Jobs at Proten

Job Role:

• Provide an interface between profit business areas and HR towards achieving business objectives;
• Partner with the Business Leadership and Group HR to ensure appropriate talent strategies deliver value and competitive advantage

Key Performance Indicators

Skills / Competence Requirements

Business Understanding Competencies

• Banking Operations (Domestic & International Operations)
• Recruitment and Selection practices and management

Personal Effectiveness Competencies

• Communication (Oral & written) Skills
•  Interpersonal skills
• Customer Management
• Analytical skills/Problem solving skills

HR Specialist Competencies

• Business Partnering skills
• Serve as the internal consultant to the business units on people-related issues
• Co-ordinate and participate in the recruitment and selection process to fill vacancies in the business units
• Ensure that on-boarding process of new staff joining the business unit is seamless
• Liaise with Group L&D to organize inhouse trainings and workshops for all staff in the business units
• Promote the sale of HR products and services to the businesses and facilitate the implementation of same
• Promote the usage of HR tools by the business to achieve business and organizational goals
• Participate in strategic business review sessions for in-depth understanding of the business’ needs
• Educate the businesses on the impact of business changes on staff and consequently productivity
• Support the business areas in managing transformation and change as much as it affects people
• Provide business-specific feedback on recruitment and training to the HR leadership team to help improve quality of service delivery
• Perform other functions as assigned by the Head, HR Business Partnering

Qualification

• A Good University degree with a minimum of a BSC in any discipline

Minimum Experience

• Minimum of 2-4 years post-qualification requisite experience, relevant professional certification is an added advantage.
• Experience from Consulting and Banking firm is required 

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Responsibilities:

• Collaborate with various departments to identify training and development needs across the organization.
• Design and deliver engaging and interactive training programs that align with business objectives and enhance employee capabilities.
• Develop learning materials, including training manuals, presentations, e-learning modules, and other relevant resources.
• Coordinate and schedule training sessions, ensuring optimal attendance and participation.
• Evaluate the effectiveness of training programs through feedback mechanisms, surveys, and assessments, and make necessary improvements based on the results.
• Stay updated on industry trends, best practices, and emerging technologies in learning and development to ensure the delivery of cutting-edge programs.
• Partner with external vendors, consultants, or subject matter experts to leverage their expertise in delivering specialized training programs.
• Provide guidance and support to managers and supervisors in identifying individual and team development needs.
• Collaborate with the HR team to integrate learning and development initiatives into the overall talent management strategy.
• Monitor and track employee progress and development, maintaining accurate records and reporting on key metrics.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-4 years of experience in the banking or consulting space, with a focus on learning and development.
• Strong knowledge of instructional design methodologies, and training evaluation techniques.
• Excellent facilitation and presentation skills, with the ability to engage and motivate diverse audiences.
• Experience in designing and delivering a variety of training formats, such as classroom training, e-learning, webinars, and workshops.
• Familiarity with learning management systems (LMS) and e-learning authoring tools.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
• Analytical mindset, with the ability to gather and analyze data to measure training effectiveness and identify areas for improvement.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
• High level of initiative and a proactive approach to problem-solving.
• We offer a competitive salary and benefits package commensurate with experience.