Jobs at Ascentech Services Limited

Primary Function/Responsibilities:

• Demonstrate personal credibility as an change management Consultant with relevant experience in change management.
• Able to demonstrate this within the OCM team and on challenging client engagements.
• Use OCM methodologies and tools for requirements gathering, OCM design and client project delivery.
• Provide a range of programme planning and reporting, workshop design and facilitation, data analysis and problem solving.
• Able to deliver work with virtual/off shore teams.
• Manage personal utilization to deliver quality outcomes
• Contribute the development and promotion of Organizational Change Management methods and tools, including presentations, RFP content, methodologies, toolkits and deliverables.
• Ability to travel 60%-100% on client engagements across the middle-east
• Skills and Expertise Areas
• Client Relationship Management
• Change Management Strategy and Plan 
• Change Strategy Design
• Organizational Design
• Organizational and User Readiness Assessment
• Change Sponsors and Change Champions engagement
• Stakeholder Engagement and Management
• Training Needs Analysis, Training Design and Delivery
• Communication Strategy, Design and Execution
• Skills and Competency Mapping
• End user Change Impact Analysis and Risk Mitigation
• Culture Change Analysis
• Workforce Transformation, and HR Transformation
• Change Management Effectiveness
• Benefits Realization

Experience

• The ideal candidate should have a total of 6-14 year of experience out of which minimum of 3+ years relevant Change Management experience having completed at least one full cycle project of 6-12 months.

Education

• B.Tech/BE/MBA/MCA

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Job Responsibilities

• Subassembly replacements, Service generator, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.
• Insure the GENSET is running properly as per standard
• Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus.
• Advising management on continued use of unsuitable equipment, appliances, and apparatus.
• Supervising electricians.
• Constructing and fabricating parts, using hand tools and specifications.
• Reading and interpreting electrical and electronic circuit blueprints, diagrams, and schematics.
• Ordering of electrical supplies and equipment.

Job Requirements

• Two-year Electrical, Technical, or related Degree.
• Completion of an electrical apprenticeship.
• Good communication skills.
• Experience operating hand and power tools, soldering and fault-testing equipment.
• At least 2 years' experience as an Electrical Technician.
• Excellent problem-solving skills.

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Job Brief

• We are looking to hire a Customer Service Officer who will be responsible for the handling of incoming telephone calls.
• He / she have the responsibility of dealing with customers who prefer to contact the company through the Internet (e-mails), text messages, or another electronic medium.
• Whenever a customer or client calls, the agent puts up information related to the customer or client on the computer screen so as to enable easy reference to sales or service records.

Job Responsibilities

• Responsible for managing a whole lot of incoming and outgoing calls in the organization
• Build long-lasting relationships with customers
• Keep a comprehensive record of all calls and/or conversations in the organization’s call centre data bank
• Attend to customer requests
• Adhere the customers on new announcements
• Follow up on customer requests
• Update operation officers on updates related to customer complaints
• Follow up on payment confirmations
• Send quotation to customer and follow up (AMC/Repair)
• Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems

Job Requirements

• Minimum HND, B.Sc. in any relevant field
• 2 - 3 years of work experience as a Customer Care Officer
• Must possess good communication skills
• Must have good interpersonal skills to enable an easy flow with customers at all times
• Ability to work with little or no supervision
• Must be self-driven at all times
• Must have good knowledge of customer relationship or customer service practices
• Must have good data entry and typing abilities.

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Job Purpose

• To develop, implement and manage sourcing strategies in line with Company strategy to drive down cost without the jeopardy of quality and to strategically lead category management initiatives, procurement transaction and operational activities and deliver on sourcing saving targets and process improvements targets.
• Planning, directing and coordinating the activities of buyers in purchasing materials, products, and services and providing efficient purchasing and inventory control services and securing the company requirements of materials, equipments, consumables and services in convenient quality, price and timing from the best sources locally and/or internationally in accordance with approved systems and regulations, and consequently contribute in the company resources optimization.

Education, Knowledge, Skills and Experience

• Degree in Supply Chain or Purchasing / Procurement.

Specific Work Experience, Knowledge and Skills Required:

• 3 to 5 years’ experience in a strategic sourcing or procurement related role.
• Assertive, well spoken with good verbal and written communication skills.
• Good interpersonal, relationship and people management skills.
• Strong negotiation and persuasion skills.
• Customer focused
• An efficient and organised individual.
• Leadership skills/experience.
• Team player.
• Resilient, able to work under pressure, accepting criticism and dealing calmly and effectively with hish stress situations.
• Responsible in dealing with company resources.
• Analytical thinking and using logic to address work-related issues.
• Knowledge of administration and management principles, including strategic planning, resource allocation, production methods and coordination of people and resources.
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximising the effective manufacture and distribution of products
• Formal & informal meetings with senior management to help execute strategic objectives for the company22
• Understand the business strategy, the customers and our products to communicate and deploy the vision in a meaningful way into the department
• Give input on Supply Chain strategy
• Planning: medium to longer term
• Responsible for the development, documenting and implementing the Division’s comprehensive procurement process which will drive cost savings and profitability.
• Involvement in preparing the annual procurement budget, approval, implementation and control.
• Participating in the commercial development of the Business Unit by detecting needs, building the “best solution” with the manager, training the consultant team and the clients in your expertise area.
• Responsible for monthly and quarterly reporting, and reviews in comparison to targets and budget.
• Develop and implement purchasing and contract management instructions, policies, procedures and purchasing charter
• Ensure alignment of procurement department to ICRF.
• Liaise with, and locate, vendors of materials, equipment, consumables, or other supplies, and determine product availability, quality and terms of sale.
• Represent the company in negotiating contracts and formulating supplier agreements.
• Setting plans and strategies in place to secure the company requirements in suitable quality, suitable price, and suitable timing from the suitable sources.
• Keep record of, and set procedures in place on dealing with non-conformances.
• Participate in the development of specifications for equipment, products or substitute materials (technical data sheets?).
• Involved in the CAPEX tendering processing, sourcing suppliers and quotes, and ensure accuracy/appropriateness of products/services and pricing
• Maintain effective supplier relationships and evaluate/audit suppliers frequently and ensure alignment to Nigeria and Group policies
• Prepare and process requisitions and purchase orders for supplies and equipment.
• Oversight and monitoring of open purchase requisitions which have not been converted to purchase orders, and/or receipted.
• Plan and implement and/or supervise and/or coordinate procurement (goods & services) whilst conforming to regulations and guidelines.
• Plan and implement the internal and external statutory law that affect procurement.
• Advice the Supply Chain Manager on all issues related to procurement and purchasing, and ensures transparency and accountability in all activities.
• Develop and maintain record of procurement requests, goods ordered and received, and generate status reports.
• Analyse market and delivery systems to assess present and future material availability.
• Periodically evaluating the materials inventory levels and defining re-ordering points for different types of materials and consumables in accordance with consumption rates.
• Participation in stocktaking of company assets, materials and consumables, studying and analysing inventory levels, defining slow turn over types of materials and propose how to deal with these types on economical bases.
• Resolve vendor or contractor grievances, payment concerns, and claims against suppliers.
• Review, evaluate, and approve specifications for issuing and awarding bids.
• Review purchase order claims and contracts for conformance to company policy.
• Engage cross-functionally, with production planner, demand planner, warehouse, product managers, R&D and other internal stakeholders to support, ensure alignment, and cooperation with projects.
• Suggesting and implementing standards and performance measurement tools for the department, evaluate current performance, and identify and implement improvement plans
• Determine and drive continuous improvement initiatives across the business.
• Utilise and manage shared services effectively to support business objectives.

Company Attitudes:

• The person in this role needs to be known, first and foremost, for leading with integrity and helping to build an open and engaging culture based on trust, a sense of ownership and responsibility and respect.
• S/he will inspire his/her team and give meaning to their work through clear goals, empathy and promoting a culture of constructive feedback where people can express themselves safely
• S/he will focus on developing a deep understanding of customer needs and expectations and develop team and processes to deliver excellence in the customer experience.
• With a deep commitment to collaborative working, s/he will work in partnership across the organisation to set ambitious goals and deliver sustainable business success.
• Whilst demanding compliance and rigour in our management processes and control systems, s/he will have a risk-balanced approach to trying new things, promoting the ability to fail and learn quickly
• S/he will be solution oriented with a deep commitment to continuous improvement aligned with the needs of both our internal and external customers.
• Finally, with a strong sense of respect for others and the value that different perspectives can bring to an organisation, s/he will be deeply committed to diversity and inclusion to drive innovation.

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Responsibilities

• Keeping the record of PFIS, LPOS, Invoices, Payments, Sales, etc.
• Responsible for rendering effective customers service to all existing client
• Responsible to reconcile all the client’s account
• Resolves customer complaints by investing problems, developing solution, preparing and making recommendation to management.
• Responsible to track production, keep the record of stock
• Follow up for payment collection and keeping their record accurately.
• Must have good understanding of products knowledge.

Requirements

• HND / B.Sc in any relevant field
• 1 - 2 years experience in Sales & Service Executive

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Job Description

• Our client is in need of a National Sales Manager that will use his/her creativity and thorough knowledge of sales processes to provide innovative ideas for the growth of the business.

Responsibilities

• Develop and implement effective sales strategies
• Lead nationwide sales team members to achieve sales targets
• Establish productive and professional relationships with key personnel in assigned customer accounts
• Negotiate and close agreements with large customers
• Monitor and analyze performance metrics and suggest improvements
• Prepare monthly, quarterly, and annual sales forecasts
• Perform research and identify new potential customers and new market opportunities
• Provide timely and effective solutions aligned with clients’ needs
• Liaise with Marketing and Product Development departments to ensure brand consistency
• Stay up-to-date with new product launches and ensure sales team members are on board

Requirements

• B.Sc / HND Degree in Business Administration, Marketing or relevant field
• MBA is compulsory
• Proven work experience in the same capacity in an Animal Feed company
• Minimum of 5 years of experience as a Regional Sales Manager in Animal feeds sales
• Minimum of 10 years of sales experience
• Experience working in the Agro Businees industry
• Must be familiar with the eastern market
• Maintaining and increasing sales of your company's products
• Establishing, maintaining, and expanding your customer base
• Setting sales targets for individual reps and your team as a whole
• Experience managing a high-performance sales team
• Knowledge of CRM software and Microsoft package.

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Job Brief

• Laboratory Technician will be responsible for carrying out various types of construction laboratory tests on sites, including soil tests, asphalt tests, concrete tests, field tests, etc., to meet up with applicable construction standards.

Job Responsibilities

• Preparation and maintenance of laboratory test concrete, soil, asphalt, or aggregate
• Assist in the second testing of soil, concrete, and asphalt, relating to permeability, strength, and materials acceptance.
• Recording samples according to applicable construction standards.
• Compiling and Inputting testing results.
• Keeping the laboratory in compliance with accreditation standards.
• Recording and maintaining equipment calibration and verification.
• Any other assigned task(s).

Job Requirements

• Candidates should possess an OND / HND in Engineering or relevant field
• Minimum of 2 years’ experience in soil test, asphalt test, concrete test, Field Test.
• Computer proficiency is mandatory for Laboratory Technicians.