Website & E-Commerce Manager at Majeurs

Key Responsibilities
Website & Platform Management:

• Manage daily updates across all Majeurs and MANDE websites (corporate, academy, and e-commerce).
• Maintain site health: uptime, security, responsiveness, and speed optimization.
• Oversee hosting, domains, plugins, and CMS upgrades (WordPress, Shopify, or Webflow).
• Conduct monthly audits for performance, broken links, and SEO compliance.
• Liaise with outsourced developers or agencies for technical enhancements.

E-Commerce Operations:

• Manage product listings, pricing, photography, descriptions, and promotions.
• Coordinate with Sales and Operations to ensure real-time stock accuracy.
• Own the checkout and order flow — ensuring a smooth, friction-free customer journey.
• Set up and track discount codes, bundles, and seasonal campaigns.
• Report on online revenue, cart recovery, and repeat purchase rates.

User Experience (UX) & Conversion Optimization:

• Continuously improve navigation, layout, and overall site usability.
• Use analytics, heatmaps, and A/B testing to increase conversions.
• Partner with the Creative team to align design updates with brand tone.● Ensure the website tells the same story as our showrooms — stylish, functional, and authentic.

Analytics & Reporting:

• Maintain and interpret key digital KPIs via Google Analytics, Search Console, and CRM dashboards.
• Produce weekly and monthly performance reports:
• Site traffic (+10% MoM growth target)
• Conversion rate (≥2.5%)
• Bounce rate (≤45%)
• Page load speed (≤3 sec)
• Online revenue growth
• Translate insights into actions and recommendations for leadership.

Digital Integration & Automation:

• Ensure proper integration between website, CRM, ERP, and email marketing tools.
• Manage pixels, event tracking, and remarketing tags for campaigns.
• Work with the IT & Compliance teams to ensure NDPR/GDPR alignment and secure data handling.

Collaboration & Team Enablement:

• Partner with the Brand & Creative Strategy Lead on all digital campaign launches.
• Support the Marketing team in creating and publishing digital landing pages.
• Coordinate with the Execution & Compliance Lead to ensure playbook and KPI adherence.
• Provide internal training on CMS and e-commerce tools for non-technical users.

Requirements

• Candidates should possess relevant qualifications with 3 - 5 years of experience.