Job Vacancies at Ericsson

Description

About this opportunity

• At Mobile Financial Services we enable financial inclusion - truly using Technology for doing good in society! Our systems are used by hundreds of millions every day for services such as peer to peer transfers, payments, disbursements, loans, savings etc. We use the latest and greatest tech and techniques to guarantee state-of-the-art software with premium quality.
• The Ericsson Wallet Platform is a product which enables our customers to provide mobile financial services. Customers are operators and banks, both of whom have very high expectations on the level of security which our EWP financial solution provides and the way the solution is operated, integrated, and customized. Together we work on a product that improves the lives of millions of daily users in Africa and the Middle East. We build our financial platform to help bring financial freedom to many people around the world.
• Head of MFS Project Management office role is accountable for projects delivery of Mobile Financial Services and in general Fintech portfolio in region of MMEA.
• Responsibility spans across various types of projects such as EWP rollout, major upgrades, capacity extension as well as demand management deliveries.
• Role reports to Head of MFS TEB in MMEA and part of unit leadership team.

What you will do

• Maintain and develop teams of Program Directors and Project Managers.
• Be accountable for Mobile Financial services PMO department to establish and maintain frameworks for projects and demands delivery, quality assurance and department’s performance metrics.
• Be accountable for Mobile Financial services projects outcome on time, in budget, withing scope and committed quality
• Setup and maintain MFS PMO projects portfolio
• Participate in MFS Cluster forum to support on specific initiatives, providing thought leadership and technology guidance
• Design, and secure the adequate level of competence in the unit to support the business demands. . Plan for team development connected to MA needs. Engage with and endorse strategic learning initiatives.
• Define Performance KPI’s for the resources pool
• Identify & implement best practices, drive improvement programs, participate in external & internal networks. Ensure adherence to global and MMEA MFS processes, methods & tools.
• Work closely with Head of MFS Cluster, Head of MFS COE on governance and resolving project and resource issues
• Manage and balance resources, cost, and competence (pyramids) based on business need and recruitment of resources ensuring diversity.
• Adjust ways of working to local customs with consideration to Code of Conduct and local OHS and safety regulations
• Ensure compliance and ethics and exhibit exemplary role-model leadership behaviors
• Stimulate lead generation of support sales activities and maintain MFS sales funnel
• Support customer escalation in line with matrix defined at function level, act as 2nd level of support for MMEA escalation

You will bring

• 10-15 years of experience within ICT or FinTech industries in leadership positions
• Experience in complex financial/banking or IT systems Service Delivery. 7+ Years
• Good at handling resource planning and competence development
• Result oriented with customer first attitude
• Ability to lead multi-cultural and cross-functional teams, empowering and creating synergies
• Can handle stressful and ambiguous situations
• Strong delivery capabilities
• People and Organizational leadership experience
• Senior experience in program, and Project Management
• Adaptable and capable of handling and inspiring change management
• Strong cultural awareness and excellent interpersonal communications and network skills
• Very good understanding of Ericsson Business Process, Financial and Delivery
• Strong business, operation and financial acumen
• Ability to work across a variety of different delivery unit types (complexity, maturity, scale)
• Developed analytical skills to identify trends, inefficiencies, and value realization opportunities
• Very good understanding of Fintech Process and Global Directive, Ericsson Business Process, Financial and Delivery models
• Program Management skills, preferable PGMP certification, and Risk Management Chapter as per PMI standards

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About this opportunity!

• The Product Owner (PO) is a member of the Agile Team responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of ART priorities, that come from the Product Manager through the prioritization of the Product/ART Backlog, while maintaining the conceptual and technical integrity of the Features or components for the team.
• Main interfaces: Product Managers, System Architects, Dev Line Management, Scrum Masters, Agile Teams and Customers.

Main artifacts: Team Backlog, Replir Demand Plans.

• We believe in trust – we trust each other to do the right things!
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and learning from our mistakes.
• We believe in sharing our insights and helping one another to build an even better user plane.

            We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply

What you will do

• Support the Strategic Product Manager (SPM) during the planning of all aspects of the product.
• Cooperates with Lead Architects and Line Managers during the planning phase. The DPO, the Lead Architects and the DevOps Line Managers form the SANT Core 3 which is supporting SPM during product planning.
• Create demands in Replir; Team capacity and other cost.
• Follow up and maintain demands in Replir in line with the Monthly Resource Planning cadence.
• Ensure the product has the needed internal approvals and certifications. The DPO is supported by the team in this mission as well as the SANT Security SPOCs.
• Represent the end user view during the product development phase.

            Ensure that all critical assets associated with the product are identified and have an assigned owner.

• Examples of those assets are licenses, servers, code repositories,test data,stored information and environments.
• Ensure that the team is focused on the deliverables by becoming the “entry point” towards Strategic Product Management during escalations, reporting, new requirements, compliance, and other aspects related to the Product.
• Involve team representatives as needed in discussions with Business Stakeholders and end-users.
• Collaborate with Line Managers and Lead Architect to ensure the team has the needed competence and the right size to fulfill the SPM requirements.
• Coordinate with SPM during risk assessments and preparation of any needed exception that the SPM needs to request in the corresponding board. The SPM should ensure that regulatory and security compliance are part of the strategic plan of a product and will secure corresponding funding.
• A DPO can be assigned to one of the sub-products representing typically a subset of user centric functionality. Also, for complex products, there may exist one SPM that cooperates with different DPOs assigned to the sub-products. In the absence of an SPM as defined in the link, a lead DPO role maybe necessary in SAN Tools to help closing the portfolio responsibility gap.

You will bring

Keen interest and familiarity in nurturing a product from feature ideation stage to successful mass implementation in customer deployment.

• Excellence in Product Ownership, Software Design, Architecture principles and Software Development Life Cycle
• An ability to quickly move from top to granular level technical discussions
• Experience of working in an Agile environment
• Must be good in re-engineering and re-usability aspects
• Experience in a software design modeling tool
• Proactive, motivated, works well in team and should be a good communicator with good English
• Good knowledge of Platform / Cloud / Operating system is added advantage
• Version control and GIT/Gerrit/Maven knowledge is added advantage
• Good technical leadership skills (hands on as a technical leader)
• Ability and interest to work in new areas
• Structured and meticulous in planning and problem solving
• Open, flexible, and adaptable in outlook and ways of working
• Strong collaborative team building skills
• Exposure to multicultural experiences a definite advantage.
• Graduate in a Technical / Professional stream, preferably B.E. (Bachelor of Engineering)/B Tech. (Bachelor of Technologies) M Tech preferably in Computer Science or Electronics or Masters in Computer Application (MCA) MBA
• Business Management / Product Management / Development exposure working in Telecom domain
• Understanding of Product Development Life Cycle
• SAFe® Certification