Job Roles at Landgate Investments Limited

Job Summary

• We are looking for a proactive and empathetic Customer Care Manager to lead our customer service department and ensure excellent client satisfaction across all touchpoints. The ideal candidate will oversee customer communication, resolve issues effectively, and implement strategies to enhance client experience.

Key Responsibilities

• Develop and manage a high-performing customer care team
• Ensure timely and professional responses to all customer inquiries (via phone, email, and social media)
• Resolve client complaints efficiently while maintaining a positive brand image
• Design and implement customer service processes, policies, and performance standards
• Monitor and analyze customer feedback, trends, and satisfaction metrics
• Collaborate with sales, marketing, and project teams to enhance customer journey
• Train staff on communication skills, product knowledge, and CRM tools
• Maintain updated records of customer interactions in the CRM system
• Prepare and present regular reports on customer service performance to management
• Identify opportunities to improve service delivery and customer loyalty

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Customer Service, Communication, or related field
• Minimum of 3–5 years' experience in a customer service or client-facing role (at least 2 years in a managerial role)
• Strong leadership and people-management skills
• Excellent verbal and written communication abilities
• Proficiency in CRM tools (e.g., HubSpot, Zoho, Salesforce) and Microsoft Office
• Ability to remain calm under pressure and handle difficult situations with professionalism
• Strong organizational and problem-solving skills
• Experience in the real estate sector is an added advantage

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Job Summary

• We are looking for a highly organized and results-driven Project Manager to oversee planning, execution, and delivery of real estate projects. The ideal candidate will coordinate teams, manage budgets, and ensure timely completion of projects according to scope and standards.

Key Responsibilities

• Plan, execute, and monitor multiple property development projects from start to finish
• Coordinate internal teams, contractors, architects, and other stakeholders
• Manage project timelines, milestones, and deliverables using structured methods
• Develop budgets, monitor expenses, and track progress against financial targets
• Conduct site visits and inspections to ensure compliance with design, quality, and safety standards
• Identify risks and propose mitigation strategies to avoid project delays or overspending
• Prepare and present regular reports on project progress to management
• Ensure all legal and regulatory requirements are met throughout the project lifecycle
• Source and evaluate vendors and materials in collaboration with procurement
• Foster good communication and collaboration between departments (sales, legal, marketing, etc.)

Requirements & Qualifications

• Bachelor’s degree in Project Management, Civil Engineering, Architecture, Construction, or related field
• Minimum of 3–5 years' experience managing real estate or construction projects
• Professional certification is an added advantage.
• Excellent knowledge of project management tools and software
• Strong organizational and multitasking skills
• Good understanding of contracts, budgeting, building regulations, and permits
• Excellent communication, leadership, and problem-solving abilities
• Ability to work under pressure and deliver within tight deadlines
• Must be based in or willing to relocate to Lagos

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Job Summary

• We are looking for motivated and goal-oriented Sales Officers to join our dynamic sales team. The ideal candidate will be responsible for generating leads, converting prospects, and driving sales of our real estate products. This role requires excellent communication skills, a persuasive attitude, and a passion for helping clients make informed investment decisions.

Key Responsibilities

• Actively seek out new sales opportunities through networking, referrals, and cold calls
• Present and promote property listings to prospective clients
• Schedule and conduct property inspections and site tours
• Provide detailed information about locations, pricing, payment plans, and benefits
• Follow up with leads and maintain relationships with potential and existing clients
• Meet or exceed monthly and quarterly sales targets
• Maintain accurate records of sales activities using CRM tools
• Collaborate with the marketing team to develop effective promotional campaigns
• Stay updated on market trends, competitor offerings, and pricing strategies
• Participate in promotional events, exhibitions, and open house presentations

Requirements & Qualifications

• Bachelor’s degree in Marketing, Business Administration, or any related field
• 1–3 years' experience in sales, preferably in the real estate or financial services industry
• Excellent communication, negotiation, and interpersonal skills
• Confidence in public speaking and handling client objections
• Ability to work independently and in a team
• Familiarity with CRM software is an advantage
• Must be target-driven, energetic, and customer-focused
• A strong passion for real estate and property marketing is a plus

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Job Summary

• We are seeking a creative and strategic Social Media Manager / Content Creator to manage our online presence, create compelling content, and grow our audience across social platforms. The ideal candidate will have strong storytelling skills, a good eye for design, and experience managing brand pages.

Key Responsibilities

• Develop and implement a results-driven social media strategy
• Create high-quality, engaging, and original content (images, videos, reels, stories)
• Manage daily posting and community engagement on Instagram, Facebook, X (Twitter), TikTok, and LinkedIn
• Stay up to date with industry trends and social media best practices
• Collaborate with the marketing team to align content with campaigns and product launches
• Monitor analytics and generate monthly performance reports
• Run paid social media ads and promotions
• Engage with followers, respond to comments and DMs professionally and promptly
• Manage influencer partnerships and UGC (user-generated content) when needed

Requirements & Qualifications

• Ond /Hnd /Bachelor’s degree in Marketing, Mass Communication, Digital Media, or a related field
• Minimum of 3 years’ experience in social media management or content creation
• Proven track record of managing brand pages or successful social campaigns
• Proficiency in tools like Canva, CapCut, Meta Business Suite, Hootsuite, or similar
• Strong knowledge of Instagram Reels, TikTok, and short-form video editing
• Excellent copywriting, captioning, and visual storytelling skills
• Creative, organized, and able to work under deadlines
• Experience in real estate or property marketing (preferred but not required)