Fresh Jobs at Eclat Human Resource Consulting

Department: Administration

Industry: Hospitality

Report To: General Manager

Slot: 1

Key Responsibilities

We seek a front office manager who can deliver or is willing to learn how to deliver on the following:

• Responsible for the running of the front desk by hiring and training all front desk agents and leading by example
• Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines
• Assist in the development and monitoring of the budget to provide top quality customer service
• Schedule the front office staff and supervise workload during shifts
• Act as liaison between the General Manager and staff
• Answer phone inquiries, direct calls, and provide basic information
• Communicate changes in an order process to relevant parties.
• Ensure that health and safety regulations are followed upon entry.
• Support the CEO or executive team’s vision and process ideals.
• Ensure staff working on processes are happy and operating efficiently.
• Support all functions of the business to work together.
• Monitor compliance to the standard processes.
• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization.

Education and Work Experience:

• BSC in management or related field.
• Minimum of 7 years’ experience in a supervisory/ operations role.
• Must have at least 4 years’ experience in the industry.
• Customer service/ relations certification is an added advantage
• Proficiency in Microsoft office suites (Word, Excel, and Power point).
• High level of experience with top brands in the hospitality Industry.
• Experience in Operations and supervisory positions.
• International experience in the industry is an added advantage.

Requirements:

• Knowledgeable in hospitality standards
• Strong computer literacy
• Attention to details and procedures.
• Ability to liase and communicate with clients directly.
• Familiar with administrative software
• Strong reporting skills.
• Good negotiation skills.
• Excellent verbal and written communication skills
• Excellent customer service with a client focus
• Effective team management
• Ability to prepare reports monthly.
• Displays integrity - transparency in dealings with management, staff, and other individuals that you may encounter.
• Exceptional interpersonal and communication skills, to enable professional interaction within staff and management, both internal and external to the firm.
• A flexible, pro-active approach to work including the ability to prioritize and re-prioritize.
• Leadership management skills- understanding of emotional intelligence.

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INDUSTRY: Travel and tourism

REQUIREMENTS :

• Must be resident in Abuja.
• Must have at least 4 years of experience with visa processing.
• Must have excellent communication skills.
• Must have the ability to multi-task and meet tight deadlines.
• Must be warm and smart looking.
• Must have good negotiation skills.

Email Subject: VPO ABJ

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Department: Administration

Industry: Hospitality

Report To: General Manager

Key Responsibilities

• We seek a human resource manager who can deliver or is willing to learn how to deliver on the following:
• Support the development and implementation of HR initiatives and system.
• Provide counselling on policies and procedures.
• Ability to handle employee relations.
• Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process.
• Coordinate interviews and screening candidates.
• Prepare reports.
• Analyze and monitor leave request and approval.
• Manage payroll, staff benefits and conducts.
• Monitor staff performance and carryout performance management processes (regular performance appraisal).
• Create and implement effective onboarding plans.
• Develop training and development programs.
• Support the management of disciplinary and grievance issues.
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements.
• Communicate in a professional manner via emails and otherwise.
• Review employment and working conditions to ensure legal compliance.
• Develop templates to ease workflow.
• Suggest and advice the management team on various mode of improvements.

Education and Work Experience:

• A degree in Human Resource Management, any social sciences/ management field.
• A master’s in human resource management is an added advantage.
• Minimum of 8 years’ experience as a Human Resource.
• Experience in International Human Resource Management.
• Must have experience in using software and HR management tools.
• Experience in similar position especially top brands in the industry.

Requirements:

• In-depth knowledge of Labour Law.
• Learning and development.
• Leadership skills.
• Employee relations.
• Exceptional interpersonal and communication skills, to enable professional interaction within staff and management, both internal and external to the hotel.
• Ability to prepare work reports, develop and administer template.
• Excellent attention to detail, with the ability to maintain a high level of accuracy.
• A flexible, pro-active approach to work including the ability to prioritise and re-prioritise.
• Ability to work under pressure, manage work stress and take own initiative.
• Ability to deal with sensitive information with discretion and to maintain confidentiality.
• Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel, and PowerPoint.

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Department: Administration

Industry: Hospitality

Report To: General Manager

Key Responsibilities

We seek a facility manager who can deliver or is willing to learn how to deliver on the following:

• Run maintenance in all the equipment and machines at the hotel.
• Oversee and agree on contracts and providers for services including security, parking, cleaning, catering, technology.
• Analyse risk factors in the hotel and advise.
• Supervise multi-disciplinary teams of staff including cleaning, maintenance, grounds and security
• Ensure that basic facilities, such as water and heating, are well-maintained
• Manage budgets and ensuring cost-effectiveness
• Allocate and managing space between buildings
• Ensure that facilities meet government regulations and environmental, health and security standards
• Advise businesses on increasing energy efficiency and cost-effectiveness.
• Oversee building projects, renovations, or refurbishments.
• Draft reports and make written recommendations.

Education and Work Experience:

• Degree in Mechanical engineering / related field (Electrical).
• Experience in similar position at a hospital, hotel, and experience in top brands in the industry.
• Minimum of 7 years’ experience as a Mechanical/ Electrical Engineer.
• Must have experience in repairs/ maintenance of ACs, Generators, plumbing etc

Requirements:

• Excellent attention to detail, with the ability to maintain a high level of accuracy.
• Exceptional interpersonal and communication skills, to enable professional interaction within staff and management, both internal and external to the hotel.
• Ability to work with a team.
• Ability to prepare work reports, develop and administer template.
• A flexible, pro-active approach to work including the ability to prioritise and re-prioritise.
• Ability to work under pressure, manage work stress and take own initiative.
• Ability to deal with sensitive information with discretion and to maintain confidentiality.
• Fair knowledge IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel, and PowerPoint.