Jobs at Domeo Resources International (DRI)

Main Function

• The Bakery Manager is responsible for overseeing the daily operations of the bakery to ensure high-quality production, excellent customer service, and profitable performance.
• The role involves managing staff, maintaining hygiene standards, coordinating supply and inventory, and ensuring consistent product quality and customer satisfaction.
• The ideal candidate must possess strong leadership, organizational, and technical baking skills, with the ability to balance operational efficiency, creativity, and financial performance.

Role Responsibilities
Operational Management:

• Supervise daily bakery operations, including production, sales, and customer service.
• Ensure the timely preparation and presentation of all baked goods in line with company quality standards.
• Develop and implement effective production schedules to meet customer demand.
• Monitor workflow, equipment performance, and work processes to maintain efficiency.
• Enforce hygiene, sanitation, and safety protocols across all bakery operations.

Product Quality and Innovation:

• Ensure all bakery products meet established quality, taste, and presentation standards.
• Work with the production team to introduce new recipes and product innovations based on customer preferences and market trends.
• Conduct regular quality checks and taste tests to maintain consistency.
• Monitor ingredient quality and freshness to ensure superior product output.

Inventory and Supply Management:

• Manage procurement of raw materials, baking ingredients, and packaging supplies.
• Maintain adequate stock levels while minimizing wastage and spoilage.
• Conduct regular inventory audits and prepare consumption reports.
• Build and maintain strong relationships with suppliers to ensure timely and cost-effective deliveries.

Financial and Sales Management:

• Prepare and monitor the bakery’s budget, sales, and expense reports.
• Ensure profitability through cost control, waste reduction, and efficient resource use.
• Collaborate with management to develop pricing strategies and sales promotions.
• Track sales performance and implement initiatives to increase revenue.

Customer Experience and Service Delivery:

• Ensure exceptional customer service by maintaining a clean, welcoming, and efficient bakery environment.
• Handle customer feedback and complaints professionally and promptly.
• Collaborate with marketing teams to enhance brand visibility and customer loyalty.
• Supervise the display and merchandising of bakery products to attract customers.

Team Leadership and Development:

• Lead, train, and motivate bakery staff to deliver consistent performance.
• Assign duties, monitor productivity, and enforce company policies.
• Identify staff training needs and coordinate capacity-building programs.
• Conduct regular performance evaluations and address disciplinary issues when necessary.

Compliance and Safety:

• Ensure all bakery operations comply with food safety and health regulations.
• Maintain proper documentation for inspections, audits, and certifications.
• Conduct regular checks on equipment and facilities to ensure safe and efficient operations.
• Promote a culture of cleanliness, order, and responsibility within the team.

Qualification and Experience

• Bachelor’s Degree or HND in Food Science, Hospitality Management, Business Administration, or related fields
• Professional certification in Baking or Culinary Arts is an added advantage.
• Minimum of 4 - 6 years of bakery or food production experience, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of modern baking trends, equipment, and techniques.
• Proven track record of managing production, inventory, and team performance in a busy bakery environment.

Competencies / Skills:

• Strong leadership and team management skills.
• Excellent knowledge of baking techniques, ingredients, and production processes.
• Good business and financial acumen.
• Strong organizational and multitasking abilities.
• Attention to detail and commitment to product quality.
• Customer service orientation and communication skills.
• Ability to analyze data, prepare reports, and make informed decisions.
• Proficiency in Microsoft Office and POS systems.

Behavioural Qualities / Other Competences:

• High integrity and professionalism.
• Creativity and innovation in product development.
• Proactive problem-solving and decision-making ability.
• Strong work ethics and reliability.
• Positive attitude and willingness to work flexible hours.
• Calm under pressure with excellent interpersonal skills.
• Team-oriented and customer-focused mindset.

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Main Function

• The Admin Host is responsible for providing administrative, operational, and hospitality support to ensure the smooth running of the company’s daily activities and exceptional guest experience.
• The role serves as the first point of contact for visitors and clients, coordinates office logistics, supports management in administrative duties, and ensures a professional, welcoming, and efficient work environment.
• The ideal candidate must possess strong organizational, communication, and interpersonal skills, with a passion for excellent customer service and a proactive approach to problem-solving.

Role Responsibilities
Front Office and Guest Relations:

• Serve as the primary point of contact for guests, clients, and visitors, ensuring a warm and professional reception experience.
• Handle phone calls, emails, and inquiries courteously and efficiently.
• Maintain a tidy, organized, and welcoming front-desk area at all times.
• Coordinate guest appointments, meeting schedules, and hospitality arrangements.
• Support event or meeting preparations, including refreshments, logistics, and documentation.

Administrative Support:

• Provide general administrative assistance to the management and departmental teams.
• Handle correspondence, document filing, data entry, and office record management.
• Maintain up-to-date inventory of office supplies, equipment, and consumables.
• Assist with internal memos, letters, and reports as directed by supervisors.
• Support the preparation of internal communications, circulars, and notices.

Facility and Office Coordination:

• Oversee the general cleanliness, orderliness, and maintenance of office spaces.
• Liaise with vendors, cleaners, technicians, and security personnel to ensure smooth daily operations.
• Monitor and report facility-related issues (e.g., lighting, repairs, or logistics) to the appropriate units.
• Support coordination of travel logistics and accommodation for visiting staff or guests.

Customer Service and Public Relations:

• Promote and maintain a professional company image through courteous communication and service delivery.
• Address guest or client concerns promptly, escalating issues where necessary.
• Ensure visitors are assisted appropriately and directed to relevant offices or personnel.
• Gather client feedback and support initiatives to improve customer experience.

Operational and Clerical Functions:

• Maintain daily attendance and visitor logs for internal reporting.
• Support the organization of meetings, workshops, and small events as directed.
• Handle petty cash requests and expense documentation where assigned.
• Ensure compliance with company policies and administrative procedures.

Health, Safety, and Compliance:

• Support compliance with company safety standards and ensure the workplace remains hazard-free.
• Ensure guests adhere to safety and security protocols within the premises.
• Participate in fire, emergency, or safety drills as required.

Team Support and Communication:

• Collaborate with all departments to ensure effective communication and workflow.
• Assist HR and Admin units in onboarding new employees and coordinating induction activities.
• Support management in ensuring staff adhere to office etiquette, dress codes, and conduct guidelines.

Experience / Qualification

• Bachelor’s Degree or HND in Business Administration, Office Management, Hospitality, or related fields
• 2–4 years of experience in administrative, hospitality, or front-desk roles.
• Prior experience in a corporate, hospitality, or customer service environment will be an added advantage.
• Familiarity with office equipment, telephone systems, and guest service procedures.

Competencies / Skills:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Customer service orientation and professional appearance.
• Good knowledge of administrative procedures and office management systems.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Time management and attention to detail.
• Ability to maintain confidentiality and handle sensitive information.
• Flexibility and willingness to take initiative.

Behavioural Qualities / Other Competences:

• High emotional intelligence and poise under pressure.
• Positive attitude and teamwork spirit.
• Integrity, honesty, and reliability.
• Proactive approach to problem-solving.
• Excellent grooming and presentation.
• Courteous and respectful demeanor toward clients and colleagues.
• Punctuality and strong work ethics.

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Main Function

• The Hotel Facility Manager is responsible for the overall maintenance, safety, and functionality of the hotel’s physical assets, including buildings, equipment, utilities, and grounds. The role ensures that the hotel facilities operate efficiently, safely, and in compliance with health, safety, and environmental standards while delivering exceptional comfort and service to guests.
• The ideal candidate must possess strong technical expertise, leadership, and organizational skills, with the ability to manage multiple maintenance and operational tasks in a dynamic hospitality environment.

Role Responsibilities
Facility Operations and Maintenance:

• Oversee all maintenance and repair activities across the hotel property, including electrical, plumbing, HVAC, and mechanical systems.
• Develop and implement preventive maintenance programs to ensure uninterrupted operations.
• Supervise maintenance staff and coordinate external contractors or service providers.
• Monitor facility systems and utilities to ensure efficiency and safety.
• Ensure timely response to maintenance requests from guests or hotel departments.

Property Management:

• Ensure the hotel’s infrastructure, fixtures, and amenities are kept in optimal condition.
• Maintain the overall appearance and functionality of guest rooms, public areas, and back-of-house spaces.
• Coordinate with housekeeping and front office teams to ensure maintenance issues are resolved quickly.
• Conduct regular property inspections and report on facility condition, maintenance needs, and improvement opportunities.
• Manage renovations, refurbishments, and upgrade projects within budget and time constraints.

Health, Safety, and Compliance:

• Enforce compliance with all safety, fire, and environmental regulations.
• Develop and maintain hotel safety policies and emergency response plans.
• Conduct safety audits and ensure fire alarms, extinguishers, and emergency exits are operational.
• Train staff on safety procedures, emergency preparedness, and hazard prevention.
• Maintain accurate records of compliance inspections and certifications..

Energy and Utility Management:

• Monitor utility consumption (electricity, water, gas, and fuel) and implement energy-saving measures.
• Manage the operation of generators, boilers, and other power systems.
• Identify and implement cost-reduction opportunities through efficient resource management.
• Ensure uninterrupted power and water supply for guest comfort and operational continuity.

Vendor and Contract Management:

• Coordinate with external contractors for specialized maintenance, repairs, or installations.
• Negotiate service contracts and ensure adherence to agreed terms and performance standards.
• Evaluate contractor performance and maintain an approved vendor list.
• Oversee procurement of maintenance supplies and equipment.

Budgeting and Cost Control:

• Prepare and manage the hotel’s facility and maintenance budget.
• Control maintenance costs while ensuring quality and efficiency.
• Maintain accurate records of expenditures, repairs, and maintenance schedules.
• Recommend capital improvements or upgrades for management approval.

Guest and Staff Support:

• Ensure all hotel facilities operate at optimal comfort levels for guests and staff.
• Respond promptly to guest complaints regarding maintenance issues and ensure resolution.
• Collaborate with all departments to support seamless operations and guest satisfaction.
• Promote a culture of service excellence and proactive facility management.

Team Leadership and Development:

• Lead, train, and supervise maintenance and technical staff.
• Assign duties, monitor performance, and conduct regular team meetings.
• Encourage teamwork, accountability, and adherence to operational standards.
• Support staff development through coaching and technical training.

Experience / Qualification

• Bachelor’s degree or HND in Facility Management, Engineering, Building Technology, or related field.
• 5–8 years of relevant experience, with at least 3 years in a hotel or hospitality facility management role.
• Professional certifications in Facility Management, Engineering, or Health & Safety (e.g., IFMA, HSE) are an added advantage.
• Proven experience managing building systems, maintenance teams, and vendor relationships.
• Strong understanding of hotel operations and guest service standards.

Competencies / Skills:

• Strong technical knowledge of building systems (electrical, mechanical, plumbing, HVAC).
• Excellent leadership and people management skills.
• Good knowledge of preventive and corrective maintenance practices.
• Understanding of health, safety, and environmental regulations.
• Strong budgeting and cost control abilities.
• Analytical thinking and problem-solving skills.
• Excellent communication and organizational skills.
• Ability to manage multiple projects and prioritize effectively.
• Proficiency in Microsoft Office Suite and maintenance management systems.

Behavioural Qualities/Other Competences

• Integrity, professionalism, and reliability.
• Strong attention to detail and accountability.
• Calm and efficient under pressure.
• Proactive, results-oriented, and hands-on approach.
• Team player with excellent interpersonal skills.
• Commitment to guest satisfaction and service quality.
• Adaptable and responsive to operational demands.
• Strong work ethics and dedication to continuous improvement.

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Main Function

• The CCTV Controller is responsible for monitoring, managing, and maintaining the company’s surveillance systems to ensure the safety and security of staff, assets, and facilities.
• The role involves real-time observation of live CCTV feeds, prompt reporting of suspicious activities, and accurate recording of incidents.
• The ideal candidate must be attentive, disciplined, and possess excellent observational and communication skills, with a strong sense of responsibility and confidentiality.

Role Responsibilities
Surveillance Monitoring and Control:

• Monitor live CCTV feeds across all company locations to detect and prevent security breaches, theft, vandalism, or safety hazards.
• Operate and control surveillance systems, ensuring all cameras and equipment function efficiently.
• Identify and report suspicious or unusual behavior promptly to the appropriate authority.
• Record, log, and archive footage of security incidents for reference and investigation.
• Conduct routine checks of all CCTV cameras, recording systems, and storage devices to ensure optimal performance.

Incident Reporting and Response:

• Maintain a detailed log of daily observations, incidents, and security activities.
• Notify the Security Supervisor and relevant departments immediately of any security breach, emergency, or operational issue.
• Support investigations by retrieving and providing relevant CCTV footage when required.
• Assist in coordinating responses to emergency situations (e.g., fire, theft, or unauthorized access).

System Maintenance and Coordination:

• Conduct routine inspections to ensure CCTV cameras, monitors, and recording systems are in good working condition.
• Report any faults, damages, or malfunctions to the IT or maintenance department for prompt repair.
• Collaborate with the technical team during installation, upgrades, or troubleshooting of surveillance equipment.
• Ensure CCTV systems are properly secured and protected against unauthorized access or tampering.

Compliance and Confidentiality:

• Adhere strictly to company policies, data protection laws, and confidentiality requirements in handling surveillance footage.
• Ensure all recordings are stored, managed, and retrieved in line with company and regulatory standards.
• Refrain from disclosing sensitive security information or footage to unauthorized persons.

Safety and Security Support:

• Work closely with the security team to enhance situational awareness and improve incident response.
• Participate in periodic security drills and training exercises.
• Support in maintaining a safe and secure environment for staff, clients, and visitors.
• Provide visual intelligence support to management during events or high-risk activities.

Documentation and Record Management:

• Maintain accurate logs of camera operations, technical issues, and maintenance activities.
• Ensure all video archives are labeled, dated, and stored for future reference.
• Prepare daily or weekly activity reports for submission to supervisors.

Experience / Qualification

• Minimum of OND or Diploma in Security Management, Information Technology, or related field.
• Professional certification in CCTV operations or security systems will be an advantage.
• 5 – 7 years of relevant experience in CCTV monitoring, security operations, or facility control.
• Familiarity with electronic surveillance systems, camera software, and data recording processes.
• Must be able to work flexible shifts, including nights, weekends, and holidays.

Competencies/Skills:

• Excellent observation and attention to detail.
• Strong communication and reporting abilities.
• Knowledge of CCTV operation, surveillance systems, and control room protocols.
• Ability to multitask and remain alert for extended periods.
• Basic technical understanding of video equipment and networking systems.
• Integrity and reliability in handling confidential footage.
• Ability to work under pressure and handle emergencies calmly.
• Good teamwork and coordination skills.
• Behavioural Qualities/Other Competences
• High level of discipline and personal integrity.
• Vigilant, attentive, and proactive in identifying potential risks.
• Calm and professional demeanor at all times.
• Commitment to following procedures and maintaining standards.
• Punctual, dependable, and consistent in performance.
• Respectful and cooperative attitude toward colleagues and supervisors.

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Main Function

• The Accountantis responsible for managing and overseeing the company’s financial operations, ensuring accurate record-keeping, financial reporting, cost analysis, and compliance with financial regulations.
• This role involves tracking and analyzing costs related to production, sales, and operational activities, while also providing strategic insights to optimize financial performance.
• As a key member of the finance team, the Accountant will contribute to the company’s decision-making processes by providing detailed cost reports, identifying cost-saving opportunities, and ensuring the company’s resources are being used efficiently.

Role Responsibilities
General Accounting Functions

• Financial Record-Keeping: Accurately prepare and maintain comprehensive financial records, including journals, ledgers, and reconciliations, ensuring they comply with accounting standards.
• Financial Reporting: Prepare monthly, quarterly, and annual financial statements, providing management with clear, insightful reports to support decision-making.
• Transaction Management: Oversee the processing of payments, receipts, and invoices, ensuring accuracy and compliance with company policies.
• Regulatory Compliance: Ensure compliance with tax laws and financial regulations, including VAT, payroll taxes, and corporate tax obligations.
• Audit Support: Assist in the preparation for annual audits by providing necessary documentation and explanations for financial records.

Cost Accounting and Control

• Cost Tracking and Reporting: Monitor, analyze, and report on costs associated with the company’s production, sales, and operational activities.
• Inventory Costing: Oversee the costing of inventory, ensuring that stock levels are maintained efficiently, and that costs are accurately allocated to products and services.
• Cost Optimization: Identify opportunities for cost savings across operations by conducting detailed cost analysis and proposing actionable strategies to reduce waste and improve efficiency.
• Budgeting and Forecasting: Collaborate with other departments to prepare annual budgets and forecasts, offering detailed cost projections and ensuring adherence to set financial targets.
• Variance Analysis: Regularly review budgeted versus actual costs, identifying significant variances and implementing corrective actions to align actual costs with budget expectations.

Financial Analysis and Strategic Support:

• Data-Driven Insights: Provide the leadership team with actionable financial insights based on cost trends, variances, and market conditions.
• Performance Metrics: Track key performance indicators (KPIs) related to financial performance, including profitability, operational efficiency, and cost ratios.
• Ad-hoc Reporting: Prepare financial analyses on an ad-hoc basis for specific projects or strategic initiatives to help guide operational decisions.
• Cost-Effectiveness: Work with department heads to identify areas where cost reductions can be made without sacrificing quality or operational performance.

Internal Controls and Risk Management:

• Process Improvement: Work to improve internal financial processes and controls, ensuring that financial transactions are recorded accurately and efficiently.
• Risk Assessment: Assess and identify potential risks in financial operations, implementing mitigation strategies to safeguard company assets.
• Compliance Assurance: Ensure that all financial transactions and accounting practices adhere to industry standards and legal requirements.

Tax and Regulatory Compliance:

• Tax Returns: Prepare and file tax returns in a timely and accurate manner, ensuring full compliance with local and national tax regulations.
• Tax Planning: Advise management on potential tax-saving strategies, ensuring that the company remains compliant while minimizing tax liabilities.
• Regulatory Reporting: Stay current with changes in financial regulations and ensure that the company’s accounting practices align with new compliance requirements.

Qualifications and Requirements
Education and Certifications:

• A university degree in Accounting, Finance, or a related field.
• Professional certification such as ICAN (Institute of Chartered Accountants of Nigeria) or ACCA (Association of Chartered Certified Accountants) is highly preferred.

Experience:

• At least 3-5 years of experience in accounting, with significant exposure to cost accounting in a manufacturing or services environment.
• Proven track record in financial reporting, cost analysis, and financial forecasting.
• Experience in utilizing accounting software (e.g., QuickBooks, SAP, Microsoft Dynamics) and advanced proficiency in Microsoft Excel.

Skills:
Analytical and Strategic Thinking:

• Advanced analytical skills, with the ability to extract key insights from financial data to influence business decisions.
• Strong problem-solving capabilities, particularly in areas of cost reduction and financial process improvement.

Attention to Detail and Accuracy:

• High level of accuracy and attention to detail in all aspects of financial record-keeping and reporting.

Financial Planning and Control:

• Expertise in budgeting, forecasting, and managing financial performance.
• Ability to collaborate with other departments to align operational goals with financial performance metrics.

Communication Skills

• Strong verbal and written communication skills for presenting financial data to management and other stakeholders.
• Ability to communicate complex financial information in a clear and concise manner.

Time Management and Multitasking:

• Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
• Strong organizational skills and the capacity to handle large volumes of financial data without sacrificing quality or accuracy.

Knowledge of Accounting Standards:

• In-depth knowledge of Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS).
• Familiarity with tax laws, VAT, and other compliance regulations.

Team Leadership and Collaboration:

• Ability to work both independently and as part of a team, offering leadership when required and contributing to the achievement of team objectives.