Jobs at HRBP Limited

Job Overview

• As a channel/Partnership manager, you play a crucial role in establishing and nurturing strong partnerships with our channel partners.
• You are responsible for developing and executing strategies to drive channel sales and meet revenue targets, and work closely with our partners to ensure they have the necessary resources and support to effectively promote and sell our products or services.
• This position requires excellent communication and relationship-building skills, as well as a deep understanding of our industry and marketto drive the B2B and Banking partner relationships in Nigeria.

Responsibilities

• Establish and sustain robust relationships with channel partnersand other vital stakeholders.
• Work with partners to create and execute joint marketing initiatives and incentives to generate demand and boost sales.
• Function as the project manager that ensures all partnership projects run smoothly and are successfully delivered. This could range from tech integration to finance partner disbursements.
• Deliver excellent customer service for banking partners and corporate partners
• Effectively manage all stakeholders related to a project and be the internal champion for the partner.
• Build out the Corporate channel by acquiring new partners and working with the commercial team to ensure all corporate transactions are successfully managed and closed with excellent customer service delivery.
• Train and assist channel partners to ensure they are well-versed in our products or services and can effectively market and sell them.
• Evaluate and provide feedback on partner performance and suggest areas for improvement.
• Discover new channel partners and assess their potential to contribute to our sales objectives and market penetration.
• Coordinate with internal teams, including sales, marketing, and product development, to ensure consistency and efficiency of channel strategies.
• Keep abreast of industry developments, competitive dynamics, and market conditions to identify new opportunities and potential threats.
• Oversee partner contracts, agreements, and rewards to ensure adherence and optimize partner satisfaction and performance.
• Measure and report on key performance indicators, such as revenue goals, partner sales results, and market trends.
• Update and present to senior management on channel partner operations, outcomes, and growth prospects.

Requirements

• Banking Experience
• Bachelor's Degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in channel sales/partner management, of which 3 years must be in the Banking sector
• Proven track record of successfully managing and growing channel partner relationships.
• Knowledge of the Banking industry and market, including key competitors and trends.
• Strong understanding of sales and marketing principles.
• Experience in the technology/software industry is a plus.

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Job Overview

• Ideal candidate willresponsible for creating, standardizing and keeping the customer experience in the bank's loungesacross the country at the highest level.

Responsibilities 

• To ensure smooth day to day running of Lounge.
• Continually bring added value to the contract though innovation and pro-activeness.
• Provide management reports in coordination with the Account Manager.
• To provide solutions to operational airport challenges.
• To financially manage the contract within the terms of reference, working towards achieving financial and non-financial target
• Foster positive working relationships with airport team to ensure effective team dynamics and resource efficiencies as well as consistency for customer
• Ensure all staff is trained to deliver a customer focussed service.
• Ensure staff performances are managed to quality set objectives.
• Lead, motivate, train, develop and direct team to maximise efficiency in customer service
• Create an environment where constant improvement is actively encouraged and recognised
• Develop effective resource planning solutions to meet demands of the business
• Develop personal development plans for all team members to ensure progression and learning within roles.
• Ensure communication and implementation of all service deliverables through team and mentor success
• Have a passion for delivering service and quality excellence through understanding the Bank'd cultures
• Coordinate and manage the contract activities through effective regular communication with Client and colleagues.
• Complete all documentation in line with company policy and legal requirements.
• Compile proposals and recommendations to continually improve operations.
• Accountable for business and financial performance of lounge, providing detailed operating analysis.
• Analyse business performance that shares best practice and delivers consistency.
• Foster customer relationships through motivated teams
• Review customer reaction and feedback to service given and implement and action a plan to address any concerns.
• Implement staff recognition and reward based on customer feedback.

Requirements / Skills / Experience

• At least 5 years experience with 3 years working for a Bank in similar position.
• Smooth and efficient running of the operations
• The ability to build excellent client relationships
• Performing and reporting financial objectives
• Growth, Client & Customer Satisfaction / Quality of Services provided
• Leadership & People Management
• Rigorous management of results Communications
• Customer Focus
• Business Consulting
• Commercial Awareness

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Job Overview

• Overseeing the development and management of Savings products, ensuring that they meet the needs of customers, comply with regulatory standards, and generate revenue for the institution.
• Ideal candidate will be cultivating ideas for products that align with our amazing culture, putting the customer at the heart of everything we do. You will be making improvements and changes to not only the products, but the way they are communicated to our customers.

Responsibilities 

• Accountable for the comprehensive, end-to-end management of the savings product portfolio including product development, product marketing (in conjunction with MCIR), business development, product analysis, pricing, and profitability analysis, etc.
• Keep on the pulse of market, competitor, technology and customer change – and bring this knowledge into the team.
• Have a rigorous understanding of your product set – how they work, the processes, the customers, commercial drivers and regulatory requirements.
• You will support the management of risk for the deposits product set including management of the product governance processes, at launch, in-life and end-of-life.
• Develop a deep understanding of the needs of our customers, gathering insights from a range of sources including frontline feedback, customer feedback and EODs. Improve how we gather feedback and support.
• You will own the SCV (single customer view) process for deposits ensuring the Bank meets all regulatory requirements
• Supportingthe businessin delivering an attractive savings proposition
• Analysing and reporting on savings performance and pricing, and making recommendations
• Monitoring the savings market and advising on key changes and implications
• Writing clear business proposals for the Executive Leadership team
• Making sure customer facing material communicates our savings propositions clearly and accurately
• Working across the Bank to deliver change and product improvements and presenting your propositions confidently

Required Knowledge / Experience / Skills

• A minimum of 5 years experience, inclusive of 3 years in similar role with a Bank
• Product- knowledge and training
• People management skills
• Business development skills
• Brand management skills
• Facilitation skills
• Communication skills,
• Selling skills
• Negotiating skills
• Interpersonal skills
• Data driven decision making

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Responsibilities 

• Support development of Digital Marketing strategy
• Own marketing efforts across digital channels from planning through design, execution and monitoring to deliver marketing and business unit objectives
• Subject Matter Expert (SME) for all engagement with campaign management vendors
• Direct strategy for campaign targeting for all digital channels (web, email, display, mobile, search, social etc.)
• Obtain appropriate approvals throughout the campaign development process including concept, creative execution, and compliance.
• Work with Content Development team and external agencies to develop digital campaign contents
• Brief external agencies including creative, digital and media planning agencies to deliver campaign activity against brief
• Oversee campaign execution and manage performance against agreed campaign activity
• Carry out post campaign analysis to report KPIs and distribute learning for future campaigns
• Develop social media strategy and implement social media plan/initiatives
• Subject Matter Expert (SME) for all engagement with social media vendors
• Work with the Strategic Planning Lead to develop social media KPIs & Metrics
• Develop and manage guidelines for social strategies for products
• Coordinate activities of the Social Media Officers / Army
• Leverage social listening to protect the brand and leverage listening insights on brand perception and customer characteristics and preferences to inform overall customer experience
• Oversee development of social media messaging calendars and monitor calendar execution
• Monitor social media performance and develop action plan for continuous improvement.

Experience

• Candidates should possess a Bachelor’s Degree with 5+ years’ experience in marketing communications and at least 3 years’ experience in the banking industry.
• Experience in financial services, product management and investment banking/asset management will be an added advantage
• Professional Diploma in Digital Marketing will be an added advantage or the relevant

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Job Description

• Responsible for the execution of solution initiatives, ranging from first click to retention and renewal initiatives, with a focus on instilling loyalty within the ever-growing Youth segment customer base.
• This entails prospecting, onboarding, and maintaining customer entrenchment throughout the journey.
• Responsible for the development of new products within the Youth segment space.
• A key member of cross-functional product development teams that typically include engineers, researchers, technologists and representatives of marketing and finance departments.
• Liaises with different members of the development team to drive both new and existing projects forward.

Qualifications

• Candidates should possess a Bachelor’s Degree with 5 years work experience with a minimum of 3 years within the Banking sector in a similar role.

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Job Responsibilities/ Requirements

• Support in the Development and shaping of the end-to-end mortgage proposition
• Advise those supporting the delivery of mortgage pricing proposals to ensure the portfolio grows in line with Commercial expectations, e.g. use of pricing model
• Support pricing activities of mortgage products to achieve targets and business strategy, e.g. use of competitor reporting, market changes
• Help to develop new products and specialist propositions that maximize market opportunities
• Be a Bump Up for other colleagues across the Bank
• Support the continued development of a customer retention strategy as the business matures and grows.

Qualifications

• Candidate must possess a Bachelor's Degree with a minimum of 5 years experience in a similar role
• Candidate must have at least 3 years similar experience in Banking

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Job Description

• Keep accurate records of all daily transactions.
• Prepare balance sheets.
• Process invoices.
• Record accounts payable and accounts receivable.
• Update internal systems with financial data.
• Track bank deposits and payments.
• Assist with budget preparation.
• Review and implement financial policies.
• Prepare monthly, quarterly and annual financial reports.
• Reconcile bank statements.
• Participate in financial audits.
• Carry out any other assignments as may be required by the firm.

Qualifications

• B.Sc / HND in Accounting.
• Strong ethics, with an ability to manage confidential data.
• Knowledge of Microsoft Office, such as Microsoft Excel.
• 1 year experience in an accounting field post-NYSC.
• Basic knowledge of various accountingsoftware