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  • Posted: Feb 24, 2025
    Deadline: Mar 15, 2025
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  • CWW Tech Africa is an Educational technology company that focuses on empowering Africans with in-demand digital and tech skills. Our range of courses, products and services are tailored towards equipping African youths.
    Read more about this company

     

    Business Development and Partnerships Officer

    Key Responsibilities

    • Understand the competitive environment and recommend plans and strategies to meet overall marketing and sales objectives
    • Generate new marketing opportunities by performing market research to identify customer needs/trends and opportunities.
    • Assess market competition by leveraging Industry data to competitors’ products across offerings, processes, customer experience, and portfolio quality.
    • Research and identify target organizations with which to partner
    • Reach out and follow up with prospective partners by call or Email concerning our proposals in a timely manner
    • Identifying, sourcing, contacting and pitching prospective partners through a range of Business Developing activities including networking, local canvassing and cold-calling.
    • Spending a significant amount of time in the field, generating leads, meeting customers and closing deals.

    Required Skills, Experience & Qualifications

    • Must possess B.Sc / HND in Business Administration, Marketing or any Social Science related field
    • At least 2 years Sales and/or B2B business development experience in a fast-growing, dynamic business.
    • Must have completed NYSC
    • Proven ability to find & convert deals quickly with tenacity and dedication.
    • Must possess a focused and can-do mindset, willing to take risks to succeed.
    • Outstanding communication skills and the ability to present a compelling narrative to a wide variety of audiences, both large & small.
    • Excellent verbal and written communication skills.

    go to method of application »

    Graphics Designer / Video Editor

    Job Responsibilities

    • Create innovative, creative and beautiful designs for digital contents, print, social media platforms etc.
    • Establish creative direction for the company as well as brand guidelines
    • Prioritize and manage multiple projects within design specifications and budget restrictions
    • Communicate our brand personality through your designs
    • Work with the marketing team to develop marketing campaigns aimed at communicating our brand message
    • Conduct consumer and market research
    • Identify how our brand is currently positioned in the market
    • Design a research-based brand strategy
    • Perform retouching and manipulation of images
    • Manipulate and Edit recordings in a way that is invisible to the audience and to suit the brand image of the company.
    • Trim footage segments and put together the sequence of the video/recordings and Input music, dialogues, graphics and effects and Create rough and final cuts.

    Requirements

    • Interested candidates should possess a Bachelor`s Degree / HND 
    • At least 2 years proven experience in Graphics Design, print, video editing
    • Must reside in Lagos
    • Excellent communication and interpersonal skills.

    go to method of application »

    Customer Service Representative

    Key Responsibilities

    • Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and quotas.
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, create and process customer accounts and file documents.
    • Follow communication procedures, guidelines and policies
    • Document knowledge in the form of solution articles

    Qualifications and Experience

    • Bachelor’s Degree in Social sciences, Business Administration, Marketing or a related field.
    • Minimum of 2 years of experience in a customer service or related role.
    • Must reside in Lagos
    • Must be innovative and possess problem solving skills
    • Ability to work in a fast paced environment
    • Must have completed NYSC.

    go to method of application »

    Community Manager / Digital Marketer

    Job Responsibilities

    • Respond to inquiries and feedback on all social media platform and information platform.
    • Craft high quality and engaging and interactive contents on social media daily.
    • Utilize community insights and social media analytics to understand behaviors, preferences, and trends, optimizing strategies for maximum engagement.
    • Serve as the primary point of contact for all our members, responding to inquiries and feedback promptly and professionally.
    • Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.
    • Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
    • Collaborate with leadership team and other staff members to develop and execute marketing and communications strategies.
    • Work with operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.
    • Analyze and write reports of social media insights, feedbacks and information.
    • Organize and plan outreach, events, get together etc.
    • Optimize website content to improve organic search rankings and drive traffic.
    • Conduct keyword research and competitor analysis to enhance SEO efforts.
    • Use analytics tools (e.g., Google Analytics) to monitor campaign performance and identify areas for improvement.

    Required Skills, Experience & Qualifications

    • At least 2 years experience in Digital marketing/Social media/Community management
    • Must possess B.Sc / HND in any Social Science related or relevant field
    • Must have completed NYSC
    • Must reside in Lagos
    • Excellent verbal and written communication skills.
    • Ability to work in a fast paced environment
    • Proficiency in digital marketing tools and platforms, such as Google Ads, Facebook Ads Manager, and HubSpot.
    • Proficiency in Graphic Design tools (eg., Canva, Adobe, etc)
    • Strong knowledge of SEO best practices and tools like SEMrush, Ahrefs.

    Method of Application

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