Jobs at Froshtech Automotive

Responsibilities

• Answer incoming calls and attend to all messages across all social media handles
• Take bookings from customer and arrange for scheduling with the COO
• Provide daily updates of repair work to customer with vehicles in the workshop
• Tender receipts to customer on vehicle discharge
• Follow up with customers’ vehicle a day after vehicle is discharged
• Perform a routine check with company’s customers
• Notify the COO of any customer concerns after attempting a resolution.
• Maintain customer satisfaction expectations at or above company standards.
• Create monthly content calendar and posting daily content to the company social media platforms like Facebook, Twitter, TikTok, Linkedin, Instagram and Whatsapp Status.
• Evaluating performance metrics and analytics for online platforms
• Report work done to the COO daily and keep written record of daily work.

Requirements

• Candidates should possess a Bachelor's Degree with 5 - 10 years of work experience.

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Job Responsibilities

• Perform routine maintenance on automotive vehicles
• Inspect vehicles for faulty parts
• Analyze and diagnose mechanical issues
• Create a plan of action for all repairs
• Follow checklists and protocols while conducting repairs
• Responsible for inspecting and repairing technical faults in automobiles.
• Specialize in testing individual components of a vehicle to determine the issue, fix it using diagnostic software technology, and perform preventive maintenance to enhance performance.
• Perform standard inspection, problem-solving, customer service, and record-keeping skills.
• Ability to work with car engines, transmissions, drive belts, and other integrated computerized diagnostic tools.
• Support coworkers and be a good team player
• Follow all health and safety laws and guidelines, as well as common-sense safety practices

Requirements and Qualifications

• High School Diploma working experience
• 4 years’ experience
• Vocational / Trade School certification preferred
• Expert in welding, installation, and automotive knowledge.
• Ability to employ a wide variety of hand and power tools
• Can provide effective maintenance for modern vehicle systems.
• Possess in-depth knowledge of advanced repair and diagnostic technology.
• Familiarity with common mechanic's tools, service, and diagnostic equipment
• Attention to detail, coordinated and dexterous
• Clear communicator, and excellent customer service skills
• Efficient and innovative worker.