Latest Jobs at Fosad Consulting

Job Description

• We are seeking a seasoned Cloud Platform Engineer to join the Cloud CoE team who are collectively responsible for designing, deploying, managing, and operating the cloud infrastructure platform to support applications and workloads.
• You will utilize your expertise across major cloud platforms like AWS, Azure, and OCI combined with knowledge of automation tools and infrastructure-as-code practices to engineer modular, secure, scalable, and highly available foundations for cloud-hosted systems.
• Engineer a secure, highly available, and autoscaling infrastructure on cloud platforms like AWS, Azure, and OCI.
• Design and implement cloud infrastructure reference architectural blueprints/patterns, infrastructure components, shared services, and provisioning/deployment mechanisms.
• Maintain and support organization’s cloud management platform which provides governance, access controls and automation capabilities.
• Leverage infrastructure-as-code (IaC) methodologies along with native cloud services to simplify infrastructure provisioning and configuration while maximizing reuse and minimizing duplication.
• Monitor key metrics related to capacity, performance, availability, and optimization of cloud resources using native and third-party tools.
• Monitor infrastructure through robust logging, metrics collection, analysis and alerting strategy.
• Analyze infrastructure usage trends and costs to recommend optimizations and right-sizing strategies.
• Develop technical standards, policies, and procedures for lifecycle management of cloud resources.
• Work closely across teams like software engineering, security, and analytics to coordinate sharing, integration and management of infrastructure services.
• Collaborate with infosec and app teams on security controls.
• Maintain up-to-date knowledge of new cloud services, features, security best practices and their application for business workloads.
• Respond promptly to troubleshoot and resolve cloud infrastructure related incidents and service requests

Requirements
Education:

• Bachelor’s Degree in Engineering or Computer Science.

Required skills:

• 3-5 years in the same or very similar role.
• 3-5 years hands-on experience with cloud platform infrastructure deployment/management.
• 3-5 years hands ono experience with Azure, AWS, OCI (in this order of preference).
• Strong understanding of infrastructure and cloud security principles and best practice.
• Solid understanding of core infrastructure technologies including Linux, Database, Networking, virtualization, storage.
• Good understanding of infrastructure-as-code tools (Terraform, Ansible, ARM templates)
• Ability to collaborate effectively with technical teams and end-users alike.

Nice to have skills:

• Multi-cloud experience supporting workloads on AWS + Azure or AWS + OCI.
• Container orchestration platforms such as Kubernetes (AKS, EKS).
• Infrastructure compliance experience (HIPAA, PCI, SOC2).

Soft skills:

• Excellent analytical and problem management skills.
• Dedicated approach to providing a best-in-class service.
• Excellent attention to detail and organizational skills.
• Collaborative and team player.
• Ability to successfully anticipate issues or challenges without being specifically directed.
• Strong ability to meet target deadlines and manage time effectively.
• Excellent written and oral communication skills in English.

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Job Summary

• We are seeking a seasoned Cloud Platform Lead to join the Cloud CoE team who are collectively responsible for designing, deploying, managing, and operating the cloud infrastructure platform to support applications and workloads.
• You will utilize your expertise across major cloud platforms like AWS, Azure, and OCI combined with knowledge of automation tools and infrastructure-as-code practices to engineer modular, secure, scalable, and highly available foundations for cloud-hosted systems.

Key Responsibilities

• Lead a small team of Cloud Engineers
• Engineer a secure, highly available, and autoscaling infrastructure on cloud platforms like AWS, Azure, and OCI.
• Design and implement cloud infrastructure reference architectural blueprints/patterns, infrastructure components, shared services, and provisioning/deployment mechanisms.
• Maintain and support organization’s cloud management platform which provides governance, access controls and automation capabilities.
• Leverage infrastructure-as-code (IaC) methodologies along with native cloud services to simplify infrastructure provisioning and configuration while maximizing reuse and minimizing duplication.
• Monitor key metrics related to capacity, performance, availability, and optimization of cloud resources using native and third-party tools.
• Monitor infrastructure through robust logging, metrics collection, analysis and alerting strategy.
• Analyze infrastructure usage trends and costs to recommend optimizations and right-sizing strategies.
• Develop technical standards, policies, and procedures for lifecycle management of cloud resources.
• Work closely across teams like software engineering, security, and analytics to coordinate sharing, integration and management of infrastructure services.
• Collaborate with infosec and app teams on security controls.
• Maintain up-to-date knowledge of new cloud services, features, security best practices and their application for business workloads.
• Respond promptly to troubleshoot and resolve cloud infrastructure related incidents and service requests

Education

• Bachelor’s degree in Engineering or Computer Science.

Required Skills:

• 3 - 5 years in the same or very similar role.
• 3 - 5 years of hands-on experience with cloud platform infrastructure deployment/management.
• 3 - 5 years hands-on experience with Azure, AWS, OCI (in this order of preference).
• Strong understanding of infrastructure and cloud security principles and best practice.
• Solid understanding of core infrastructure technologies including Linux, Database, Networking, virtualization, storage.
• Good understanding of infrastructure-as-code tools (Terraform, Ansible, ARM templates)
• Ability to collaborate effectively with technical teams and end-users alike

Nice to have skills

• Multi-cloud experience supporting workloads on AWS + Azure or AWS + OCI.
• Container orchestration platforms such as Kubernetes (AKS, EKS).
• Infrastructure compliance experience (HIPAA, PCI,SOC2) 

Soft Skills:

• Excellent analytical and problem-management skills.
• Dedicated approach to providing a best-in-class service.
• Excellent attention to detail and organizational skills.
• Collaborative and team player.
• Ability to successfully anticipate issues or challenges without being specifically directed.
• Strong ability to meet target deadlines and manage time effectively.
• Excellent written and oral communication skills in English.

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Job Overview

• The Enterprise Monitoring Engineer will manage various Open source and cloud native monitoring tools. Single point of contact for operational activities and initiatives for monitoring and observability tools.

Key Responsibilities

• Work closely with various IT teams to provide ongoing support for the monitoring tools operations (Grafana, Prometheus, ELK, Influx DB, PromQL, Azure monitor, AWS CloudWatch)
• Ensure that availability of Applications exceed the defined service levels.
• Maintain Enterprise Management solutions environment during business hours and off-hours as a responsibility.
• Review performance on a regularly and ensure proactive actions and communication to avoid disruption to services.
• Lead new initiatives and process improvements.
• Prepare, review, and send various KPI reports.
• Various QA checks and review of Enterprise management systems/applications activities on a daily, weekly, and monthly basis.
• Share innovative and value driven ideas.
• Able to troubleshoot and resolve application issues.
• Create and maintain necessary Enterprise Management Systems Operational procedures/Training materials/Documentations.
• Ensure that Changes to applications are performed within the Architecture and change guidelines.
• Write scripts to automate the operational activities.
• Provide first level support for incidents and problems.
• Ensure that incidents and problems do not impact the agreed service levels.

Education

• Bachelor of Engineering/Technology
• ITIL certifications
• Agile, Scrum certifications

Experience:

• 5+ years of IT experience
• Grafana, Prometheus, ELK, Influx DB, PromQL, Azure monitor, AWS CloudWatch UNIX/Windows/SQL/Oracle working knowledge.
• AWS, OCI, Azure knowledge
• Familiarity of supporting applications
• ITIL process familiarity
• Automation skills using any automation tools/scripts.

Behavioral Competencies:

• Strong customer-facing skills. Strong ability to interact with internal & external customers effectively using various communication channels.
• Self-motivation and able to take responsibility.
• Able to demonstrate initiative and a proactive approach to daily tasks.
• Good communication skill sets.
• Team Player
• Willingness to work on night shifts/weekends/public holidays.
• Self-motivated and accommodate according to the environment.
• People oriented, capable of handling stressful situations.
• Interested to be updated with latest technology trends.
• Excellent Analytical, troubleshooting & vendor co-ordination skills.
• Excellent capability to learn & adapt to changes.

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Job Responsibilities

• Provide technical coordination of various activities across the infrastructure team.
• Provide governance and oversight tracking for Risk/Audit, Security CVE/CIS.
• Assist with tracking and managing Opex and Capex budgets.
• Assist with the logistics around budget and PO processing.
• Manage the full project lifecycle for infrastructure deployments, upgrades, migrations, and integrations from initiation through planning, execution, monitoring, and closure.
• Develop detailed project plans defining activities, resources, timelines, milestones, risks, and budgets.
• Coordinate cross-functional teams including internal staff, vendors, and third-party contractors.
• Ensure projects adhere to established IT governance processes, standards, and methodologies.
• Monitor project performance, identify issues, and drive corrective actions to keep initiatives on track.
• Manage project changes through formal control procedures and approval processes.
• Provide regular status reporting and presentations to leadership stakeholders.
• Ensure infrastructure projects meet defined technical, security, and compliance requirements.
• Oversee data migration activities and infrastructure configuration management.

Experience / Skills Required

• Manage project documentation and knowledge transfer processes
• Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience.
• 5+ years of experience managing infrastructure technology projects.
• Strong technical understanding of IT infrastructure including servers, storage, networks, data centers, cloud platforms, and related systems.
• Expertise with project management methodologies such as Agile, Waterfall, etc.
• Excellent organizational, communication, and leadership abilities.
• Ability to manage concurrent projects and prioritize project activities.
• Problem-solving skills to identify and resolve technical and process issues.
• Proficiency with project management software and productivity tools.
• PMP certification or other relevant project management credentials are preferred.

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Key Responsibilities

• Good knowledge of Card and Payment industry.
• Visa and Mastercard settlement clearing application ownership and provide L1 support.
• Way4 SOD process monitoring and Client SLA Reporting
• Incident management as per our policies & Change control life cycle
• Keeping stakeholders updated through various channels.
• Follow organization policies and procedures.
• Handling Financial file processing related failures and ensure processing of incoming outgoing interchange within agreed SLA.
• Provide support to projects team for change monitoring.
• Handle automation tools like Control-M, CMS systems, ticketing tools
• Query handling from various internal / externals teams, clients, schemes etc. like Customer Support teams, Merchant Support, Solution Design, PMs, Business teams, Internal Operations teams, external service providers like Visa, Mastercard etc.
• Understanding of financial files and its business impact.
• Understands Service/Disaster recovery process and readiness of Production and DR systems in sync using replication tools.
• Documentation of L1 tasks.
• Report all production issues and highlight risks to management.
• Manage and handle the team in absence of the Team Leader in day-to-day activities and coordinate with the team.

Education

• Bachelor’s Degree (preferable in IT)

Experience / Skills:

• 4+ years of IT experience.
• Proficient in English.
• Strong Knowledge of Card and Payment industry.
• Proficient in the use of MS Office, and statistical and database applications.
• Strong critical and analytical thinking skills.
• UNIX/Windows/SQL/Oracle working knowledge.
• ITIL process familiarity
• Automation skills using any automation tools/scripts.
• Exceptional communication and coordination skills
• Strong multitasking and problem-solving abilities
• Effective time management

Behavioral Competencies:

• Strong customer-facing skills. Strong ability to interact with internal & external customers effectively using various communication channels.
• Self-motivation and ability to take responsibility.
• Able to demonstrate initiative and a proactive approach to daily tasks.
• Good communication skill sets.
• Capable of handling stressful situations.
• Team Player
• Handling of High-pressure environment
• Willingness to work on 12-hour shift/night shifts/weekends/public holidays (24/7 shifts).

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Description

• We are seeking a Network Engineer to join the Group Infrastructure Network team based in Kenya. The Network team are collectively responsible for designing, deploying, managing, and operating the Network and Network Security infrastructure platform that provides a stable, safe, and secure environment for hosted applications, workloads, and external clients.

Key Responsibilities

• You will provide technical support for network devices and be accountable for availability, performance, security, and risks related to all network devices & services.

Network Infrastructure Management:

• Managing and maintaining site-to-site VPN, IPSEC & MPLS, from Cloud to On-Prem customer network.
• Performs security reviews and risk assessments on the network, computer, and data systems.
• Ensuring the cloud network is responsive to user demands.
• Scaling cloud services to serve growing businesses.
• Troubleshooting issues which arise.
• Ensuring compliance with relevant legislation and guidelines.
• Configure, monitor, and maintain routers, switches, wireless access points, NAC systems, and F5 LTM.
• Ensure network devices are operating efficiently and meeting performance requirements.
• Implement and enforce network policies and procedures to maintain network integrity and security.
• Conduct regular audits and assessments of network devices to identify vulnerabilities or areas for improvement.
• Firmware Upgrades and Patch Management.
• Coordinate with vendors to obtain recommended firmware versions for network devices.
• Perform firmware upgrades on routers, switches, wireless access points, NAC systems, and F5 LTM.
• Develop and maintain a patch management process to apply security patches in a timely manner.
• Test and validate firmware upgrades and patches in a lab environment before deploying them in production.

Bug Identification and Resolution:

• Collaborate with vendors to identify and troubleshoot firmware bugs in network devices.
• Analyze bug reports, system logs, and other sources of information to diagnose issues.
• Work closely with vendors to provide detailed bug reports and assist in their resolution.
• Validate and verify bug fixes to ensure they effectively address identified issues.

Network Security and Compliance:

• Implement and maintain network security measures to protect against unauthorized access and cyber threats.
• Monitor network traffic for suspicious activity and respond to security incidents.
• Ensure compliance with industry standards and regulatory requirements (e.g., PCI DSS, HIPAA).
• Conduct periodic security assessments and vulnerability scans of the network infrastructure.
• Documentation and Reporting:
• Maintain accurate and up-to-date documentation of network configurations, diagrams, and procedures.
• Prepare regular reports on network performance, security vulnerabilities, and firmware status.
• Create and maintain technical documentation, including standard operating procedures (SOPs) and guidelines.

Availability Management:

• Monitor and maintain network availability and uptime.
• Implement redundancy and failover mechanisms to minimize network downtime.
• Conduct regular audits and assessments to identify potential vulnerabilities and address them proactively.
• Collaborate with other IT teams to ensure high availability of network services.
• Maintain Networksecurity infrastructure environment in a challenging 24X7 environments.

Performance Management and Quality of Service:

• Monitor and analyze network performance metrics to identify bottlenecks and areas for improvement.
• Optimize network performance through bandwidth management, traffic shaping, and Quality of Service (QoS) policies.
• Recommend and implement enhancements to optimize network performance and ensure efficient resource utilization.
• Define performance management parameters for related services.
• Ensure the services exceed the defined performance levels.
• Review performance on a regularly and ensure proactive actions and communication to avoid disruption to services.

Change and Configuration Management:

• Plan, implement, and document changes to network configurations as required.
• Follow change management processes and protocols to minimize disruptions and ensure smooth transitions.
• Maintain an accurate inventory of network devices, their configurations, and related documentation.
• Implement and maintain configuration management tools and practices.
• Ensure that Changes to applications are performed within the Architecture guidelines.

Incident and Problem Management:

• Investigate and resolve network incidents and problems in a timely manner.
• Conduct root cause analysis for recurring incidents and implement corrective actions.
• Provide support and troubleshooting expertise to resolve network-related issues.
• Collaborate with internal teams and vendors to address complex network problems.
• Provide first level support for incidents and problems related front end solutions.
• Ensure that incidents and problems do not impact the agreed service levels.
• Manage services from relevant vendors.
• Removing residual risk and providing solution that comply with ourpolicies.

License Management:

• Manage network equipment licenses, ensuring compliance with licensing agreements.
• Track license expiration dates and initiate renewal or procurement processes as needed.
• Maintain accurate license records and ensure proper documentation.

Disaster Recovery:

• Develop and maintain disaster recovery plans for network infrastructure.
• Test and validate network recovery procedures to ensure business continuity.
• Collaborate with the IT team to establish backup and recovery strategies for network devices.
• Participate in disaster recovery drills and exercises.

Education

• Bachelor’s Degree in engineering or computer Science.
• CCIE certifications in Routing & Switching

Required skills:

• Strong knowledge in capacity management and hardware sizing for cloud Network requirements.
• Good knowledge in cloud solution failover and maintain Disaster recovery plan.
• Good knowledge in TCP/IP and other routing protocols.
• Good knowledge of Cisco routers and Switches.
• Good knowledge in implementing and troubleshooting OSPF,BGP,EIGRP.
• Minimum 4 years of experience as a Network Engineer or in a similar role.
• In-depth knowledge of networking protocols, technologies, and best practices.
• Strong understanding of network security principles and practices.
• Proficiency in configuring and managing network devices, including routers, switches, firewalls, and load balancers.
• Experience with network monitoring and troubleshooting tools.
• Familiarity with network performance optimization techniques and QoS mechanisms.
• Excellent problem-solving skills and the ability to analyze and resolve complex network issues.

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Job Overview

• The IT Operations Engineer Lead will lead a small team that manages the day-to-day activities of batch processing activities as well as analyze all alerts generated by monitoring solutions and will take necessary actions based on the documented processes and provide technical support.

Responsibilities

• Lead, mentor, and motivate the Operations Command Center support team.
• Good knowledge of Card and Payment industry.
• Visa and Mastercard settlement clearing application ownership and provide L1 support.
• Way4 SOD process monitoring and Client SLA Reporting
• Incident management as per ourpolicies & Change control life cycle
• Keeping stakeholders updated through various channels.
• Follow organization policies and procedures.
• Handling Financial file processing-related failures and ensuring processing of incoming outgoing interchange within agreed SLA.
• Provide support to the projects team for change monitoring.
• Handle automation tools like Control-M, CMS systems, ticketing tools
• Query handling from various internal / externals teams, clients, schemes etc. like Customer Support teams, Merchant Support, Solution Design, PMs, Business teams, Internal Operations teams, external service providers like Visa, Mastercard etc.
• Understanding of financial files and its business impact.
• Understands Service/Disaster recovery process and readiness of Production and DR systems in sync using replication tools.
• Documentation of L1 tasks.
• Report all production issues and highlight risks to management.
• Manage and handle the team in absence of the Team Leader in day-to-day activities and coordinate with the team.

Qualifications / Skills

• Bachelor’s Degree (preferable in IT)
• Experience in leading a small technical team
• Hands-on technical experience
• 4+ years of IT experience.
• Proficient in English.
• Strong Knowledge of Card and Payment industry.
• Proficient in the use of MS Office, and statistical and database applications.
• Strong critical and analytical thinking skills.
• UNIX/Windows/SQL/Oracle working knowledge.
• ITIL process familiarity
• Automation skills using any automation tools/scripts.
• Exceptional communication and coordination skills
• Strong multitasking and problem-solving abilities
• Effective time management

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Key Responsibilities

• Lead, mentor, and motivate the Operations Command Center support team
• Provide 1st level support for Switching platform & Core authorization applications
• Oversee and manage 24x7 shifts
• Incident management as per our policies
• Keeping stakeholders updated through various channels
• Handling Financial file processing related failures
• Excellent Analytical, troubleshooting & vendor co-ordination skills
• Understanding of Incident management & Change control life cycle
• Excellent capability to learn & adapt to changes.
• Provide support to projects team for change monitoring.
• Card payment technology end to end knowledge
• Hands on knowledge on automation tools like Control-M, RPA, Python
• Software Monitoring - Monitoring of Switch Application and its modules
• Transaction level monitoring using alerts & dashboards of monitoring tool.
• Query handling from various internal / externals teams, clients, schemes etc. like Customer Support teams, Merchant Support, Solution Design, PMs, Business teams, Internal Operations teams, external service providers like Visa, Mastercard etc.
• Understanding of financial files and its business impact
• Keep the Production and DR systems in sync using replication tools.
• Understand Cloud technologies
• Understand Service / Disaster recovery process
• Certificate inventory management

Qualification

• Bachelor’s Degree (preferably in IT)

Experience:

• Experience of leading a small technical team.
• Hands-on technical experience.
• 4+ years of IT experience.
• Strong Knowledge of the Payment industry.
• UNIX / Windows / SQL DB / Oracle DB working knowledge.
• AWS, OCI, Azure knowledge.
• Monitoring tools operational knowledge.
• Familiarity with supporting applications.
• ITIL process familiarity.
• Automation skills using any automation tools / scripts.

Behavioural Competencies:

• Strong customer-facing skills. Strong ability to interact with internal & external customers effectively using various communication channels.
• Self-motivation and ability to take responsibility.
• Able to demonstrate initiative and a proactive approach to daily tasks.
• Good communication skill sets.
• Capable of handling stressful situations.
• Team Player.
• Handling of High-pressure environment.
• Willingness to work on 12-hour shift / night shifts / weekends / public holidays (24 / 7 shifts).

go to method of application »

Key Responsibilities

• Provide 1st level support for Switching platform & Core authorization applications in 24x7 shifts
• Incident management as per our policies
• Keeping stakeholders updated through various channels
• Handling Financial file processing related failures
• Understanding of Incident management & Change control life cycle
• Excellent capability to learn & adapt to changes.
• Provide support to projects team for change monitoring.
• Card payment technology end to end knowledge
• Hands on knowledge on automation tools like Control-M, RPA, Python
• Software Monitoring – Monitoring of Switch Application and its modules
• Transaction level monitoring using alerts & dashboards of monitoring tool.
• Query handling from various internal / externals teams, clients, schemes etc. like Customer Support teams, Merchant Support, Solution Design, PMs, Business teams, Internal Operations teams, external service providers like Visa, Mastercard etc.
• Understanding of financial files and its business impact
• Keep the Production and DR systems in sync using replication tools.
• Understand Cloud technologies
• Understand Service/Disaster recovery process
• Certificate inventory management

Qualifications and Experience

• Bachelor’s Degree (preferable in IT)
• 4+ years of IT experience
• Strong Knowledge of Payment industry
• UNIX/Windows/SQL DB/Oracle DB working knowledge
• AWS, OCI, Azure knowledge
• Monitoring tools operational knowledge
• Familiarity of supporting applications
• ITIL process familiarity
• Automation skills using any automation tools/scripts
• Excellent Analytical, troubleshooting & vendor co-ordination skills

Behavioural Competencies:

• Strong customer-facing skills. Strong ability to interact with internal & external customers effectively using various communication channels.
• Self-motivation and able to take responsibility
• Able to demonstrate initiative and a proactive approach to daily tasks
• Good communication skill sets.
• Capable of handling stressful situations.
• Team Player
• Handling of High-pressure environment
• Willingness to work on 12-hour shift/night shifts/weekends/public holidays (24/7 shifts).

go to method of application »

Job Description

• We are seeking a hands-on technical Platform engineering lead who will manage a team of Platform Engineers accountable for enterprise-wide system administration, availability, performance, costs, security and risk management for our global infrastructure estate.
• The infrastructure landscape spans across multiple geographic regions including UAE, KSA, South Africa and wider Africa. It covers core platforms like Oracle/x86, Oracle VM, VMWare, Hyper-V, Unix, Linux and Windows servers, storage systems, data protection, Network, Network security and Databases.
• The Platform engineering team provides 24/7 engineering support for this complex interconnected system ecosystem that underpins the company's technology operations and services delivery.

Requirements
Education:

• Educated to Degree level from a recognized university in Computer Science or relevant subject in Technology. Preferably holds an Engineering Degree.

Professional:

• At least 5+ years of experience in a Technology / IT function in a recognized international organization
• In-depth knowledge of x86 & SPARC Hardware, Solaris OS & Oracle Virilizations (LDOMS/Zones)
• In-depth knowledge of RedHat Linux OS + Windows Server
• In-depth knowledge of VMWare vSphere, vRCLI & vROPS, ARIA
• Excellent Knowledge in High-end and Mid-range storages (PowerMax/PowerStore/DataDomain/ECS) including design and replication technologies.
• In-depth Knowledge of Enterprise backup solutions (Networker/NetBackup).
• In-depth Knowledge in Veritas Cluster including fault tolerant configuration and maintenance.
• Design and deploy systems with HA.
• Should have very strong working knowledge on OS & Infrastructure Application patching, maintaining Oracle Solaris (11) Patching Repository, RedHat Satellite servers & Qualys patching tool.
• Performance Tuning skills in OS (Unix/Linux) / Storage & Backup.
• Excellent Knowledge in Ansible automation tools and scripting
• Experience in Public Cloud (OCI/Azure/AWS)
• Proven expertise in computer science, software engineering and information systems preferably for financial services industry
• International certification on RedHat Linux, Solaris, VMWare, Storage, Backup products will be added advantage.

Personal:

• Excellent analytical and problem management skills.
• Dedicated approach to service management
• Excellent written and oral communication skills.