Fresh Jobs at Glocient Hospitality

• The ICT officer will play a key role in the service delivery of the organization. You will be responsible for the smooth management of the computer systems and networks of the organization, providing effective and efficient support on day-to-day basis, installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems.

Job Description

• Plan network upgrades, expansions, and replacements by overseeing their systematic needs assessment, specification, and budgeting.
• Participate in the procurement processes of ICT equipment.
• Provide software and system troubleshooting and update operating systems and user applications.
• Track license and support contracts to include notification of renewal timeframe to management.
• Monitor the network to ensure network functionality and availability to all system users.
• Request and set up new user accounts and email.
• Train new and current employees in computer software and ICT systems.
• Ensure that network access privileges, applications, data storage, and regular backups are configured and maintained.
• Implement and update data disaster recovery plan (backup).
• Schedule computer-related services, maintenance, and license renewals.
• Ensure installation and maintenance of protection services (anti-viruses and firewalls).

Qualifications

• Bachelor’s Degree in Information Technology with a minimum of 3-5 years proven experience as an ICT Officer or any relevant certification
• Understanding of software and hardware technologies along with an understanding of networking technologies.
• Experience with Microsoft Office suite, Windows Server and desktop operating systems.
• Intermediate understanding of network architecture concepts (Routing, VLANS, DHCP/DNS, Common protocols).
• Familiarity with administering cloud-based services.
• Excellent interpersonal skills and ability to effectively communicate with a variety of interdisciplinary teams and non-technical users.
• Multitasking skills and ability to meet deadlines.
• Ability to work independently as well as in a team.

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Job Description

We are seeking a dynamic and experienced Marketing Specialist to join our team at Glocient Hospitality. As a Marketing Specialist, you will be responsible for developing and executing innovative marketing strategies to promote our brand and drive business growth. This role requires a creative thinker with a strong understanding of the hospitality industry and a passion for delivering exceptional guest experiences

• The ideal candidate can effectively manage marketing operations, such as the production and deployment of marketing collaterals, visibility materials of various formats, installation of brand activation/experience points, coordinating regulatory approval of communication messages, etc.
• The right candidate can project manage brand activations/retail executions/market facing initiatives across various customer touchpoints, delivering on time and in full (OTIF)
• The right candidate can strike the balance of a pleasant personality that endears him/her across functional stakeholders in a Holding Company/subsidiary structure, and at the same time able to drive marketing projects/activities across the finish line
• Possesses core skills such as writing reports, developing marketing proposals, making presentations, coordinating alignment meetings, project meetings, operationalizing projects into deliverables, executing, logistics, and other marketing operations activities
• The right candidate has a good background/training/experience from key marketing discipline and/or allied sectors such as events/retail/activation agencies, creative agency, experiential agencies, etc.
• Sound commercial acumen, able to justify marketing activities in terms of ROI and business value
• Develop and implement comprehensive marketing campaigns across various channels including digital, social media, email, events, and partnerships
• Manage and optimize digital marketing campaigns, including SEO/SEM, PPC advertising, social media advertising, and email marketing, to drive brand awareness, engagement, and lead generation
• Monitor and analyze social media performance metrics, generate reports, and provide insights and recommendations for continuous improvement
• Develop and execute email marketing strategies, including creating engaging email content, managing subscriber lists, and optimizing email deliverability and open rates
• Conduct market research and competitor analysis to identify market trends, customer needs, and opportunities for growth
• Collaborate with cross-functional teams including sales, product management, and external agencies to align marketing strategies with business objectives and sales targets
• Plan and coordinate events, webinars, and conferences to enhance brand visibility, generate leads, and engage with key stakeholders
• Monitor and analyze marketing performance metrics and KPIs to measure the effectiveness of campaigns and initiatives and optimize strategies accordingly
• Stay updated on industry trends, best practices, and emerging technologies in marketing and technology solutions

Qualification

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field
• 3+ years of experience in Marketing, preferably within the Hospitlaity industry.
• Proven track record of successfully executing marketing campaigns and initiatives.
• Solid understanding of digital marketing channels and tactics including SEO, SEM, PPC, social media, and email marketing.
• Strong analytical skills with the ability to interpret data, analyze results, and optimize strategies to maximize ROI.
• Excellent written and verbal communication skills with the ability to create compelling content.
• Creative thinker with strong problem-solving skills and the ability to work effectively in a collaborative environment.
• Experience with marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce, Bitrix24) is a plus.