Assistant Retail Supervisor at HRLeverage Africa

Job Summary

• The successful candidate will support store supervision, staff coordination, and day-to-day retail operations while ensuring excellent customer experience.

Key Responsibilities

• Support the Retail Supervisor in managing daily store operations
• Assist in supervising sales staff and monitoring performance
• Ensure excellent customer service standards at all times
• Monitor stock levels and support inventory control
• Handle and escalate customer complaints professionally
• Track daily sales and assist with basic sales reporting
• Ensure proper product display, cleanliness, and store organization
• Assist with opening and closing procedures.

Requirements

• Minimum of OND / HND / B.Sc.
• At least 2 years’ experience in retail or a supervisory assistant role
• Strong leadership and communication skills
• Customer-focused and detail-oriented
• Ability to work flexible hours, including weekends.