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  • Posted: Jan 5, 2024
    Deadline: Jan 10, 2024
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

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    • The Waitress will take orders and serve food and beverages to Guests in our restaurant.
    • Always aware of Guest satisfaction to deliver the perfect service experience.
    • Ensure high quality of food and beverages to Guests.
    • Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment.
    • Guests must feel welcome, comfortable, and well attended to at all times.


    • Greet and escort customers to their tables.
    • Present the menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies).
    • Prepare tables by setting up linens, silverware, and glasses.
    • Inform customers about the day’s specials.
    • Offer menu recommendations upon request.
    • Up-sell additional products when appropriate.
    • Take accurate food and drink orders.
    • Communicate order details to the Kitchen Staff.
    • Serve food and drink orders.
    • Arrange table settings and maintain a tidy dining area.
    • Deliver checks and collect bill payments.
    • Clear dirty plates, glasses, and silverware to Stewarding for cleaning.
    • Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. events and parties).
    • Follow all relevant health and safety department regulations.
    • Provide excellent customer service to guests.
    • Wait on tables and provide quality service to the customers who arrive at the restaurant.
    • Be fully aware of the menu and the specials to inform the customers.
    • Suggest specials and appropriate dishes to customers when required.
    • To take down orders, deliver them to the kitchen, and serve the prepared dishes on the table.
    • Regularly replenish the food in the buffet.
    • Enquire if you could be of service regularly.
    • Be courteous and well-mannered.
    • Address problems and negotiate with efficiency.
    • Multitask with other tables, and orders and always have your eye open for when a customer calls.
    • Keeping the table clean and tidy.
    • Ensure the health department regulations and the quality policy of the restaurant are upheld.


    • First Degree or Diploma in Hotel Management or related course.
    • Training with subjects concerning the food service industry is a bonus.
    • 5 years of experience in the Food and Beverage service is required. Customer service experience preferred, preferably in the hospitality section.
    • Prior experience as a waitress.
    • Excellent communication and listening skills.
    • Effective multitasking and time management skills.
    • Enthusiastic, friendly and well-mannered.
    • Must have patience while dealing with a customer.
    • Basic computer or software knowledge.

    Required Knowledge, Skills, and & proficiencies:

    • Basic Math
    • Verbal Communication
    • Customer Service
    • Resolve Conflict
    • Teamwork
    • Persistence
    • High Energy
    • Thoroughness
    • Professionalism
    • Client Relationships
    • Physical Strength

    Method of Application

    Interested and qualified candidates should send their CVs in Microsoft Word format to: using the Job Title as the subject of the mail.

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