Current Jobs at Palmpay

• The Dealer Supervisor will manage and grow the dealer network within an assigned territory.
• Ensure dealer performance aligns with company sales targets, brand standards, and customer service expectations.

Key Responsibilities:

• Identify, recruit, and onboard new dealers.
• Monitor dealer performance against sales targets and KPIs.
• Develop and implement dealer sales strategies to drive product penetration.
• Train and support dealers on product knowledge, pricing, and promotional activities.
• Conduct regular market visits to assess dealer operations, branding, and compliance.
• Resolve dealer-related issues promptly to maintain strong business relationships.
• Analyze sales data to identify growth opportunities and areas of concern.
• Prepare and submit periodic reports on dealer performance, market trends, and competitor activities.
• Enforce adherence to company policies, pricing structures, and ethical standards.

Key Performance Indicators (KPIs):

• Dealer recruitment and retention rate
• Sales target achievement by dealers
• Qualifications and Experience:
• Strong negotiation and relationship management skills
• Good knowledge of distribution networks and dealer operations
• Proficiency in MS Office tools 

Skills:

• Sales planning and forecasting
• Communication and interpersonal skills
• Problem-solving ability
• Market analysis and reporting
• Team coordination

Work Environment:

• Field and office-based activities

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The Talent Acquisition Manager will be responsible for leading PalmPay’s recruitment strategy, overseeing full-cycle hiring processes, and ensuring that the company attracts and hires the best talent to support its rapid growth. This role requires a strategic leader with strong stakeholder management skills, hands-on recruiting expertise, and a proven ability to build scalable, data-driven recruitment practices in a fast-paced fintech environment.

Key Responsibilities

Talent Acquisition Strategy & Leadership

• Develop and execute a comprehensive talent acquisition strategy aligned with PalmPay’s business objectives and expansion plans.
• Lead and mentor a team of recruiters and sourcing specialists to deliver high-quality hires across technical, commercial, and operational functions.
• Partner with senior leaders to anticipate talent needs and design tailored workforce planning strategies.
• Champion diversity, equity, and inclusion (DEI) in all recruitment practices.

Recruitment Operations

• Oversee full-cycle recruitment, from sourcing and screening to offer negotiation and onboarding.
• Implement best practices in candidate assessment, ensuring consistency and fairness in hiring decisions.
• Manage relationships with recruitment agencies, job boards, and other external partners.
• Drive the use of recruitment technology (ATS, LinkedIn Recruiter, etc.) to optimize hiring processes.

Employer Branding & Candidate Experience

• Build and promote PalmPay’s employer brand in local and international markets.
• Ensure a seamless and engaging candidate experience throughout the hiring process.
• Develop recruitment marketing campaigns to attract top talent across different geographies.

Data & Reporting

• Track and analyze key recruitment metrics (time-to-fill, cost-per-hire, quality of hire, etc.) to measure effectiveness and guide decision-making.
• Present regular reports and insights to senior leadership.
• Continuously improve processes based on data-driven insights.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree is an advantage).
• 7+ years of experience in Talent Acquisition, with at least 3 years in a managerial or team leadership role.
• Proven experience recruiting across multiple functions (technical, commercial, operations) in fintech, banking, or high-growth organizations.
• Strong stakeholder management and influencing skills at the senior leadership level.
• Expertise in using ATS platforms, LinkedIn Recruiter, and other sourcing tools.
• Demonstrated success in leading recruitment campaigns in multicultural and multi-country settings.
• Excellent communication, negotiation, and interpersonal skills.
• High level of integrity, resilience, and adaptability in a fast-paced environment.

Key Competencies

• Strategic thinking and problem-solving.
• Data-driven decision-making.
• Strong leadership and team management.
• Passion for innovation, DEI, and employer branding.
• Ability to thrive in dynamic, high-growth environments.

Key Performance Indicators (KPIs)

• Reduction in time-to-fill for critical roles.
• Quality and retention of new hires.
• Hiring manager and candidate satisfaction scores.
• Diversity of hires across levels and functions.
• Team performance and recruitment efficiency.

Compensation & Benefits

• Competitive salary package with performance-based incentives.
• Health insurance and wellness benefits.
• Pension and statutory benefits.
• Professional development opportunities.
• A collaborative and innovative work environment.

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The Compensation & Benefits Manager will be responsible for developing, implementing, and managing PalmPay’s compensation and benefits programs to attract, retain, and motivate top talent. This role requires a strategic HR professional with deep expertise in reward management, pay structures, incentive programs, and statutory compliance, particularly within the financial services/fintech sector.

Key Responsibilities

Compensation Strategy & Management

• Design, implement, and manage compensation frameworks, salary structures, and incentive programs aligned with business goals.
• Conduct regular salary benchmarking and market analysis to ensure competitiveness.
• Manage annual compensation reviews, promotions, and adjustments in collaboration with HR Business Partners and business leaders.
• Provide insights and recommendations to senior leadership on pay competitiveness, pay equity, and cost-effectiveness.

Benefits Administration

• Oversee employee benefits programs (healthcare, pension, leave policies, wellness initiatives, etc.).
• Ensure statutory compliance with Nigerian labor laws and other applicable regulations across PalmPay’s markets.
• Evaluate and negotiate with external benefits providers (HMOs, insurance firms, pension administrators).
• Develop and implement new benefit initiatives that enhance employee engagement and retention.

Performance & Incentive Programs

• Partner with HRBPs and business leaders to design and manage KPI-linked bonus schemes and sales incentive programs.
• Monitor the effectiveness of incentive plans and make recommendations for improvements.

Analytics & Reporting

• Track and analyze compensation and benefits data to support decision-making.
• Prepare regular reports for management and external auditors.
• Use HRIS and payroll systems to ensure data accuracy and integrity.

Policy & Governance

• Develop, maintain, and communicate compensation and benefits policies.
• Ensure compliance with internal controls, audit requirements, and governance frameworks.
• Train HR team members and managers on compensation policies and practices.

Qualifications

• Bachelor’s degree in Human Resources, Finance, Business Administration, Economics, or related field.
• Professional certification (CIPM, CIPD, SHRM, WorldatWork) is highly desirable.
• 7+ years of progressive HR experience, with at least 3 years specializing in Compensation & Benefits.
• Proven experience in fintech, banking, or other financial services is strongly preferred.
• Strong understanding of Nigerian labor laws, statutory deductions, and compliance frameworks.
• Advanced Excel and HRIS/payroll systems knowledge.
• Excellent analytical, problem-solving, and negotiation skills.
• High integrity, attention to detail, and ability to handle confidential information.

Key Competencies

• Strategic thinking and business acumen.
• Strong stakeholder management and influencing skills.
• Data-driven decision-making.
• Excellent organizational and communication skills.
• Ability to thrive in a dynamic, high-growth environment.

Key Performance Indicators (KPIs)

• Competitiveness of compensation structures (measured against benchmarks).
• Employee retention and engagement levels linked to rewards and benefits.
• Accuracy and timeliness of payroll and statutory compliance.
• Cost-effectiveness of compensation and benefits programs.
• Satisfaction ratings from employees and hiring managers.

Compensation & Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health insurance and wellness programs.
• Pension and statutory benefits.
• Professional development and training support.
• A collaborative and innovative work culture.