Fresh Jobs at Reliance HMO

We're seeking a driven and results-oriented Telesales Officer who will play a key role in promoting sales of our innovative Health insurance product. Your responsibilities will include prospecting, qualifying leads, educating potential customers on product benefits, and closing deals.

Responsibilities include:

• Conduct outbound calls daily to assigned leads, qualify prospects using predefined criteria, and schedule follow-ups to maintain consistent engagement.
• Clearly communicate the value of our health insurance plans, explaining benefits such as hospital coverage, wellness packages, and affordability in simple, relatable terms.
• Understand each prospect’s health coverage needs and pain points, and recommend the most suitable plan that addresses their specific situation.
• Guide leads through the entire enrollment process, from first call to account activation, ensuring a seamless customer journey.
• Document every customer interaction and update CRM systems in real time to ensure accurate tracking of pipeline progress.
• Re-activate leads who previously showed interest but didn’t convert, using personalized messages based on past conversations.
• Work with marketing to provide feedback on lead quality, campaign effectiveness, and customer objections to help refine messaging.
• Stay updated on HMO plan changes, competitor offerings, and regulatory guidelines in order to address customer objections with confidence.

Requirements

• Minimum of 2 years of experience in telesales or a similar sales role. 
• Proven track record of exceeding sales targets. 
• Excellent communication and interpersonal skills, with the ability to build rapport with customers over the phone. 
• Strong presentation and negotiation skills. 
• In-depth understanding of the challenges faced by small businesses (a plus). 
• Proficiency in CRM software and sales tools (a plus) 
• A passion for technology and a strong desire to learn about new solutions. 
• Self-motivated, results-oriented, and able to work independently. 
• Excellent time management and organizational skills. 

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• We’re looking for a Senior Online B2B Sales Associate to help drive the acquisition of clients through online sales channels. This role focuses on generating and qualifying leads, executing digital outreach campaigns, supporting prospective clients through their decision-making process, and helping improve how we convert leads into customers across our online journey.
• If you’re confident in your ability to sell, communicate value, and own the digital sales process, this is a great opportunity to step into a more senior role.

Here are your key responsibilities:

• Manage and qualify inbound and outbound leads from digital campaigns, referrals, and website traffic.
• Engage prospective clients via email, phone, and chat to understand their needs and present our offerings clearly and persuasively.
• Support prospects throughout the buying journey, from initial contact to conversion.
• Track and update lead activity, engagement, and pipeline status in Zoho CRM.
• Identify opportunities to improve lead qualification, conversion, and digital sales engagement.
• Collaborate with teams like Growth, Product, and Customer Success to align messaging and improve the online sales experience.
• Share feedback from prospects to help improve our offerings, communications, and sales processes.

Requirements

• At least 6 months at Reliance Health with satisfactory performance in your most recent appraisal.
• Prior involvement in lead generation, sales outreach, or customer engagement activities will be a plus.
• Comfortable using CRM tools (especially Zoho) or able to learn them quickly.
• Strong communication, persuasion, and follow-up skills.
• Proven ability to hit activity-based targets and follow through on tasks.
• Familiarity with B2B sales or digital product selling is an added advantage.
• A growth mindset and strong interest in advancing within sales or business development.

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• We are currently seeking a dynamic Manager, Financial Planning & Analysis to enhance our financial strategies and drive innovative solutions. In this role, you'll be pivotal in shaping our financial planning and analysis functions, contributing to our mission of delivering accessible, quality healthcare with a vibrant global team. The ideal candidate will have a strong background in financial analysis, exceptional analytical skills, and the ability to communicate complex financial information effectively.

As Manager, Financial Planning and Analysis, you will be required to: 

• Lead the annual budgeting and quarterly forecasting processes, ensuring alignment with company goals and objectives.
• Develop and maintain financial models to support strategic planning, including long-term financial projections and scenario analysis.
• Analyze financial performance and variances against budget and forecast, providing insights and recommendations to senior management.
• Prepare and present financial reports, including monthly and quarterly business reviews, to executive leadership and stakeholders.
• Collaborate with cross-functional teams to develop and track key performance indicators (KPIs) and operational metrics.
• Conduct ad-hoc financial analysis to support business initiatives, investment decisions, and cost optimization efforts.
• Monitor industry trends and competitor performance to provide relevant financial insights and benchmarking.
• Ensure compliance with financial policies, procedures, and internal controls.

Requirements

• Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred.
• Minimum of 7 years of experience in financial planning and analysis, corporate finance, or a related field.
• Strong proficiency in financial modeling, data analysis, and forecasting techniques.
• Excellent knowledge of financial systems, ERP software, and advanced Excel skills.
• Exceptional analytical, problem-solving, and critical-thinking abilities.
• Strong communication and presentation skills, with the ability to convey complex financial information to non-financial stakeholders.