Fresh Jobs at Global Village Healthcare Initiative for Africa (GHIV Africa)

KEY RESPONSIBILITIES:

• Collaborate with program staff to develop data collection tools, ensuring they align with project indicators and objectives.
• Qualitative data collection (FGD and KII) with beneficiaries.
• Conduct regular data collection in the field, ensuring accuracy, completeness, and timeliness.
• Enter, clean, and manage collected data in designated databases or systems.
• Responsible for data storage and ensure proper data archiving of all reports regarding project activities.
• Work closely with MEAL officer in community sensitization, compilation of feedback and complaints at the field level as well as compliant resolution
• Collaborate with MEAL Coordinator to ensure data quality through routine validation and verification processes.
• Assist in the implementation of project monitoring plans, tracking progress against key performance indicators (KPIs).
• Generate routine and ad-hoc reports on project activities, outputs, and outcomes.
• Support the preparation of data visualizations, graphs, and charts to effectively communicate findings.
• Assist in the design and execution of baseline, midline, and endline evaluations.
• Contribute to data analysis and interpretation during evaluations.
• Collaborate with external evaluators to provide necessary data and insights.
• Assist in the implementation of feedback mechanisms for program beneficiaries and stakeholders.
• Support the collection of beneficiary feedback and complaints, ensuring timely and appropriate responses.
• Collaborate with the MEAL team to organize learning events, workshops, and knowledge-sharing sessions.
• Contribute to lessons learned and best practices documentation for continuous improvement.
• Assist in disseminating program results and learning within the organization and to external partners.
• Proficiency in the use of Kobo toolbox and research.
• Proficient using analysis tool (Excel, SPSS, or Power BI).

Capacity Building:

• Provide training and capacity-building support to program staff and partners on data collection tools and methodologies.
• Help build the capacity of field staff to ensure accurate and consistent data collection.

Ethical Standards and Data Security:

• Adhere to ethical data collection and management practices, ensuring privacy and confidentiality.
• Maintain data security and compliance with relevant data protection regulations.

Qualifications and Skills:

• Bachelor's degree in a relevant field (e.g., social sciences, development studies, statistics).
• Prior experience (1-2 years) in monitoring and evaluation, data collection, or related fields.
• Proficiency in data collection tools, data entry, and basic data analysis.
• Familiarity with database management software and data visualization tools.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Familiarity with humanitarian or development projects is a plus.
• Knowledge of relevant software (Excel, statistical software) is advantageous.
• Fluency in written and spoken English (additional languages may be beneficial).

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Job Purpose:

• The Case Worker will provide individual case management support to vulnerable children and families, particularly survivors of abuse, neglect, exploitation, and violence, as part of GHIV Africa’s integrated Nutrition and Protection intervention. The Case Worker is responsible for identifying at-risk children and caregivers, conducting assessments, developing and implementing case plans, ensuring appropriate referrals, and providing psychosocial support in line with inter-agency and GHIV Africa case management standards.

Key Responsibilities:

Case Identification and Assessment

• Conduct outreach and identify vulnerable children and caregivers through protection screening and nutrition activities.
• Conduct comprehensive assessments of protection needs, risks, and strengths of the child and caregiver using GHIV Africa’s standardized tools.

Case Planning and Management

• Develop and implement individualized case plans in collaboration with the child, caregiver, and relevant service providers.
• Provide direct support (e.g., psychosocial support, follow-up on referrals) and coordinate multi-sectoral services such as MHPSS, nutrition, education, health, and legal aid.
• Ensure proper case closure in line with minimum standards and documentation procedures.

Referral and Service Coordination

• Maintain updated service mapping and referral pathways for health, nutrition, GBV, education, and legal support services.
• Ensure timely and confidential referrals of cases to appropriate service providers and follow up to ensure service delivery.
• Support nutrition teams in referring protection cases, especially those identified during treatment of MAM/SAM and IYCF counseling.

Documentation and Confidentiality

• Maintain accurate, up-to-date, and confidential case files using GHIV Africa’s case management tools and database.
• Ensure data protection and confidentiality are strictly maintained, following GHIV Africa and donor safeguarding standards.
• Participate in case review meetings and submit regular progress reports to the Case Management Supervisor.

Psychosocial Support and Child Participation

• Provide age-appropriate psychosocial support through one-on-one and group sessions.
• Facilitate safe spaces and structured recreational activities to promote psychosocial well-being.
• Ensure children and families are meaningfully involved in decisions affecting their lives.

Community Engagement and Awareness

• Support the implementation of awareness-raising and community sensitization activities on child protection, GBV, nutrition, and safeguarding.
• Liaise with community leaders, caregivers, and child protection committees to promote safe environments for children.

Coordination and Capacity Strengthening

• Participate in internal trainings and weekly case management supervision sessions.
• Support capacity building of volunteers or community-based protection structures when needed.

Required Qualifications and Experience:

• Diploma or Bachelor's degree in Social Work, Psychology, Health, Nursing, Education, or related field.
• At least 1–2 years of experience in child protection, case management, or social work, preferably in humanitarian settings.
• Knowledge of protection issues affecting children and caregivers in conflict-affected areas, especially in Northeast Nigeria.
• Knowledge of community-based child protection approaches, preferably including experience in participatory approaches (PRA/PLA) and child participation methodologies.

Core Competencies:

Case Management Knowledge and Skills

• Solid understanding of case management principles, including best interest determination, confidentiality, informed consent, and Do No Harm.
• Experience using assessment and planning tools to support children and caregivers.

Child Protection and Safeguarding

• Understanding of child protection risks in emergencies, including GBV, child labor, neglect, and psychosocial distress.
• Commitment to GHIV Africa’s Safeguarding Policy and Child Protection Minimum Standards (CPMS).

Communication and Interpersonal Skills

• Strong listening and empathy skills, with the ability to work with survivors of trauma and vulnerable populations respectfully and professionally.
• Ability to communicate clearly with children, families, and community members in a culturally sensitive manner.

Problem-Solving and Adaptability

• Ability to respond to challenging situations and make decisions in stressful, fast-paced environments.
• Flexibility to work in hard-to-reach areas and adapt approaches to evolving needs.

Coordination and Teamwork

• Ability to collaborate with nutrition, MHPSS, and protection teams for cross-referrals and integrated support.
• Willingness to participate in joint field visits and multidisciplinary response efforts.

Confidentiality and Ethical Conduct

• High level of integrity and respect for confidentiality when handling sensitive case information.
• Demonstrated commitment to ethical service delivery and child-centered programming.

Preferred:

• Fluency in Hausa, Kanuri, Fulfulde, or other local languages in Borno and Adamawa is highly desirable.
• Experience working with children with disabilities and survivors of GBV.
• Familiarity with digital case management systems or mobile data collection tools

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Job Purpose:

• The Generalist – Programme Management will play a cross-functional role in supporting the planning, implementation, and monitoring of GHIV Africa’s projects cutting across Nutrition, Education, and Protection programs. He/she will work closely with the education manager, nutrition manager and protection/gender specialist in carrying out seamless implementation in Borno, Adamawa and Yobe State. The Generalist will work with field teams, technical specialists, and partners to ensure quality program delivery, compliance with donor standards, and the integration of gender and protection principles into all stages of the project cycle.

Key Responsibilities:

Program Planning and Implementation

• Support the design and implementation of GHIV Africa’s programs particularly in nutrition, education and protection.
• Work with project staff to ensure timely and quality delivery of project outputs, including awareness sessions, safe space activities, protection assessments, and referral services.
• Assist in coordinating capacity-building workshops for staff, volunteers, and community members on GHIV Africa projects.

Monitoring and Evaluation

• Assist in monitoring program indicators related to protection and gender, including data collection, beneficiary tracking, and documentation of project results.
• Support the MEAL team in ensuring that gender and protection indicators are integrated into data collection tools and reflected in reports.
• Participate in field visits, program quality checks, and beneficiary feedback mechanisms.

Community Engagement and Empowerment

• Support the implementation of community-based protection mechanisms, women’s committees, and youth-led advocacy activities.
• Facilitate inclusive community dialogues and outreach efforts that promote GHIV Africa’s programs across the BAY states.
• Encourage the active participation of persons with disabilities, adolescent girls, and marginalized populations in program planning and implementation.

Coordination and Partnership

• Participate in protection and gender sector coordination meetings at the field level.
• Support partnerships with government agencies, women-led organizations, community-based groups, and other stakeholders to enhance service delivery and referral networks.
• Coordinate with other program sectors (education, nutrition, livelihoods, WASH) to integrate protection and gender equality across interventions.

Compliance and Safeguarding

• Support the integration and application of GHIV Africa’s safeguarding policy and compliance standards across Nutrition, Education, and Protection project activities.
• Monitor adherence to sector-specific standards and principles—such as “Do No Harm”, informed consent, confidentiality, child-friendly and inclusive approaches—within all relevant interventions.
• Ensure timely reporting and documentation of any incidents or violations related to safeguarding, program quality, or compliance, in line with GHIV Africa’s protocols across all sectors

Documentation and Reporting

• Prepare timely activity reports, success stories, case studies, and input for donor and internal reports.
• Maintain accurate records of project activities, training sessions, and outreach activities.
• Ensure learning, achievements, and challenges are documented and shared internally for program improvement.
• Support the departmental heads in report writing, reviews and presentation of findings.

Required Qualifications and Experience:

• Bachelor's degree in Social Sciences, Gender Studies, Law, Psychology, International Development, or a related field.
• 2–3 years of relevant experience in protection, gender-based violence, women’s empowerment, or gender mainstreaming, preferably in a humanitarian or development context.
• Demonstrated experience working with community-based approaches and participatory methods.
• Familiarity with protection principles and minimum standards (e.g., IASC GBV Guidelines, CPMS, Sphere Standards).

Core Competencies:

Gender and Protection Knowledge

• Sound understanding of gender dynamics, GBV, child protection risks, and protection in emergencies.
• Ability to support gender analysis and incorporate findings into program design and delivery.

Program Management Support

• Knowledge of project cycle management, basic budgeting, activity planning, and results-based reporting.
• Ability to track outputs and coordinate among cross-sectoral teams.

Community Engagement and Communication

• Strong facilitation and interpersonal communication skills for engaging with communities and vulnerable groups.
• Ability to listen actively and communicate protection messages in a culturally sensitive way.

Monitoring and Evaluation

• Experience supporting monitoring efforts, using tools like beneficiary feedback forms, attendance sheets, and service tracking logs.
• Basic skills in data collection, analysis, and reporting for protection and gender indicators.

Problem-Solving and Adaptability

• Flexibility and adaptability to evolving program needs and humanitarian contexts.
• Resourcefulness in resolving implementation challenges in complex field environments.

Ethical Conduct and Safeguarding

• Strong commitment to upholding protection principles, child safeguarding, and accountability to affected populations.
• Ability to identify and report protection concerns appropriately.

Collaboration and Coordination

• Ability to work with diverse teams, partners, and community actors in a respectful and inclusive manner.
• Skilled in maintaining constructive relationships with local authorities and service providers.

Preferred:

• Fluency in English and at least one local language (e.g., Hausa, Kanuri, Fulfulde).
• Experience working with adolescent girls, persons with disabilities, and displaced populations.
• Prior experience with donor-funded projects (e.g., UNICEF, ECW, UNFPA, EU).

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Job Summary:

• The HR Responsible role is responsible for delivering end-to-end human resource management services that support the unique dynamics and challenges of technical functions in GHIV Africa HR department. The ideal candidate is adept at understanding technical roles and competencies, aligning talent strategies with GHIV Africa strategic plan, organization goals, and creating a high-performing, engaged, and compliant workforce environment.
• This position requires a deep understanding of organizational structures, technical talent dynamics, labor regulations, humanitarian principles, donor requirements, HR best practices, and GHIV Africa values.

Key Responsibilities:

Talent Acquisition & Workforce Planning

• Partner with technical leaders to develop annual and quarterly workforce plans based on organization projections and project requirements.
• Support the HR Manager in executing transparent recruitment processes, including posting job ads, screening applications, scheduling interviews, and preparing employment contracts
• Support the HR Manager in the design and coordination of structured interview processes, including technical assessments and panel interviews.
• Manage the candidate pipeline using ATS (Applicant Tracking System) and ensure a seamless hiring process.
• Lead pre-boarding and onboarding programs, for new staff, ensuring alignment with GHIV Africa's values, policies, and operational procedures

Performance Management & Career Development

• Collaborate with departmental team leads to define technical performance indicators and track individual KPIs and OKRs.
• Drive the mid-year and annual appraisal cycles, providing training to managers on feedback and evaluation.
• Support succession planning and career progression frameworks GHIV Africa staff, including role leveling and competency mapping.
• Identify high-potential employees and coordinate participation in Ambassadors for the World - GHIV Africa certification programs and leadership development tracks.
• Track training effectiveness through feedback and performance improvement metrics.

Employee Relations & Retention

• Provide first-line support to staff on HR-related issues and escalate complex matters to the HR Manager.
• Support the HR Manager in conducting one-on-one check-ins and team feedback sessions to address engagement and cultural concerns.
• Drive retention initiatives focused on technical employees, such as recognition programs, mentorship schemes, and innovation awards.
• Support conflict resolution through structured investigation, mediation, and action planning.
• Support grievance, disciplinary, and conflict resolution processes as guided by the HR Manager.

HR Administration & Compliance

• Maintain accurate employee data in HRIS, including job titles, compensation, performance, leave, timesheets, and contract status.
• Coordinate with Finance on payroll for variable components like bonuses, and overtime for GHIV Africa
• Ensure policies related to remote work, security protocols, and safety standards are followed in GHIV Africa operations.
• Ensure all HR processes are implemented in compliance with national labor laws, GHIV Africa’s HR policies, and donor requirements.
• Support internal and external HR audits, including HR compliance documentation in line with donor requirements.

Organizational Development & Culture

• Work with senior leadership to shape a workplace culture that values innovation, continuous improvement, and accountability.
• Design and deliver employee engagement surveys specific to the needs of GHIV Africa staff.
• Support the HR Manager to promote DEI (Diversity, Equity, Inclusion) programs within GHIV Africa and ensure fair practices in recruitment and promotions.

Reporting & Analytics

• Develop dashboards to track recruitment metrics (e.g., time-to-hire, cost-per-hire), attrition, training hours, and diversity ratios.
• Contribute and provide HR data-driven insights, monthly and quarterly reports to executive management and donors.

Qualifications & Skills:

Education:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, Industrial Psychology, or a related field.
• Additional qualifications or certifications in HR (e.g., PHR, SHRM-CP, CIPD) are preferred.

Experience:

• 3–6 years of experience in a full-spectrum HR role, preferably supporting technical departments.
• Proven experience managing HR functions in a technical/engineering/IT/manufacturing environment.

Technical Knowledge:

• Understanding of technical job families (software development, QA, IT support, production, automation, etc.).
• Familiarity with technical stacks and basic terminologies used in engineering and IT (a plus but not mandatory).
• Experience with HR systems such as SAP SuccessFactors, Workday, BambooHR, or Zoho People.

Core Competencies:

• Strong interpersonal and communication skills to interact with technical and non-technical stakeholders.
• High attention to detail and ability to work with sensitive data confidentially.
• Problem-solving mindset with the ability to manage multiple priorities.
• Proactive, adaptable, and capable of working independently in a fast-paced, technical work culture.

Key Relationships:

• Reports to: HR Manager / Head of HR
• Works closely with: Department Heads (Engineering, IT, Production), Finance, Admin, and Legal
• External: Recruitment agencies, training vendors, labor consultants