Travels and Tours Consultant at ECLAT HR Consulting

Responsibilities

The ideal candidate will (but is not limited to):

• Research, explore and study different destination options for clients.
• Plan and organize travels for clients.
• Research and study clients’ specifications and wishes regarding travel destinations such as prices, weather, language, currency, customs etc.
• Suggest suitable travel options that best suit clients' needs
• Offering assistance with passport applications and obtaining visas for foreign travel
• Book tickets, reserve accommodation and organize rental transportation for clients.
• Provide all relevant and essential information to the client regarding their travel guides, itinerary, brochures and maps.
• Use promotional techniques and prepare promotional materials to sell an itinerary tour package
• Attend webinars, conferences and other educational programs to maintain familiarity with tourism trends.
• Create and update electronic records of clients.
• Build and maintain relationships with clients.

Requirement:

• Bachelor’s Degree in Hospitality, Travel, Tourism or a Similar relevant field.
• Two (2) years or more proven working experience as a Travel Consultant or similar role.
• Excellent knowledge of travelling software (computer reservation systems, GDS system and e-travel)
• Proficiency in English; knowledge of the additional language is an advantage.
• Good sales and presentation skills
• Excellent knowledge of the latest tourism trends
• Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
• Proficient in Google Office Suite Drive – Google Sheets, Google Docs, Gmail, etc.

Required Competencies:

• Should have excellent written and oral communication skills.
• Demonstrable ability to handle a crisis.
• Ability to make quick and smart decisions under pressure.
• Good organizational and time management skills
• Team Players.
• Exemplary  sales skills and a customer-oriented approach