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About the Job
Purpose of the Job

To sustain and enhance targeted gross revenue and gross acquisition in respective SME business by effective implementation of planned sales and channel management strategies.

Key Responsibilities

• To identify and recruit suitable channel partners who will drive the effective acquisition of SME customers
• Ensure adherence of channel partners to all guidelines as this will help ensure their profitability and sustain demand. Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in the zone
• Grow the usage of corporate products in the states
• Drive the sales of Mobile Advertising products directly and through channel partners
• Create exceptional opportunities to sell non voice products such as data, leased circuit, dedicated internet etc…
• Create opportunities to run presentations of corporate products to SMB /SME all segments in the Zones, directly and through channel partners
• Responsible for SME/SMB account development and relationship management process for accounts in the channel guided by the signed service level agreement.
• maximize sales through effective execution and implementation of placement and distribution strategies
• Encourage and develop opportunities to have Airtel presence in all RETAIL & SME COMPANIES in the zones
• Visit a minimum of 3 channel partners per week. Such visit should be targeted as ensuring availability of POS materials, reviewing performance against target, reviewing product knowledge of field sales agents and taking corrective actions as required
• Facilitate and coordinate the recruitment, training, and development of Field Sales agents
• Constantly ensure field sales employees are optimally deployed by advising channel partners and dealers on SIM Cards and other products billing on SnD portal, route planning, territory management, etc.
• Co-ordinate with learning & Development and marketing for product, process and behavioral trainings of field sales employees and channel partners
• Work with service delivery and support bill delivery and collection in the zone
• Accountability for ensuring that agreed target are cascaded across channel partners and field sales agents
• Responsibility for managing performance variances and
• reallocating targets as required
• Timely report of all activities (Daily, weekly, monthly, quarterly etc. and as required) o Acquisition – Performance Vs. Target and against all product lines.
• Presence at relevant events, ensuring expected benefits are realized
• Reduce debt portfolio and churn in your segment
• Carry out all other functions as directed by the SME Sales Manager

Education & Experience

• A University Degree in Business Administration, Marketing, or related course
• 3-5 years preferably in FMCG, Consumables & telecom
• 3-5 years’ experience in managing sales channel or Key Accounts

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JOB PURPOSE

The role is responsible for enhancing the overall state of internal control and governance standards in Smart Cash PSB. The role aims to provide assurance to senior management and the Board and Audit Committee on compliance to laid down processes and mitigation of key risks.

KEY ACCOUNTABILITIES
1. Improve the Internal Control Environment through active engagement with Senior Management and Management.

• Conduct periodic meetings with Functional Chiefs, COO, CEO and other stakeholders to address the key audit issues and monitor the implementation status of management’s action plans.
• Review control mitigation plans of functions and ensure adequate and prioritized management attention on remediating known issues and preventing recurrences.
• Ensure that audit issues are well understood by all levels of management and staff and that learning on fraud and control issues are shared amongst relevant stakeholders to prevent recurrences.

2. Audit Management

• Ensure partners have established plans to drive the priorities of the internal audit activity, consistent with the organization’s objectives.
• Implement a system of tracking key project activities that impact on delivery of the audit plan.
• Implement a system of capturing and tracking audit issues per timelines agreed with respective functional heads/ chiefs, flagging and escalation of delays in implementation of improvement opportunities.
• Conduct regular review of the audit work done by outsourced audit partners to validate quality of audit work and reporting.
• Identify any necessary changes to the audit methodology and ensure implementation in a timely manner.
• Ensure quantification of losses / impact arising from lack of / ineffective controls.

3. Partner Management and Communication

• Provide continuous feedback to partner (internal audit service providers) on quality of audit work and deployment of resources.
• Ensure training of partner staff in order that they are able to deliver the best quality
• Provide proposals for improvement and support the implementation of changes.
• Ensure there is a clear line of communication between the partner and Smart Cash PSB to facilitate issue resolution in an effective and timely manner.
• Continuous communication with the teams during the period of the engagement.

4. Reporting

• Maintain a calendar for the board audit committee meetings.
• Consolidate information for reporting to the board on a quarterly basis.
• Co-ordinate receipt and dispatch of all necessary documentation and communication.
• Ensure all levels of review prior to dispatch of board papers.
• Flash reporting for significant issues noted in ongoing reviews.
• Prepare all reports required for presentation to Smart Cash Senior Management.
• Periodically report on implementation of improvement opportunities noted in reviews.

5. Support / Drive Enterprise Risk management.

• Ensure on-going dialogue with stakeholders and internally within the team to identify potential risks to ensure identification, assessment and development of mitigation plans for key risks.
• Identify good business practices and ensure these are shared with management for implementation.
• Drive programmes that promote risk and control awareness across the company.
• Keep abreast of regional and international trends and identify new and emerging risks in the business and / or industry.
• Provide guidance to other functions on risk management and compliance.

6. People Management

• Continuous development of staff (including partner staff).
• Ensure ongoing reassessment of skill sets required and supplement through recruitment or outsourcing.
• Drive initiatives to address employee concerns (if any).
• Ensure adequate progress on staff training & development, leveraging on resources from internal, as well as external service providers

QUALIFICATION & EXPERIENCE

Educational Qualification

Must have:

• A first degree or equivalent in any discipline.
• Recognized professional Accounting certification such as ACCA, ACA, etc.

Relevant Experience

Must have:

Minimum of 10 years’ experience in the financial management/accounting function, 5 of which must be in senior position within the audit function.

Please note that only shortlisted candidates will be contacted.