Job Opportunities at ZOA International

ZOA’s programme in Nigeria

• ZOA started operations in Nigeria in December 2016, supporting IDPs and host communities. In the selection of the beneficiaries, we pay careful attention to including the most vulnerable households.
• Continuously promoting community governance, inclusion, peace, and stability in these fragmented and traumatized communities is a challenging but essential part of ZOA's programme.
• ZOA currently has a full team in Borno State and responds to the critical needs in Food Security and livelihood Water Sanitation and Hygiene (WASH) and Education.

Purpose of the position

• The Human Resource and Admin officer will be responsible for HR-related matters and the general administration of the ZOA country office as well as the deep field ZOA offices to ensure smooth organizational functioning and effective Administration and HR management.
• The position is based in Maiduguri, with frequent field visits where needed within and outside Maiduguri, Borno state.

Key tasks and responsibilities
Human Resource:

• Be responsible for basic human resource management-related matters including the following key responsibilities.
• Lead the staff recruitment process and support management to complete the process and recruit the staff on time.
• Responsible for induction workshops for the newly recruited staff and organizing them well with necessary induction training topics.
• Maintain staff database in the system up to date.
• Responsible for staff duty of care to make sure that staff are in a conducive working environment.
• Responsible for payroll development and keeping necessary supporting documents like timesheets, leave records payslip acknowledgment notes etc..
• Be responsible for implementing a human resource development action plan.
• Support the management of disciplinary and grievance issues
• Follow up with NHF, and update staff records.
• Ensure that ZOA provides better medical care to its staff through good hospitalization facilities.
• Maintain cordial relationships with the staff members and treat visitors, guests, and program beneficiaries with courtesy.

Administrative:

• Responsible for general office administration and guest house management including the following key functions.
• Make sure that the country office is ready all the time with necessary arrangements for staff to work comfortably and supervise the office Aid.
• Maintain an electronic register for staff-in, staff-out, and all the movements with the working hours and liaise with a supervisor if further improvement is needed.
• Responsible for office and guest house security, administrate the security guard to make sure that proper 24/7 security is maintained.
• Responsible for travel and accommodation arrangements for ZOA staff, casual staff, hired consultants, and ZOA’s guests. This should be done with the support of the supervisor.
• Responsible for office administration-related despatches and receivables with proper track records for acknowledgment.
• Responsible for staff communication facilities including equipment like phones and SATs, data and call subscriptions, and renewals
• Any other duty that is reasonably consistent with the key tasks of the function.
• Coordinate and supervised housekeepers
• Responsible for petty cash management
• Provide adequate support for the deep field offices to maintain the same conducive working environment.

External Contacts:

• Community members, Vendors & Suppliers, and community-based organizations;
• Relevant government authorities on a district and local level;
• National and international NGOs working in ZOA’s target areas;
• Any other stakeholders in project implementation at the community level;
• HR Working groups
• Ministry for Budget and National Planning
• Nigerian immigration services

Internal Contacts:

• ZOA country office, deep field offices, and ZOA staff

Qualifications and Competencies

Knowledge/Experience:

• University degree or equivalent (minimally HND, BSc/BA, Public Administration,  Political Science and Administration, LLB (Law) or relevant field;
• Proven working experience of at least 2 - 3 years in the relevant field;
• Affinity with humanitarian work and International NGO’s;
• Excellent spoken and written command of English and developing sound memos for both internal and external;
• A good understanding of Hausa and Kanuri is an added advantage
• Excellent computer skills (accounting systems, Excel, Word, ERP (Unit 4), and PowerPoint);

Skills / Attitude:

• Excellent writing skills
• Sound knowledge of labor laws and conditions
• Good planning and organizational skills;
• Accuracy;
• Flexibility and adaptability;
• Able to work to meet deadlines;
• Result-oriented in a team approach;
• Ability to work individually as well as in a team;
• Ability to work in a multi-cultural setting;

Identity:

• The candidate is expected to support the identity, vision, and mission of ZOA.

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ZOA’s programme in Nigeria

• ZOA started operations in Nigeria in December 2016, supporting IDPs and host communities. In the selection of the beneficiaries, we pay careful attention to including the most vulnerable households.
• Continuously promoting community governance, inclusion, peace, and stability in these fragmented and traumatized communities is a challenging but essential part of ZOA's programme.
• ZOA currently has a full team in Borno State and responds to the critical needs in Food Security and livelihood Water Sanitation and Hygiene (WASH) and Education.

Purpose of the Position

• The Finance Officer is responsible for the Finance and Administration systems of ZOA in the Maiduguri Office, in other to support smooth organizational functioning and effective program implementation.
• Overall advice and support will be given to the Finance Manager.
• The Finance Officer reports to the Finance Manager. The position is based in Maiduguri, Borno State.

Key Tasks and Responsibilities

• Maintain files; including filling of general ledger, payment vouchers, account payable documentation, and other miscellaneous payments.
• Assist in arranging travel logistics for all departments, consultants, and training participants; including flight tickets, hotel reservations, airport pickup, meetings, and workshops.
• Support finance in printing, photocopy, and scanning of documents; including storage and archiving in accordance with the ZOA policy.
• Maintain cordial relationships with the staff members and treat visitors, guests, and program beneficiaries with courtesy.
• Ensure regular internal controls (cash counts, spot checks, receipt checks) regarding financial processes are done to reduce the opportunities for fraud or abuse of funds, goods, and materials;
• Conduct him/her both professionally and personally in such a manner that it will bring credit to ZOA and not jeopardize its humanitarian mission.
• Any other duty that is reasonably consistent with the key tasks of the function.
• Ensure correct coding of Project Instance, budget line, and ledger code in line with approved budget and ZOA Accounting Manual and Procedure.
• Assist the Finance Manager with budget development, monthly financial closure procedures, and external audits or internal ZOA audits
• Advice and support program offices in all aspects of financial management;
• Provide financial and other information from ERP (Unit 4) and other finance records to other ZOA staff, whenever this is required;
• Ensure all financial documents are structurally archived (Hard and Electronic copy) in line with the ZOA Quality Management System.
• Produce monthly financial reports for projects, partners, country office, and authorities and facilitate the monitoring of the program expenditures against the budgets;
• Ensure that bank and cash books are always up to date and reconciled every week/month.
• Ensure that an efficient and effective financial system is implemented, in line with the ZOA policies and guidelines;
• Participate in the project kick-off meeting and provide budget clarity as may be required.

External Contacts:

• Community members, Vendors & Suppliers, and community-based organizations;
• Relevant government authorities on a district and local level;
• National and international NGOs working in ZOA’s target areas;
• Any other stakeholders in project implementation at the community level;

Internal Contacts:

• ZOA office and program staff.

Qualifications and Competencies

Knowledge / Experience:

• University Degree or equivalent (minimally HND, BSc/BA, preferably Accountancy) or relevant field;
• Proven working experience of at least 2 - 3 years in the relevant field;
• Affinity with humanitarian work and International NGO’s;
• Excellent spoken and written command of English;
• A good understanding of Hausa or Kanuri is an added advantage
• Excellent computer skills (accounting systems, Excel, Word, ERP (Unit 4), and PowerPoint).

Skills / Attitude:

• Excellent report writing skills
• Good planning and organizational skills;
• Accuracy;
• Flexibility and adaptability;
• Able to work under pressure and meet deadlines;
• Result-oriented in a team approach;
• Ability to work individually as well as in a team;
• Ability to work in a multi-cultural setting;

Identity:

• The candidate is expected to support the identity, vision, and mission of ZOA.

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Purpose of the position

• The role of the Logistics and IT Officer involves the provision of comprehensive IT and logistical support.
• The incumbent will supervise logistic processes to aid ZOA procurement, manage stock levels, oversee fleet operations, and maintain asset and inventory databases.
• Additionally, the position requires performing various office and guest house maintenance tasks at both the ZOA country office and deep field offices.
• The primary location for this role is in Maiduguri, with occasional field visits as needed, both within and outside Maiduguri, Borno state.

Key tasks and Responsibilities

Logistics and Procurement:

• Organizing travel arrangements e.g. flight ticket, visa, hotels and accommodation, airport pickup, drop-off, etc.
• Receive, review, and process incoming PRF through ERP ensuring sufficient clarity on specifications given for goods and services.
• To ensure that all project-related purchases are reviewed approved and processed timely without delay.
• Maintain all procurement records, ensuring that an efficient filing system for procurement documents e.g. quotations, procurement process, copies of contract and invoices, order forms, etc. are securely kept on ZOA Manager, ERP Teams, and easily accessible by authorized persons.
• To keep records of all procurement transactions according to ZOA Policy both electronically and manually.
• Ensure proper storage and warehousing of assets and program stocks; including proper tracking of receiving and issuing of stocks.
• Responsible for fleet Management and Maintenance of generators in both Maiduguri Country office and deep Field offices.

External Contacts:

• Community members, Vendors & Suppliers, and community-based organizations;
• Relevant government authorities on a district and local level;
• National and international NGOs working in ZOA’s target areas;
• Any other stakeholders in project implementation at the community level;
• Logistics Working groups and WFP Log sector

Internal Contacts:

• ZOA NL, Country office, deep field offices and ZOA staff.

Qualifications and Competencies

Knowledge / Experience:

• University degree or equivalent (minimally HND, BSc/BA, Supply Chain Management, Public Administration, Political Science and Administration, IT, computer science and engineering or relevant field;
• Proven working experience of at least 2 - 3 years in the relevant field;
• Affinity with humanitarian work and International NGO’s;
• Excellent spoken and written command of English and developing sound memos for both internal and external;
• A good understanding of Hausa and Kanuri is an added advantage
• Excellent computer skills (accounting systems, Excel, Word, ERP (Unit 4), and PowerPoint);

Skills / Attitude:

• Excellent writing skills
• Sound knowledge of labor laws and conditions
• Good planning and organizational skills;
• Accuracy;
• Flexibility and adaptability;
• Able to work to meet deadlines;
• Result-oriented in a team approach;
• Ability to work individually as well as in a team;
• Ability to work in a multi-cultural setting;

Identity:

• The candidate is expected to support the identity, vision, and mission of ZOA.