Jobs at Majeurs

Key Responsibilities
Builder’s Leadership & Scale:

• Build and institutionalize all Academy systems — governance, training operations, curriculum delivery, and partner management.
• Transform the Academy from “successful pilot” to a fully functional educationalenterprise.
• Drive digital transformation: implement dashboards, LMS, and playbook integration fordaily reporting.
• Establish sustainable business models (paid programs, corporate training,sponsorships).
• Lead with a hands-on builder mindset — design, test, implement, and optimize fast.

Strategic Growth & Impact:

• Develop and execute the Academy’s 1–3 year strategic roadmap.
• Set and track growth KPIs for enrollment, graduation, job placement, and industry partnerships.
• Develop financial sustainability models — manage budgets, cost control, and profitability targets.
• Present quarterly progress reports and forecasts to the Founder and Board.

Program & Curriculum Excellence:

• Oversee the quality, design, and relevance of all learning programs.
• Ensure alignment with international training standards (ISO 21001).
• Implement feedback loops with learners, trainers, and employers.
• Drive continuous improvement through audits and reviews.

Partnership & Brand Expansion:

• Build partnerships with brands, manufacturers, NGOs, and education stakeholders.
• Collaborate with Majeurs’ Brand & Creative team to market the Academy and amplify success stories.
• Secure industry partnerships for internships, job placements, and sponsorships.
• Represent Majeurs Academy in events, government initiatives, and international collaborations.

Team Leadership & Execution:

• Lead a multi-departmental team across curriculum, marketing, operations, and partnerships.
• Build capacity: hire, mentor, and coach emerging leaders.
• Run weekly performance meetings using RAG (Red–Amber–Green) dashboards.
• Foster a high-performance culture focused on accountability and innovation.

Compliance & Governance:

• Ensure full adherence to Majeurs Playbook, reporting structures, and documentation discipline.
• Maintain NDPR compliance and training certification records.
• Work closely with the Execution & Compliance Lead to ensure quarterly audits and KPI reporting.

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Key Responsibilities
Website & Platform Management:

• Manage daily updates across all Majeurs and MANDE websites (corporate, academy, and e-commerce).
• Maintain site health: uptime, security, responsiveness, and speed optimization.
• Oversee hosting, domains, plugins, and CMS upgrades (WordPress, Shopify, or Webflow).
• Conduct monthly audits for performance, broken links, and SEO compliance.
• Liaise with outsourced developers or agencies for technical enhancements.

E-Commerce Operations:

• Manage product listings, pricing, photography, descriptions, and promotions.
• Coordinate with Sales and Operations to ensure real-time stock accuracy.
• Own the checkout and order flow — ensuring a smooth, friction-free customer journey.
• Set up and track discount codes, bundles, and seasonal campaigns.
• Report on online revenue, cart recovery, and repeat purchase rates.

User Experience (UX) & Conversion Optimization:

• Continuously improve navigation, layout, and overall site usability.
• Use analytics, heatmaps, and A/B testing to increase conversions.
• Partner with the Creative team to align design updates with brand tone.● Ensure the website tells the same story as our showrooms — stylish, functional, and authentic.

Analytics & Reporting:

• Maintain and interpret key digital KPIs via Google Analytics, Search Console, and CRM dashboards.
• Produce weekly and monthly performance reports:
• Site traffic (+10% MoM growth target)
• Conversion rate (≥2.5%)
• Bounce rate (≤45%)
• Page load speed (≤3 sec)
• Online revenue growth
• Translate insights into actions and recommendations for leadership.

Digital Integration & Automation:

• Ensure proper integration between website, CRM, ERP, and email marketing tools.
• Manage pixels, event tracking, and remarketing tags for campaigns.
• Work with the IT & Compliance teams to ensure NDPR/GDPR alignment and secure data handling.

Collaboration & Team Enablement:

• Partner with the Brand & Creative Strategy Lead on all digital campaign launches.
• Support the Marketing team in creating and publishing digital landing pages.
• Coordinate with the Execution & Compliance Lead to ensure playbook and KPI adherence.
• Provide internal training on CMS and e-commerce tools for non-technical users.

Requirements

• Candidates should possess relevant qualifications with 3 - 5 years of experience.

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Job Description

• Lead MANDE’s product vision, ensure flawless execution, and build the systems that make Majeurs a
• world-class digital ecosystem.
• You’ll align people, product, and process — turning business goals into working, scalable systems.

Responsibilities
Product Ownership:

• Translate MANDE’s vision into a clear product roadmap (from MVP to market launch).
• Prioritize features, timelines, and resources to deliver efficiently.
• Ensure the platform delivers a seamless user experience for both makers and buyers.
• Maintain alignment between product design, marketing strategy, and business goals.

Technology Leadership:

• Oversee development — managing freelancers, agencies, and internal contributors.
• Set technical standards and ensure quality across all builds.
• Ensure integrations (CRM, payment, analytics) run smoothly and securely.
• Manage system uptime, performance, and user data protection.

Growth & Adoption:

• Collaborate with Brand and Sales teams to ensure strong go-to-market execution.
• Review analytics and feedback weekly to guide improvements.
• Implement product updates that enhance adoption, retention, and conversion.
• Create structured reporting for leadership on platform health and growth metrics.
• You’ll play a visible role in shaping how Africa’s maker economy digitizes — your success in
• MANDE will define a continent-scale product story.

Team Management & Collaboration:

• Lead cross-functional meetings with marketing, operations, and customer success.
• Coach junior staff and freelancers to uphold delivery standards.
• Build a culture of accountability, innovation, and continuous learning.
• Act as the link between business needs and technical execution.
• You will have access to design, development, and marketing support teams, as well as an operating budget for product delivery.

Governance & Reporting:

• Maintain accurate product documentation and progress dashboards.
• Submit a monthly “MANDE Progress Report” with milestones, blockers, and next steps.
• Ensure compliance with NDPR, IP protection, and platform security standards.
• Liaise with the Execution & Compliance Lead to ensure all reporting timelines are met

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Job Decription

• The General Manager (GM) leads the daily business operations of Majeurs Holdings — ensuring that every department performs to target, every project aligns with the Majeurs
• Playbook, and every staff member is empowered to deliver excellence.
• You will be the integrator between vision and execution — managing people, performance, and processes to ensure the organisation runs like a well-designed system.
• This role is designed for a hands-on leader who combines operational depth with emotional intelligence — someone who can inspire teams, manage complexity, and scale systems without losing culture.

Responsibilities
Operational Leadership & Performance Management:

• Translate the CEO’s strategic goals into actionable operational plans with clear milestones and deliverables.
• Lead and oversee all departmental heads (Sales, Marketing, Finance, HR, Brand, Operations, and Academy).
• Ensure full compliance with the Majeurs Playbook, SOPs, and performance cadence.
• Drive accountability through weekly and monthly KPI reviews — ensuring every function
• operates within set targets.
• Collaborate closely with the Execution & Compliance Lead, who ensures adherence to process and reporting quality.

People & Culture Leadership:

• Serve as the go-to leader for all staff, ensuring alignment, clarity, and motivation across departments.
• Foster a culture of ownership, trust, and continuous learning.
• Coach department heads to lead effectively and manage their teams with empathy and discipline.
• Partner with HR on recruitment, onboarding, and performance reviews to ensure everyhire strengthens the culture.
• Recognise and reward excellence while addressing underperformance quickly and fairly.

Business Growth & Scale:

• Work hand-in-hand with the CEO on executing growth strategies — including product diversification, regional expansion, and process automation
• Collaborate with the Marketing & Sales teams to translate brand visibility into sustainable revenue.
• Partner with the Operations Lead (Engineering) to improve factory throughput, delivery speed, and quality control.
• Identify process inefficiencies and implement lean, scalable systems to drive operational excellence.
• Ensure resources are allocated effectively to meet strategic priorities.

Financial Management & Reporting:

• Work with Finance to monitor budgets, P&L, and cash flow across departments.
• Maintain disciplined cost control while improving productivity and gross margins.
• Present monthly financial and operational summaries to the CEO, highlighting risks, wins, and improvement areas.
• Ensure data-driven decision-making through accurate, timely reporting.

Governance, Compliance & Risk:

• Ensure all departments operate in compliance with internal governance standards, safety requirements, and ethical guidelines.
• Oversee implementation of corrective actions recommended by the Execution & Compliance Lead:
• Manage business risks proactively through structured contingency planning.
• Uphold confidentiality and protect the company’s reputation at all times.

Cross-Department Collaboration:

• Ensure smooth collaboration between creative, operational, and commercial teams.
• Remove bottlenecks and mediate conflicts to keep delivery timelines intact.
• Partner with the Operations Lead on production flow, the Finance Lead on budget management, and the Brand Lead on cross-channel initiatives.
• Align all team outputs to Majeurs’ customer promise: excellence, craftsmanship, and innovation.