Jobs at HRLeverage Africa

Job Summary

• The role involves attending to customers, responding to inquiries, and ensuring a smooth and professional shopping experience.

Key Responsibilities

• Welcome and assist walk-in customers.
• Respond to customer inquiries professionally (in-store and other channels as required).
• Provide accurate product information and recommendations.
• Process sales transactions and issue receipts.
• Assist with product arrangement and shelf displays.
• Record and escalate customer complaints when necessary.
• Maintain a clean and welcoming store environment.

Requirements

• Minimum of HND / BSc.
• At least 2 years of experience in customer service or retail.
• Good communication and interpersonal skills.
• Polite, confident, and well-presented.
• Basic POS or computer knowledge is an advantage.

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Job Summary

• The successful candidate will support store supervision, staff coordination, and day-to-day retail operations while ensuring excellent customer experience.

Key Responsibilities

• Support the Retail Supervisor in managing daily store operations
• Assist in supervising sales staff and monitoring performance
• Ensure excellent customer service standards at all times
• Monitor stock levels and support inventory control
• Handle and escalate customer complaints professionally
• Track daily sales and assist with basic sales reporting
• Ensure proper product display, cleanliness, and store organization
• Assist with opening and closing procedures.

Requirements

• Minimum of OND / HND / B.Sc.
• At least 2 years’ experience in retail or a supervisory assistant role
• Strong leadership and communication skills
• Customer-focused and detail-oriented
• Ability to work flexible hours, including weekends.