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  • Posted: Feb 12, 2025
    Deadline: Not specified
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  • Zino Aviation is a Pilot Training, Aviation Management and Consultancy firm that was founded by Captain Zino Mario. Capt. Zino is an experienced British-Nigerian Commercial Pilot who holds Airplane, Helicopter and UAV licenses. As a holder of EASA, FAA, as well as NCAA licenses, he has conducted flight training across the world and is highly conversant in...
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    Business Development Manager

    Job Summary

    • Zino Aviation is looking for a Business Development Manager to drive growth, revenue, and market expansion.
    • This role involves identifying new business opportunities, building strategic partnerships, and positioning Zino Aviation as an industry leader.
    • The ideal candidate has a strong background in sales, market research, negotiation, and business strategy, with a proven track record in revenue generation and partnership development.
    • A deep understanding of the aviation industry and market trends is a plus.
    • You will collaborate with internal teams to align business development efforts with company goals and client satisfaction.
    • As part of a dynamic environment, the Business Development Manager should be adaptable, proactive, and comfortable taking on and handling diverse responsibilities in a fast-growing start-up.

    Key Responsibilites

    • Develop and execute growth strategies aligned with Zino Aviation’s vision, focusing on revenue expansion and market penetration.
    • Identify new revenue streams, services, and business opportunities to drive business expansion in the aviation industry.
    • Conduct in-depth market research and analysis on aviation trends, competitive landscapes, and emerging opportunities.
    • Build and maintain strong relationships with corporate clients, airlines, aviation regulators, training institutions, and government agencies to foster long-term partnerships.
    • Develop and implement client acquisition strategies to expand Zino Aviation’s customer portfolio and increase revenue.
    • Identify, negotiate, and establish strategic partnerships with key industry players both locally and internationally.
    • Collaborate with the executive team to develop and launch new aviation-related products and services based on market demand.
    • Represent Zino Aviation at conferences, trade shows, and industry networking events to enhance visibility and business opportunities.
    • Utilize digital marketing, social media, and industry events to strengthen brand positioning and market presence.
    • Track key performance indicators (KPIs), sales metrics, and revenue growth, providing regular reports to senior management and optimizing the use of CRM tools (Zoho, HubSpot, Salesforce, etc.) for business development processes.

    Preferred Skills and Qualifications

    • Minimum of 4 years of experience in Business Development, with at least 2-3 years in a managerial role.
    • Strong understanding of the aviation industry, including training, partnerships, and regulatory requirements.
    • Experience in expansion strategies across Nigeria, West Africa, and Africa.
    • Proficiency in CRM software (Zoho CRM, Salesforce, or HubSpot) for tracking leads and business opportunities.
    • Strong negotiation, contract management, and deal-closing skills.
    • Data-driven decision-making using market research and business intelligence tools.
    • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace.
    • Excellent communication and presentation skills, with strong persuasive abilities.
    • Self-starter, highly motivated, and results-oriented.
    • Strong leadership and team management skills with a focus on mentorship.
    • Good time management and organizational skills to handle multiple projects effectively.
    • High emotional intelligence to build and maintain strong client and partner relationships.

    Benefits

    • Competitive salary with performance-based incentives and bonuses.
    • Opportunity to be part of a fast-growing company with an ambitious expansion strategy.
    • Access to global industry networking opportunities and training programs
    • Career growth potential into senior leadership roles.
    • Flexible, innovative, and dynamic work environment.
    • Mentorship and training from experienced professionals and our CEO, Captain Zino Mario.

    go to method of application »

    Digital Marketing Manager

    Job Summary

    • We are looking for a dynamic and results-driven Digital Marketing Manager to strengthen our online presence, boost brand visibility, and drive customer engagement through strategic digital campaigns.
    • This role is ideal for a creative yet analytical marketer who can effectively use digital channels to attract, engage, and convert potential clients. 
    • The Digital Marketing Manager will oversee social media, content creation, Search Engine Optimization, paid advertising, and data-driven marketing strategies while also contributing to business development, partnerships, and customer experience initiatives.
    • The ideal candidate should have a proven track record in executing successful campaigns, a proactive problem-solving mindset, and the ability to take on responsibilities beyond marketing. Expertise in SEO, PPC, content marketing, social media strategy, and email marketing is essential, along with a data-driven approach to tracking, analyzing, and optimizing marketing performance.
    • As part of a fast-growing start-up, the Digital Marketing Manager should be adaptable, proactive, and comfortable handling diverse responsibilities in a dynamic environment.

    Key Responsibilites

    • Develop and execute a comprehensive digital marketing strategy that aligns with Zino Aviation’s growth objectives.
    • Manage social media channels (LinkedIn, Twitter, Instagram, Facebook, TikTok, etc.), ensuring brand consistency and high engagement.
    • Create and optimize high-quality, engaging content (blog posts, videos, graphics, email campaigns) to attract and retain customers.
    • Plan and execute paid advertising campaigns (Google Ads, Facebook Ads, LinkedIn Ads, etc.), ensuring optimal ROI.
    • Improve website performance and search visibility through SEO best practices, keyword optimization, and link-building strategies.
    • Analyze digital marketing performance metrics, using tools like Google Analytics, Zoho MarketingHub, HubSpot, or SEMrush to refine campaigns.
    • Develop and implement email marketing campaigns, ensuring personalized and effective communication with potential and existing clients.
    • Identify and implement automation tools to enhance digital marketing efficiency, improving lead nurturing and customer engagement.
    • Collaborate with business development and sales teams to align marketing strategies with revenue generation efforts.
    • Train and manage a high-performing team of digital marketing executives, providing coaching, mentoring, and support to optimize performance.
    • Stay updated on industry trends and emerging digital marketing strategies, ensuring Zino Aviation remains competitive.

    Preferred Skills and Qualifications

    • Bachelor’s Degree or HND in Marketing or relevant subject (not essential but desirable).
      Minimum of 4 years of experience in digital marketing, social media management, or content strategy.
    • Strong understanding of B2B and B2C digital marketing strategies.
    • Proficiency in digital marketing tools:
    • SEO & Analytics: Google Analytics, Google Search Console, Ahrefs, SEMrush
    • Paid Advertising: Google Ads, Meta Ads Manager, LinkedIn Ads
    • Email Marketing: Mailchimp, Zoho Campaigns, HubSpot
    • Social Media Management: Zoho Social, Hootsuite, Buffer
    • Graphic & Video Editing: Canva, Adobe Creative Suite (Photoshop, Premiere Pro)
    • Strong copywriting skills, with experience in writing compelling digital content.
    • Ability to interpret marketing data and make data-driven decisions.
    • Creative and innovative mindset, with the ability to develop unique marketing campaigns.
    • Excellent communication and storytelling skills, both written and verbal.
    • Self-motivated and result-driven, able to work independently and take initiative.
    • Strong project management skills, ensuring timely execution of marketing plans.
    • Attention to detail and problem-solving mindset, able to optimize marketing performance.
    • Ability to work cross-functionally, supporting sales, customer service, and business development.

    Benefits

    • Competitive salary with performance-based incentives and bonuses.
    • Opportunity to be part of a fast-growing company with an ambitious expansion strategy.
    • Access to global industry networking opportunities and training programs
    • Career growth potential into senior leadership roles.
    • Flexible, innovative, and dynamic work environment.
    • Mentorship and training from experienced professionals and our CEO, Captain Zino Mario.

    go to method of application »

    Sales Manager

    Job Summary

    • We are looking for a high-performing Sales Manager to drive revenue growth, expand our client base, and strengthen the company’s position in the aviation industry.
    • This role requires a strategic and results-driven leader who can develop and implement effective sales strategies, manage a sales team, and achieve revenue targets. Beyond traditional sales, the role involves contributing to business development, strategic planning, customer experience, and operational enhancements.
    • The ideal candidate should be passionate about sales and business growth, possess strong leadership skills, and have a proven track record in meeting sales targets and building lasting client relationships. You must also be a people person—cheerful, likeable, and naturally engaging, with the ability to connect effortlessly with clients.
    • As part of a dynamic environment, the Sales Manager should be adaptable, proactive, and comfortable taking on and handling diverse responsibilities in a fast-growing start-up.
    • The job of the Sales Manager is to Contact, Convince, and Close and manage a sales team who does the same.

    Key Responsibilites

    • Develop and execute a comprehensive sales strategy to drive revenue growth, ensuring alignment with Zino Aviation’s overall business objectives.
    • Set and manage sales targets, KPIs, and performance benchmarks, tracking progress to optimize sales effectiveness.
    • Identify new business opportunities, client segments, and revenue streams to expand the company’s market presence.
    • Analyze market trends, competitor activities, and customer needs, refining sales strategies for sustained growth.
    • Build and maintain strong relationships with corporate clients, aviation professionals, training institutions, and airlines to drive sales and long-term partnerships.
    • Lead client acquisition efforts, from prospecting and lead generation to closing high-value deals.
    • Develop and implement customer retention strategies, ensuring long-term partnerships and repeat business.
    • Conduct sales presentations, product demonstrations, and contract negotiations, positioning Zino Aviation as the preferred choice.
    • Train and manage a high-performing sales team, providing coaching, mentoring, and support to optimize performance.
    • Oversee the sales pipeline and CRM system (Zoho, HubSpot, Salesforce, etc.), ensuring accurate tracking of leads, conversions, and sales performance, while preparing regular reports for senior management.

    Preferred Skills and Qualifications

    • Minimum of 4 years of experience in sales, with at least 2-3 years in a managerial role, demonstrating leadership in driving revenue growth and team performance.
    • Experience in aviation training, aviation services, or related industries (preferred but not mandatory), with an understanding of industry dynamics.
    • Strong B2B and B2C sales expertise, with a deep understanding of client acquisition, retention strategies, and customer lifecycle management.
    • Proficiency in CRM tools (Zoho CRM, Salesforce, HubSpot) for sales tracking, pipeline management, and client relationship management.
    • Strong negotiation and contract management skills, with a proven ability to close high-value deals and drive revenue growth.
    • A true “people person” —cheerful, likable, and bubbly, with a natural ability to connect, engage, and build trust effortlessly.
    • Ability to analyze sales data and market trends, using insights to refine sales strategies and optimize performance.
    • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace, ensuring efficient reporting, presentations, and data analysis.
    • Excellent communication and presentation skills, with the ability to persuade, influence, and build lasting client relationships.
    • Self-motivated and target-driven, with a passion for sales, business development, and exceeding revenue goals.
    • Strong leadership and team management abilities, fostering a results-oriented culture and mentoring high-performing sales teams.
    • Exceptional time management and organizational skills, ensuring efficiency in sales operations, reporting, and client follow-ups.
    • High emotional intelligence, with the ability to build trust, handle objections, and maintain strong client relationships.
    • Adaptability and a problem-solving mindset, with a proactive approach to challenges and a keen ability to navigate dynamic business environments.

    Benefits

    • Competitive salary with performance-based incentives and bonuses.
    • Opportunity to be part of a fast-growing company with an ambitious expansion strategy.
    • Access to global industry networking opportunities and training programs
    • Career growth potential into senior leadership roles.
    • Flexible, innovative, and dynamic work environment.
    • Mentorship and training from experienced professionals and our CEO, Captain Zino Mario.

    go to method of application »

    Sales Executive (Intern)

    Job Summary

    • We are seeking a motivated Sales Executive Intern to gain hands-on experience in aviation sales and customer engagement.
    • You will work closely with the Sales and Business Development teams, assisting with lead generation, and sales strategies.
    • The ideal candidate is eager to learn, confident, articulate, and has strong interpersonal skills.
    • This internship offers a unique opportunity to develop sales and negotiation skills while contributing to the success of a growing aviation company.
    • The ideal candidate must be a people person—cheerful, likeable, and bubbly, with the ability to engage potential clients and build strong relationships effortlessly.
    • As part of a dynamic environment, the Sales Executive Intern should be adaptable, proactive, and comfortable taking on and handling diverse responsibilities in a fast-growing start-up.

    Key Responsibilites

    • Support the sales team with lead generation, prospecting, and follow-ups.
    • Engage in cold calling, email outreach, and networking to attract potential clients.
    • Help maintain strong client relationships and ensure excellent customer service.
    • Handle customer inquiries, provide service information, and guide clients through the sales process.
    • Participate in client meetings, sales pitches, and presentations with senior team members.
    • Maintain accurate records of customer interactions and sales progress using CRM tools.
    • Support preparation of sales reports, proposals, and presentations.
    • Monitor customer feedback and market trends to refine sales strategies and collaborate with marketing.

    Preferred Skills and Qualifications

    • Strong communication and interpersonal skills, with the ability to engage professionally with clients.
    • Confidence in speaking and presenting, with good diction and active listening skills.
    • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
    • Basic understanding of CRM software (Zoho CRM, HubSpot, Salesforce) and digital sales tools (a plus).
    • Detail-oriented, organized, and able to multitask in a fast-paced environment.
    • A true “people person” —cheerful, likable, and bubbly, with a natural ability to connect, engage, and build trust effortlessly.
    • Self-driven, eager to learn, and adaptable to new challenges.

    Benefits

    • Company performance bonuses
    • Salary increases based on performance
    • Training courses for career development when available.
    • Mentorship and training from experienced professionals and our CEO, Captain Zino Mario.
    • Networking opportunities within the aviation and customer service industry.
    • Hands-on experience in sales, customer engagement, and aviation business operations.
    • Exposure to real-world sales strategies, client management, and negotiation tactics.
    • Networking opportunities within the aviation industry.
    • A dynamic and collaborative work environment with potential for a full-time role based on performance.

    go to method of application »

    Customer Relationship Management Intern

    Job Summary

    • We are seeking a proactive Customer Relationship Management Intern to assist with customer engagement, relationship management, and CRM software usage.
    • This role offers hands-on experience in managing customer interactions, analyzing feedback, and supporting initiatives to enhance satisfaction and retention.
    • The ideal candidate is cheerful, and people-oriented, with strong communication skills, attention to detail, and a passion for customer service.
    • You will contribute to improving the customer experience while learning how to build lasting client relationships. Strong organizational skills and a friendly, professional demeanour are key.
    • As part of a dynamic environment, the Customer Relationship Management Intern should be adaptable, proactive, and comfortable taking on and handling diverse responsibilities in a fast-growing start-up.

    Key Responsibilites

    • Assist in managing customer inquiries via email, phone, and in-person interactions.
    • Support the CRM team in building and maintaining strong client relationships.
    • Ensure prompt and professional responses to customer queries, providing accurate information.
    • Maintain an updated customer database, tracking interactions and feedback using Zoho CRM or similar tools.
    • Conduct customer follow-ups to ensure satisfaction and gather service feedback.
    • Assist in creating customer engagement plans and loyalty programs.
    • Monitor customer feedback and complaints, recommending improvements for the experience.
    • Support initiatives to improve customer retention and long-term relationships.
    • Learn and assist with CRM tools to organize customer data and track interactions.
    • Assist in generating insights and reports to improve engagement strategies and support business development.

    Preferred Skills and Qualifications

    • Strong verbal and written communication skills, with good diction and active listening abilities.
    • A true “people person”, friendly, and approachable, with a passion for delivering excellent customer experiences.
    • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
    • Tech-savvy with a willingness to learn and use CRM software (Zoho CRM, HubSpot, Salesforce).
    • Organized, detail-oriented, and proactive, with strong time management skills.
    • Ability to multitask and adapt in a fast-paced environment.

    Benefits

    • Salary increases based on performance
    • Training courses for career development when available.
    • Networking opportunities within the aviation and customer service industry.
    • Hands-on experience in real-world CRM strategies and operations, customer engagement, and business development.
    • A collaborative and growth-focused work environment with potential for a full-time role based on performance.
    • Mentorship and training from experienced professionals and our CEO, Captain Zino Mario.

    go to method of application »

    Customer Relationship Manager

    Job Summary

    • We are looking for a Customer Relationship Manager (CRM) to enhance client satisfaction, strengthen relationships, and ensure a smooth customer experience.
    • This role involves building and maintaining strong client connections, improving engagement, and optimizing the customer journey.
    • The ideal candidate should excel in conflict resolution and de-escalation, effectively addressing customer concerns while fostering positive relationships.
    • You should be a people-oriented professional who thrives on meaningful interactions, understands client needs, and drives loyalty through outstanding service.
    • In addition to managing customer relationships, this role will contribute to business development, operational efficiency, and strategic initiatives, playing a vital role in Zino Aviation’s growth.
    • As part of a dynamic environment, the Customer Relationship Manager should be adaptable, proactive, and comfortable taking on and handling diverse responsibilities in a fast-growing start-u

    Key Responsibilites

    • Develop and nurture strong, long-term relationships with new and existing clients, ensuring customer satisfaction and loyalty.
    • Act as the main point of contact for customer inquiries, concerns, and feedback, providing timely and professional support.
    • Implement customer loyalty programs and engagement initiatives to improve retention and enhance the client experience.
    • Regularly follow up with clients to ensure satisfaction, address concerns, and identify areas for service improvement.
    • Oversee the client onboarding process, ensuring a seamless transition into Zino Aviation’s services and maintaining a high level of client engagement.
    • Provide expert guidance and support to clients regarding aviation training programs and other service offerings.
    • Work closely with the Sales and Marketing teams to create a seamless customer journey, aligning strategies for engagement and retention.
    • Identify opportunities for upselling and cross-selling, maximizing client value and revenue generation.
    • Maintain accurate and up-to-date client records using CRM software (Zoho CRM, HubSpot, Salesforce), tracking customer data and satisfaction metrics.
    • Analyze customer feedback and engagement reports, providing insights to refine customer service strategies and contribute to company growth initiatives.

    Preferred Skills and Qualifications

    • Minimum of 3 years of experience in customer relations, account management, or client servicing.
    • Background in aviation, education, or service-oriented industries (preferred but not mandatory).
    • Experience handling high-value corporate and individual clients.
    • Proficiency in CRM tools (Zoho CRM, Salesforce, HubSpot) for managing client interactions.
    • Strong problem-solving abilities and a customer-centric mindset.
    • Ability to analyze customer feedback and data to improve services.
    • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace.
    • A true “people person” with a natural ability to connect, engage, and build trust.
    • Strong conflict resolution and de-escalation skills to effectively manage customer concerns and maintain positive relationships.
    • Exceptional communication and active listening skills, ensuring clients feel valued.
    • Strong emotional intelligence, with the ability to handle complex customer interactions with empathy.
    • Proactive and adaptable mindset, willing to take on additional responsibilities beyond customer relations.
    • Time management and organizational skills, ensuring smooth client interactions and follow-ups.

    Benefits

    • Competitive salary with performance-based incentives and bonuses.
    • Opportunity to be part of a fast-growing company with an ambitious expansion strategy.
    • Access to global industry networking opportunities and training programs.
    • Career growth potential into senior leadership roles.
    • Flexible, innovative, and dynamic work environment.
    • Mentorship and training from experienced professionals and our CEO, Captain Zino Mario.

    Method of Application

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