Job Opportunities at Max Drive

Description

Driver Account Manager is responsible for collecting and maintaining a record of all outstanding payment. Making payment arrangement and advising clients on repayment plans. H/She suggest various debt collection tactics and programs based on requirements.

This position will demonstrate the ability to lead and train others.

What You’ll Do (Job Description):

• Drive the collections process across all regions to meet cash collection targets.
• Managing Collection Activity – Monitoring aging reports and collection activity to ensure receivables are collected within standard credit terms
• Reviews collection process’s effectiveness and policies.
• Take a leadership role in the design and analysis of collections information supporting the Collections optimization .
• Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
• Staff Development: Involvement in the career development of the team any staffing decisions
• Leadership: effectively lead, manage and develop collections teams across current and new city launches.

Requirements

• 3-5+ years of proven collection experience with at least one year in a managerial role.
• Ability to effectively communicate to different audiences in different functions in multiple geographic locations
• Knowledge of Credit Risk fundamental principles and their application to collections and recoveries strategy
• Must be able to perform analysis and prepare spreadsheets
• Exceptional organizational, time management, and problem-solving skills
• Exceptional analytical skills, detailed documentation, and sound judgment
• Must be able to perform independently, be self-motivated, and demonstrate initiative.

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Flexible work and hybrid working model
• Frequent performance chats & reviews and professional development opportunities
• High performing & passionate team members + fun work culture!

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Department: Finance

Description

• Review, Development, implementation and application of control, systems of internal Policies, Processes & Procedures, Audit, Risk and Assurance Strategic Plan within MAX’s environment, in order to ensure that risk management and loss containment measures are adhered to in line with the organization’s strategy objectives.

What You’ll Do:

• Provides structured and creative analysis to identify business process improvement opportunities and key performance indicators through data analysis, process evaluation and/or by engaging with key stakeholders to identify process gaps.
• Contribute to development of the company’s business strategy with particular reference to the management of risks and containment of losses.
• Monitor and control the budget within all the business units to ensure that all financial targets are met and that financial controls are in place to comply with company and regulatory requirements.
• Review and evaluate control procedures and supporting documentation to ensure that they provide an effective control system to identify any weaknesses.
• Prepare regular and accurate reports to ensure timely and accurate information is provided for Leadership decision making.
• Maintain knowledge of new developments and processes within the Tech, Mobility and Financing Industry to provide advice and guidance to managers and staff on interpretation and implementation of financial requirements and business codes of practice.
• Develop and maintain all other necessary controls and processes to ensure that business and legal requirements and regulations are complied with.
• Develop strategies and processes to ensure that total quality is promoted throughout MAX.
• Vet and control out-of-station expenses; while liaising with line managers to ensure appropriate approvals et al
• Establish and maintain contacts within the organization and with all stakeholders to acquire information and to ensure that they are kept informed of all relevant development relating to approved limits, approval structures et al
• Assist and support the company environment with identification, assessment and management of operations and other risks and compliance issues.
• Support the CFO to drive governance and compliance to SLA’s in respect to asset management et al
• Review operational improvements and support the team to train and implement
• Identify, record and monitor all risks and breaches on various contract, make recommendations for mitigation & rectification, develop improvement plans when required
• Interrogate data and Management Information, to identify where activities are not being undertaken, and produce action plans
• Support the team in tracking and monitoring activity and alignment to contractual requirements

Leadership & Team Building:

• Build a strong team and delegate effectively
• Motivate, develop and inspire an enthusiastic team to achieve remarkable results
• Implement a systematic 1 on 1 feedback and performance review system
• Coach team members to deliver exceptional results

Requirements

• Minimum of a relevant Bachelor’s Degree with 7 years relevant project/business process management experience with specific experience in Internal Audit.
• Business Improvement and Process Mapping experience is key
• Experience in driving risk management function
• Proven experience of developing controls to block leakages within organizational set-up
• Knowledge of and experience in Risk and Compliance
• Experience in a projectized environment is key
• Experience in group facilitation, with the ability to direct, motivate and influence teams
• Excellent verbal communication and interpersonal skills and the ability to interact professionally with a diverse group including executives, managers, and subject matter experts
• Assertive, methodical and analytical with good listening skills and a strong customer focus
• Demonstrates commitment through action and is able to build and develop trust
• Business Process Management and/or 6-sigma certification preferred but not required
• Understanding and experience of strategic business management would be beneficial

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Flexible work and hybrid working model
• Consistent Learning and Development

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Location: Ibadan, Oyo
Department: People Operations & Admin

Description

• Ensure accurate Employee data entry into the HR system.
• Provide support to staff on day-to-day issues, serving as the first point of call for staff on all inquiries related to MAX as a whole.
• Provide support in the development, review and improvement of talent management across MAX
• Take ownership of employee complaints and issues and resolve them systematically and efficiently.
• Use the intel received from employee touchpoints to help the business develop strategies for preventing and dealing with employees problems.
• Proactively engage all relevant internal and external stakeholders across MAX.
• Assist with performance, benefit, and compensation review and evaluation processes.
• Monitor the utilization of all types of leaves. Ensure all leaves taken by staff are properly documented on the provided HRIS.
• Assist with budgeting for the team.
• Work closely with your assigned HRBP and escalate issues when necessary to ensure proper resolution
• Ensure compliance with federal, state, and local employment laws and best practices in all regions of operation

Requirements

• 2-4 years HR experience in a fast paced environment
• Strong passion for people
• Demonstrate knowledge of people operations and HR functions 
• Strong problem solving mindset and skill
• Excellent time management skills and very organized
• Experience with statutory and legal requirements associated with HR operations
• Excellent attention to Detail
• Strong critical and analytical thinking skills
• Excellent communication, writing, and speaking skills
• Ability to maintain confidentiality
• Strong passion for helping people succeed.

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Department: Growth

Description

• Communicate growth objectives to team members
• Maintain updated communication documentation for Growth and Marketing
• Communicate with the team to determine the effectiveness of driver recruitment plans and strategies
• Research and recommend new sources for growth
• Ensure all Growth Processes are followed in line with documented procedures and standards
• Build networks to scale up Growth Operations
• Review Growth Team applicants to evaluate their fit for the role
• Manage and ensure that prospective champions receive a consistent high-quality experience across the funnel
• Ensure the Training and Onboarding Team is thorough in the assessment of candidates
• Ensure that Champions are provided with the right information before activation
• Research new ideas and anticipate future threats and opportunities
• Analyze, identify and suggest untapped candidate pools
• Support in the building of a strong Driver and Customer community
• Drive marketing and brand development for MAX - People, Champions, Products and Service
• Design and execute detailed data-driven marketing and brand development strategy
• Develop and implement creative and innovative out-of-the-box marketing campaigns to increase TOF
• Execute engaging digital marketing campaigns, offline marketing campaigns and content strategy
• Research and activate new brand development channels
• Research and activate a diverse range of distribution channels for maximum visibility
• Manage creation, publishing and distribution of engaging images/articles/videos/content
• Develop and leverage strategic partnerships and agencies to grow the MAX Brand
• Deliver daily/weekly performance targets across all marketing/engagement channels
• Ensure the Implementation of the stated team and company strategies, goals, objectives and procedures
• Ensure the execution of strategies, tactics, funnels and procedures
• Enforce the use of appropriate methods, frameworks and channels to source for and test candidates
• Management of external relationships e.g. recruitment agent/agencies
• Optimize processes for effective and efficient budget use
• Supervise and oversee the Driver recruitment team
• Work with asset ops team to ensure that Champion activation process is error-free
• Work with line manager to prioritize business and information needs
• Delegate responsibilities to ensure team members are engaged in the tasks
• Understand recruitment and selection relatedness to workforce planning and its implications for productivity
• Promote the company's mission and values
• Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
• Coaching, managing, counselling, appraising and disciplining employees
• Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards
• Ensure Constant updates of TOF conversation
• Prepare periodic reports for Senior Executive to show tasks in progress, number of candidates searched, found and recruited
• Ensure the record of individual performance of the telesales team

Requirements

• Interested candidates should possess relevant qualifications.
• Hands-on experience with creating effective recruitment strategies
• Strong working knowledge of developing orientation systems and tools
• Familiarity with Applicant Tracking System (ATS) and applicable candidate databases
• Excellent organizational skills and attention to detail
• Track record of managing recruiters for multiple clients
• Strong knowledge of recruitment practices, metrics, and guidelines
• Detail oriented
• Excellent leadership and project management skills
• Superb sales and management skills
• Excellent verbal and written communication
• Able to initiate and maintain strong relationships with people from all types of background
• Strong problem solver, with a hands-on approach to planning and executing well
• A start-up attitude- willingness to work hard to get things done
• Ability to make a discretionary judgment and to manage and impart confidential information.

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Flexible work and hybrid working model
• Consistent Learning and Development.

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Department: Finance

Job Description

• This position will lead the Prospect Verification efforts and initiatives of MAX. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build strategies to aid the Growth process, through nimble verification initiatives that ensure achievement of revenue goals and targets, while minimizing our exposure and risks to non-quality ventures.
• The Verification Manager will be someone who brings a proven track record in successfully leading Background Checks and Verification Processes in established Organizations.
• The ideal person should be someone who has the ability to think beyond the ‘transactional’ and provide ‘big picture’/strategic thinking.
• This person will bring a blend of management, strategic thinking, and business growth skills.

What You’ll Do

• Develop and maintain a thorough technical understanding of current verification operational systems / processes and policy requirements within MAX Operations
• Identify, recommend and, as appropriate, oversee the implementation of continuous efficiency improvements to the verification policies and procedures.
• Lead verification actions on fraud, waste and abuse claims and conduct internal and external Verifications concerning allegations.
• Ensure the maintenance of a strong system of internal controls within the verification team to ensure high level of quality assurance compliance.
• Work cooperatively with all units to meet operational and team objectives.
• Ensure all application data is accurately verified in terms of laid down procedures and a full audit of the applications is completed to ensure internal fraud is prohibited.
• Verify captured applications against the physical documents.
• Ensure all Investigation, verification and research procedures are properly achieved in line with organizational work strategy
• Carryout proper Investigation and Identify discrepancies on the application documents as well as the supporting documents.
• Improve External Customer Experience via targeted process improvement.
• Supervise and monitor field representatives.
• Perform adequate Champion and Customer due diligence check as required.
• Conduct strategic enhanced due diligence review.
• Skillfully conduct Skip tracing to unveil false or true identity.
• Performance of Character check and address tracing as officially required

Requirements

• 6+ years’ professional experience in background checks, or security teams, spy craft or other similar security-focused work.
• 4 years of experience in leading objective investigations, especially criminal investigations will be an advantage.
• Internal investigations and/or Verification experience within an International development organization will be an added advantage.
• Accounting or Finance certification is preferable
• Ability to make discretionary judgment and to manage and impart confidential information
• Highly developed and proven communication skills; oral, written and presentation
• Experience of running multiple projects concurrently
• Continuous need to be flexible, adaptable and able to multitask
• Trustworthy and absolute discretion required at all times
• Strong problem solver, with hands-on approach to plan and execute well
• High levels of energy and drive, willingness to work hard
• Must have the highest level of integrity and professionalism.
• Detail oriented, ability to work well under pressure
• Ability to travel 30 - 50%

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Flexible work and hybrid working model
• Frequent performance chats & reviews and professional development opportunities
• High performing & passionate team members + fun work culture!

go to method of application »

Location: Akure, Ondo
Department: People Operations & Admin

Description

• Ensure accurate Employee data entry into the HR system.
• Provide support to staff on day-to-day issues, serving as the first point of call for staff on all inquiries related to MAX as a whole.
• Provide support in the development, review and improvement of talent management across MAX
• Take ownership of employee complaints and issues and resolve them systematically and efficiently.
• Use the intel received from employee touchpoints to help the business develop strategies for preventing and dealing with employees problems.
• Proactively engage all relevant internal and external stakeholders across MAX.
• Assist with performance, benefit, and compensation review and evaluation processes.
• Monitor the utilization of all types of leaves. Ensure all leaves taken by staff are properly documented on the provided HRIS.
• Assist with budgeting for the team.
• Work closely with your assigned HRBP and escalate issues when necessary to ensure proper resolution
• Ensure compliance with federal, state, and local employment laws and best practices in all regions of operation

Requirements

• 2 - 4 years HR experience in a fast paced environment
• Strong passion for people
• Demonstrate knowledge of people operations and HR functions 
• Strong problem solving mindset and skill
• Excellent time management skills and very organized
• Experience with statutory and legal requirements associated with HR operations
• Excellent attention to Detail
• Strong critical and analytical thinking skills
• Excellent communication, writing, and speaking skills
• Ability to maintain confidentiality
• Strong passion for helping people succeed

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development