Job Roles at AIG Media Pro

Job Description

• Engaging with customers to address enquiries and resolve complaints.
• Developing and implementing policies and procedures that improve customer service experience.
• Liaising with other departments to streamline operations relating to customer service.
• Collecting and analysing feedback to understand customer needs and help improve a company's products or services.
• Working with management to develop strategies aimed at improving customer satisfaction and retention.
• Maintaining accurate records of customer interactions and processing customer accounts.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome all guest
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages.

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Requirements

• Candidate should possess relevant certifications.
• Candidate must have at least 3 years proven work experience.
• Must be conversant with the use of office work tools: Word, Exell etc.
• Previous experience in real estate is an added advantage.

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Responsibilities

What You’ll do:

• Manage the entire media house, staff and media equipment
• Develop and execute the company's strategy for enterprise sales and partnerships
• Identify and qualify new enterprise opportunities
• Develop and manage enterprise sales and partnership programs
• Build and maintain relationships with key enterprise customers and partners
• Set and achieve revenue goals for enterprise sales and partnerships
• Oversee the enterprise sales and partnership team
• Track and measure the performance of enterprise sales and partnerships
• Analyze market trends and competitive landscape
• Develop and implement go-to-market strategies for enterprise sales and partnerships.
• Manage the team budget and resources

Requirements

What You’ll need:

• Candidates should possess relevant qualifications
• 5+ years of experience in BDM or Managerial or a related role
• Strong understanding of the enterprise sales process and the enterprise sales landscape
• Candidate should have profound knowledge in media space, conversant with media equipment including camera, drone, mic, gimbal, etc.
• Candidate should know how to drive and have a valid drivers' license
• Excellent relationship-building and communication skills
• Ability to manage and lead a team
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills

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Rewuirements

• Candidates must be able to interpret Drawings.
• Candidates must have minimum of 3 years' experience in relevant field.