Fresh Jobs at Link Credit

Location: Ogba, Lagos

Job Description

• We are looking for a well-spoken Telesales Executive to be responsible for selling loan products over the telephone.
• The Telesales Executive responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information and reactions.
• A successful telesales executive must have excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.

Responsibilities

• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Meeting sales quotas.

Eligibility

• Candidates should possess a Bachelor's Degree
• Minimum 6 months experience in a customer service or Telesales role (Experience in a fintech/financial services is an advantage).
• Must be able to communicate fluently in English (Ability to speak pidgin or either of the local languages(yoruba, Igbo, Hausa) is an added advantage)
• Must be available to resumeas soon as possible.
• Qualified persons should complete the application form via the attached link.

Job Requirements:

• Excellent communication skills.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• Good sales ability.
• Working knowledge of relevant computer software.
• Excellent interpersonal and problem-solving skills.
• The ability to handle rejection and stress in soliciting customers.

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Location: Ogba, Lagos

Job Description

• Relevant telemarketing quality control work experience.
• Proficient in the use of Office software (PPT, Excel, etc.), with certain data processing and document editing skills
• Have good communication skills and team spirit.

Job Responsibilities

• Summarize issues according to the quality control rules and standards for quality inspection of front-line tele sales records, control the risk awareness of tele sales, and timely feedback
• The daily sampling process of the problems that arise in a timely manner, effective answer the feedback and consultation of tele sales, and urge tele sales to improve the quality control problems that arise in the call
• Do a good job of reconciling the workload of tele sales, and send daily, weekly and monthly reports on time
• Optimize the quality control standard by combining the quality control results, and provide effective suggestions to the whole tele sales team level
• Assist the team in rountine research and data analysis.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 1 - 3 years work experience.

Interested and qualified candidates should send their CV to: ericvstahr@linkcredit.ng using the Job Title as the subject of the email.