Jobs at Ibis

Job Description

• Collaborate with Sales Manager in the planning and development of sales strategies, as well as in setting sales goals and standards.
• To negotiate contracts with clients and to ensure that all necessary paperwork (e.g. credit agreements, etc.) is in place prior to clients’ placing business
• To maintain an efficient sales office procedure and to insure the regular maintenance of an accurate and updated accounts/contacts database and follow-up procedures
• Ensure contact is maintained with clients to create a good work relationship that supports sales as well as increases customer base
• Effect periodic sales meetings and update records on ANAIS
• Ensure adherence to the work ethics, policies, and regulations of the Hotel
• Perform administrative tasks of production recording, filing, and inventory
• Responsible for recommending solutions which will help in enhancing the profits of the company and should be a problem solver.
• Provide excellent customer service and ensure that all the customers are satisfied with the services and are not facing any issues
• Responsible for developing strategies and suggesting changes which will help bring about more profit and improved sales
• Have a thorough understanding of the drivers of the business in hospitality sector and have demonstrated the ability to adapt and deliver in an aggressive and competitive environment
• To assist the Sales & Marketing Manager in managing and coordinating all efforts of the Sales & Marketing operations, to ensure efficient, prompt, courteous, consistent quality and proactive service for all hotel guests
• Be aware of local market competition, to monitor trends within the industry and make suggestions how these could be implemented in the hotel
• To pass on all complaints/comments received from customers/clients regarding the hotel, hotel services, etc. to the management immediately
• To be fully aware of the hotel’s major corporate clients and high-profile individual guests, current VIP guests, hotel promotions and room rates
• To maintain and exceed the hotel’s revenue goals within the allocated market segments
• organize and conduct familiarization tour of the hotel
• To maintain confidentiality of the information directly related to the hotel’s activities and to not divulge such information outside the hotel.

Qualifications

• Degree in Marketing, Business Administration and other related fields
• Minimum of three (3) years working experience in similar role, hotel experience will be a plus
• Sound knowledge of digital and traditional marketing strategies and operations
• Problem solving, communication skills as to relating with clients and colleagues
• Proficient in the use of Opera & other related software for effective marketing communications & operations

go to method of application »

Overview of Duties

To assist in effectively managing all stores, ensuring inventory supplies are sufficient to meet the Hotel operational requirements and that all transactions are accurately recorded on a timely basis. 

Main Responsibilities

• Assist with re-ordering & receiving
• Conduct a periodic review of stock levels and initiate purchase requisitions following departmental policies and procedures.
• Maintain Par level; re-order level, maximum and minimum stock level of all items.
• Maintain proper supplies in Keg rooms (gas, post mix etc) at all times including maintenance of beer lines.
• Adhere to purchasing procedures as detailed in the department’s policies and procedures manual.
• All goods are correctly received and accounted for in accordance with the quantity and quality stated in the purchase orders; and properly stored on FIFO basis.
• Responsible for the prompt distribution of goods to sub-stores or user departments.
• All goods returned to suppliers are properly authorised and accounted for.
• Ensure correct documentation is completed for all goods entering and leaving the stores. All stores’ movements are accurately recorded through the inventory system on a daily basis.
• Monitor expiry dates for products in stores. All expired items in store should either be returned to the supplier or destroyed.
• Responsible for the cleanliness, hygiene schedule and neat arrangement of stores and proper storage of goods.
• Responsible for the maintenance and security of all storage areas to prevent losses through environmental damage and pilfering.
• Conduct random inventory of certain fast moving/ high value items in main store once a week.
• Assist in coordinating the monthly stock take with appropriate Department Managers. 

Qualifications

• Proven work experience as a Purchasing/Procurement Officer or similar role in a luxury hotel
• Good knowledge of vendor sourcing practices (researching, evaluating, and liaising with vendors)
• Hands-on experience with purchasing software, materials control
• Understanding of supply chain procedures
• Solid analytical skills, with the ability to create financial reports and conduct cost analyses
• Negotiation skills