Fresh Jobs at Alan & Grant

Job Summary

• The Corporate Service Officer serves as the primary contact for clients, ensuring a seamless experience from enquiry to delivery of furniture products and services.
• The role manages client requests, provides product information, supports order processing, and coordinates with the production, design, and logistics teams to ensure timely fulfilment.
• The officer ensures high levels of customer satisfaction while maintaining professional communication and accurate documentation.

Key Responsibilities

• Handle customer and corporate enquiries on furniture products, pricing, custom orders, and delivery timelines.
• Manage order initiation, documentation, and status updates, ensuring clients are informed at every stage.
• Liaise with the design, production, and logistics teams to confirm specifications, manufacturing progress, and delivery schedules.
• Resolve client complaints or after-sales issues such as defects, repairs, or replacements.
• Maintain an updated CRM or customer database, including quotations, invoices, and service logs.
• Support client visits, showroom demonstrations, and product presentations where necessary.
• Prepare weekly/monthly customer service reports for management review.
• Ensure all customer interactions meet company service standards and follow internal policies.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 2-5 years of experience in customer service or sales support, preferably within furniture, manufacturing, or interior solutions.
• Strong communication and relationship-management skills.
• Proficient in MS Office and customer management tools.
• Strong problem-solving ability and a customer-centric mindset
• Strong organisational and documentation skills, with keen attention to detail
• Ability to work collaboratively with cross-functional teams such as design, production, and logistics.

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Job Summary

• The Team Lead for EPCI/Genco Markets is responsible for managing and growing client relationships within the EPCI and Genco sectors, serving as the main point of contact between the Supply Chain Unit and clients.
• This role involves understanding client needs, ensuring satisfaction, and identifying opportunities for upselling, cross- selling, and expanding services to generate revenue.
• The Team Lead leverages industry knowledge to offer tailored solutions, monitors market trends, and fosters collaboration between internal teams and clients to ensure smooth execution and issue resolution.

Key Responsibilities

• Assists with the implementation of B2B, market development and client/customer engagement strategies, policies, and procedures to ensure the continued expansion, commercial growth and profitability of the business operations of Supply Chain Management Services
• Identifies, builds, and nurtures strategic relationships with existing and prospective B2B and corporate clients to ensure consistent, profitable growth in, and market acceptance of supply chain management solutions and logistics services, with focus on boosting demand, revenues and profits of each offering.
• Analyses market trends and competitors’ activities to guide the formulation of appropriate market response and client engagement strategies that will enhance the competitive position and growth performance of the company’s supply chain management solutions and logistics services.
• Develops and maintains long-term relationships to ensure client satisfaction and drive business growth.
• Establishes ongoing partnerships, continually improving service offerings based on client feedback and needs, leading to higher retention and loyalty.
• Coordinates with procurement and supply chain teams for updates on offerings or potential upsell opportunities
• Identifies opportunities for upselling, cross-selling, and expanding services to generate revenue.
• Analyzes client accounts to uncover hidden needs, proactively recommending additional services, and driving incremental sales growth through strategic consultations. Reviews client contracts and service levels to ensure compliance and renewal timelines and proposes new opportunities for upselling or cross-selling within key accounts.
• Engages with clients regularly to assess their business needs, challenges, and goals, tailoring solutions accordingly.
• Conducts periodic meetings, surveys, and workshops to ensure a comprehensive understanding of evolving client demands and adjustments to the service model. 
• Stays informed about market trends, competitor activities, and industry developments to provide valuable insights to senior leadership.
• Researches and analyzes the competitive landscape to offer recommendations for market positioning and differentiation.
• Tracks competitor movements and market developments relevant to the industry and conducts competitive analysis and assesses risks/opportunities in the market.
• Resolves client issues efficiently and ensures smooth collaboration between internal teams to execute client projects.
• Coordinates with cross-functional teams to address client concerns, troubleshoot challenges, and ensure timely and quality delivery of services. 
• Tracks account performance and develops strategic plans for long- term account growth and business development.
• Uses performance metrics and data analytics to assess account health, develop tailored action plans, and ensure continuous improvement in service delivery.
• Prepares account performance reports and insights for internal review and presents quarterly health and revenue reports to the unit head.
• Prepares and delivers regular reports on client performance, growth opportunities, and service quality to senior management.
• Summarizes key insights, financial forecasts, and strategic recommendations, presenting them clearly to enable informed decision-making at the executive level. 

Requirements

• A Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or a related field.
• Master’s degree or relevant certifications (e.g., CIPS, CPSM) is an advantage.
• Minimum of 5 years extensive experience in Procurement (with at least 3 years in the EPCI/GENCO sector).
• Expertise in tendering, contract negotiations, and supplier relationship management.
• Proven track record of managing complex procurement processes and achieving cost saving.

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Job Summary

• To create engaging visuals for our company.
• You will design and produce high-quality motion graphics, animations, and visual effects for various platforms.

Key Responsibilities

• Design and create motion graphics, animations, and visual effects
• Collaborate with teams to understand project requirements
• Work with Adobe Creative Suite (After Effects, Premiere, etc.)
• Create compelling visuals for social media, ads, and more
• Stay updated on industry trends and best practices
• Meet deadlines and deliver high-quality work.

Requirements

• 2+ years of experience in motion graphics design
• Proficiency in Adobe Creative Suite
• Ability to work collaboratively
• Knowledge of 3D modeling and animation a plus
• Experience with video production a plus
• Creativity and attention to detail.

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Job Summary

• The Content Writer/Script Developer is responsible for producing high-quality written, visual, and narrative content that supports the agency’s communication, public enlightenment, program documentation, and digital engagement objectives.

Key Responsibilities

• Develop clear, engaging, and accurate written content for announcements, reports, briefs, newsletters, websites, and social platforms.
• Write scripts for videos, animations, public service announcements, documentaries, and stakeholder presentations.
• Translate technical policy information, data, and program outcomes into accessible storytelling formats for diverse audiences.
• Collaborate with communications, analytics, and project teams to create content that aligns with agency priorities and campaigns.
• Conduct research, interviews, and fact-checking to ensure accuracy and credibility of all content produced.
• Support speech-writing, event messaging, talking points, and communication materials for senior leadership.
• Maintain consistency with brand, tone, and government communication standards across all outputs.
• Contribute to content planning, script development timelines, and multi-platform content calendars.

Requirements

• Bachelor’s Degree in Communications, Journalism, English, Media Studies, or related field.
• 3 - 5 years’ experience in content writing, script development, storytelling, or public-sector communication.
• Demonstrated experience writing for video, digital, and print platforms.
• Experience developing content within government, development agencies, or regulated sectors is an advantage.
• Excellent writing, editing, and proofreading skills.
• Strong storytelling and scriptwriting capabilities for short and long-form content.
• Ability to simplify complex information and create citizen-friendly content.
• Research skills, including policy review and fact-based writing.
• Ability to work under pressure, manage deadlines, and coordinate multiple content requests.

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Job Summary

• Create engaging video content for various platforms, from concept to final edit.
•  You will conceptualize, produce, and edit high-quality videos for various platforms, including social media, websites, and events.

Key Responsibilities

• Conceptualize and script video content in collaboration with creative teams
• Shoot and edit videos using Adobe Creative Suite (Premiere, After Effects, etc.)
• Manage and maintain video equipment
• Ensure brand consistency and messaging in all video content
• Collaborate with teams to meet project deadlines
• Stay up-to-date with industry trends and best practices

Requirements

• 2+ years of experience in videography and editing
• Proficiency in Adobe Creative Suite
• Strong storytelling and visual skills
• Ability to work independently and as part of a team.

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Job Summary

• We are seeking a motivated and results-driven Business Development Team Member to join our team.
• The successful candidate will be responsible for generating new business opportunities, building relationships with clients, and contributing to the growth of our Assets Under Management (AUM).
• The ideal candidate will have a strong track record of generating funds and building relationships with key stakeholders.

Key Responsibilities

• Identify and pursue new business opportunities to drive revenue growth and increase AUM.
• Build and maintain relationships with clients, investors, and other key stakeholders.
• Generate funds through various channels, including investors, partnerships, and other sources
• Conduct market research and analysis to stay informed about industry trends, competitors, and market opportunities.
• Collaborate with cross-functional teams to develop and execute business development strategies.

Requirements

• Bachelor's Degree in Business Administration, Finance, Marketing, or a related field.
• 4-6 years of experience in business development, in an Asset Management firm
• Excellent communication, negotiation, and interpersonal skills.
• Proven track record of generating new business opportunities and driving revenue growth.
• Strong analytical and problem-solving skills.

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Job Summary

• To oversee production of high-quality content. You will work with creatives, writers, and stakeholders to develop engaging stories and formats.

Key Responsibilities

• Develop and pitch content ideas
• Manage production timelines and budgets
• Collaborate with writers, editors, and creatives
• Conduct research and interviews
• Ensure brand consistency and quality
• Manage studio resources and logistics
• Responsible for all studio production and filming logistics.

Requirements

• Bachelor's Degree in Communications, Media, or related fields
• 2 - 5 years of experience in production or related field
• Strong project management and leadership skills
• Excellent communication and storytelling skills
• Experience with multimedia production tools and software.