Virtual Assistant at ConcreteRose Workforce Solutions

Must-Haves (Non-negotiables): 

• HND/Bachelor's degree in any related field 
• 2+ years proven experience as a virtual assistant in fast-paced corporate setting 
• Proficient in office productivity software suites like Microsoft 365 including Access, Excel and Powerpoint. (Ability to use Excel formulas is a plus)
• Proficient in using google workspace and project management software tools such as Asana, ClickUp and Trello
• Typing speed of 50 and above wpm
• A working PC and a reliable internet connection

ROLE DESCRIPTION 

• Respond to emails and phone calls from customers
• Schedule meetings and appointments
• Book travel and accommodations
• Manage a contact list
• Prepare customer spreadsheets and keep online records
• Conduct online research to find address and contact details for a given list of companies.
• Make calls to generate leads from a provided spreadsheet
• Make purchases online according to instructions given
• Organize client’s calendars and manage client’s email
• Provide customer service as first point of contact
• Create content to post on the company’s social media channels.
• Prepare presentations according to instructions given

QUALIFICATIONS

• 2+ years proven experience as a virtual assistant in fast-paced corporate setting 
• Familiarity with latest workplace technologies, including VoIP, cloud services and desktop sharing
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Great computer skills with working knowledge of spreadsheet and word-processing software programs
• Excellent multi-tasking, time management and organizational skills
• Ability to work with minimal supervision
• Working knowledge of digital marketing is a great advantage
• Excellent phone, email and instant messaging communication skills

Work Location: Remote