Fresh Jobs at Clinton Health Access Initiative (CHAI)

Position Overview

• CHAI is seeking a Program Associate with relevant experience in primary health care delivery and performance optimization to support CHAI Nigeria’s expanding primary health care performance management work in Kaduna and Kano and coordinate a dynamic team with diverse backgrounds.
• This is a challenging, fast-paced and rewarding position. The Program Associate will report to CHAI’s Senior Program Manager PHC Financing and contribute to building out new areas of work for CHAI in response to government requests. He or she will work with key government stakeholders to develop plans and proposals, engage donors, and mobilize resources, operationalize plans and conduct monitoring and evaluation. He or she will be responsible for documenting and sharing learnings with other CHAI Nigeria teams, CHAI’s global health financing and health workforce teams, as well as in-country partners.

Responsibilities

• Provide technical support to the Kano and Kaduna PHC financing teams to design and implement advanced data systems for collecting, analysing, visualizing, and reporting performance data to facilitate informed decision-making and continuous quality improvement.
• Work with the CHAI Performance Management teams in Kano and Kaduna to design interventions to enhance capability, opportunity, & motivation of HCWs, LGA & State Staff to use performance information to drive service delivery improvement.
• Lead the design of rigorous evaluations to measure impact of the performance management on service uptake and quality in the PHCs across Kano and Kaduna States.
• Oversee program implementation in line with grant documents and ensure alignment with Government priorities and accountability to program funders.
• Collaboratively design theories of change and results frameworks and execute program monitoring of work and process evaluation.
• Represent and communicate CHAI’s work both within CHAI and to external partners, funders, and government stakeholders.
• Coordinate the dissemination of CHAI’s learnings from implementation and lead the development of dissemination materials and toolkits using appropriate channels. This includes leading the development of abstracts for submission to conferences, and posters or presentations if invited to present, as well as manuscripts for submission to academic journals. Support uptake of tools and approaches across other CHAI country offices. Engage and build relationships with partners working in similar areas.
• Conducts regular field visits to program states to monitor data quality and provide technical support to the program staff and M&E consultants.
• Support proposal development efforts by identifying gaps and funding opportunities, developing new concepts to secure funding to expand CHAI’s work in this area, and participating in proposal writing, budgeting, review, and submission process.
• Working with the Senior Program Manager, Program Director and Country Director, participate in donor engagement activities and actively map funding opportunities through donor landscaping and relationship building with donors and partners.
• Stay abreast of the evolving primary healthcare strengthening and health financing landscape, in Nigeria, monitoring key trends in the field.
• Support technical health financing learning within the CHAI Nigeria teams by sharing webinars, online courses, and journal articles, and requesting training sessions from the health financing global team and information sharing sessions from other country teams.
• Building capacity of other program staff on cross-cutting hard and soft skills including written and oral communications, work planning and time management, stakeholder management, and problem-solving, by providing written and verbal feedback, mentorship, and providing opportunities to practice.

Any other responsibilities as directed by the Senior Program Manager, Program Director and Country Director

Qualifications

• Bachelor’s degree in medicine, Pharmacy, Economics, Business Management, or related discipline
• A minimum of 5–6 years of professional experience in an analytical/project management position (an advanced degree in Public Health, Health Economics, or Business Administration will be an advantage) including experience in the health sector in low- and middle-income countries
• Strong understanding of M&E principles, methodologies, and public health tools
• Proficiency in data management, analysis, and visualization using statistical software (Excel, Power BI, SPSS, STATA, R)
• Exceptional analytical (qualitative and quantitative), presentation, and communication (written and verbal) skills
• Proven project management abilities, including the ability to prioritize tasks, meet deadlines, and work under pressure
• Entrepreneurial mindset, including working independently, self-motivating, and proposing and implementing new initiatives
• Ability to think strategically, handle ambiguity, and problem-solve in a fast-paced, limited structure, multicultural environment
• Ability to be effective in high-pressure situations, handle multiple tasks simultaneously, and set priorities
• Strong interpersonal skills and proven ability to build relationships in a multicultural environment
• English language fluency.

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Position Overview

• CHAI is seeking a highly motivated and resourceful individual with relevant experience in primary health care delivery and performance optimization as a Program Analyst to support CHAI Nigeria’s expanding primary health care performance management work in Kano and work within a dynamic team with diverse backgrounds. The Program Analyst will report to the Senior Program Manager. He or she will work with key government stakeholders to develop and operationalize plans and conduct monitoring and evaluation. He or she will be responsible for documenting and sharing learnings with other CHAI Nigeria teams, CHAI’s global Health Systems Strengthening as well as in-country partners.

Responsibilities

• Facilitate the redesign of the PHC Performance Management System in Kano, including Conduct of gender responsive Data and PHC Systems Diagnostic Assessment and ideation workshops to develop the optimal gender integrated PHC Performance Management framework
• Provide technical assistance to the SPHCBs to implement the optimal PHC performance management framework, including support for Conducting merit-based selection of State and LGA PHC ISS supervisors and conduct comprehensive training for all selected supervisors and supervision of Bi-monthly facility assessment visits across all apex PHC
• Support the design and implementation of Behavioural Interventions to enhance data use for improved PHC performance management at LGA and state level
• Support the design and implementation of a robust Knowledge Management and Learning Agenda Initiative, including documenting and disseminating program successes and lessons learned, synthesizing them into a range of knowledge materials to ensure effective communication of insights
• Support the Health Insurance Agencies to design and implement innovative approaches for domestic resource mobilization for the VPP program
• Work with KSCHMA and SPHCMB to design and implement targeted demand generation approaches to improve awareness and service utilization among BHCPF/VPP enrollees
• Support the SPHCBs to diagnose and improve the efficiency of the BHCPF retirement and QIP/QBP development and approval processes
• Support KSCHMA to improve the efficiency of referral and claims processing (including optimizing the turnaround time for processing referrals and claims)
• Conduct a comprehensive diagnostic assessment to identify stock out incidents of drugs and commodities covered under the BHCPF benefit package. Analyse the root causes of stock outs across the supply chain and explore potential solutions
• Support the state primary healthcare management board to develop yearly annual operational plans and monitoring processes to improve Sexual and Reproductive Health (SRH) and Primary Healthcare service delivery
• Participate in and sometimes, lead, donor engagement calls including providing regular team updates to CHAI global team colleagues
• Disseminate learnings including through global summits, sessions at conferences, team calls, and development of case studies and
• Stay abreast of the evolving health financing and Primary Health Care landscape, monitoring key trends in the field, and support learning within the country health financing team and across
• Take initiative to identify new opportunities and take on other responsibilities as needed and as requested by the Senior Program Manager and Country Director.

Qualifications

• A medical, business, economics, or relevant degree; A Master’s degree is essential; consulting background is an advantage
• At least 3–5 years of experience, including experience in the health sector in low- and middle-income countries
• Program management experience, working end to end from strategy development to proposal development, through implementation, monitoring and evaluation and reporting, as well as program budgeting and operations
• An ability to write persuasively using evidence and to explain complex concepts to a variety of audiences, including donors and partners as well as senior government officials
• Strong technical and scientific writing skills
• Strong facilitator and oral communicator, able to explain complex concepts to a variety of topics
• Ability to handle multiple tasks simultaneously and quickly adapt to changing environments
• Entrepreneurial attitude, ability to self-motivate and propose new ideas
• Full proficiency of Microsoft Word, Excel and Ability to develop persuasive and sophisticated PowerPoint presentations
• Strong interpersonal skills and proven ability to build relationships in a multicultural environment
• Ability to coach teams and lead performance development initiatives for program team members
• Excellent command of the English language

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Responsibilities

• Conduct in-depth budget tracking and other sources of funding assessments with the Kaduna state teams.
• Facilitate a participatory process of evidence-based costed and phased PHC improvement plan development.
• Support the development and ground-testing implementation of PHC plans within a few initial LGAs/Health facilities to deliver the package of services, including the development of micro-plans to guide the ground-testing.
• Develop evaluation strategies and methods for the evaluation of implementation of PHC improvement plans, and ensure documentation of lessons learned and best practices and course correction.
• Conduct SRMNCH needs assessments and gap analyses to understand the preferences of the vulnerable population to generate evidence on the type of services that should prioritize/included to inform updates to the health benefit package.
• Support the key ministries, departments and agencies to identify, mobilize and increase visibility on external and domestic funds through resource mapping and expenditure tracking to ensure adequate and quality services are provided to enrolled beneficiaries in the health insurance schemes in the state.
• Work with the state governments to design context-specific strategies to expand coverage of state health insurance schemes to informal sector and vulnerable populations.
• Support the state health insurance agency and other key ministries, departments and agencies to define and establish a framework that explicitly prioritizes the needs of the vulnerable groups, women and children in the state.
• Work with CHAI state teams to build the management and organizational capacity of state health insurance agency.
• Support program state to develop and cost Vulnerable Population coverage expansion strategy and ensure and facilitate the inclusion of the plan into the state annual budget/MTEF.
• Support the program intervention design including capacity gap assessments in the health insurance agencies, gaps assessment in the implementation of basic health care provision fund in the state.
• Conduct capacity strengthening activities on Basic Health Care Provision Funds and financial management for the state health insurance agency and the state primary health care board.
• Support the state primary healthcare management board to develop yearly annual operational plans and monitoring processes to improve Sexual and Reproductive Health (SRH) and Primary Healthcare service delivery.
• Support the primary healthcare facilities to efficiently manage capitation funds from the basic health care provision fund and insurance schemes to inform changes in guidance and accountability mechanisms.
• Participate in and sometimes, lead, donor engagement calls including providing regular team updates to CHAI global team colleagues.
• Disseminate learnings including through global summits, sessions at conferences, team calls, and development of case studies.
• Stay abreast of the evolving health financing and Primary Health Care landscape, monitoring key trends in the field, and support learning within the country health financing team and across.
• Take initiative to identify new opportunities and take on other responsibilities as needed and as requested by the Senior Program Manager and Country Director.

Qualifications

We are seeking a proactive and resourceful individual with strong analytical and communication skills for this role. Specific requirements include:

• A Master’s degree with 5–7 years of experience including experience in the health sector in low- and middle-income countries; experience supporting Government public institutions for health is an advantage
• Program management experience, working end to end from strategy development to proposal development, through implementation, monitoring and evaluation and reporting, as well as program budgeting
• Ability to write persuasively using evidence and to explain complex concepts to a variety of audiences including donors and partners as well as senior government
• Strong facilitator and oral communicator able to explain complex concepts to a variety of topics and ideas
• Ability to handle multiple tasks simultaneously and quickly adapt to changing environments
• Entrepreneurial attitude, ability to self-motivate and propose new ideas and solutions
• Full proficiency of Microsoft Word, Excel and PowerPoint
• Strong interpersonal skills and proven ability to build relationships in a multicultural 
• Ability to multitask and to be effective in high-pressure environments
• Excellent organizational and problem-solving skills, and the ability to mentor and coach others.

Advantages

• Experience working in strategy consulting
• Experience working in public health
• Experience working with national and/or sub-national Governments/Ministries of Health in developing

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About the Role

• The Director, Strategy and Operations will work very closely with the Country Director, and senior management team, both as a strategic thought partner and in driving the execution of the organization’s strategic direction, lead the strategy, development, and execution of the Organization in Nigeria as a whole. He/She will have the challenging and exciting responsibility of maintaining a big-picture view of the entire organization and its long-term impact, while also having attention to detail and energy to drive forward execution.
• Reporting to the Country Director, the Director will have a wide-ranging set of expectations, including undertaking key strategic analyses, supporting new initiatives, developing high-priority board and donor content, and driving execution and coordination of top organizational priorities as set by the management team. This is a role for someone who is able and excited to switch seamlessly between getting their hands dirty to get things done across many workstreams while also being able to step back to provide thought partnership on setting big picture organizational strategy, pursuing new opportunities, and troubleshooting challenges. A strong work ethic will be important to succeed in this role

Responsibilities

Strategic Support and Thought Partnership

• Prepare the Country Director and program leaders for high-impact meetings with donors, government officials, and strategic partners, crafting briefings and tracking follow-ups to support relationship-building excellence
• Drive coordination across CHAI for certain donor engagement opportunities, managing submissions and timelines to secure funding that propels CHAI’s mission
• Establish new relationships and foster existing relationships with key development partners, government officials, and professional networks to enhance CHAI Nigeria’s reputation
• Support, build and maintain strong relationships with donors and host country government representatives: This could include representing CHAI at meetings, conferences and workshops, networking with other NGOs, and working with Country Directors and their teams
• Develop compelling donor-facing materials, including proposals and pitch decks, showcasing CHAI’s vision and measurable impact
• Produce regular reports for senior management on business development performance analysis
• Maintain and provide donor intelligence and identify new funding opportunities
• Advise on donor priorities and identify specific opportunities. Identify, pursue and successfully capitalise on funding opportunities among major funders, particularly bilateral and multilateral donors in Nigeria and globally
• Track donor funding trends and priorities within the African region and communicate these to the Program Directors, Director of Programs and Country Director
• Research, analyse and maintain regular register of donor calls for funding applications including tenders, expressions of interest and requests for proposals.
• Advise on potential partnerships with other organisations and agencies and identify specific opportunities: Identify and pursue funding opportunities for CHAI Nigeria – either as a lead agency or subcontractor – among major international agencies operating within the Africa region
• Conduct partner and competitor analysis, negotiate teaming agreements, and lead or participate directly in large value bids developed by consortia.
• Collaborate with CHAI Global teams to communicate, and strategise on new business
  opportunities and approaches in line with CHAI’s global strategy
• Research and produce internal briefs on topics and issues related to new business development (e.g. donor profiles, partner organisation profiles, briefings for meetings and conferences)
• Ensure relevant internal approval processes at different levels are followed on making the decision whether or not to pursue a business opportunity
• Support Program teams in the development of communication materials, including presentations, briefing notes and updates to internal and external stakeholders

Business Development and External Engagement

• Prepare the Country Director and program leaders for high-impact meetings with donors, government officials, and strategic partners, crafting briefings and tracking follow-ups to support relationship-building excellence
• Drive coordination across CHAI for certain donor engagement opportunities, managing submissions and timelines to secure funding that propels CHAI’s mission
• Establish new relationships and foster existing relationships with key development partners, government officials, and professional networks to enhance CHAI Nigeria’s reputation
• Support, build and maintain strong relationships with donors and host country government representatives: This could include representing CHAI at meetings, conferences and workshops, networking with other NGOs, and working with Country Directors and their teams
• Develop compelling donor-facing materials, including proposals and pitch decks, showcasing CHAI’s vision and measurable impact
• Produce regular reports for senior management on business development performance analysis
• Maintain and provide donor intelligence and identify new funding opportunities
• Advise on donor priorities and identify specific opportunities. Identify, pursue and successfully capitalise on funding opportunities among major funders, particularly bilateral and multilateral donors in Nigeria and globally
• Track donor funding trends and priorities within the African region and communicate these to the Program Directors, Director of Programs and Country Director
• Research, analyse and maintain regular register of donor calls for funding applications including tenders, expressions of interest and requests for proposals
• Advise on potential partnerships with other organisations and agencies and identify specific opportunities: Identify and pursue funding opportunities for CHAI Nigeria – either as a lead agency or subcontractor – among major international agencies operating within the Africa region
• Conduct partner and competitor analysis, negotiate teaming agreements, and lead or participate directly in large value bids developed by consortia
• Collaborate with CHAI Global teams to communicate, and strategise on new business
  opportunities and approaches in line with CHAI’s global strategy
• Research and produce internal briefs on topics and issues related to new business development (e.g. donor profiles, partner organisation profiles, briefings for meetings and conferences)
• Ensure relevant internal approval processes at different levels are followed on making the decision whether or not to pursue a business opportunity
• Support Program teams in the development of communication materials, including presentations, briefing notes and updates to internal and external stakeholder

Program Performance Management

• Support the implementation and evaluation of the CHAI’s programs and initiatives in Nigeria
• Review and update the CHAI Nigeria program performance management framework and drive the quarterly review process
• Create tools and processes for goal setting, progress-tracking, resource allocation, etc.
• Identify key Transformational Goals for targeted organizational support and resourcing.
• Coordinate the provision of support to relevant teams for achieving prioritized goals.
• Assist teams in aligning their goals with program strategies, including, but not limited to, tracking the progress of identified ‘Transformational Goals’.
• Evaluate CHAI’s overall programmatic performance. Advise senior leadership on progress towards achieving targets set in the new strategy.
• Map roles and responsibilities across teams to ensure shared accountability.
• Monitor program performance and make necessary adjustments.
• Collaborate with program teams to achieve program goals.
• Supporting the development of knowledge management platforms and dashboards to host PPM-related tools, guidance, and data

Talent Management

• Contribute to staff recruitment and relevant HR processes for building the team for the CHAI Nigeria
• Oversee the creation and implementation of training programs to enhance staff skills, leadership capabilities, and overall professional growth with emphasis on a structured program to build a pipeline of highly skilled entry level staff for CHAI Nigeria
• Develop and manage performance management processes that align with organizational goals
• Design initiatives that improve employee morale and strengthen organizational culture

Special Projects and Other Responsibilities

• Lead key cross-cutting initiatives, addressing organizational gaps and driving high-impact projects forward.
• Enhance internal communications and employee engagement, partnering with the Country Director to deliver engaging updates and host impactful all-hands calls.
• Any other responsibility assigned by the Country Director

Qualifications

Education:

• Master’s degree (MBA, MPP, MPA, or MA in International Development or equivalent)

Experience:

• Minimum of 10 years of progressive experience, including at least 4 years in strategy/management consulting
• Experience in a fast-paced, results-oriented work environment
• Must have international experience or strong understanding of challenges facing the international development sector; Experience working in or supporting low- and middle-income countries is preferred
• Demonstrated experience gained in international development, preferably for a multi-country international organisation. This could include managing, implementing and/or supporting international development programmes.
• Successful track record of securing multiple high-value projects/contracts from bilateral and multilateral donors, trusts and foundations. Specific experience securing significant funding from donors such as USAID, the Global Fund, GAVI, EU, FCDO, GAC, BMGF, CIFF and other new donors.
• Significant expertise in all areas of new business development including strategy, forging partnerships including negotiating teaming agreements, project design, logframe development, proposal writing, budget development, managing donor and other partner (e.g. NGOs) relationships and project reporting. This includes developing complex technical/narrative and cost proposals.
• Experience developing proposals and pitches (e.g., in a fundraising or development function in the social impact space; in business development in consulting; raising capital in a startup) is an advantage

Skills:

• Must have international experience or strong understanding of challenges facing the international development sector
• Must possess the ability to review and analyze data, and ask the right questions
• Exceptional at producing content in Microsoft Word, Outlook, Excel, and PowerPoint
• Demonstrated work planning and project management experience
• Fluent in Excel or PowerBI to cut financial or impact data sets in compelling ways; conduct quantitative analyses that support program reviews, organizational strategy evaluations, and inform decision making
• Great at storytelling to build strategic narratives or to present options sets for executive decision.
• Intellectual curiosity, passion for the mission, and excitement to do this role.
• Exceptional research, writing and strategic analysis skills. Able to synthesize learnings from diverse sources ranging from academic literature to conversations with internal and external experts to one’s own experience in order to arrive at recommendations and plans on special initiatives
• Proven ability to work efficiently and independently in a fast-paced environment. Comfort managing many ongoing, complex workstreams to completion at any given time with minimal supervision
• Strong strategic thinking and problem-solving skills.
• Excellent leadership, communication, and interpersonal abilities.
• Ability to manage sensitive information and communications with discretion
• Proficient in project management and cross-functional collaboration.
• High emotional intelligence and the ability to manage teams in high-pressure situations.

Languages

• Proficiency in English is required; additional language skills are a plus.