Job Openings at Development Alternatives Incorporated (DAI)

Function of the Position

• The Business Systems Analyst is a member of the Management Systems Team (MST) with in the Office of Information Management and Technology (OIMT). MST is focused on developing management systems for DAI ’s projects around the world.
• The business systems analyst will be part of a strategic initiative to move the existing systems into new platforms and re- imagine the way that system solutions are provided to our global users.
• S/He w i ll al so work with DA I ’s current projects to identify system requi rements and w i ll work with IT dev e l opers to enhance existing systems.

Roles and Responsibilities
New Systems Analysis and Testing:

• Contribute to system analys is of project and corporate needs in support of DAI’s digital strategy to ensure that the new project management system suite is stream lined, user friendly and supports DAI’s corporate vision and best practices.
• Serve as a key liaison between DAI’s IT devel opment team; project users and corporate stake holders to identify the ir system or reporting needs. Document these requirements and work with development teams to identify the best p latform or reporting tool to address them.
• Develop requirements documentation for hand over to software development teams for project or corporate systems.
• Assist in functional testing of newly devel oped system functionality and collaborate with developers to resolve identified issues.

Existing Systems Analysis, Configuration and Reporting:

• For DAI project users, often in-person at location, facilitate the process of defining system requi rements, conducting system analysis and enabling configurations.
• Identify modifications needed to existing processes in the system based on user input or compliance changes.
• Learn and understand system data structures and help the team analyze corpor ate and project reporting needs; identify best platform and solution.
• Ensure that the management and reporting needs at the field level align with the needs of corporate project, finance and contract management.

Minimum Qualifications

• Grade 7: Minimum of 4 years experience and a Bachelor's Degree or 2 years of experience and a Master's Degree.
• Grade 8: Minimum of 5 years experience and a Bachelor's Degree or 3 years of experience and a Masters Degree.
• (Equivalent combination of training and/or experience will be considered);
• Strong analytical and problem-solving skills, attention to detail.
• Experience with gathering and document user requirements, as well as working through these with developers from the position of a systems analyst.
• Demonstrated interest in leveraging digital solutions to meet critical business needs.
• Experience in oral and written communication including analysis, report preparation and report presentation
• Proven ability to be flexible and work well under pressure, both individually and in a team environment, to meet deadlines
• Ability to travel to all countries where DAI implements its projects, barring times when DAI Global security has deemed travel unsafe – (estimated travel requirement up to 20%)

Strongly Preferred Qualifications:

• Some system testing or test script writing experience.
• Advanced MS Excel skills
• Knowledge of HTML, Javascript, and/or SQL
• Experience using Microsoft Office Suite, Outl ook
• Experience w ith Agile methodologies for requirements gathering and development.

Preferred Qualifications:

• Demonstrated interest in systems and Information Technology field.
• Facilitation, training, and presentation experience.
• Understanding of the development industry in general including major donors (i.e., USAID, US State Department, EC, etc.).
• Other language a plus (Spanish, Russian, French, Arabic)

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Roles and Responsibilities

• The Administrative and Logistics Specialist will be responsible for providing efficient support and ensure success of administrative and logistics activities to DAIN Corporate and Projects, while providing efficient utilization of resources, and procurement and logistics processes in accordance with DAI Global standards, and are carried out in a manner consistent with the objectives of DAIN.
• The Administrative and Logistics Specialist will be in-charge of the implementation of administrative and logistics activities, he/she will oversee keeping clear records for all administration and logistic operations, such as coordinate airport logistics, hotel reservations and process travel requirements for all consultants, staff of the organization (local and international); engage the services of external vendors for specialized repair work; track inventory of all maintenance jobs as well as ensure timely completion of all major and minor repair work; maintain, monitor, and retire the office petty cash used for office stationeries and other expenses..

Specific Tasks
Specific tasks include the following:

• Coordinate airport logistics, local travels hotel reservations and process travel requirements for staff, consultants, projects and BUs.
• Provide and facilitates support to all staff by responding to requests for mechanical and electrical repairs and problems;
• Handling office tasks, such as filling, generating reports, setting up for meetings, and recording supplies.
• Engage the services of external vendors for specialized repair work and services;
• Occasionally inspects the office to detect malfunctions, broken door, bulbs, etc. as well as take notes and make recommendations for areas that require repair;
• Track inventory of all maintenance jobs as well as ensure timely completion of all major and minor repair work;
• Perform administrative support duties for maintenance related activities including completing and submitting a periodic maintenance checklist to the Admin manager;
• Manage office vehicle movement, fuel card top-up and make periodic report for DAI corporate and project
• Maintain a daily logbook, stock count and checklist for provisions and supplies;
• Management and reporting of office petty cash and
• Provide start up support for projects, engages with vendors for procurement of goods and services
• Support with procurement of good and service for both DAI corporate and projects
• Responsible for Abuja office asset and inventory, tracks and register all corporate asset.
• Coordinate and support with events Management for DAI corporate, engage with vendors for preparation as well as work with team members.

Educational and Professional Qualifications and Other Requirements
Applicants must meet the following requirements to be considered for the position:

• First Degree in Management or related discipline
• Highly proficient in all Microsoft office tools, especially Excel, Word and PowerPoint
• The candidate must have proven work experience in either industry or practice; or alternatively, be able to demonstrate substantial experience in an existing similar role.
• Excellent organizational and time-management abilities
• Self-motivated with the ability to work independently with minimal supervision.
• Excellent analytical and problem-solving skills.
• Exceptional presentation and communication skills are the top priority
• High levels of professionalism, initiative, energy, creativity and flexibility

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Role Objective

• The Graphic Design Specialist will provide creative inputs and operational support to the implementation of the DAI strategic communication, knowledge management, and learning portfolio.
• In line with the knowledge management & communications strategy, he/she will work as part of a multidisciplinary team to produce high impact deliverables.
• The Graphic Designer will be responsible for enhancing the design elements of DAI’s internal and external communications in print and digital media, including newsletters, presentations, print publications, reports, proposals, infographics, case studies, discourse events, websites, social media, online resource platforms, media products, and media campaigns and so on.
• This is a full-time, professional graphic & visual design position providing support to a broad range of creative needs.
• The Graphic Design Specialist will work primarily within the SCKM unit based in Abuja and will provide support as necessary to support projects, including potential travel to the field.

Roles and Responsibilities

• Lead digital design efforts in the Nigeria office and ensure adherence to brand guidelines.
• Ensure digital and creative products are effective across platforms and align to a cohesive and compelling visual aesthetic.
• Possess photography, videography, and digital analytics skills
• Create branded visuals based on target audience, communication goals, requirements, and limitations, including website assets, infographics, illustrations, logos, icons, social media posts, flyers, brochures, video, and other creative assets to support communication services.
• Participate in collaborative learning, brainstorming, and feedback sessions to help envision themes, design directions, and concept development for marketing, events, and other initiatives.
• Create illustrations, infographics for articles on DAI online publications.
• Update digital design and print-ready marketing material.
• Adapt graphics for use across all platforms (social media, video, print, banner).
• Utilize client and/or DAI style guides and brand standards in the design process.
• Ensure final graphics and layouts are high-quality, digitally accessible, and align with brand standards, and maintain consistency across brands and campaigns.
• Aptitude for strategic thinking and an ability to present ideas based on industry best practices.
• Excellent writing, facilitation, and research skills
• Commitment to a career in international development, research & analysis, and communications. 
• Ability to work under tight deadlines.

Qualifications and Person Specification

• A Master’s Degree in any discipline and a strong design portfolio that provides evidence of creativity and an ability to interpret design briefs aesthetically.
• At least 6 years of experience working in the fields of graphic design and multimedia for development projects.
• Proficiency in a range of computer design packages Adobe Illustrator, InDesign, Photoshop and in the use of digital marketing tools like MailChimp
• Knowledge of design layout of art and copy - arrangement, hierarchy, typography, and digital applications size, style, and related aesthetic concepts.
• Storyboard, design, and typography skills.
• Expertise integrating audience research and user testing.
• Thorough understanding of the print process and ability to handle quality assurance.
• Experience editing video in Premiere, Final Cut, or creating motion graphics with After Effects.
• Understanding of UI design, Sketch, Adobe XD software, HTML / CSS / JavaScript is a plus.
• Ability to adapt to new insights and learn in the course of your work.
• Adept at working remotely and in-office in a fast-paced, constantly evolving environment.
• Team player—collaborative person with good interpersonal skills able to interact with a variety of people.

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Duties and Responsibilities
Primary Responsibilities - Oracle EBS 12.1.3/12.2 production support:

• Provide day-to-day application and technical support to business end-users to troubleshoot and resolve issues encountered in Oracle.
• Identify persistent problems and work with key stakeholders to address the root causes.
• Coordinate with hosting and support partners to log and resolve issues.
• Log and track Oracle Service Requests (SRs) as necessary.
• Develop functional and technical design documents that include detailed data mapping documentation, unit testing, and migration documents.
• Responsible for unit and integration testing of development work.
• Troubleshoot Oracle reports (both seeded and custom), alerts, workflows, extensions, and personalization.

Secondary Responsibilities – Oracle Cloud envrionment:

• Secondary focus will be similar to the primary responsibilities but on the Oracle Cloud environment.
• Working in Oracle Fusion environment to fix, enhance or develop new reports using OTBI.

Qualifications
Minimum Qualifications:

• Minimum of 4 years of functional Oracle experience and a College Degree.
• Technical knowledge of Oracle EBS 12.1.3, specifically in the modules for Human Resources, and Oracle Time and Labor.
• Demonstrated experience with SQL (familiarity with tools such as TOAD, SQL Developer is strongly desired) .
• Able to research, troubleshoot, and support complex system customizations.
• Must be able to maintain a high degree of professional integrity and a positive ‘can-do’ approach.
• Able to work independently, as well as part of a team.
• Organized and self-motivated.
• Strong written and oral communication skills, with the ability to communicate complex or technical information clearly, and tailor communication style to diverse audiences.
• A ‘customer service’ mentality with the confidence to lead by example.
• Able to build and maintain good working relationships with staff at all levels of the organization and external clients from diverse backgrounds.
• Authorized to work in Nigeria. Applicants must specify their preferred work country in their application.
• Willing and able to adjust work schedule, if needed, to support teams located in different time zones/countries.
• Equivalent education and experience will be considered.

Preferred Qualifications:

• At least two years of experience in an IT focused customer support role, is strongly preferred.
• Experience with Oracle Cloud Financials and Projects preferred.
• General EBS Knowledge to deal with User accounts and access.
• One or more years of experience with Oracle Cloud (HR).