Fresh Jobs at CIG Motor Ltd

Job Summary:

• The Head of Sales is responsible for leading, shaping, and driving the commercial performance of the organization.
• This role oversees the end-to-end sales function, ensuring the development and execution of robust sales strategies, the effective management of sales teams, the strengthening of key customer relationships, and the consistent achievement of revenue and profitability targets.
• The Head of Sales plays a pivotal leadership role in steering business growth, identifying market opportunities, and ensuring the company maintains a competitive edge.

Key Responsibilities:

• Prepare and present comprehensive weekly and monthly reports to the ED/Chairman, highlighting sales performance, market insights, business risks, and strategic recommendations.
• Analyse sales and market data to uncover performance gaps, emerging trends, and growth opportunities.
• Build and maintain strong cross-functional relationships with Sales, Marketing, After-sales, Finance, and other internal stakeholders to maximize commercial outcomes.
• Lead the development and execution of effective sales strategies, promotional campaigns, and go-to-market plans to drive both retail and fleet sales.
• Oversee all sales operations to ensure timely, efficient, and customer-centric sales closure.
• Set, monitor, and manage sales targets for the team, ensuring accountability and high performance.
• Identify high-value target accounts, craft winning business strategies, and execute sales and marketing plans to secure new business and expand market share.
• Champion continuous improvement across the sales function, including process optimization, performance management, and customer relationship enhancement.

Requirements

• Minimum of 15 years’ experience in a multinational or structured corporate environment, preferably within the automotive or related industry.
• Bachelor’s degree in a relevant field; master’s degree or MBA is strongly preferred.
• Demonstrated success in consistently exceeding sales targets and leading high performing teams in fast-paced, high-pressure environments.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire teams, influence stakeholders, and build strong business relationships.

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Job Summary: 

• The Head of Aftersales Workshop is responsible for the overall management, profitability, and performance of the VI’s aftersales business — encompassing service, parts, warranty, and customer support. The role ensures that all workshops operate efficiently, deliver exceptional customer satisfaction, and achieve or exceed the monthly revenue target. 
• This position requires a strong balance of technical expertise, commercial acumen, and leadership to drive workshop productivity, optimize service quality, and enhance the company’s reputation for reliable aftersales support across Nigeria. 

Key Responsibilities:

Business & Financial Performance 

• Develop and execute strategies to achieve and exceed the monthly revenue target from aftersales operations (service, parts, and body shop). 
• Monitor workshop profitability by analysing cost structures, margins, and operational efficiency. 
• Prepare and present detailed financial reports, forecasts, and performance metrics to the Executive Director.
• Implement cost-control measures while maintaining service quality and customer satisfaction. 

Workshop Operations Management 

• Oversee daily operations across all CIG Motors service centres and workshops nationwide. 
• Ensure adherence to manufacturer standards, diagnostic procedures, and repair quality. 
• Optimize technician productivity, workshop capacity utilization, and turnaround time (TAT).
• Enforce strict compliance with health, safety, and environmental (HSE) standards. 
• Supervise warranty claim management, ensuring timely submission and recovery from OEMs. 

Customer Service & Experience 

• Drive customer satisfaction initiatives and ensure Customer Satisfaction Index (CSI) and First-Time Fix Rate (FTFR) targets are achieved. 
• Address escalated customer complaints promptly and professionally. 
• Develop loyalty programs and service campaigns to retain customers and drive repeat business.
• Coordinate free service campaigns, recall management, and customer service clinics. 

People & Performance Management

• Lead, mentor, and motivate a team of service managers, technicians, and support staff. 
• Implement performance management systems to ensure high productivity and accountability.
• Identify training needs and coordinate continuous technical and soft-skill development. 
• Promote teamwork, discipline, and a culture of operational excellence. 

Parts & Inventory Management 

• Work closely with the Parts Department to ensure adequate availability of fast moving and critical parts.
• Monitor stock levels, order cycles, and supply-chain efficiency to minimize downtime. 
• Analyse parts sales trends and coordinate marketing efforts to increase parts turnover. 

Strategic & Operational Reporting 

• Provide the Executive Director with regular updates on workshop performance, customer feedback, and operational challenges. 
• Propose business development opportunities — including fleet maintenance contracts, extended service plans, and corporate service partnerships. 
• Support the Executive Director in developing long-term aftersales growth strategies and national network expansion plans. Key Performance Indicators (KPIs) 

Requirements

• Bachelor’s degree in Mechanical/Automotive Engineering, Business Administration, or related field. 
• Minimum of 10–15 years experience in automotive aftersales/service management, including at least 5 years in a senior leadership role. 
• Strong understanding of vehicle diagnostics, OEM service standards, and workshop management systems.
• Proven ability to manage multi-location workshops and deliver consistent revenue growth. 
• Excellent financial acumen, reporting, and analytical skills. 
• Strong leadership, communication, and stakeholder management abilities.

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Job Summary: 

• We are seeking a Head of Legal that will be responsible for overseeing all legal matters within the organization, ensuring compliance with regulatory requirements, mitigating legal risks, and providing strategic legal guidance. This role involves contract management, dispute resolution, corporate governance, and ensuring adherence to industry-specific laws in the automobile

Key Responsibilities:

Legal Compliance & Risk Management

• Ensure compliance with local, national, and international automotive laws and regulations.
•  Monitor changes in legal and regulatory frameworks affecting the automobile industry.
•  Develop risk management strategies to minimize legal exposure. 
•  Handle regulatory compliance issues related to vehicle safety, labour laws, and intellectual

Contract Management

• Draft, review, and negotiate contracts with suppliers, dealers, distributors, and other stakeholders. 
•  Ensure that all contractual agreements align with corporate policies and legal requirements. 
•  Manage legal aspects of mergers, acquisitions, and joint ventures.

Dispute Resolution & Litigation

• Represent the company in legal disputes, arbitration, and court proceedings. 
•  Manage relationships with external legal counsel when needed. 
•  Handle product liability claims, warranty disputes, and intellectual property rights issues.

Corporate Governance & Ethics

• Ensure corporate governance policies are in place and adhered to. 
•  Advise senior management and the board of directors on legal matters. 
•  Implement ethical compliance programs and training for employees.

Intellectual Property & Regulatory Affairs

• Protect the company’s trademarks, patents, and proprietary technology. 
•  Oversee legal compliance for product safety standards and environmental regulations. 
•  Ensure adherence to automotive industry-specific compliance such as emissions standards, manufacturing laws, and import/export regulations.

Employment & Labour Law Compliance

• Provide legal guidance on employment contracts, labour disputes, and workplace policies. 
•  Ensure compliance with labour laws, employee rights, and workplace safety regulations. 
•  Handle legal matters related to employee terminations, grievances, and workplace ethics.

Requirements

• LL.B. (Bachelor of Laws) degree; LL.M. or MBA is an added advantage. 
• Minimum of 10-15 years of legal experience, with at least 5 years in a leadership role preferably in the automobile or manufacturing industry. 
• Strong understanding of corporate law, labour law, contract law, intellectual property, and regulatory requirements in the automotive sector. 
• Negotiation, problem-solving, leadership, risk assessment, and excellent communication skills. 
• Membership in a recognized bar association or legal body.