Fresh Jobs at Wells Royale Hotel

Job Summary

• We are seeking a detail-oriented Accountant to manage financial reporting, revenue reconciliation, and cost control for Wells Royale Hotel. The ideal candidate will ensure accuracy in all accounting processes and support compliance with financial standards. Strong analytical and hospitality finance skills are required.

Job Responsibilities

Financial Accounting & Reporting

• Prepare daily, weekly, and monthly financial reports for management.
• Maintain accurate general ledger entries and reconciliations.
• Manage accounts payable, accounts receivable, and cashbook.
• Oversee proper posting of all revenue streams from PMS, POS, and other outlets.
• Produce monthly financial statements and variance analysis reports.

Revenue Control & Audit

• Review and verify daily revenue reports from Front Office, Restaurant/Bar, Spa, Laundry, and Events.
• Reconcile room revenue, food & beverage revenue, taxes, and service charges.
• Work with the Night Auditor to validate postings and correct discrepancies.
• Review and approve discounts, refunds, complimentary items, and voided bills.

Cash & Bank Management

• Conduct daily cash reconciliation with cashiers and front desk.
• Handle bank deposits, withdrawals, and reconcile bank statements.
• Enforce strict cash-handling protocols across departments.

Cost Control & Budgeting

• Track and analyze hotel expenses, report unusual variances.
• Support procurement and stores with cost-control structures.
• Assist in annual budgeting and monthly forecasting.
• Monitor payroll-related expenses and verify payroll accuracy.

Compliance & Internal Controls

• Ensure compliance with Nigerian accounting standards and regulations.
• Prepare audit schedules and support internal/external audits.
• Implement and enforce financial internal controls to safeguard hotel assets.
• Ensure timely remittance of VAT, PAYE, WHT, and pension obligations.

Systems & Administration

• Maintain proper digital and physical financial documentation.
• Ensure accurate integration between PMS, POS, and accounting software.
• Liaise with suppliers, auditors, banks, and regulatory agencies when required.

Requirements

Education

• BSC or HND in Accounting, Finance, Economics, or related field.
• Professional certification (ICAN/ACCA) is an added advantage.

Experience

• 3–5 years of accounting experience.
• Previous experience in a 4-star or 5-star hotel is an added advantage.
• Strong proficiency with PMS/POS systems and accounting software.

Skills

• Strong analytical and numerical accuracy.
• Proficiency in Excel and bookkeeping tools.
• Excellent communication, integrity, and attention to detail.
• Ability to work under pressure and meet deadlines.

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Job Summary

• We are looking for a professional Human Resource Manager to oversee recruitment, staff development, and HR administration at Wells Royale Hotel.
• The ideal candidate will promote a productive work environment, ensure policy compliance, and support departmental performance. Strong communication and HR leadership skills are essential.

Job Responsibilities
Recruitment & Talent Acquisition:

• Lead the full recruitment cycle: job design, posting, screening, interviewing, selection, and onboarding.
• Develop recruitment strategies to attract skilled hospitality professionals.
• Maintain an updated talent pool and succession planning structure for key roles.

HR Leadership & Strategy:

• Develop and implement HR policies that support the hotel’s strategic goals.
• Advise management on HR standards, industry trends, and workforce planning.
• Ensure the HR department operates efficiently and delivers high-quality support across all units.

Employee Relations & Welfare:

• Foster a positive, professional, and productive work environment.
• Manage staff grievances, conflict resolution, and disciplinary procedures in a fair and timely manner.

• Oversee employee welfare, engagement programs, and workplace culture initiatives.

Performance Management:

• Lead the performance appraisal system; ensure KPIs, evaluations, and reviews are executed properly.
• Coach department heads on performance improvement and staff development.
• Identify high-performing staff and create growth pathways.

Training & Development:

• Assess training needs across departments and coordinate relevant programs.
• Organize workshops, onboarding programs, and continuous staff development initiatives.
• Track training impact and ensure employees meet hospitality standards.

HR Administration & Compliance:

• Maintain accurate and confidential employee records and HR documentation.
• Ensure compliance with Nigerian labour laws and hotel HR standards.
• Oversee onboarding, confirmation, promotions, disciplinary actions, and exit procedures.
• Prepare HR analytics and reports for management decision-making.

Compensation, Payroll & Attendance Oversight:

• Validate payroll inputs and collaborate with Accounts for accurate monthly payroll.
• Oversee attendance management, leave administration, scheduling, and manpower planning.
• Review compensation structures to promote fairness and competitiveness.

Health, Safety & Workplace Compliance:

• Support implementation of workplace safety standards and staff wellness initiatives.
• Ensure the hotel complies with all HR, safety, and labour regulations.

Requirements

Education:

• BSc or HND in Human Resources Management, Business Administration, or related field.
• Professional HR certification (CIPM, SHRM, HRCI, etc.) is a strong advantage.

Experience:

• 4 - 7 years HR experience, with at least 2 years in a supervisory or managerial role.
• Prior HR experience in a hotel or hospitality environment is highly preferred.
• Strong knowledge of Nigerian labour laws, HR best practices, and hotel staffing structures.

Skills:

• Excellent leadership, communication, and interpersonal skills.
• Strong conflict management and problem-solving abilities.
• High emotional intelligence and confidentiality.
• Proficiency in Microsoft Office and HR management software.
• Ability to manage multiple priorities and work under pressure.

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Job Summary

• We are seeking an experienced and strategic General Manager to lead overall hotel operations at Wells Royale Hotel. The ideal candidate will ensure exceptional guest satisfaction, drive profitability, and maintain 4-star service standards. The role requires strong leadership, financial acumen, and hands-on hospitality experience.

Job Responsibilities

Leadership & Strategic Management

• Provide overall leadership and strategic direction for hotel operations.
• Develop business strategies to drive revenue, profitability, and guest satisfaction.
• Lead and supervise all hotel departments.
• Ensure operational efficiency aligned with the hotel’s vision and 4-star service standards.

Operational Oversight

• Oversee daily hotel operations to ensure smooth functioning across all units.
• Establish and enforce standards for service quality, hygiene, safety, and brand consistency.
• Coordinate with department heads to ensure efficient workflow and issue resolution.
• Conduct regular facility inspections to maintain property standards.

Financial Management

• Work with the account department to develop budgets, forecasts, and financial plans.
• Monitor revenue performance, costs, and profit margins across departments.
• Oversee financial controls, audit readiness, and compliance with financial procedures.
• Approve major expenditures and review financial reports for informed decision-making.

Guest Experience & Quality Control

• Ensure exceptional guest satisfaction through high service standards and attention to detail.
• Respond to escalated guest issues professionally and implement corrective actions.
• Monitor guest feedback, online reviews, and reputation platforms to maintain a strong brand image.

Human Resource Leadership

• Provide mentorship and direction to management staff and supervisors.
• Participate in recruitment of key staff and ensure proper workforce planning.
• Promote a positive work culture, staff training, and continuous development.
• Implement performance management systems and reward structures.

Sales, Marketing & Business Development

• Collaborate with the Sales & Marketing team to drive occupancy, events, and F&B revenue.
• Identify new business opportunities and partnerships.
• Represent the hotel at industry events, corporate meetings, and community engagements.

Compliance, Safety & Risk Management

• Ensure compliance with hospitality regulations, government policies, and hotel standards.
• Uphold health and safety protocols, emergency procedures, and property security.
• Mitigate operational risks and ensure readiness for audits and inspections.

Requirements

Education

• BSC or HND in Hospitality Management, Business Administration, or a related field.
• Professional hospitality certification (ITPN, AHLEI (CHA), City & Guilds, NIHOTOUR) is an added advantage.

Experience

• 7–10 years hospitality experience with at least 3 years in a senior management role.
• Prior experience as a General Manager or Deputy General Manager in a 4-star or 5-star hotel is highly preferred.
• Strong background in hotel operations, financial management, and guest services.

Skills

• Exceptional leadership and people management abilities.
• Strong financial acumen and decision-making skills.
• Excellent communication, negotiation, and interpersonal skills.
• High emotional intelligence, professionalism, and integrity.
• Ability to multitask, handle pressure, and maintain calm in high-demand situations.
• Proficiency in PMS, POS systems, and Microsoft Office suite.