Jobs at Above Lifestyle

Key Responsibilities
Recruitment & Onboarding Support:

• Assist in sourcing, screening, and interviewing junior and mid-level roles (waiters, bartenders, janitors, bouncers, cooks, cashiers).
• Coordinate background checks, guarantor forms, contracts, and induction sessions.
• Maintain recruitment trackers and onboarding reports.

HR Administration & Record Keeping:

• Keep updated employee files (digital & physical).
• Track attendance, timesheets, resumption logs, and staff movements.
• Prepare HR documents—letters, memos, queries, contracts, and notices.
• Support payroll processing with accurate monthly inputs.

Employee Relations & Welfare:

• Monitor staff accommodation (hostel), welfare issues, and daily concerns.
• Support investigations, queries, and disciplinary documentation.
• Respond to staff questions and escalate issues as needed.

Performance & Training Support:

• Track performance KPIs, probation reviews, and appraisal documentation.
• Assist with coordinating customer service and hospitality training sessions.
• Monitor compliance with SOPs across front-house and back-house teams.

Hospitality Operations Support:

• Work with outlet managers to ensure adequate staffing per shift.
• Monitor employee grooming standards, punctuality, and code of conduct adherence.
• Assist in coordinating HMO registration, safety compliance, and statutory reporting.

Qualifications

• Degree in HR, Business Administration, or related field.
• 2 – 4 years HR experience; hospitality experience is an advantage.

Skills:

• Strong organisational skills and attention to detail.
• Working knowledge of Nigerian labour laws.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced hospitality environment.

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Key Responsibilities
Talent Acquisition & Workforce Planning:

• Lead end-to-end recruitment for all roles (wait staff, chefs, cleaners, supervisors, management, etc.).
• Develop staffing plans that ensure optimal coverage for lounge, restaurant, and club operations.
• Standardize selection processes, assessment tools, and interview guidelines.
• Ensure timely onboarding and proper documentation (contracts, guarantors, IDs, HR forms).

HR Operations & Compliance:

• Maintain complete and accurate employee files and HRIS records.
• Develop, implement, and enforce HR policies, SOPs, and internal controls.
• Ensure compliance with labour laws, hospitality regulations, and internal disciplinary processes.
• Manage payroll inputs, leave administration, attendance systems, and staff accommodation records.

Performance Management & Training:

• Implement performance appraisal systems for all employees (wait staff, bar, shisha, kitchen, supervisors, etc.).
• Identify skill gaps and coordinate periodic training (customer service, hygiene, leadership, compliance).
• Partner with outlet managers to improve service delivery and guest experience.

Employee Relations & Culture Building:

• Promote Above Lifestyle’s ELITE culture and values across all touchpoints.
• Serve as the first point of escalation for conflict resolution and grievance handling.
• Conduct workplace investigations, issue queries, and enforce disciplinary actions.
• Drive employee engagement initiatives and reward programs.

Strategic HR Leadership:

• Advise management on people strategy, workforce risks, and organisational development.
• Develop compensation structures aligned with hospitality standards.
• Support business expansion by building HR systems, policies, and scalable processes.

Qualifications & Skills

• Bachelor’s Degree in HR, Business Admin, or related field.
• Minimum of 5–7 years HR experience; at least 3 years in hospitality required.
• Strong understanding of hospitality HR operations (shift scheduling, kitchen/front-of-house operations, casual labour, staff accommodation).
• Strong interpersonal, leadership, and conflict-management skills.
• Proficiency in HRIS, documentation, labour law, SOPs, and report writing.
• CIPM/CIPD Cerfication is required.