5 years in operations, logistics, supply chain, or field execution
• have experience managing vendors or suppliers on the ground
• are comfortable with data - Google Sheets, dashboards
• have strong follow-through; you close loops and hold people accountable
• are Lagos-based and available for field work
• have a great attitude, willingness to learn, and resilience to keep going when things get tough.

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• We’re looking for an exceptional candidate to join our strategy and operations team as a Senior Operations Associate owning the daily operations of our stores. You'll be the person making sure stores are stocked, orders go out on time, and everything behind the scenes runs without a hitch.
• This role is the engine room of store operations. You’ll handle the bulk of operational tasks, data checks, and system follow-ups that keep everything running smoothly and make sure vendors, riders, and agents are set up for success every day.

In this role you'll be required to:

• Own daily operations across stores including readiness and order fulfillment SLAs
• Coordinate stock runs, SKU availability, and escalations across stores
• Manage ground-level relationships with local suppliers, and distributors
• Own distribution of vendor partner assets and rider-facing assets
• Supervise store agents and Inventory Associates  across SOP adherence, performance gaps, and coordination
• Lead new store setup and expansion execution to ensure go-live readiness
• Track daily metrics (order volume, OOS, SLA breaches) and escalate key flags

You’re perfect for the Senior Operations Associate role if you:

• have 2 - 5 years in operations, logistics, supply chain, or field execution
• have experience managing vendors or suppliers on the ground
• are comfortable with data - Google Sheets, dashboards
• have strong follow-through; you close loops and hold people accountable
• are Lagos-based and available for field work
• have a great attitude, willingness to learn, and resilience to keep going when things get tough.

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• As a Customer Support Representative, you will be part of a team that helps resolve customer, rider, and vendor issues over multiple channels. You will be responsible for providing exceptional customer service and resolving inquiries and issues related to Chowdeck deliveries. You will act as the main point of contact for our customers, ensuring their experience with our app is positive and seamless.
• This position will require the successful candidate to work hours outside the normal work hours including evenings, weekends, and holidays to cover varying shifts and/or changing schedules.

You'll be required to:

• Help Chowdeck customers and riders resolve issues via chat, mobile calls, email, and social media, providing accurate information and appropriate solutions while maintaining a friendly and helpful demeanor.
• Manage customer orders, including order modifications, cancellations, and refunds. Coordinate with relevant teams to ensure timely and accurate resolution of customer requests and ensure adherence to company policies and procedures.
• Stay up to date with the app's features, policies, and processes to provide accurate information to customers.
• Contribute to the creation and maintenance of a comprehensive knowledge base and support documentation.
• Maintain high-quality standards in customer interactions, ensuring accurate and thorough communication. Follow established guidelines and protocols to deliver consistent and exceptional customer service.
• Provide internal updates on insights from engagements with customers and merchants on improving Chowdeck’s overall services
• Escalate order issues and liaise with payment processing partners, restaurants, and/or riders to resolve issues.
• Support the Operations team to meet the needs of our rider and restaurant partners.

You're perfect for the role if you:

• are honest.
• are a very fast learner.
• are an excellent writer and fluent in English, able to break down complex ideas into comprehensible bits.
• are very intuitive and willing to gain knowledge from new experiences.
• love to solve complex issues when the answers are not readily available.
• are motivated by the opportunity to improve the lives of our customers and provide a seamless food delivery experience
• are extremely patient and calm under pressure
• can communicate clearly and empathetically both written and verbally
• have a deep and unrelenting focus on customer satisfaction and experience
• are flexible to work in shifts, including evenings, weekends, and holidays.

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• As an Enterprise Sales Associate, you will drive Chowdeck's growth engine by building relationships with prospective clients and turning them into happy Chowdeck vendors. You will handle the full sales cycle for small, medium, and large-sized food vendors, own the relationship with merchants instrumental to Chowdeck's future growth, and work to increase market share and adoption of Chowdeck within our target sector.

This is a full-time, hybrid role based in Abuja. You will report directly to the Head of Sales and Partnerships.

You'll be required to:

• Manage a full sales cycle from lead identification and/or assignment to close, for small, medium, and large-sized restaurants and businesses.
• Receive inbound sales requests, qualify and close them, working closely with restaurant management and the support team to convert these requests.
• Own a named account list and develop outbound plans for creating, nurturing, winning, and expanding business within your target sectors.
• Build and maintain relationships with key stakeholders and operational teams both within and outside Chowdeck.
• Identify new business opportunities and craft solutions across multiple products to meet key vendor partner requirements.
• Drive sales engagements via phone and online, sustaining focused conversations to achieve clear objectives.
• Build trust and credibility with prospects by providing accurate information and guidance regarding Chowdeck's products and capabilities.

You're perfect for the role if you:

• have 4+ years of sales experience, including telesales, preferably at a Foodtech or Logistics company in Abuja, with a track record of top performance.
• are able to engage in business-level conversations and are comfortable having entry-level technical conversations at multiple levels of an organisation.
• have a strong understanding of the buyer journey and can lead consultative, single-stakeholder deals.
• possess strong presentation skills, particularly for in-person meetings with multiple stakeholders.
• have excellent verbal and written communication skills.
• are able to operate in a highly ambiguous and fast-paced environment.
• have a strong interest in technology and enjoy working on products that require deep product knowledge.
• currently live in Abuja.

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• We're looking for a Junior Backend Engineer to help build and maintain the systems that power Chowdeck. You'll work closely with experienced engineers to develop features, solve technical problems, and learn how to build reliable software at scale.
• Our tech stack consists of NodeJS, MySQL, Redis, AWS, Google Cloud, and other technologies. You'll have the opportunity to work on products used daily by customers, vendors, and riders while receiving mentorship from experienced engineers.
• We're looking for curious, empathetic, and kind people who are excited to grow their careers in a fast-growing technology company that cares deeply about personal and professional development.

In this role, you'll be required to:

• Build and maintain backend features.
• Write clean, maintainable, and well-tested code.
• Assist in debugging and resolving production issues across services.
• Collaborate with Product, Design, Frontend, and other teams to deliver new features.
• Participate in code reviews and incorporate feedback into your work.
• Monitor application performance and help investigate system issues.
• Contribute to technical documentation and internal tooling.
• Learn and apply engineering best practices across software development, testing, and deployment.
• Support the maintenance and improvement of APIs, services, and backend systems.
• Continuously improve your technical skills and understanding of Chowdeck's systems and products.

You're perfect for the Junior Backend Engineer role if you:

• Have fundamental knowledge of Node, JavaScript, and MySQL
• Can write code that meets our standards for style, maintainability, testability and best practices for a high-scale web environment.
• Have experience building software projects whether through internships, coursework, bootcamps, personal projects, or professional work.
• Approach problems with curiosity and a willingness to learn.
• Communicate clearly and collaborate effectively with others.
• Take ownership of your work and are comfortable asking questions when you need support.
• Care deeply about building products that create great customer experiences.

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Where you come in

We're looking for an experienced Principal Engineer to help shape the technical direction of Chowdeck as we continue to scale our platform, products, infrastructure, and engineering teams.

• You'll be responsible for driving architecture decisions, improving engineering standards, and building scalable systems that power critical parts of our business across customer ordering, logistics, vendor operations, fulfillment, and internal tooling. Our tech stack consists of NodeJS, MySQL, Redis, AWS, and other technologies.
• We're looking for someone who is deeply technical, highly collaborative, and excited about solving complex operational and engineering challenges at scale while mentoring and supporting other engineers across the company.

In this role, you'll be required to:

• Lead architecture and technical direction across multiple engineering teams and systems
• Design and build scalable backend systems, services, and infrastructure
• Drive improvements in reliability, performance, scalability, and engineering quality
• Collaborate with Engineering, Product, Operations, and Leadership teams on long-term technical strategy
• Lead complex technical initiatives across logistics, fulfillment, payments, and platform infrastructure
• Improve engineering standards, tooling, observability, and development workflows
• Mentor engineers across different levels and support technical growth across the organization
• Identify long-term technical risks and proactively propose solutions

You're perfect for the role if you:

• Have 10+ years of backend/software engineering experience
• Have significant professional experience building and scaling large, highly available distributed systems
• Have strong experience leading technical architecture and cross-functional engineering initiatives
• Have deep knowledge of backend systems, databases, APIs, caching, cloud infrastructure, and system design
• Can make thoughtful technical decisions that balance speed, scalability, reliability, and business impact
• Can effectively communicate technical concepts to both technical and non-technical stakeholders
• Care deeply about engineering quality, developer experience, and operational excellence
• Thrive in fast-paced startup environments with evolving challenges and priorities
• Have a deep and unrelenting focus on customer satisfaction and experience

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• We're looking for a DevOps Engineer to join our team in building and maintaining the infrastructure that powers our delivery platform and internal systems at scale.
• You'll work closely with Backend Engineers, Data teams, and Product teams to improve reliability, scalability, deployment processes, observability, and operational efficiency across our systems and services. Our infrastructure currently leverages AWS, Google Cloud, Docker, CI/CD pipelines, and other modern tooling.
• We're looking for articulate people who are curious, empathetic, and kind and are looking to continue to grow their careers at a fast-growing tech startup that cares deeply about personal and professional development.

In this role, you'll be required to:

• Design, build, and maintain scalable cloud infrastructure and deployment systems
• Improve system reliability, performance, availability, and security across services
• Build and maintain CI/CD pipelines and deployment workflows
• Improve monitoring, logging, alerting, and observability across our systems
• Automate infrastructure provisioning and operational processes
• Collaborate with engineers across the company to improve developer experience and platform efficiency
• Support incident response, troubleshooting, and production issue resolution
• Help improve infrastructure standards, tooling, and operational best practices

You're perfect for the role if you:

• Have strong professional experience managing cloud infrastructure and production systems
• Have experience with AWS, Google Cloud, Docker, Kubernetes, or similar technologies
• Have strong knowledge of CI/CD pipelines and Infrastructure as Code tooling
• Can troubleshoot complex infrastructure and networking issues
• Care deeply about reliability, scalability, security, and performance
• Can write clean scripts and automation tooling
• Can communicate effectively with both technical and non-technical stakeholders
• Thrive in fast-paced startup environments with evolving priorities

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• We're looking for an experienced Data Engineer to help build and scale the data infrastructure that powers decision-making across Chowdeck.
• You'll work closely with Product, Operations, Finance, and Engineering teams to design and maintain reliable data pipelines, improve data accessibility, and help build systems that support analytics, reporting, forecasting, and operational insights across the business.
• We're looking for articulate people who are curious, empathetic, and kind and are looking to continue to grow their careers at a fast-growing tech startup that cares deeply about personal and professional development.

In this role, you'll be required to:

• Design, build, and maintain scalable data pipelines and workflows
• Improve the reliability, quality, and accessibility of data across the organization
• Build and optimize data warehouse architecture and data models
• Collaborate with Product, Operations, and Data teams to support reporting and analytics needs
• Improve observability, monitoring, and governance practices across data systems
• Optimize large-scale data processing and query performance
• Support machine learning and experimentation workflows with reliable datasets and pipelines
• Help define data engineering standards, tooling, and best practices

You're perfect for the role if you:

• Have 6+ years of experience building and maintaining production-grade data systems
• Have advanced SQL skills and strong experience with Python or similar languages
• Have experience working with modern data stack technologies and cloud platforms
• Can design scalable and reliable ETL/ELT pipelines
• Can think through operational and business problems using data-driven approaches
• Care deeply about data quality, reliability, and performance
• Can communicate effectively with both technical and non-technical stakeholders
• Thrive in fast-paced environments with evolving priorities and ambiguity

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• We're looking for Machine Learning Engineers at Chowdeck who'll help build intelligent systems and data-driven products across our platform and operations.
• You'll work on problems across forecasting, logistics optimization, ETA prediction, recommendations, fraud detection, and operational automation while collaborating closely with Product, Engineering, Operations, and Data teams.
• We're looking for articulate people who are curious, empathetic, and kind and are looking to continue to grow their careers at a fast-growing tech startup that cares deeply about personal and professional development.

In this role, you'll be required to:

• Build, deploy, and maintain production-ready machine learning models and services
• Develop ML pipelines, feature engineering workflows, and model-serving infrastructure
• Collaborate with Data Engineers and Product teams to operationalize machine learning systems
• Improve systems related to ETA prediction, demand forecasting, personalization, and operational optimization
• Monitor model performance and reliability in production environments
• Help improve experimentation and data-driven product development practices
• Contribute to tooling and infrastructure improvements for ML workflows

You're perfect for the role if you:

• Have 3+ years of experience building and deploying machine learning systems
• Have strong Python and software engineering fundamentals
• Have experience with modern ML frameworks and tooling
• Can write clean, maintainable, production-quality code
• Can think through product and operational problems using data-driven approaches
• Care deeply about scalability, reliability, and performance
• Can communicate effectively with both technical and non-technical stakeholders
• Thrive in fast-paced startup environments with evolving priorities

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• We're looking for a Data Engineering Lead to build and scale the data infrastructure that powers decision-making across Chowdeck.
• As our Data Engineering Lead, you'll be responsible for designing the systems that collect, transform, store, and serve data across the business. From Operations and Finance to Product and Growth, you'll ensure teams have access to reliable, timely, and actionable data that helps them make better decisions.
• This role combines hands-on engineering with technical leadership. You'll define standards, shape our data architecture, and work closely with stakeholders across the company to solve complex business problems through data.
• We're looking for someone who enjoys building systems from the ground up, thrives in fast-moving environments, and can balance long-term technical thinking with practical execution.

In this role, you'll be required to:

• Design, build, and maintain scalable data pipelines and workflows that support business-critical operations.
• Own and evolve Chowdeck's data warehouse architecture and data models.
• Establish best practices for data engineering, data quality, observability, and governance.
• Build systems that enable self-service reporting and analytics across teams.
• Develop monitoring and validation frameworks to ensure data accuracy and reliability.
• Partner with Product, Engineering, Operations, Finance, and Growth teams to understand and prioritize data requirements.
• Improve the accessibility, discoverability, and documentation of datasets across the organization.
• Optimize data infrastructure for scalability, performance, and cost efficiency.
• Support forecasting, experimentation, machine learning, and advanced analytics initiatives.
• Lead technical decisions relating to data infrastructure, tooling, and architecture.
• Mentor and support other engineers working on data-related projects.
• Drive continuous improvements to the company's overall data maturity and capabilities.

You're perfect for the role if you:

• Have significant experience designing and maintaining modern data platforms and pipelines.
• Are highly proficient in SQL and at least one programming language such as Python.
• Have experience building and managing cloud-based data infrastructure and data warehouses.
• Can design scalable data models that support both operational and analytical use cases.
• Have a strong understanding of data governance, quality assurance, and security principles.
• Can translate business problems into practical data solutions.
• Communicate effectively with both technical and non-technical stakeholders.
• Have experience leading projects and influencing technical decisions across teams.
• Are highly analytical, detail-oriented, and comfortable working with ambiguity.
• Care deeply about reliability, scalability, and operational excellence.

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• We’re looking for an exceptional candidate to join our strategy and operations team as an Operations Associate. This role is the engine room of the zone. Operations Associates make sure vendors, riders, and agents are set up for success every day. You’ll handle the bulk of operational tasks, data checks, and system follow-ups that keep everything running smoothly.
• This is not a 9-to-5 role. It’s fast-paced, demanding, and will often require varying hours and shifts. But if you’re ambitious, competitive, and hungry to prove yourself, this is an opportunity to launch your career in tech and operations at scale, learning directly from experienced operators and building the foundation to grow into future leadership roles.

In this role you'll be required to:

• Act as the first line of response for requests in your assigned zone, routing issues to the right owners when needed.
• Monitor dashboards and communication channels to quickly identify, prioritize and respond to operational issues in your assigned zone.
• Support the operational readiness and performance of riders, vendors and agents through onboarding, training, scheduling and routine checks.
• Manage order exceptions and escalations to ensure timely resolution and clear communication with stakeholders.
• Handle routine operational queries and issues, escalating sensitive or priority matters to the Assistant Zonal Manager.
• Coordinate operational resources and assets in partnership with zonal leadership.
• Work closely with the Assistant Zonal Manager to bring up improvement opportunities and support their implementation

You’re perfect for the Operations Associate role if you:

• Graduated with a 1st class or 2:1 from a reputable university.
• Are hungry, competitive, and willing to put in the long hours needed to succeed in a high-growth startup.
• Have strong problem-solving skills and can think quickly on your feet.
• Are highly organized, detail-oriented, and comfortable juggling multiple tasks at once.
• Communicate clearly and confidently, whether with teammates, agents, riders, or vendors.
• Have a great attitude, willingness to learn, and resilience to keep going when things get tough.

We'll be extra impressed if you:

• Have a track record of excellence beyond academics
• Have prior exposure to startup environments.

go to method of application »

• We’re looking for an exceptional candidate to join our strategy and operations team as an Operations Associate. This role is the engine room of the zone. Operations Associates make sure vendors, riders, and agents are set up for success every day. You’ll handle the bulk of operational tasks, data checks, and system follow-ups that keep everything running smoothly.
• This is not a 9-to-5 role. It’s fast-paced, demanding, and will often require varying hours and shifts. But if you’re ambitious, competitive, and hungry to prove yourself, this is an opportunity to launch your career in tech and operations at scale, learning directly from experienced operators and building the foundation to grow into future leadership roles.

In this role you'll be required to:

• Act as the first line of response for requests in your assigned zone, routing issues to the right owners when needed.
• Monitor dashboards and communication channels to quickly identify, prioritize and respond to operational issues in your assigned zone.
• Support the operational readiness and performance of riders, vendors and agents through onboarding, training, scheduling and routine checks.
• Manage order exceptions and escalations to ensure timely resolution and clear communication with stakeholders.
• Handle routine operational queries and issues, escalating sensitive or priority matters to the Assistant Zonal Manager.
• Coordinate operational resources and assets in partnership with zonal leadership.
• Work closely with the Assistant Zonal Manager to bring up improvement opportunities and support their implementation

You’re perfect for the Operations Associate role if you:

• Graduated with a 1st class or 2:1 from a reputable university.
• Are hungry, competitive, and willing to put in the long hours needed to succeed in a high-growth startup.
• Have strong problem-solving skills and can think quickly on your feet.
• Are highly organized, detail-oriented, and comfortable juggling multiple tasks at once.
• Communicate clearly and confidently, whether with teammates, agents, riders, or vendors.
• Have a great attitude, willingness to learn, and resilience to keep going when things get tough.

We'll be extra impressed if you:

• Have a track record of excellence beyond academics
• Have prior exposure to startup environments.

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• We’re looking for an exceptional candidate to join our strategy and operations team as an Operations Associate. This role is the engine room of the zone. Operations Associates make sure vendors, riders, and agents are set up for success every day. You’ll handle the bulk of operational tasks, data checks, and system follow-ups that keep everything running smoothly.
• This is not a 9-to-5 role. It’s fast-paced, demanding, and will often require varying hours and shifts. But if you’re ambitious, competitive, and hungry to prove yourself, this is an opportunity to launch your career in tech and operations at scale, learning directly from experienced operators and building the foundation to grow into future leadership roles.

In this role you'll be required to:

• Act as the first line of response for requests in your assigned zone, routing issues to the right owners when needed.
• Monitor dashboards and communication channels to quickly identify, prioritize and respond to operational issues in your assigned zone.
• Support the operational readiness and performance of riders, vendors and agents through onboarding, training, scheduling and routine checks.
• Manage order exceptions and escalations to ensure timely resolution and clear communication with stakeholders.
• Handle routine operational queries and issues, escalating sensitive or priority matters to the Assistant Zonal Manager.
• Coordinate operational resources and assets in partnership with zonal leadership.
• Work closely with the Assistant Zonal Manager to bring up improvement opportunities and support their implementation

You’re perfect for the Operations Associate role if you:

• Graduated with a 1st class or 2:1 from a reputable university.
• Are hungry, competitive, and willing to put in the long hours needed to succeed in a high-growth startup.
• Have strong problem-solving skills and can think quickly on your feet.
• Are highly organized, detail-oriented, and comfortable juggling multiple tasks at once.
• Communicate clearly and confidently, whether with teammates, agents, riders, or vendors.
• Have a great attitude, willingness to learn, and resilience to keep going when things get tough.

We'll be extra impressed if you:

• Have a track record of excellence beyond academics
• Have prior exposure to startup environments.

go to method of application »

• We’re looking for an exceptional candidate to join our strategy and operations team as an Operations Associate. This role is the engine room of the zone. Operations Associates make sure vendors, riders, and agents are set up for success every day. You’ll handle the bulk of operational tasks, data checks, and system follow-ups that keep everything running smoothly.
• This is not a 9-to-5 role. It’s fast-paced, demanding, and will often require varying hours and shifts. But if you’re ambitious, competitive, and hungry to prove yourself, this is an opportunity to launch your career in tech and operations at scale, learning directly from experienced operators and building the foundation to grow into future leadership roles.

In this role you'll be required to:

• Act as the first line of response for requests in your assigned zone, routing issues to the right owners when needed.
• Monitor dashboards and communication channels to quickly identify, prioritize and respond to operational issues in your assigned zone.
• Support the operational readiness and performance of riders, vendors and agents through onboarding, training, scheduling and routine checks.
• Manage order exceptions and escalations to ensure timely resolution and clear communication with stakeholders.
• Handle routine operational queries and issues, escalating sensitive or priority matters to the Assistant Zonal Manager.
• Coordinate operational resources and assets in partnership with zonal leadership.
• Work closely with the Assistant Zonal Manager to bring up improvement opportunities and support their implementation

You’re perfect for the Operations Associate role if you:

• Graduated with a 1st class or 2:1 from a reputable university.
• Are hungry, competitive, and willing to put in the long hours needed to succeed in a high-growth startup.
• Have strong problem-solving skills and can think quickly on your feet.
• Are highly organized, detail-oriented, and comfortable juggling multiple tasks at once.
• Communicate clearly and confidently, whether with teammates, agents, riders, or vendors.
• Have a great attitude, willingness to learn, and resilience to keep going when things get tough.

We'll be extra impressed if you:

• Have a track record of excellence beyond academics
• Have prior exposure to startup environments.

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• We're looking for an Inventory Manager to oversee inventory operations across our darkstore network, ensuring products are available when customers need them while minimizing waste, stockouts, and inventory losses.
• As Inventory Manager, you'll own the accuracy, health, and performance of inventory across multiple locations. You'll work closely with Procurement, Operations, Warehouse teams, and Store Managers to ensure products are ordered, received, stored, and tracked efficiently.
• This is a highly analytical and operational role. You'll spend time in the data identifying trends and discrepancies, while also working closely with teams on the ground to improve processes and execution. We're looking for someone who is detail-oriented, proactive, and obsessed with operational excellence.

In this role, you'll be required to:

• Own inventory accuracy and stock health across all darkstore locations.
• Monitor inventory levels and ensure adequate stock availability across product categories.
• Develop and maintain inventory control processes that reduce shrinkage, waste, and stock discrepancies.
• Analyze inventory performance metrics and recommend improvements to forecasting and replenishment processes.
• Investigate inventory variances and lead root cause analysis for stock losses and adjustments.
• Coordinate regular stock counts, cycle counts, and inventory audits across stores.
• Work closely with Procurement teams to ensure timely replenishment and optimal stock levels.
• Partner with Warehouse and Store Operations teams to improve inventory handling and storage practices.
• Monitor product expiry risks and implement processes to minimize inventory write-offs.
• Track inventory-related KPIs and prepare regular performance reports and recommendations.
• Drive continuous improvements in inventory systems, controls, and operational processes.
• Support the launch of new stores by establishing inventory processes and controls from day one.

You're perfect for the role if you:

• Have experience managing inventory operations in retail, e-commerce, logistics, FMCG, or supply chain environments.
• Are highly analytical and comfortable working with large datasets and operational reports.
• Have strong knowledge of inventory management principles, stock control processes, and inventory reconciliation.
• Can identify operational problems quickly and implement practical solutions.
• Are highly organized and pay close attention to detail.
• Communicate effectively and can work cross-functionally with multiple stakeholders.
• Are comfortable balancing strategic planning with hands-on operational execution.
• Can thrive in fast-paced environments where priorities change quickly.
• Take ownership of outcomes and hold yourself to a high standard of execution.

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• We're looking for a Warehouse Manager to oversee the day-to-day operations of our darkstores, ensuring inventory is received, stored, picked, packed, and dispatched accurately and efficiently.
• As Warehouse Manager, you'll be responsible for maintaining operational excellence across warehouse activities while leading teams that keep our stores running smoothly. You'll work closely with Inventory, Procurement, Rider Operations, and Store teams to ensure products move through our facilities quickly, safely, and accurately.
• This is a hands-on operational role. We're looking for someone who enjoys building efficient processes, managing teams, solving operational problems, and maintaining high standards in fast-paced environments. Success in this role means customers can consistently find what they need, orders are fulfilled accurately, and warehouse operations scale efficiently as the business grows.

In this role, you'll be required to:

• Oversee daily warehouse and darkstore operations, ensuring efficient receiving, storage, picking, packing, and dispatch processes.
• Lead and manage warehouse associates, supervisors, and other operational staff to maintain high performance standards.
• Ensure inventory is handled, stored, and moved accurately and safely within warehouse facilities.
• Monitor warehouse productivity, fulfillment speed, and order accuracy metrics.
• Work closely with the Inventory team to maintain stock accuracy and resolve inventory discrepancies.
• Develop and implement operational processes that improve efficiency, throughput, and service quality.
• Ensure compliance with safety standards, operational procedures, and regulatory requirements.
• Coordinate inbound deliveries from suppliers and outbound transfers between locations where required.
• Identify operational bottlenecks and implement corrective actions to improve performance.
• Manage warehouse staffing schedules to ensure adequate coverage during peak and off-peak periods.
• Track warehouse performance metrics and prepare regular reports and recommendations.
• Support the opening and scaling of new darkstores by establishing operational processes and team structures.

You're perfect for the role if you:

• Have experience managing warehouse, fulfillment center, darkstore, retail, logistics, or supply chain operations.
• Have experience leading and developing operational teams.
• Are highly organized and able to manage multiple priorities simultaneously.
• Can use data and operational metrics to identify issues and drive improvements.
• Have strong problem-solving skills and a bias toward action.
• Communicate effectively and collaborate well across different teams.
• Are comfortable working in fast-paced environments with constantly evolving operational demands.
• Can balance attention to detail with the ability to see the bigger operational picture.
• Take ownership of outcomes and consistently hold yourself and your team to high standards.