Fresh Vacancies at Avant Facilities Services Limited

Job Description

• We are looking for a competent Computer System Operator / Help desk technician Operator to provide fast and useful technical assistance on computer systems.
• You will answer queries on basic technical issues and offer advice to solve them.

Job Functions / Responsibilities

• Serve as the first point of contact for customers seeking technical assistance over the phone or email.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process.
• Operate and register company information on the system software.
• Direct unresolved issues to the next level of support personnel.
• Provide accurate information on IT products or services.
• Record events and problems and their resolution in logs.
• Follow-up and update customer status and information.
• Pass on any feedback or suggestions by customers to the appropriate internal team.
• Identify and suggest possible improvements on procedures.

Requirements / Qualifications

• B.Sc / BA in IT, Computer Science, or relevant field.
• Tech-savvy with working knowledge of automation software operations and databases control.
• Good understanding of computer systems.
• Ability to diagnose and resolve basic technical issues.
• Proficiency in English.
• Excellent communication skills.
• Customer-oriented and cool-tempered.

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Job Brief

• We are looking for an ambitious and energetic Business Development Manager to champion our clientele / market expansion. Selected candidate will be the front of the company and is expected to have the dedication to create and apply an effective sales strategy.
• The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Job Functions / Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company's products/services addressing or predicting clients' objectives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.
• Develop entry level staff into valuable salespeople.

Requirements / Qualifications

• Proven working experience as a business development manager, sales executive, or a relevant role
• Proven sales track record of KPI delivery in related field.
• Experience in customer support is an added advantage.
• Proficiency in MS Office.
• Proficiency in English.
• Market and Industry knowledge is highly required.
• Communication and negotiation skills is highly required.
• Ability to build rapport.
• Time management and planning skills
• B.Sc. / BA in Business Administration, Marketing, or relevant field.
• Candidate must have 5-6 years experience in business development or related field.

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Job Discription

• Creating copies to disseminate the company’s core message to target audience.
• Brainstorming visual and copy ideas with other members of the creative team.
• Writing and presenting business proposal copies to Management
• Modifying and creating copies for social media post and advert publications.
• Overseeing the writing of all copies for the company’s brands
• Hold pitch meetings with prospective clients to market our service offering.

Job Requirements

• BSc in English, Journalism or related field
• 3 years of experience in a writing related space
• Candidate should be comfortable with hitting daily deadlines
• Candidate must be skilled in writing clear, concise, and grammatically correct copy
• Understand the different language styles that appeal to various target markets
• Candidate should appreciate and assimilate constructive criticism
• Candidate should be able to work under pressure and manage workloads effectively
• Candidates should be self-starters and detail-oriented
• Enjoy working as part of a team
• Candidate should be strategic thinkers