Head of Operations at Mezovest Limited

JOB OVERVIEW:

As the Head of Operations, you will be responsible for leading and directing the operational activities of the organization, including production, logistics, supply chain, quality control, and customer service. Your role involves developing strategies, implementing policies, and optimizing processes to enhance productivity, profitability, and customer satisfaction.

DUTIES AND RESPONSIBILITIES 

• Constantly analyse and evaluate the challenges and constraints of end-to-end supply chain and support department manager in developing and operationalizing a plan to eliminate or minimize their impact.
• Focus on transport economics, min/max load balances and inventory optimization, by using analytical models and tools.
• Organize, manage, track and balance physical product movements based on the supply and demand plan, ensure timely delivery of product
• Optimize operational execution within limits, in terms of both cost minimization and margin maximization.
• Assess the risks pertaining to the execution and mitigate them in coordination with involved parties. Collaborate with sales, marketing, and finance teams to forecast demand, plan supply schedules, and manage resources effectively.
• Manage product quality parameters/specifications to both ensure compliance with contractual terms as well as maximize profitability.
• Stay abreast of industry trends, market conditions, and technological advancements to inform operational strategies and maintain competitiveness.
• Mentor, coach, and develop team members, providing guidance, support, and opportunities for professional growth and advancement.
• Schedule, supervise and manage movement of products that involve different complexities.
• Ensure that all necessary operational information is passed on time and documentary requirements are met.
• Deal with problems ensuring that they are managed professionally and optimally for our trading business.
• Ensure that all operational data is updated on the appropriate software in timely and accurate manner, facilitating up-to-date and accurate information flow.
• Support post-deal activities like settlements, customs clearance, demurrage, claims etc.
• Be responsible for daily updating/ monthly reconciling of inventory/dispensed products and adhering to end of month processes.
• Manage a solid networking foundation amongst key internal and external contacts, including but not limited to suppliers, customers, and logistical service providers.
• Provide regular reports, updates, and presentations to senior management and stakeholders on operational performance, initiatives, and achievements.
• Provide back-up coverage to other team members as outlined by line manager for coverage planning.
• Carry out any other reasonable and lawful request directed by the Management.
• Maintain and ensure confidentiality at all times.
• Represent the company in a positive and professional manner.
• Adhere to the company’s rules, regulations, procedures and policies at all times.

EDUCATION

• Bachelor’s degree in Business, Commercial, Logistics, Economics or related field.
• Master’s degree in related field is an advantage.

EXPERIENCE

• 6+ years in commodities trading business and trading operations within the same product portfolio, preferably with experience in the same role.

KNOWLEDGE

• Comprehensive in Supply Chain (Products, Logistics, Processing).
• Practical in Trading.

ABILITIES

• Proactive planning & organizing.
• Analytical.
• Attention to details.     
• Customer focus.
• Negotiation.     
• Teamwork.
• Communication (oral and written). 
•  Collaboration.
• Work under pressure.   
• Manage multiple priorities.
• Problem solving.

WORKING CONDITIONS

• Physical Effort: Minimal
• Work Environment: Office.
• Working schedule: As per the company’s policy.