Jobs at Domeo Resources International (DRI)

Main Function

• The General Manager (GM) will provide overall strategic leadership, operational direction, and business oversight across multiple business units, including oil and gas, retail, automobile services, hospitality, and food services.
• The GM is responsible for ensuring operational excellence, financial sustainability, and consistent brand experience across all outlets and subsidiaries.
• The ideal candidate must be a dynamic, business-driven leader with extensive experience managing multi-sector operations, strong financial acumen, and the ability to translate strategic objectives into measurable results.

Role Responsibilities
Strategic Leadership and Business Planning:

• Develop and implement business strategies aligned with the organization’s vision, mission, and growth objectives.
• Drive business expansion initiatives, partnerships, and market penetration strategies.
• Lead the preparation and execution of short-term and long-term business plans for each division.
• Provide executive recommendations to the CEO and Board for performance improvement and investment opportunities.

Operational Management and Efficiency:

• Oversee daily operations across multiple business units (fuel retail, automobile services, retail mart, hospitality, bakery, and quick-service restaurants).
• Ensure operational efficiency, profitability, and adherence to quality standards.
• Streamline processes to improve productivity, reduce waste, and enhance customer satisfaction.
• Supervise the implementation of operational policies, procedures, and standard operating manuals (SOPs).

Financial Oversight and Performance:

• Develop annual budgets, forecasts, and business performance targets for each division.
• Monitor financial performance, analyze reports, and ensure revenue growth and cost control.
• Approve capital expenditures, manage resources efficiently, and maintain financial discipline.
• Ensure timely submission of management reports, operational analytics, and business intelligence insights.

Human Capital and Leadership:

• Lead, mentor, and develop departmental managers and key operational staff.
• Promote a culture of accountability, teamwork, and continuous improvement.
• Work with HR to recruit, train, and retain high-performing teams across business units.
• Evaluate employee performance and enforce compliance with organizational policies and procedures.

Customer Experience and Brand Consistency:

• Ensure that all business units deliver exceptional customer service and uphold brand values.
• Monitor customer satisfaction levels and implement feedback-driven service improvements.
• Oversee quality control, hygiene, and service standards in hospitality, food, and retail divisions.

Compliance, Risk, and Safety Management:

• Ensure compliance with all statutory, regulatory, and internal control requirements.
• Oversee safety, environmental, and health compliance across all locations.
• Identify and mitigate business, operational, and reputational risks.
• Maintain transparent internal audit and reporting processes.

Stakeholder and External Relations:

• Serve as liaison between management, employees, customers, government agencies, and external partners.
• Represent the organization in business forums, corporate events, and industry engagements.
• Foster strategic partnerships with vendors, suppliers, and community stakeholders.

Innovation and Growth Initiatives:

• Champion innovation and technology integration across operations (ERP systems, POS, digital platforms).
• Identify new business opportunities and develop pilot projects or diversification plans.
• Support executive management in driving digital transformation and sustainable business practices.

Qualifications and Requirements
Education and Certifications:

• Bachelor’s degree or HND in Business Administration, Management, Finance, Economics, or a related discipline.
• A Master’s degree (MBA) or professional certifications (CIPM, PMP, NIM, or similar) will be an added advantage.

Experience:

• 8–12 years’ managerial experience in a multi-sector organization (oil & gas, retail, or hospitality preferred).
• Proven record of successful leadership in large-scale operations, revenue management, and business development.
• Strong understanding of the Nigerian regulatory and business environment.

Skills:
Strategic and Business Acumen:

• Strong leadership, business planning, and decision-making skills.
• Excellent financial literacy and budget management capabilities.

Operational Excellence:

• Proven ability to streamline operations, increase efficiency, and enhance customer satisfaction.
• Sound knowledge of retail, fuel, hospitality, and automobile service operations.

People Leadership and Communication:

• Exceptional interpersonal, communication, and team-building skills.
• Ability to motivate teams and foster a culture of excellence and accountability.

Analytical and Problem-Solving Skills:

• Data-driven approach to performance management and operational analysis.
• Ability to identify business risks and design effective mitigation strategies.

Integrity and Adaptability:

• High ethical standards, transparency, and professionalism.
• Ability to adapt to dynamic market conditions and fast-paced environments.

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Main Function

• The Operations Manager will oversee the daily operational performance of the organization’s multiple business units, including retail, oil and gas, automobile services, hospitality, and food operations.
• The role ensures that all units operate efficiently, profitably, and in compliance with company standards and policies.
• The ideal candidate will be an organized, results-driven professional with strong leadership, analytical, and problem-solving skills. They will play a key role in optimizing processes, coordinating teams, and driving continuous improvement across business operations.

Role Responsibilities
Operational Leadership

• Manage and coordinate daily activities across all operational units to ensure smooth business performance.
• Implement operational strategies and ensure alignment with overall business objectives.
• Supervise operations staff and department heads to ensure efficiency, quality, and service consistency.
• Review operational workflows regularly and recommend improvements for efficiency and cost reduction.

Performance Management:

• Monitor performance metrics across all business units (sales, production, customer service, and logistics).
• Analyze data and prepare operational reports to track performance against set KPIs and targets.
• Identify underperforming areas and initiate corrective actions to improve results.
• Support strategic planning and budget execution for each unit.

Resource and Process Optimization:

• Ensure optimal allocation of human and material resources to meet operational goals.
• Develop and enforce Standard Operating Procedures (SOPs) for all business units.
• Oversee procurement, inventory, and logistics management to reduce wastage and maintain adequate stock levels.
• Support automation and digitalization of operational processes for better efficiency.

Quality Assurance and Customer Experience:

• Maintain consistent quality standards across all operational units.
• Ensure prompt and professional resolution of customer complaints and service-related issues.
• Conduct routine inspections and evaluations to maintain operational and service excellence.
• Promote a strong culture of customer service among all frontline employees.

Compliance, Health & Safety:

• Ensure compliance with company policies, safety standards, and industry regulations.
• Oversee environmental, safety, and health (EHS) programs to ensure workplace safety.
• Conduct regular audits to assess operational risk and enforce compliance with statutory requirements.

Team Leadership and Development:

• Provide leadership, direction, and motivation to the operations team.
• Work with HR to identify training needs and ensure regular capacity-building programs.
• Build and maintain a high-performance culture focused on accountability, teamwork, and continuous improvement.
• Conduct performance appraisals and enforce disciplinary procedures where necessary.

Financial and Administrative Oversight:

• Support preparation and management of operational budgets and forecasts.
• Monitor expenses and ensure adherence to cost control measures.
• Authorize operational purchases and expenditures within approved limits.
• Ensure timely submission of reports and documentation to senior management.

Stakeholder and External Relations:

• Coordinate with suppliers, service providers, and regulatory bodies to support smooth operations.
• Represent the company in operational meetings and external engagements when required.
• Support business development initiatives through efficient operational alignment.

Experience/Qualification

• Bachelor’s degree or HND in Business Administration, Operations Management, Engineering, or related discipline.
• Professional certifications (e.g., PMP, Lean Six Sigma, or ISO-related training) will be an added advantage.
• 6–10 years experience in operations or general management, preferably in retail, oil and gas, hospitality, or FMCG sectors.
• Proven record of managing multi-site operations or high-volume business environments.

Competencies/Skills:

• Leadership and People Management
• Leadership and People Management
• Strong leadership skills with the ability to manage cross-functional teams.
• Excellent communication and interpersonal skills for team coordination and stakeholder management.

Operational and Analytical Skills

• Deep understanding of business operations, process management, and performance improvement techniques.
• Strong data analysis, reporting, and problem-solving abilities.

Financial Acumen:

• Good knowledge of budgeting, cost control, and resource optimization.
• Ability to interpret financial reports and translate insights into operational strategies.

Customer Service Orientation:

• Commitment to maintaining high-quality service standards and customer satisfaction.
• Proactive in identifying and resolving customer and operational challenges.

Adaptability and Integrity:

• High ethical standards, transparency, and professionalism.
• Ability to work in a fast-paced environment with competing priorities..

Behavioural Qualities/Other Competences:

• High level of emotional intelligence in difficult circumstances with dedication to sustain performance, particularly when under pressure
• Proactive identification of inefficiencies and ability to multitask
• Attention to detail and tech savviness
• Problem-solving and decision-making aptitude
• Cultural awareness
• Strong work ethics and reliability
• Experience in working with high-profile clientele.
• Familiarity with property management systems (PMS) and other hotel management software.
• Knowledge of local and international tourism trends.

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Main Function

• The Financial Controller is responsible for overseeing all financial operations of the organization, including budgeting, accounting, financial reporting, internal controls, treasury management, and regulatory compliance.
• The role ensures the accuracy and integrity of financial information while supporting strategic decision-making and maintaining strong financial governance.
• The ideal candidate must be analytical, detail-oriented, and highly organized, with strong leadership skills and extensive experience in financial management and reporting.

Role Responsibilities
Financial Planning and Budget Management:

• Lead the preparation of annual budgets, forecasts, and financial projections.
• Monitor budget performance and provide variance analysis with recommendations.
• Support management in strategic planning and financial decision-making.
• Develop financial models to evaluate business performance and new opportunities.

Accounting and Financial Reporting:

• Oversee bookkeeping, general ledger operations, and month-end/year-end closing processes.
• Prepare accurate and timely financial statements in line with accounting standards.
• Ensure compliance with IFRS, GAAP, and local financial regulations.
• Review and approve accounting entries, reconciliations, and financial reports.
• Maintain proper documentation of all financial transactions.

Internal Controls and Compliance:

• Develop and enforce strong internal control systems to safeguard company assets.
• Conduct periodic audits to ensure compliance with financial policies and procedures.
• Identify risk areas and implement corrective and preventive measures.
• Ensure adherence to corporate governance, tax laws, and statutory requirements.
• Liaise with external auditors during annual audits and ensure timely resolution of audit queries.

Cash Flow and Treasury Management:

• Manage daily cash flow, banking operations, and liquidity planning.
• Oversee payments, collections, and bank reconciliations.
• Develop strategies to optimize working capital and reduce financial risk.
• Maintain strong relationships with banks and financial institutions.

Cost Management and Financial Efficiency:

• Monitor and analyze operational costs to identify savings and efficiency opportunities.
• Implement cost-control measures and financial discipline across departments.
• Review procurement processes and ensure value-for-money expenditures.

Taxation and Regulatory Compliance:

• Ensure accurate and timely filing of tax returns (VAT, PAYE, WHT, CIT, etc.).
• Maintain updated knowledge of tax laws and regulatory changes.
• Coordinate tax audits and ensure full compliance with tax authorities.
• Provide guidance on tax planning and regulatory requirements.

Financial Strategy and Business Support:

• Provide financial insights and recommendations to support business growth.
• Evaluate investment proposals, capital projects, and expansion opportunities.
• Track financial KPIs and develop improvement strategies for profitability.
• Support management in pricing decisions, revenue analysis, and market trends.

Leadership and Team Management:

• Lead, mentor, and supervise finance and accounting staff.
• Assign responsibilities, monitor performance, and ensure high-quality output.
• Identify training needs and coordinate capacity-building programs for the finance team.
• Promote a culture of accountability, accuracy, confidentiality, and professionalism.

Experience / Qualification

• Bachelor’s Degree or HND in Accounting, Finance, Economics, or related fields.
• Professional certification such as ICAN, ACCA, or CPA is required.
• 7–10 years of progressive experience in accounting or financial management.
• Experience in corporate finance, budgeting, and internal control systems.
• Prior experience in hospitality, manufacturing, retail, oil & gas, or FMCG sectors is an advantage.
• Strong familiarity with IFRS, audit processes, and financial reporting standards.

Competencies / Skills:

• Strong knowledge of accounting principles and financial management.
• Expertise in budgeting, forecasting, and financial analysis.
• Excellent leadership and team management abilities.
• High proficiency in financial software, ERP systems, and Microsoft Excel.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent communication and presentation abilities.
• Deep understanding of regulatory compliance, taxation, and audit processes.
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.

Behavioural Qualities / Other Competencies:

• High level of integrity, professionalism, and confidentiality.
• Strong ethical judgment and accountability.
• Self-motivated, disciplined, and reliable.
• Strategic thinker with a proactive mindset.
• Excellent interpersonal and leadership qualities.
• Strong work ethic and commitment to excellence.
• Ability to adapt to dynamic business environments.

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Job Summary

• The Human Resources Manager is responsible for overseeing all HR functions including recruitment, employee relations, performance management, training and development, compensation, compliance, and organizational culture.
• The role ensures that the organization attracts, develops, and retains competent talent while maintaining compliance with labor laws and company policies.
• The ideal candidate must be strategic, people-oriented, highly organized, and capable of building a strong performance-driven culture within a multi-functional business environment.

Role Responsibilities
HR Strategy and Workforce Planning:

• Develop and implement HR strategies aligned with organizational goals.
• Support workforce planning and manpower budgeting.
• Advise management on organizational structure and talent requirements.

Recruitment and Talent Acquisition:

• Oversee end-to-end recruitment and selection processes.
• Develop job descriptions and manage job postings and interviews.
• Ensure transparent and merit-based hiring processes.
• Facilitate onboarding and orientation programs for new employees.

Employee Relations and Engagement:

• Manage employee relations issues and conflict resolution.
• Promote a positive and inclusive workplace culture.
• Handle disciplinary procedures in accordance with company policy.
• Conduct employee engagement initiatives and feedback sessions.

Performance Management:

• Implement and monitor performance appraisal systems.
• Guide managers in setting KPIs and performance expectations.
• Support performance improvement plans where necessary.
• Ensure alignment between employee performance and company objectives.

Training and Development:

• Identify training needs and coordinate capacity-building programs.
• Develop learning initiatives to improve staff competence and productivity.
• Monitor training effectiveness and professional development progress.

Compensation and Benefits Administration:

• Oversee payroll coordination and ensure accuracy of salary administration.
• Manage employee benefits, allowances, and welfare programs.
• Ensure compensation structures remain competitive and compliant.

Policy Development and Compliance:

• Develop and update HR policies and employee handbooks.
• Ensure compliance with labor laws and statutory requirements.
• Maintain employee records and documentation.
• Prepare HR reports for management review and audits.

Health, Safety, and Workplace Standards:

• Support implementation of workplace health and safety policies.
• Ensure adherence to safety procedures and regulatory standards.
• Promote employee well-being and a safe working environment.

Experience / Qualifications

• Bachelor’s degree or HND in Human Resources, Business Administration, Industrial Relations, or related discipline
• Minimum of 5–8 years experience in HR management, with at least 3 years in a managerial role
• Experience in multi-business or hospitality/retail environments is an advantage
• Professional HR certification (e.g., CIPM, SHRM, HRCI) is an added advantage.

Competencies / Skills:

• Strong leadership and people management skills
• Excellent communication and interpersonal abilities
• Knowledge of labor laws and HR best practices
• Conflict resolution and negotiation skills
• Strategic thinking and organizational development skills
• Strong documentation and administrative skills
• Proficiency in Microsoft Office and HR systems.

Behavioural Qualities / Other Competences:

• High level of integrity, confidentiality, and professionalism
• Strong emotional intelligence and fairness
• Proactive and solution-oriented mindset
• Ability to work under pressure and manage multiple priorities
• Strong organizational and decision-making abilities
• Commitment to building a high-performance culture.