CWW Tech Africa is an Educational technology company that focuses on empowering Africans with in-demand digital and tech skills. Our range of courses, products and services are tailored towards equipping African youths.
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Respond to inquiries and feedback on all social media platform and information platform.
Craft high quality and engaging and interactive contents on social media daily.
Utilize community insights and social media analytics to understand behaviors, preferences, and trends, optimizing strategies for maximum engagement.
Serve as the primary point of contact for all our members, responding to inquiries and feedback promptly and professionally.
Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.
Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
Collaborate with leadership team and other staff members to develop and execute marketing and communications strategies.
Work with operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.
Analyze and write reports of social media insights, feedbacks and information.
Organize and plan outreach, events, get together etc.
Optimize website content to improve organic search rankings and drive traffic.
Conduct keyword research and competitor analysis to enhance SEO efforts.
Use analytics tools (e.g., Google Analytics) to monitor campaign performance and identify areas for improvement.
Required Skills, Experience & Qualifications
At least 2 years experience in Digital marketing/Social media/Community management
Must possess B.Sc / HND in any Social Science related or relevant field
Must have completed NYSC
Must reside in Lagos
Excellent verbal and written communication skills.
Ability to work in a fast paced environment
Proficiency in digital marketing tools and platforms, such as Google Ads, Facebook Ads Manager, and HubSpot.
Proficiency in Graphic Design tools (eg., Canva, Adobe, etc)
Strong knowledge of SEO best practices and tools like SEMrush, Ahrefs.
Gmail
Yahoomail