Training Sales Executive at Ha-Shem Limited

About the job

• The responsibilities of a Training Sales Representative are diverse and multifaceted, requiring a balance of strategic planning, program development, and hands-on training delivery.

Key Responsibilities of the Training Sales Representative

Lead Generation and Prospecting:

• Generate leads through various channels such as networking, cold calling, personal contacts, social media, and attending industry events.
• Develop and maintain a pipeline of potential clients by identifying decision-makers and understanding their training needs.

Market research and Analysis:

• Conduct market research to identify potential clients, competitors, and market trends within the training and testing industry.
• Analyze client needs and market demands to identify opportunities for new training programs, certifications, or testing services.

Client Relationship Management:

• Build and maintain strong relationships with new and existing clients to ensure repeat business and referrals.
• Schedule and conduct meetings with potential clients to present training and testing solutions tailored to their requirements and share some testimonies of organizations we have worked with.
• Understand client feedback and escalate to the training team to continuously improve service offerings based on the feedback received.

Proposal Development and Presentation:

• Prepare and deliver compelling presentations, proposals, and business cases to prospective clients, showcasing the value of the unit's training and testing services.
• Collaborate with the technical and training teams to customize proposals based on client needs.

Sales and Revenue Generation:

• Meet or exceed sales targets and objectives set by the organization.
• Negotiate contracts, pricing, and terms with clients, ensuring both client satisfaction and profitability for the company.
• Track and report sales performance metrics, such as revenue growth, lead conversion rates, and client acquisition.

Product and Service Development:

• Make research on the development of new training programs and certifications based on market demand and client feedback.

Provide Support:

• Provide ongoing support to clients, addressing any issues or concerns related to training schedules, content, or testing procedures.

Reporting and Documentation:

• Maintain accurate records of sales activities, client interactions, and deal progress using CRM software.
• Prepare regular reports on business development activities, achievements, and challenges for management review.
• Prepare and share weekly report to be sent to your team lead, highlighting your activities for the week.

Compliance and Standards:

• Ensuring that all training programs comply with relevant industry standards, regulations, and organizational policies. Staying updated on best practices and emerging trends in training and development.

Required Skills for Success

Successful Training Officers possess a combination of technical expertise, interpersonal skills, and strategic thinking. Key skills required for this role include:

• Communication: Excellent verbal and written communication skills to convey complex information clearly and concisely. The ability to present to diverse audiences and tailor messages to different learning styles.
• Analytical Thinking: Sharp analytical skills to assess training needs, evaluate program effectiveness, and analyze performance data. The ability to draw meaningful insights and make data-driven decisions.
• Project Management: Competence in managing multiple training projects simultaneously, including planning, budgeting, and resource allocation. Strong organizational skills to ensure that all training initiatives are delivered on time and within scope.
• Technology Proficiency: Familiarity with e-learning platforms, learning management systems (LMS), and other training technologies. The ability to leverage technology to enhance the learning experience and streamline administrative tasks.
• Adaptability: Flexibility to adapt to changing organizational needs, emerging trends, and new technologies in the field of training and development. A willingness to continuously learn and grow professionally.
• Interpersonal Skills: The capacity to build strong relationships with employees, managers, and external stakeholders. Empathy, active listening, and a collaborative approach to working with others.

Qualifications

• Bachelor’s degree in business, Marketing, Information Technology, or a related field.
• Proven experience in Information Technology sales, preferably with a track record of meeting or exceeding sales targets.
• Familiarity with CRM software and sales forecasting tools.
• Up to date with the latest tech trends, particularly those impacting clients’ industries.
• Upsell and cross-sell success rate.