Founded in 1999, Garment Care is Nigeria’s premier Dry Cleaning Service provider with 3 branches located in Lagos metropolis providing a dry cleaning service for virtually all items of clothing, whether it’s everyday wear or special garments such as wedding dresses or formal wear. Garment Care cleaning is different, by employing a perfect blend of hand valeting and the most advanced and clothes-friendly techniques in fabric care, she is able to churn out clothes which look like brand new.
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This is a full-time on-site role for a Head of Retail located in Lagos.
The Head of Retail will be responsible for overseeing daily retail operations, driving sales growth, and ensuring optimal customer experiences.
Key responsibilities include business planning, managing retail staff and teams, implementing retail strategies, and analyzing retail market trends.
The role also involves setting and achieving sales targets, enhancing customer service standards, and coordinating with other departments to ensure smooth operations.
Qualifications
Strong proficiency in Business Planning and Analytical Skills
Experience in Retail and Sales
Proven ability in Team Management
Excellent interpersonal and communication skills
Leadership qualities with an aptitude for problem-solving
Experience in the garment care or retail industry is a plus.
We are seeking a dynamic and results-oriented Business Service Team Lead to oversee daily operations, optimize resource utilization, and contribute to strategic initiatives that drive growth.
Key Responsibilities
Develop and execute strategic business development plans to drive growth.
Supervise and ensure the efficient use of material, machines and human resources.
Collaborate with senior leadership to define goals and implement action plans.
Build and maintain strong relationships with customers, and stakeholders.
Ensure compliance with company standards, regulations, and policies.
Monitor and analyse performance metrics to evaluate business initiatives.
Identify and explore new business opportunities to enhance revenue streams.
Facilitate training and professional development opportunities for team to enhance team performance.
Requirements
A Bachelor’s degree
A minimum of 3-5 years of experience in business management, sales, or related roles.
Proven track record of meeting revenue targets and driving business growth.
Good Leadership skills with experience in team management.
Excellent communication, negotiation, and presentation abilities.
Gmail
Yahoomail